[cisco-voip] Deploy IP communicator in a software package

2017-09-07 Thread Aaron Banks 
I'm curious to know if anyone has deployed IP communicator en masse?  If so how 
did you deploy it to users who *likely* did not have admin rights on their 
machines?  How were the user settings configured? (user or administrator?)

Many thanks

Aaron
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Re: [cisco-voip] 11.5(1) default firmware?

2017-09-07 Thread Lelio Fulgenzi 

THANK  YOU!

I keep forgetting about the readme file.

---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1

From: Dave Goodwin [mailto:dave.good...@december.net]
Sent: Thursday, September 07, 2017 2:18 PM
To: Lelio Fulgenzi
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net)
Subject: Re: [cisco-voip] 11.5(1) default firmware?

The information you're looking for is included in the Readme file for the 
build, near the bottom. If you go to download from the Cisco site, hover over 
the build in question and click CUCM Readme. Here are the links for convenience:

https://www.cisco.com/web/software/282074295/139049/cucm-readme-1151su3-Rev2.pdf
http://www.cisco.com/web/software/282074295/136664/cucm-readme-1151su2.pdf
http://www.cisco.com/web/software/282074295/134530/cucm-readme-1151su1-Rev3.pdf


On Thu, Sep 7, 2017 at 1:54 PM, Lelio Fulgenzi 
> wrote:

Is there not a document that lists the default firmware included natively in 
11.5(1) SU1/2/3?

We used to use this document for other versions to plan our upgrades.

The v9 compatibility matrix seems to be the last version of the document that 
contained this information.

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucm/compat/9_x/ccmcompmatr_9x.pdf

The v11 document has nothing about default loads.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/11_x/cucm_b_cucm-imp-compatibility-matrix-11x.pdf

but points you to:

Cisco Unified Communications Manager Device Package Compatibility Matrix

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/matrix/CMDP_BK_CCBDA741_00_cucm-device-package-compatibility-matrix.pdf


Which has a combination of "Native" and device packs listed.


---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1


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Re: [cisco-voip] 11.5(1) default firmware?

2017-09-07 Thread Dave Goodwin 
The information you're looking for is included in the Readme file for the
build, near the bottom. If you go to download from the Cisco site, hover
over the build in question and click CUCM Readme. Here are the links for
convenience:

https://www.cisco.com/web/software/282074295/139049/cucm-readme-1151su3-Rev2.pdf
http://www.cisco.com/web/software/282074295/136664/cucm-readme-1151su2.pdf
http://www.cisco.com/web/software/282074295/134530/cucm-readme-1151su1-Rev3.pdf


On Thu, Sep 7, 2017 at 1:54 PM, Lelio Fulgenzi  wrote:

>
> Is there not a document that lists the default firmware included natively
> in 11.5(1) SU1/2/3?
>
> We used to use this document for other versions to plan our upgrades.
>
> The v9 compatibility matrix seems to be the last version of the document
> that contained this information.
>
> https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/
> cucm/compat/9_x/ccmcompmatr_9x.pdf
>
> The v11 document has nothing about default loads.
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/
> compat/11_x/cucm_b_cucm-imp-compatibility-matrix-11x.pdf
>
> but points you to:
>
> Cisco Unified Communications Manager Device Package Compatibility Matrix
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/
> compat/matrix/CMDP_BK_CCBDA741_00_cucm-device-
> package-compatibility-matrix.pdf
>
>
> Which has a combination of "Native" and device packs listed.
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst, Network Infrastructure
> Computing and Communications Services (CCS)
> University of Guelph
>
> 519-824-4120 Ext 56354
> le...@uoguelph.ca
> www.uoguelph.ca/ccs
> Room 037, Animal Science and Nutrition Building
> Guelph, Ontario, N1G 2W1
>
>
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[cisco-voip] 11.5(1) default firmware?

2017-09-07 Thread Lelio Fulgenzi 

Is there not a document that lists the default firmware included natively in 
11.5(1) SU1/2/3?

We used to use this document for other versions to plan our upgrades.

The v9 compatibility matrix seems to be the last version of the document that 
contained this information.

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucm/compat/9_x/ccmcompmatr_9x.pdf

The v11 document has nothing about default loads.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/11_x/cucm_b_cucm-imp-compatibility-matrix-11x.pdf

but points you to:

Cisco Unified Communications Manager Device Package Compatibility Matrix

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/matrix/CMDP_BK_CCBDA741_00_cucm-device-package-compatibility-matrix.pdf


Which has a combination of "Native" and device packs listed.


---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 56354
le...@uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1

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Re: [cisco-voip] Voicemail history

2017-09-07 Thread Scott Voll 
to dove tail off this we found that if we integrated with outlook, we
were then under retention laws for email but if we left the vm on UC
the retention law was much different.

We just (april) enabled our 30 day retention policy for any heard messages.
 if they are marked unread they can keep them however long they want.

