Re: [cisco-voip] UCCX 9 prompts gibberish

Correct. Do not change this setting unless you're ready with all newly encoded G711ulaw prompts and region settings or transcoders which will allow devices to talk to it at G711ulaw. On Tue, Feb 16, 2016 at 5:51 PM, abbas wali wrote: > Yes indeed the system is set for G729

Re: [cisco-voip] Does Cisco Jabber (windrows) Conflict with MS Lync

"considering, it's only really used at client configuration, i'm not too concerned. there are smart URLs that we can use, so that will help as well." Smart URLs

Re: [cisco-voip] UCCX 9 prompts gibberish

Yes indeed the system is set for G729 in the SParameters. But if changed all the existing prompts in 729 will not play? From: James Buchanan [mailto:james.buchan...@gmail.com] Sent: 16 February 2016 14:29 To: abbas wali Cc: cisco-voip@puck.nether.net Subject: Re:

Re: [cisco-voip] Does Cisco Jabber (windrows) Conflict with MS Lync

nope. no hole. this is great. you raise very valid points. i won't be able to upgrade for a while. likely mid-2017 or 2018. we've got a full plate and i need to justify the time to upgrade. i've decided to use a different services discovery domain for the reason that i do not control the

Re: [cisco-voip] Does Cisco Jabber (windrows) Conflict with MS Lync

Or if you are like me, and didn’t install with those flags and have now screwed up your Lync presence in Outlook (and several other things), you can follow these steps to unscrew your installation ☺ http://www.phoney.ninja/2016/01/unscrewing-your-lync-presence-within.html From: cisco-voip

Re: [cisco-voip] Does Cisco Jabber (windrows) Conflict with MS Lync

All the more reason to upgradeI kid, but not really. Actually, the current CCIE Collab is based on that same version, if memory serves, so knowing it to some degree is important, but not anymore for me. ;) Anyway, the Services Domain is simply where Jabber will query for SRV records, it does

Re: [cisco-voip] Does Cisco Jabber (windrows) Conflict with MS Lync

cool.. thanks for this update. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario,

Re: [cisco-voip] Does Cisco Jabber (windrows) Conflict with MS Lync

Interesting... I'm running 9.1.1... * I don't have Advanced Configuration > IM Address Scheme option. * And under System > Cluster Topology > All Assigned Users, I don't have the IM address column. That being said, I just right clicked on a contact and viewed the profile. The IM

Re: [cisco-voip] Does Cisco Jabber (windrows) Conflict with MS Lync

To follow up on my own reply, if your contact only has a single way to call them, there is no drop down, it just becomes a one click. Also, in case there was confusion there, your JID is not related to or considered to be, a way to call the contact. It's only used as a way to IM them. In other

Re: [cisco-voip] Does Cisco Jabber (windrows) Conflict with MS Lync

Nazar, That's correct. One or the other for Outlook integration. Brian On Tue, Feb 16, 2016 at 3:05 PM, Nazar Shabour wrote: > Thanks Benjamin, > > So ,they cant go exist and get the same status/update to/from outlook. > > Thanks > Nazar > > On Tue, Feb 16, 2016 at

Re: [cisco-voip] UCCX 9 prompts gibberish

I agree. Just give it at least G729 real time transcoding. This way we can still work with G711 prompts and recordings. That's exactly what CUC does. Of course, this might drastically increase the vCPU requirement, since UCCX gets slammed way harder than CUC does in most environments. On Tue,

Re: [cisco-voip] Does Cisco Jabber (windrows) Conflict with MS Lync

Thanks Benjamin, So ,they cant go exist and get the same status/update to/from outlook. Thanks Nazar On Tue, Feb 16, 2016 at 6:17 AM, Lelio Fulgenzi wrote: > Thanks for this. > > I've decided to use a different domain for the services discovery for the > time being, eg

Re: [cisco-voip] UCCX 9 prompts gibberish

It would be even nicer if CCX developers added support for both, say like CCM or CUC. If we need to switch codecs mid-call that's one thing but if one call comes across the WAN to an agent, and another call comes in locally to CCX, CCX is usually the only component in those media paths which

Re: [cisco-voip] UCCX 9 prompts gibberish

LOL--we like the convoluted solutions. You had to come out with something workable! Thanks! On Tue, Feb 16, 2016 at 12:18 PM, Anthony Holloway < avholloway+cisco-v...@gmail.com> wrote: > I'm surprised no one has mentioned just using UCCX itself to record the > audio. > > See this link for the

