Re: [cisco-voip] CUCM 11.0 Release Date?
If past experience has anything to do... Cisco Live + 30-60 days NPH. That is what we have seen consistently year after year. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 Innovation happens on project squared -- http://www.projectsquared.com Click here to join me in my Collaboration Meeting Room -Original Message- From: Daniel Pagan [mailto:dpa...@fidelus.com] Sent: Friday, March 06, 2015 1:28 PM To: Heim, Dennis; gen...@ucpenguin.com; cisco-voip@puck.nether.net Subject: RE: [cisco-voip] CUCM 11.0 Release Date? Adding to Dennis's question below, is CUCM v11 going to be discussed at Cisco Live in June? I see no sessions or breakouts about this. There's a few sessions on CUC and UCCX roadmaps but nothing similar with regards to UCM. Thanks! - Dan -Original Message- From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Heim, Dennis Sent: Wednesday, March 04, 2015 10:05 AM To: gen...@ucpenguin.com; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CUCM 11.0 Release Date? When does Cisco usually release their new versions of all their stuff? Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 Innovation happens on project squared -- http://www.projectsquared.com Click here to join me in my Collaboration Meeting Room -Original Message- From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of gen...@ucpenguin.com Sent: Tuesday, March 03, 2015 8:41 AM To: cisco-voip@puck.nether.net Subject: [cisco-voip] CUCM 11.0 Release Date? Anyone have any guesses for the date when CUCM 11.0 hits CCO? Its starting to show as the latest version in some places: http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-version-11-0/model.html ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Finesse 10.5 Agents stuck in reserved
I'm curious t know what his state looks like from within Finesse Supervisor or CUIC Live Data. On Fri, Mar 6, 2015 at 11:59 AM Jose Colon II jcolon...@gmail.com wrote: I have some agents that every so often get stuck in reserved state. They close the browser and reopen and it still says stuck in reserved. The browser does not allow them to log out just close the browser. I did a test I logged into his computer and logged into finesse with firefox and it showed reserved as his state. I logged in as him on my computer and it showed not ready and everything looked fine. I then logged back into this machine and logged him in with firefox and it showed reserved. So from this I know its not the system but the machine he is using that is causing the issues. Has anyone else seen these types of problems. These users are at remote locations going over a MPLS network. Network ping times are under 60ms and it happens at more then one locations with more then one agent. Thanks Jose ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] DNIS Question
But this doesn’t provide the logic required for the call acceptance rule of “accept only the first (regardless of ToD), reject all others, reset after 24 hours”. Aside from using some form of UCCX scripting or using a custom app integrated through the JTAPI or Routing Rules API, I too don’t see CUCM natively accomplishing this. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan Huff Sent: Friday, March 06, 2015 9:23 AM To: dennis.h...@wwt.com; norm.nichol...@kitchener.ca; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] DNIS Question If youre on a modern version of ccm you could use a combo of route to next hop with calling party I'd and hunts. That would be a fun one to play around with. Thanks, Ryan Original Message From: Heim, Dennis dennis.h...@wwt.commailto:dennis.h...@wwt.com Sent: Friday, March 6, 2015 09:13 AM To: norm.nichol...@kitchener.ca,cisco-voip@puck.nether.netmailto:norm.nichol...@kitchener.ca,cisco-voip@puck.nether.net Subject: Re: [cisco-voip] DNIS Question Out of the box no. You could leverage the Routing Rules API to build a policy and database lookup. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter]https://twitter.com/CollabSensei [chat]xmpp:dennis.h...@wwt.com[Phone]tel:+13142121814[video]sip:dennis.h...@wwt.com Innovation happens on project squared -- http://www.projectsquared.comhttp://www.projectsquared.com/ Click here to join me in my Collaboration Meeting Roomhttps://wwt.webex.com/meet/dennis.heim From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of norm.nichol...@kitchener.camailto:norm.nichol...@kitchener.ca Sent: Friday, March 06, 2015 6:07 AM To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: [cisco-voip] DNIS Question I have a user request for the following: We are having an issue with a nuisance caller calling dispatch 20-30 times a day for the past month. Can we set up the phone system to only allow the following number to call once a day on our and extension numbers ? 519 XXX After the one call is used for that day, the following call goes to this message: “If this is an emergency, please hang up and call 911 (hang up)” The question is it possible to accept one call a day then route them to a message or is it all or nothing ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] possible cisco.com/go/tool idea?
