[cisco-voip] Cisco mobile remote access
With mobile remote access, the mobile number is query’s against the cucm. If I set the calling mask to be different to the cell number, let’s say client main line. The vxml is sent back to the Cisco cube and the call is release with the main line as the caller ID. What I want to know, can anyone send me a vxml log/dump of a mobile device calling into MRA, and then send the call back out to the pstn with a different number. Of course remove the numbers and put something else in, but I want to see the vxml debugs of this call flow. I would do it, but I no longer have access to a working platform, and cube to pull the logs. ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] CSR Information
I am exporting the Tomcast certs and i have checked it against a CSR checker to make sure that everything is good before i submit the CSR. But I am getting a , in my Subject Alternative Name. For example Subject Alternative Name: , ca.forces.net There is a comma in the subject feild and I do not know where to fix it. I have checked the web-security and there seems to be nothing funny there. https://www.sslshopper.com/csr-decoder.html, Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CSR Information
Nope that's not it. i checked that as well From: James Buchanan james.buchan...@gmail.com Sent: Monday, May 4, 2015 7:15 AM To: Leslie Meade Cc: cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] CSR Information Check the parent domain field and see if a space has made it's way into it. On Mon, May 4, 2015 at 10:13 AM, Leslie Meade leslie.me...@lvs1.commailto:leslie.me...@lvs1.com wrote: I am exporting the Tomcat certs and i have checked it against a CSR checker to make sure that everything is good before i submit the CSR. But I am getting a , in my Subject Alternative Name. For example Subject Alternative Name: , ca.forces.nethttp://ca.forces.net There is a comma in the subject feild and I do not know where to fix it. I have checked the web-security and there seems to be nothing funny there. https://www.sslshopper.com/csr-decoder.html, Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] EMCC with SME
?Ok thanks. From: bmead...@gmail.com bmead...@gmail.com on behalf of Brian Meade bmead...@vt.edu Sent: Tuesday, April 21, 2015 2:02 PM To: Leslie Meade Cc: cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] EMCC with SME You'll want just a single dedicated EMCC PSTN access SIP Trunk here. It will use that to communicate with the visiting cluster for PSTN calls. On Tue, Apr 21, 2015 at 5:00 PM, Leslie Meade leslie.me...@lvs1.commailto:leslie.me...@lvs1.com wrote: ?Ok, by looking at the diagram again. Instead of creating new SIP trunks to point to the other cluster. I can reuse my existing SME Trunks for the task. From: bmead...@gmail.commailto:bmead...@gmail.com bmead...@gmail.commailto:bmead...@gmail.com on behalf of Brian Meade bmead...@vt.edumailto:bmead...@vt.edu Sent: Tuesday, April 21, 2015 1:48 PM To: Leslie Meade Cc: cisco-voip (cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] EMCC with SME The EMCC config file transfers is all done via TFTP. The EMCC SIP Trunk only comes into play when trying to route calls back to the visiting cluster. Here's a diagram of how the EMCC SIP Trunk is used- http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_0_2/ccmfeat/fsgd-802-cm/fsemcc.html#wp1457098 On Tue, Apr 21, 2015 at 4:34 PM, Leslie Meade leslie.me...@lvs1.commailto:leslie.me...@lvs1.com wrote: ?So I know that in order to make this work you need SIP trunks between clusters. And what i understand the SIP trunks only carry the communication for the EMCC config. Question is what if there is a SME between both clusters ? If the SIP trunks only carry EMCC information and nothing to do with call routing i believe it is ok to place sip trunks that terminate on each others Publisher and bypass the SME. ? ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] EMCC with SME
?Ok, by looking at the diagram again. Instead of creating new SIP trunks to point to the other cluster. I can reuse my existing SME Trunks for the task. From: bmead...@gmail.com bmead...@gmail.com on behalf of Brian Meade bmead...@vt.edu Sent: Tuesday, April 21, 2015 1:48 PM To: Leslie Meade Cc: cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] EMCC with SME The EMCC config file transfers is all done via TFTP. The EMCC SIP Trunk only comes into play when trying to route calls back to the visiting cluster. Here's a diagram of how the EMCC SIP Trunk is used- http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_0_2/ccmfeat/fsgd-802-cm/fsemcc.html#wp1457098 On Tue, Apr 21, 2015 at 4:34 PM, Leslie Meade leslie.me...@lvs1.commailto:leslie.me...@lvs1.com wrote: ?So I know that in order to make this work you need SIP trunks between clusters. And what i understand the SIP trunks only carry the communication for the EMCC config. Question is what if there is a SME between both clusters ? If the SIP trunks only carry EMCC information and nothing to do with call routing i believe it is ok to place sip trunks that terminate on each others Publisher and bypass the SME. ? ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] EMCC with SME
