Re: [cisco-voip] Jabber Guest as a “live chat for help” solution

[Lelio Fulgenzi]

Gotcha. Thx. Too bad.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Feb 16, 2019, at 1:07 PM, NateCCIE 
mailto:natec...@gmail.com>> wrote:

For chat you want social miner connected to UCCX.  Jabber guest is just video, 
and I don’t think has gotten much love.

From: cisco-voip 
mailto:cisco-voip-boun...@puck.nether.net>> 
On Behalf Of Lelio Fulgenzi
Sent: Saturday, February 16, 2019 9:38 AM
To: cisco-voip voyp list 
mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Jabber Guest as a “live chat for help” solution


From what I gather, Jabber guest is mainly for facilitating live video chat, 
not live IM chat.

Am I wrong there? A team has been looking at putting a live help chat tool on 
our website. I thought weather Jabber guest could help us with that.

Thoughts?
-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]
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Re: [cisco-voip] Jabber Guest as a “live chat for help” solution

[NateCCIE]

For chat you want social miner connected to UCCX.  Jabber guest is just video, 
and I don’t think has gotten much love.

 

From: cisco-voip  On Behalf Of Lelio 
Fulgenzi
Sent: Saturday, February 16, 2019 9:38 AM
To: cisco-voip voyp list 
Subject: [cisco-voip] Jabber Guest as a “live chat for help” solution

 

 

>From what I gather, Jabber guest is mainly for facilitating live video chat, 
>not live IM chat.  

 

Am I wrong there? A team has been looking at putting a live help chat tool on 
our website. I thought weather Jabber guest could help us with that. 

 

Thoughts?

-sent from mobile device-





Lelio Fulgenzi, B.A. | Senior Analyst

Computing and Communications Services | University of Guelph

Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1 
 

519-824-4120 Ext. 56354   | le...@uoguelph.ca 
 

 

www.uoguelph.ca/ccs   | @UofGCCS on Instagram, 
Twitter and Facebook

 



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[cisco-voip] Jabber Guest as a “live chat for help” solution

[Lelio Fulgenzi]

From what I gather, Jabber guest is mainly for facilitating live video chat, 
not live IM chat.

Am I wrong there? A team has been looking at putting a live help chat tool on 
our website. I thought weather Jabber guest could help us with that.

Thoughts?

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]
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