I'm just wondering, if whoever recommends tools for the www.cisco.com/go/tools section might consider an end-of-life query tool that can be run in either interactive or batch mode. What I'm looking to do is submit a query from a host, listing a whole bunch of product SKUs, and get back in some simple format, that no they are not yet end of life, or yes, they are end of life, here are the dates. Thoughts? Is there another way to do this rather than going to the product page and looking for things? It's fairly easy to do with some things, but with others, like network modules, not so easy. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] DNIS Question
Out of the box no. You could leverage the Routing Rules API to build a policy and database lookup. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter]https://twitter.com/CollabSensei [chat]xmpp:dennis.h...@wwt.com[Phone]tel:+13142121814[video]sip:dennis.h...@wwt.com Innovation happens on project squared -- http://www.projectsquared.comhttp://www.projectsquared.com/ Click here to join me in my Collaboration Meeting Roomhttps://wwt.webex.com/meet/dennis.heim From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of norm.nichol...@kitchener.ca Sent: Friday, March 06, 2015 6:07 AM To: cisco-voip@puck.nether.net Subject: [cisco-voip] DNIS Question I have a user request for the following: We are having an issue with a nuisance caller calling dispatch 20-30 times a day for the past month. Can we set up the phone system to only allow the following number to call once a day on our and extension numbers ? 519 XXX After the one call is used for that day, the following call goes to this message: If this is an emergency, please hang up and call 911 (hang up) The question is it possible to accept one call a day then route them to a message or is it all or nothing ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] DNIS Question
Not automatically, I agree.
Thanks,
Ryan
Original Message
From: Daniel Pagan dpa...@fidelus.com
Sent: Friday, March 6, 2015 09:34 AM
To: Ryan Huff
ryanh...@outlook.com,dennis.h...@wwt.com,norm.nichol...@kitchener.ca,cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] DNIS Question
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But this doesn’t provide the logic required for the call acceptance rule of
“accept only the first (regardless of ToD), reject all others, reset after 24
hours”. Aside from using some form of UCCX scripting or using a custom app
integrated through the JTAPI or Routing Rules API, I too don’t see CUCM
natively accomplishing this.
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan
Huff
Sent: Friday, March 06, 2015 9:23 AM
To: dennis.h...@wwt.com; norm.nichol...@kitchener.ca;
cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] DNIS Question
If youre on a modern version of ccm you could use a combo of route to next
hop with calling party I'd and hunts.
That would be a fun one to play around with.
Thanks,
Ryan
Original Message
From: Heim, Dennis dennis.h...@wwt.com
Sent: Friday, March 6, 2015 09:13 AM
To: norm.nichol...@kitchener.ca,cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] DNIS Question
Out of the box no. You could leverage the Routing Rules API to build a policy
and database lookup.
Dennis Heim | Emerging Technology Architect (Collaboration)
World Wide Technology, Inc. | +1 314-212-1814


Innovation happens on project squared -- http://www.projectsquared.com
Click here to join me in my Collaboration Meeting Room
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of
norm.nichol...@kitchener.ca
Sent: Friday, March 06, 2015 6:07 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] DNIS Question
I have a user request for the following:
We are having an issue with a nuisance caller calling dispatch 20-30 times a
day for the past month. Can we set up the phone system to only allow the
following number to call once a day on our and extension numbers ?
519 XXX
After the one call is used for that day, the following call goes to this
message:
“If this is an emergency, please hang up and call 911 (hang up)”
The question is it possible to accept one call a day then route them to a
message or is it all or nothing ?
Thanks
Norm Nicholson
Telecom Analyst
City of Kitchener
(519) 741-2200 x 7000
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] DNIS Question
If youre on a modern version of ccm you could use a combo of route to next hop
with calling party I'd and hunts.
That would be a fun one to play around with.