?So I know that in order to make this work you need SIP trunks between clusters. And what i understand the SIP trunks only carry the communication for the EMCC config. Question is what if there is a SME between both clusters ? If the SIP trunks only carry EMCC information and nothing to do with call routing i believe it is ok to place sip trunks that terminate on each others Publisher and bypass the SME. ? ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] VG350 analog ports
Any one seen a problem where an analog phone gets battery/voltage but no ring tone. the phone will not work. However if you ring it everything works well. You are then able to lift the handset and get dial tone and make calls. Give the port X amount of time and you loose dial tone again. Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] VG350 analog ports
I think i have found the issue https://supportforums.cisco.com/discussion/12286521/vg350-sccp-ports-losing-dial-tone? Mind you I am running older code 15.1 but I think it is the same Cheers Leslie From: cisco-voip cisco-voip-boun...@puck.nether.net on behalf of Leslie Meade leslie.me...@lvs1.com Sent: Tuesday, March 31, 2015 4:45 AM To: cisco-voip (cisco-voip@puck.nether.net) Subject: [cisco-voip] VG350 analog ports Any one seen a problem where an analog phone gets battery/voltage but no ring tone. the phone will not work. However if you ring it everything works well. You are then able to lift the handset and get dial tone and make calls. Give the port X amount of time and you loose dial tone again. Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Cucm 10.5.2 firmware
Can anyone tell me if there are firmware updates in this release ? I looked at the release notes and I can not see it. Sent from my iPad ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Mediasense 10.5 playback
I installed this and while 90% of the time I do not have issues I run into this error every so often.. It does not matter what version of browser I am using I some times get the error saying it cannot play it.. anyone seen this ? [cid:image001.png@01D034B0.E0F81EB0] ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Web directory from CUCM
Is there a away to pull the phone book from Callmanager 10.5 to a web page ? Client wants to searchable phonebook, that is pulling the data from CUCM. Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Device pack installation methodology question
I'd also recommend this way as well. A whole lot easier Leslie From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Collins Sent: Monday, January 05, 2015 1:38 AM To: Ryan Huff; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Device pack installation methodology question Hi Ryan, I have just installed the device pack on the publisher first. Then changed the device defaults back to their originals, Then reboot the publisher, TFTP and subs in turn. No need to mess around with the CM groups. One tip I got from the forum a couple of years ago when installing device pack was to open the device defaults page in IE, Then install the device pack using another browser Firefox or chrome, once the device pack is installed go back to the IE page without refreshing and select save, This will then revert all the firmware version back to the pre device pack state, Saves having to manually change each one back. Regards Matthew From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan Huff Sent: 03 January 2015 20:12 To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: [cisco-voip] Device pack installation methodology question I need to install a device pack on a 2 node 9.1(2) CCM cluster to get support for some 88xx phones but I do not want to update the loads for anything else. The approach I am going to use is: Drop the publisher out of the CM Group, forcing all phones to the subscriber. Install the device pack on the publisher and reboot the publisher. Once the publisher is backup, set all the device defaults back to what I want them to be then add the publisher back to the CM Group. Then drop the subscriber from the CM Group forcing all the phones on the publisher and start the install process over for the subscriber. Once everything is back up add the subscriber back to the CM Group. Does that sound reasonable or is there an easier way? Thanks, Ryan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Uplinx Question
It is currently in use where I am contracting at the moment.. They have get it setup so that the end users/help desk folks never log into callmanager/unity etc to do MAC's They also use it to bulk import users, that makes their Unity, Jabber, Remote destination profile as well as extension mobility profiles. I like it way better that using cisco application Leslie From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Sean Knight via cisco-voip Sent: Friday, December 05, 2014 7:07 AM To: 'cisco-voip@puck.nether.net' Subject: [cisco-voip] Uplinx Question Has anyone used this software to manage phone? If so how are your thoughts on it? http://www.uplinx.com/reporttool-usd.htm Thanks, Sean E. Knight ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Uplinx Question