Re: [cisco-voip] UCCX 9 prompts gibberish

According to the admin guide, Cisco has a white paper on recording prompts as G.729:

Re: [cisco-voip] UCCX 9 prompts gibberish

have got that in window xp sound recorder. but again all this is giving back G711. I think the last resort is upload the file as MoH file and then dloading again to get G729 :(( pain.. On 16 February 2016 at 16:42, Andreas Sikkema wrote: > James, > > > No, just for G711. I

Re: [cisco-voip] UCCX 9 prompts gibberish

James, > No, just for G711. I don't have a solution for G729. Hopefully someone else > does. G.729 is patent encumbered, so no "free" (beer or otherwise) solutions there. Also, CCIT U-Law is G.711 u-law is PCM u-law is PCMU. There must be one of these in Audacity. -- Andreas Sikkema

Re: [cisco-voip] UCCX 9 prompts gibberish

I believe when you upload an MoH file to CUCM it stores it in G729 as one of the formats. Then you could try retrieving it via CLI. Not sure if it will work, haven't tried. http://www.netcraftsmen.com/retrieving-music-on-hold-moh-files-from-cucm/ On Tue, Feb 16, 2016 at 11:17 AM, James Buchanan

Re: [cisco-voip] UCCX 9 prompts gibberish

are we talking about converting them to G729? i took all the steps few times now and everytime its the same. even the file show it is been saved in 64kbps instead of 8. [image: Inline images 1] On 16 February 2016 at 16:03, James Buchanan wrote: > You can do it in

Re: [cisco-voip] UCCX 9 prompts gibberish

No, just for G711. I don't have a solution for G729. Hopefully someone else does. On Tue, Feb 16, 2016 at 11:12 AM, abbas Wali wrote: > are we talking about converting them to G729? > i took all the steps few times now and everytime its the same. > even the file show it is

Re: [cisco-voip] UCCX 9 prompts gibberish

You can do it in Audacity under Other Formats when you export the file. However, I've never seen an option for G729. On Tue, Feb 16, 2016 at 10:17 AM, abbas Wali wrote: > ​yes seen them but again they save it in g711's. also in the new audacity > there is no​ CCIT U-Law !! >

Re: [cisco-voip] UCCX 9 prompts gibberish

this has worked 100% of the time for the past 6 years, For thousands of recordings. http://snafder.blogspot.com/2011/01/saving-wav-files-in-ccitt-u-law-format.html no issues. If it doesn’t work then you missed a step. Neal From: abbas Wali [mailto:abba...@gmail.com] Sent: Tuesday, February

Re: [cisco-voip] UCCX 9 prompts gibberish

I use audacity all of the time to convert to a “Cisco” format.. here are two links for you http://www.netcraftsmen.com/uc-toolkit-using-audacity-to-create-and-edit-cisco-uccx-prompts/ http://xyfon.com/tech-tips/saving-wav-files-for-cisco-unified-call-centre-express-prompts-uccx-using-audacity/

Re: [cisco-voip] UCCX 9 prompts gibberish

​yes seen them but again they save it in g711's. also in the new audacity there is no​ CCIT U-Law !! On 16 February 2016 at 15:12, James Buchanan wrote: > Even to g729? > > On 16 Feb 2016, at 10:11 AM, Haas, Neal wrote: > > I use audacity all

Re: [cisco-voip] UCCX 9 prompts gibberish

Even to g729? > On 16 Feb 2016, at 10:11 AM, Haas, Neal wrote: > > I use audacity all of the time to convert to a “Cisco” format.. here are two > links for you > http://www.netcraftsmen.com/uc-toolkit-using-audacity-to-create-and-edit-cisco-uccx-prompts/ > >

Re: [cisco-voip] UCCX 9 prompts gibberish

Hello, In the System settings, are you set to use G729 for your prompts or G711? UCCX will not play one or the other. If you record G711 and upload to a system set to play G729, that'll be the result. Thanks, James On Tue, Feb 16, 2016 at 9:26 AM, abbas wali wrote: > Hi

[cisco-voip] UCCX 9 prompts gibberish

Hi guys, Just need a quick help here. Every prompt I record ( via UnityC or Audacity etc ) upload and can only hear gibberish. But when I load an already saved file in G729 - it plays okay. I have checked an my regions for phone dpool and application trigger are in the same