Thanks,
Ryan
Original Message
From: Heim, Dennis dennis.h...@wwt.com
Sent: Friday, March 6, 2015 09:13 AM
To: norm.nichol...@kitchener.ca,cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] DNIS Question
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Out of the box no. You could leverage the Routing Rules API to build a policy
and database lookup.
Dennis Heim | Emerging Technology Architect (Collaboration)
World Wide Technology, Inc. | +1 314-212-1814


Innovation happens on project squared -- http://www.projectsquared.com
Click here to join me in my Collaboration Meeting Room
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of
norm.nichol...@kitchener.ca
Sent: Friday, March 06, 2015 6:07 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] DNIS Question
I have a user request for the following:
We are having an issue with a nuisance caller calling dispatch 20-30 times a
day for the past month. Can we set up the phone system to only allow the
following number to call once a day on our and extension numbers ?
519 XXX
After the one call is used for that day, the following call goes to this
message:
“If this is an emergency, please hang up and call 911 (hang up)”
The question is it possible to accept one call a day then route them to a
message or is it all or nothing ?
Thanks
Norm Nicholson
Telecom Analyst
City of Kitchener
(519) 741-2200 x 7000
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] DNIS Question
I have a user request for the following: We are having an issue with a nuisance caller calling dispatch 20-30 times a day for the past month. Can we set up the phone system to only allow the following number to call once a day on our and extension numbers ? 519 XXX After the one call is used for that day, the following call goes to this message: If this is an emergency, please hang up and call 911 (hang up) The question is it possible to accept one call a day then route them to a message or is it all or nothing ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] possible cisco.com/go/tool idea?
Interesting. Thanks for this. I was hoping for a more manual process, believe it or not. To get this working, we'd likely have to open up quite a few ports, etc. But it might be worth a try. Something sending information back to the mother ship might unsettle a few people. Especially with a live scan. Cheers, Lelio --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 - Original Message - From: Ben Story ben.st...@gmail.com To: Lelio Fulgenzi le...@uoguelph.ca Cc: Cisco VOIP cisco-voip@puck.nether.net Sent: Friday, March 6, 2015 11:29:14 AM Subject: Re: [cisco-voip] possible cisco.com/go/tool idea? Cisco has a tool similar to what you want. http://www.cisco.com/c/en/us/products/cloud-systems-management/active-advisor/index.html -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us! . -- St. Teresa of Avila On Fri, Mar 6, 2015 at 8:50 AM, Lelio Fulgenzi le...@uoguelph.ca wrote: I'm just wondering, if whoever recommends tools for the www.cisco.com/go/tools section might consider an end-of-life query tool that can be run in either interactive or batch mode. What I'm looking to do is submit a query from a host, listing a whole bunch of product SKUs, and get back in some simple format, that no they are not yet end of life, or yes, they are end of life, here are the dates. Thoughts? Is there another way to do this rather than going to the product page and looking for things? It's fairly easy to do with some things, but with others, like network modules, not so easy. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] possible cisco.com/go/tool idea?
Cisco has a tool similar to what you want. http://www.cisco.com/c/en/us/products/cloud-systems-management/active-advisor/index.html -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila On Fri, Mar 6, 2015 at 8:50 AM, Lelio Fulgenzi le...@uoguelph.ca wrote: I'm just wondering, if whoever recommends tools for the www.cisco.com/go/tools section might consider an end-of-life query tool that can be run in either interactive or batch mode. What I'm looking to do is submit a query from a host, listing a whole bunch of product SKUs, and get back in some simple format, that no they are not yet end of life, or yes, they are end of life, here are the dates. Thoughts? Is there another way to do this rather than going to the product page and looking for things? It's fairly easy to do with some things, but with others, like network modules, not so easy. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] possible cisco.com/go/tool idea?
