Re: [cisco-voip] UCCX script question

2016-12-31 Thread Ray Maslanka
Terry, You can find good examples of scripts that will help you with this in Cisco's script repository. You can download what I believe is the latest here: http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/design/guide/script_repository_902.zip C

Re: [cisco-voip] Cisco CER Licensing?

2016-12-31 Thread Ryan Huff
You can only assume why I asked that ;). I got bit by this recently, thought it was a bug ... until I started doing CER math, then I figured out what happened. Sent from my iPhone On Dec 31, 2016, at 10:25 AM, Anthony Holloway mailto:avholloway+cisco-v...@gmail.com>> wrote: Yes, yes it did. T

Re: [cisco-voip] Cisco CER Licensing?

2016-12-31 Thread Anthony Holloway
Yes, yes it did. The ratio is somewhere like 80/20 hardphone/softphone. On Fri, Dec 30, 2016 at 5:56 PM Ryan Huff wrote: > Anthony, out of curiosity did your situation involve CSF/TCT/BOT devices > and CER based device discovery? > > Sent from my iPhone > > On Dec 30, 2016, at 6:43 PM, Anthony