Terry,
You can find good examples of scripts that will help you with this in
Cisco's script repository. You can download what I believe is the latest
here:
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/design/guide/script_repository_902.zip
C
You can only assume why I asked that ;). I got bit by this recently, thought it
was a bug ... until I started doing CER math, then I figured out what happened.
Sent from my iPhone
On Dec 31, 2016, at 10:25 AM, Anthony Holloway
mailto:avholloway+cisco-v...@gmail.com>> wrote:
Yes, yes it did. T
Yes, yes it did. The ratio is somewhere like 80/20 hardphone/softphone.
On Fri, Dec 30, 2016 at 5:56 PM Ryan Huff wrote:
> Anthony, out of curiosity did your situation involve CSF/TCT/BOT devices
> and CER based device discovery?
>
> Sent from my iPhone
>
> On Dec 30, 2016, at 6:43 PM, Anthony