Is this thing supposed to work on private IP address ranges? It says my hosts are not reachable, but I can SSH directly from my workstation. We don't have HTTP(S) enabled, only telnet and ssh. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 - Original Message - From: Ben Story ben.st...@gmail.com To: Lelio Fulgenzi le...@uoguelph.ca Cc: Cisco VOIP cisco-voip@puck.nether.net Sent: Friday, March 6, 2015 11:29:14 AM Subject: Re: [cisco-voip] possible cisco.com/go/tool idea? Cisco has a tool similar to what you want. http://www.cisco.com/c/en/us/products/cloud-systems-management/active-advisor/index.html -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us! . -- St. Teresa of Avila On Fri, Mar 6, 2015 at 8:50 AM, Lelio Fulgenzi le...@uoguelph.ca wrote: I'm just wondering, if whoever recommends tools for the www.cisco.com/go/tools section might consider an end-of-life query tool that can be run in either interactive or batch mode. What I'm looking to do is submit a query from a host, listing a whole bunch of product SKUs, and get back in some simple format, that no they are not yet end of life, or yes, they are end of life, here are the dates. Thoughts? Is there another way to do this rather than going to the product page and looking for things? It's fairly easy to do with some things, but with others, like network modules, not so easy. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] possible cisco.com/go/tool idea?
Yes, it uses the PC you run it from to do the scanning. -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila On Fri, Mar 6, 2015 at 11:17 AM, Lelio Fulgenzi le...@uoguelph.ca wrote: Is this thing supposed to work on private IP address ranges? It says my hosts are not reachable, but I can SSH directly from my workstation. We don't have HTTP(S) enabled, only telnet and ssh. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 -- *From: *Ben Story ben.st...@gmail.com *To: *Lelio Fulgenzi le...@uoguelph.ca *Cc: *Cisco VOIP cisco-voip@puck.nether.net *Sent: *Friday, March 6, 2015 11:29:14 AM *Subject: *Re: [cisco-voip] possible cisco.com/go/tool idea? Cisco has a tool similar to what you want. http://www.cisco.com/c/en/us/products/cloud-systems-management/active-advisor/index.html -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila On Fri, Mar 6, 2015 at 8:50 AM, Lelio Fulgenzi le...@uoguelph.ca wrote: I'm just wondering, if whoever recommends tools for the www.cisco.com/go/tools section might consider an end-of-life query tool that can be run in either interactive or batch mode. What I'm looking to do is submit a query from a host, listing a whole bunch of product SKUs, and get back in some simple format, that no they are not yet end of life, or yes, they are end of life, here are the dates. Thoughts? Is there another way to do this rather than going to the product page and looking for things? It's fairly easy to do with some things, but with others, like network modules, not so easy. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] possible cisco.com/go/tool idea?
passwords stored in clear text in active-advisor log files. ayie --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 - Original Message - From: Lelio Fulgenzi le...@uoguelph.ca To: Ben Story ben.st...@gmail.com Cc: Cisco VOIP cisco-voip@puck.nether.net Sent: Friday, March 6, 2015 1:03:43 PM Subject: Re: [cisco-voip] possible cisco.com/go/tool idea? OK, thanks. I'm taking a look at the FAQ. There are a few things we will need to try to get things working. It seems there are a number of exceptions, but it seems there are also workarounds. Too bad it takes too long to get a proof of concept working. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 - Original Message - From: Ben Story ben.st...@gmail.com To: Lelio Fulgenzi le...@uoguelph.ca Cc: Cisco VOIP cisco-voip@puck.nether.net Sent: Friday, March 6, 2015 12:19:15 PM Subject: Re: [cisco-voip] possible cisco.com/go/tool idea? Yes, it uses the PC you run it from to do the scanning. -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us! . -- St. Teresa of Avila On Fri, Mar 6, 2015 at 11:17 AM, Lelio Fulgenzi le...@uoguelph.ca wrote: Is this thing supposed to work on private IP address ranges? It says my hosts are not reachable, but I can SSH directly from my workstation. We don't have HTTP(S) enabled, only telnet and ssh. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 From: Ben Story ben.st...@gmail.com To: Lelio Fulgenzi le...@uoguelph.ca Cc: Cisco VOIP cisco-voip@puck.nether.net Sent: Friday, March 6, 2015 11:29:14 AM Subject: Re: [cisco-voip] possible cisco.com/go/tool idea? Cisco has a tool similar to what you want. http://www.cisco.com/c/en/us/products/cloud-systems-management/active-advisor/index.html -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us! . -- St. Teresa of Avila On Fri, Mar 6, 2015 at 8:50 AM, Lelio Fulgenzi le...@uoguelph.ca wrote: blockquote I'm just wondering, if whoever recommends tools for the www.cisco.com/go/tools section might consider an end-of-life query tool that can be run in either interactive or batch mode. What I'm looking to do is submit a query from a host, listing a whole bunch of product SKUs, and get back in some simple format, that no they are not yet end of life, or yes, they are end of life, here are the dates. Thoughts? Is there another way to do this rather than going to the product page and looking for things? It's fairly easy to do with some things, but with others, like network modules, not so easy. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip /blockquote ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] possible cisco.com/go/tool idea?
