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From: cisco-voip On Behalf Of Tim Smith
Sent: Wednesday, June 3, 2020 7:36 PM
To: Anthony Holloway ; UC Penguin
Cc: cisco-voip voyp list
Subject: Re: [cisco-voip] Third Party CDR Analysis
Disclaimer - I'm a Variphy partner - please don't take this as a sales pitch -
just what I
for the budget - in one VM. That's one thing I really
like.
Cheers,
Tim.
From: Palmer, Brian
Sent: Friday, 5 June 2020 6:00 AM
To: Tim Smith ; Anthony Holloway
; UC Penguin
Cc: cisco-voip voyp list
Subject: RE: [cisco-voip] Third Party CDR Analysis
EXTERNAL SENDER
masoftware.com/covid19-response-resources/>
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>
> *From: *cisco-voip on beh
Free Resources Here
From: cisco-voip on behalf of Anthony
Holloway
Date: Wednesday, June 3, 2020 at 8:02 PM
To: UC Penguin
Cc: cisco-voip voyp list
Subject: Re: [cisco-voip] Third Party CDR Analysis
Caution: This email originated from an outside source.
My personal experience is that it gets ta
Feel free to check out our Donoma OneView analytics on a free trial.
(https://www.donomasoftware.com/covid19-response-resources/)
It can pull together data from Call Manager and UCCX too. This is a technical
forum so that's as much as I'll say here - but feel free to reach out to me for
more
Another vote for Variphy, I have several customers that are happy with it.
> On Jun 3, 2020, at 9:00 PM, Brian Meade wrote:
>
>
> Variphy seems to be my favorite so far. I like it much better than the ISI
> offering.
>
>> On Wed, Jun 3, 2020 at 4:25 PM UC Penguin wrote:
>> I’m curious
Variphy seems to be my favorite so far. I like it much better than the ISI
offering.
On Wed, Jun 3, 2020 at 4:25 PM UC Penguin wrote:
> I’m curious what third party CDR Analysis software is commonly used today
> and pros/cons of each?
>
> Looking for something friendly for non-Engineers to run
I should also add that this would be used primarily for reporting for
individual departments/groups. Ex. How many calls are they getting over the
normal volume, etc. Is this employee making the phone calls they are required
for their job responsibilities, etc. Again, technology trying to solve
My personal experience is that it gets talked about a lot, but then never
purchased. For mostly cost reasons, but I think it's also the fact that
it's one more vendor, one more contract, one more vm, one more management
touch point, etc., and is the data you'll get really that useful, to
warrant
On Behalf Of Jason Aarons
Sent: Wednesday, June 3, 2020 5:06 PM
To: UC Penguin
Cc: cisco-voip voyp list
Subject: Re: [cisco-voip] Third Party CDR Analysis
CAUTION: This email originated from outside of the University of Guelph. Do not
click links or open attachments unless you recognize
I am happy with ISI's Infortel cloud. 3 CUCMs and 5 Avayas. Helpful to
still understand things like route lists/trunks and cause codes, but techie
can setup reports and save/share them.
-jason
On Wed, Jun 3, 2020, 4:58 PM UC Penguin wrote:
> I’m curious what third party CDR Analysis software
I’m curious what third party CDR Analysis software is commonly used today and
pros/cons of each?
Looking for something friendly for non-Engineers to run reports.
Thanks in advance
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