Re: [cisco-voip] 3905 dial tone problem

2015-08-20 Thread Angel Roberto Castaneda
I spent quite some time troubleshooting a similar issue on a 7945 a few
years back. It ended up being a faulty handset cable.

*Angel Roberto Castaneda*

On Thu, Aug 20, 2015 at 5:28 PM, Jason Aarons (AM) 
jason.aar...@dimensiondata.com wrote:

 3905 registered to CME, when you pick up a headset, the dial tone begins.
 But it seems to skip like an old record, it buzzes and pauses.



 Not finding a bug, customer didn’t tell me load or CME version etc.



 I’m thinking this is a load problem as you haven’t even dialed yet.







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Re: [cisco-voip] 3905 dial tone problem

2015-08-20 Thread Ryan Huff
Ah . derivitive of the studder  good stuff Brian, totally forgot 
about that.

Thanks,

Ryan

 Original Message 
From: Brian Meade bmead...@vt.edu
Sent: Thursday, August 20, 2015 10:55 PM
To: Jason Aarons (AM) jason.aar...@dimensiondata.com
Subject: Re: [cisco-voip] 3905 dial tone problem
CC: cisco-voip (cisco-voip@puck.nether.net) cisco-voip@puck.nether.net

Do you have audible MWI turned on for the line?

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmevmail.html#90883

On Thu, Aug 20, 2015 at 6:28 PM, Jason Aarons (AM) 
jason.aar...@dimensiondata.com wrote:

 3905 registered to CME, when you pick up a headset, the dial tone begins.
 But it seems to skip like an old record, it buzzes and pauses.



 Not finding a bug, customer didn’t tell me load or CME version etc.



 I’m thinking this is a load problem as you haven’t even dialed yet.







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 cisco-voip@puck.nether.net
 https://puck.nether.net/mailman/listinfo/cisco-voip



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Re: [cisco-voip] 3905 dial tone problem

2015-08-20 Thread NateCCIE
I always thought dialtone on a ip phone was a wav file, part of the locale that 
is downloaded to the phone.

 

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan 
Huff
Sent: Thursday, August 20, 2015 4:42 PM
To: Jason Aarons, (AM) jason.aar...@dimensiondata.com; 
cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] 3905 dial tone problem

 

My thoughts ...

Maybe switch to the inactive load and test as a quick-fix.

Is this the only sip endpoint in this CME that is impacted? Are there SCCP 
endpoints and if so, do they have the same issue?

Can customer complete a dial and does the issue continue once connected? 

Thanks,

Ryan



 Original Message 
From: Jason Aarons (AM) jason.aar...@dimensiondata.com 
mailto:jason.aar...@dimensiondata.com 
Sent: Thursday, August 20, 2015 06:29 PM
To: cisco-voip (cisco-voip@puck.nether.net mailto:cisco-voip@puck.nether.net 
) cisco-voip@puck.nether.net mailto:cisco-voip@puck.nether.net 
Subject: [cisco-voip] 3905 dial tone problem

3905 registered to CME, when you pick up a headset, the dial tone begins.  But 
it seems to skip like an old record, it buzzes and pauses.

 

Not finding a bug, customer didn’t tell me load or CME version etc.

 

I’m thinking this is a load problem as you haven’t even dialed yet.

 

 

 

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Re: [cisco-voip] 3905 dial tone problem

2015-08-20 Thread Ryan Huff
I believe that is correct, the actual audible tone comes from the phone, 
triggered to play through signaling from the call control server.

Thanks,

Ryan

 Original Message 
From: NateCCIE natec...@gmail.com
Sent: Thursday, August 20, 2015 07:21 PM
To: 'Ryan Huff' ryanh...@outlook.com,'Jason Aarons, (AM)' 
jason.aar...@dimensiondata.com,cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] 3905 dial tone problem

I always thought dialtone on a ip phone was a wav file, part of the locale 
that is downloaded to the phone.

 

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan 
Huff
Sent: Thursday, August 20, 2015 4:42 PM
To: Jason Aarons, (AM) jason.aar...@dimensiondata.com; 
cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] 3905 dial tone problem

 

My thoughts ...