OK, thanks. I'm taking a look at the FAQ. There are a few things we will need to try to get things working. It seems there are a number of exceptions, but it seems there are also workarounds. Too bad it takes too long to get a proof of concept working. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 - Original Message - From: Ben Story ben.st...@gmail.com To: Lelio Fulgenzi le...@uoguelph.ca Cc: Cisco VOIP cisco-voip@puck.nether.net Sent: Friday, March 6, 2015 12:19:15 PM Subject: Re: [cisco-voip] possible cisco.com/go/tool idea? Yes, it uses the PC you run it from to do the scanning. -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us! . -- St. Teresa of Avila On Fri, Mar 6, 2015 at 11:17 AM, Lelio Fulgenzi le...@uoguelph.ca wrote: Is this thing supposed to work on private IP address ranges? It says my hosts are not reachable, but I can SSH directly from my workstation. We don't have HTTP(S) enabled, only telnet and ssh. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 From: Ben Story ben.st...@gmail.com To: Lelio Fulgenzi le...@uoguelph.ca Cc: Cisco VOIP cisco-voip@puck.nether.net Sent: Friday, March 6, 2015 11:29:14 AM Subject: Re: [cisco-voip] possible cisco.com/go/tool idea? Cisco has a tool similar to what you want. http://www.cisco.com/c/en/us/products/cloud-systems-management/active-advisor/index.html -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us! . -- St. Teresa of Avila On Fri, Mar 6, 2015 at 8:50 AM, Lelio Fulgenzi le...@uoguelph.ca wrote: blockquote I'm just wondering, if whoever recommends tools for the www.cisco.com/go/tools section might consider an end-of-life query tool that can be run in either interactive or batch mode. What I'm looking to do is submit a query from a host, listing a whole bunch of product SKUs, and get back in some simple format, that no they are not yet end of life, or yes, they are end of life, here are the dates. Thoughts? Is there another way to do this rather than going to the product page and looking for things? It's fairly easy to do with some things, but with others, like network modules, not so easy. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip /blockquote ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUCM 11.0 Release Date?
Adding to Dennis's question below, is CUCM v11 going to be discussed at Cisco Live in June? I see no sessions or breakouts about this. There's a few sessions on CUC and UCCX roadmaps but nothing similar with regards to UCM. Thanks! - Dan -Original Message- From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Heim, Dennis Sent: Wednesday, March 04, 2015 10:05 AM To: gen...@ucpenguin.com; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CUCM 11.0 Release Date? When does Cisco usually release their new versions of all their stuff? Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 Innovation happens on project squared -- http://www.projectsquared.com Click here to join me in my Collaboration Meeting Room -Original Message- From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of gen...@ucpenguin.com Sent: Tuesday, March 03, 2015 8:41 AM To: cisco-voip@puck.nether.net Subject: [cisco-voip] CUCM 11.0 Release Date? Anyone have any guesses for the date when CUCM 11.0 hits CCO? Its starting to show as the latest version in some places: http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-version-11-0/model.html ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Finesse 10.5 Agents stuck in reserved
I have some agents that every so often get stuck in reserved state. They close the browser and reopen and it still says stuck in reserved. The browser does not allow them to log out just close the browser. I did a test I logged into his computer and logged into finesse with firefox and it showed reserved as his state. I logged in as him on my computer and it showed not ready and everything looked fine. I then logged back into this machine and logged him in with firefox and it showed reserved. So from this I know its not the system but the machine he is using that is causing the issues. Has anyone else seen these types of problems. These users are at remote locations going over a MPLS network. Network ping times are under 60ms and it happens at more then one locations with more then one agent. Thanks Jose ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