Scott


On Wed, Sep 6, 2017 at 9:15 PM, Haas, Neal  wrote:

> 1. What does your company want for a retention period for deleted VM. We
> started at 2 weeks, now I think we are 6 weeks.
>
> 2. for regulatory or legal requirements (state or local laws) what are
> those, we post on an MOU we only keep them for a specific period of time.
> If we have a request for anything outside of the MOU, we say we dont keep
> backups for that long.
>
> 3. do you use the integration to outlook? VM files will be kept under the
> outlook retention time also..
>
> 4. we have 6,000 VM boxes, our database size is 20 gig total, we set the
> VM box size to be small.
>
>
> Neal Haas
>
> 
> From: cisco-voip  on behalf of Parker
> Pearson - Donoma 
> Sent: Wednesday, September 6, 2017 8:13 PM
> To: Ben Amick; Cisco VOIP
> Subject: Re: [cisco-voip] Voicemail history
>
> It really depends on whether you have regulatory or legal requirements to
> retain your voicemails.  Voicemails are an electronic record that can be
> requested for audits or legal discovery.
>
> I understand the desire to groom out the messages in 21-30 days to keep
> the database humming along - but it has to be balanced with the possible
> need for retention & compliance.  A conversation across functions is
> probably a really good idea to find out what your stakeholders need too.
>
> My understanding is that Unity Connection has a limit for VM storage - I
> think it's 2 TB. Depending on the size of your organization and how many
> voicemails your users are averaging in their mailboxes - that limit can get
> tight.   An easy option to satisfy both IT management & retention
> compliance is a solution like Message Vault.  Retains records as needed,
> enables a very short retention length that keeps your UCN database tidy.
>
> Hope that helps.
>
>
> [Donoma Software Web Page]
>
> Parker Pearson
> Vice President, Marketing & Business Development
>
> Donoma Software
> 1750 Kraft Dr. Suite 1200 Blacksburg, VA 24060
> 540.443.3577
> par...@donomasoftware.com
> www.donomasoftware.com
> [Facebook] [Twitter] <
> https://twitter.com/donomasoftware>  [LinkedIn]  company/donoma-software>
>
>
> From: cisco-voip  on behalf of Ben
> Amick 
> Date: Wednesday, September 6, 2017 at 10:18 PM
> To: Cisco VOIP 
> Subject: [cisco-voip] Voicemail history
>
> So I was just wanting to reach out and see what everybody thinks is a
> reasonable unity message aging scheme? What point does it get to a point
> where you start having storage issues?
> Ben Amick
> Telecom Support Analyst
>
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Re: [cisco-voip] OT: Add move change

2017-09-07 Thread Scott Voll 
What is out there?

I need an app that user can log into(security person in the building).  Say
that user A needs to change extension from 3456 to 7890.  Zero out of VM
changes from 1234 to 4567.  user needs to be a part of hunt group xyz.  or
new user Z needs to have a softphone created. or user needs to be able to
record.

This information needs to also tie into our AD to populate the information.

now if they program can also do the tasks, even better.

I was just wondering what other companies use.  We just tend to have a lot
of movement around the company.

TIA

Scott




On Wed, Sep 6, 2017 at 9:12 AM, Lelio Fulgenzi  wrote:

>
>
> The question I have surrounding this is do you swap mac addresses or do
> you do a super copy then delete old one?
>
>
>
> There are many apps out there, both Cisco and third party, that are tied
> to the MAC address of the user’s phone.
>
>
>
> We’ve seen swapping MAC addresses out is simple and makes sense for most
> Cisco apps, but for those third party apps that synchronize databases via
> AXL, it can cause havoc.
>
>
>
> I’m leaning towards updating our MAC process to use supercopy and delete
> old phones as required in secondary systems.
>
>
>
>
>
>
>
> ---
>
> Lelio Fulgenzi, B.A.
>
> Senior Analyst, Network Infrastructure
>
> Computing and Communications Services (CCS)
>
> University of Guelph
>
>
>
> 519-824-4120 Ext 56354 <(519)%20824-4120>
>
> le...@uoguelph.ca
>
> www.uoguelph.ca/ccs
>
> Room 037, Animal Science and Nutrition Building
>
> Guelph, Ontario, N1G 2W1
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf
> Of *Scott Voll
> *Sent:* Wednesday, September 06, 2017 11:10 AM
> *To:* cisco-voip@puck.nether.net
> *Subject:* [cisco-voip] OT: Add move change
>
>
>
> What do other use for add, moves and changes to there environments?
>
>
>
> We have a home grown app that is not working well, to notify Telecom group
> about changes to the phones, new users, configuration changes, etc.
>
>
>
> Does anyone know of any can'd or cloud based software?  Are there any that
> interface with Cisco to automate the process via AXL / SOAP?
>
>
>
> Just putting my feelers out to see what is available.
>
>
>
> Thanks
>
>
>
> Scott
>
>
>
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