Maybe switch to the inactive load and test as a quick-fix.

Is this the only sip endpoint in this CME that is impacted? Are there SCCP 
endpoints and if so, do they have the same issue?

Can customer complete a dial and does the issue continue once connected? 

Thanks,

Ryan



 Original Message 
From: Jason Aarons (AM) jason.aar...@dimensiondata.com 
mailto:jason.aar...@dimensiondata.com 
Sent: Thursday, August 20, 2015 06:29 PM
To: cisco-voip (cisco-voip@puck.nether.net 
mailto:cisco-voip@puck.nether.net ) cisco-voip@puck.nether.net 
mailto:cisco-voip@puck.nether.net 
Subject: [cisco-voip] 3905 dial tone problem

3905 registered to CME, when you pick up a headset, the dial tone begins.  But 
it seems to skip like an old record, it buzzes and pauses.

 

Not finding a bug, customer didn’t tell me load or CME version etc.

 

I’m thinking this is a load problem as you haven’t even dialed yet.

 

 

 

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Re: [cisco-voip] 3905 dial tone problem

2015-08-20 Thread Brian Meade
Do you have audible MWI turned on for the line?

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmevmail.html#90883

On Thu, Aug 20, 2015 at 6:28 PM, Jason Aarons (AM) 
jason.aar...@dimensiondata.com wrote:

 3905 registered to CME, when you pick up a headset, the dial tone begins.
 But it seems to skip like an old record, it buzzes and pauses.



 Not finding a bug, customer didn’t tell me load or CME version etc.



 I’m thinking this is a load problem as you haven’t even dialed yet.







 ___
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 cisco-voip@puck.nether.net
 https://puck.nether.net/mailman/listinfo/cisco-voip


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[cisco-voip] domains and jabber and presence...

2015-08-20 Thread Lelio Fulgenzi

I'm needing to use custom domains for our deployment. I want to make sure that 
our deployment is not affected when/if someone goes and registers our corporate 
domain with webex. Believe it or not, this is possible. 

Right now, I have Jabber working fine with DNS SRV records using 
myjabber.acme.com, and I want to get IMP working with mychat.acme.com. 

As far as I can tell, I just need to modify the IM and Presence Domain in 
System  Cluster Topology  Settings from datacentre.acme.com (which was used 
when first installed) to mychat.acme.com 

I'd also want to modify the ClusterID to acmeChatServers or something like 
that, since from what I read, users will see this name and use it in searches 
or stuff like that. 

Our corporate domain would remain acme.com. 
Our datacentre domain (for physcial installs and DNS entries) would remain 
datacentre.acme.com. 

I would then modify the jabber-config.xml file appropriately to reflect the new 
IMP domain. 

We're not using certificates at the moment, but I understand I would have to 
create certificates appropriately. 

Any thoughts? 

Lelio 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
le...@uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 

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[cisco-voip] 3905 dial tone problem

2015-08-20 Thread Jason Aarons (AM)
3905 registered to CME, when you pick up a headset, the dial tone begins.  But 
it seems to skip like an old record, it buzzes and pauses.

Not finding a bug, customer didn't tell me load or CME version etc.

I'm thinking this is a load problem as you haven't even dialed yet.



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Re: [cisco-voip] 3905 dial tone problem

2015-08-20 Thread Ryan Huff
My thoughts ...

Maybe switch to the inactive load and test as a quick-fix.

Is this the only sip endpoint in this CME that is impacted? Are there SCCP 
endpoints and if so, do they have the same issue?

Can customer complete a dial and does the issue continue once connected? 

Thanks,

Ryan

 Original Message 
From: Jason Aarons (AM) jason.aar...@dimensiondata.com
Sent: Thursday, August 20, 2015 06:29 PM
To: cisco-voip (cisco-voip@puck.nether.net) cisco-voip@puck.nether.net
Subject: [cisco-voip] 3905 dial tone problem

3905 registered to CME, when you pick up a headset, the dial tone begins.  But 
it seems to skip like an old record, it buzzes and pauses.

Not finding a bug, customer didn't tell me load or CME version etc.

I'm thinking this is a load problem as you haven't even dialed yet.




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