But that is a separate application from the uplinx device program Leslie Meade .. Mobile:778.228.4339 | Main: 604.676.5239 Email: leslie.me...@lvs1.commailto:leslie.me...@lvs1.com From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Heim, Dennis Sent: Friday, December 05, 2014 7:26 AM To: Kevin Przybylowski; Sean Knight Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Uplinx Question I have been using it as a leave behind/as-built documentation. Not that most people read it, but rather put documentation on a scale and weight to determine how sufficient it is. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter]https://twitter.com/CollabSensei [chat]xmpp:dennis.h...@wwt.com[Phone]tel:+13142121814[video]sip:dennis.h...@wwt.com Innovation happens on project squared -- http://www.projectsquared.com From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Kevin Przybylowski Sent: Friday, December 05, 2014 9:23 AM To: Sean Knight Cc: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Uplinx Question Yep, it gets a nod from me as well. The templates are easy to modify if you want to add logos or modify the format. I would suggest you grab the demo, run it against your lab. It's well worth it to have a comprehensive document on either your own cluster (as it has some management tools), or if you're looking to add to your turn-over documents. It's a no brainer and they seem to release updates very quickly to keep up with new releases of CUCM . From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Sean Knight via cisco-voip Sent: Friday, December 5, 2014 10:07 AM To: 'cisco-voip@puck.nether.net' Subject: [cisco-voip] Uplinx Question Has anyone used this software to manage phone? If so how are your thoughts on it? http://www.uplinx.com/reporttool-usd.htm Thanks, Sean E. Knight ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Extension Mobility login is unavailable (23)
Client is getting this error when they try to use EM. The error tells me that it is to do with EMCC and they are not configured for this, any ideas ? I have restarted the EM service in the cluster and it was working before hand. Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Extension Mobility login is unavailable (23)
Yes to all. It is not just one site. I have tried other phones in the cluster and it is also happening to them as well. From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Thursday, November 27, 2014 8:31 AM To: Leslie Meade; cisco-voip cisco-voip@puck.nether.net Subject: RE: [cisco-voip] Extension Mobility login is unavailable (23) Is the phone subscribed to the Extension Mobility Service? Is Extension Mobility capabilities enabled on the phone that the user is trying to log into? From: leslie.me...@lvs1.commailto:leslie.me...@lvs1.com To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Date: Thu, 27 Nov 2014 16:21:59 + Subject: [cisco-voip] Extension Mobility login is unavailable (23) Client is getting this error when they try to use EM. The error tells me that it is to do with EMCC and they are not configured for this, any ideas ? I have restarted the EM service in the cluster and it was working before hand. Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Unity sending the *
I know that works well, but the need is to have the end user press * and ring the extension from a call handler Leslie Meade .. Mobile:778.228.4339 | Main: 604.676.5239 Email: leslie.me...@lvs1.commailto:leslie.me...@lvs1.com From: Mark Drucker [mailto:drucker.m...@gmail.com] Sent: Sunday, November 23, 2014 11:19 AM To: Leslie Meade Cc: cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] Unity sending the * Hi Leslie, You can send it through a translation pattern that will prepend the *. Mark On Sun, Nov 23, 2014 at 9:55 AM, Leslie Meade leslie.me...@lvs1.commailto:leslie.me...@lvs1.com wrote: Can unity send a * ? I have a route pattern that needs a * to be entered for proper routing. While this is working fine from a phone, I am having a hard time getting Unity to send it. I would imagine that I cannot due to the fact that * is a regex number and it will not send it. Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip -- Mark Drucker CCIE #39606 Sr. Architect - Collaboration (925) 321-5791 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Jabber contact disappears consistently
I also have seen the same issue, and put everyone onto the same server Leslie Meade .. Mobile:778.228.4339 | Main: 604.676.5239 Email: leslie.me...@lvs1.commailto:leslie.me...@lvs1.com From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jason Aarons (AM) Sent: Saturday, November 22, 2014 11:33 AM To: Josh Warcop; Pavan K; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Jabber contact disappears consistently I complete agree, put all Jabberusers on single server. Saw the same bugs in 10x. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Josh Warcop Sent: Friday, November 21, 2014 3:48 PM To: Pavan K; cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Jabber contact disappears consistently Do to the bugs I've seen I have been pinning all users to a single node in the cluster and just having HA failover. Date: Fri, 21 Nov 2014 11:31:39 -0600 From: pav.c...@gmail.commailto:pav.c...@gmail.com To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: [cisco-voip] Jabber contact disappears consistently We have an interesting problem on a new jabber deployment that has us stumped. Wonder if anybody else saw this. Two jabber servers with ha enabled and balanced users. Using 10.5su1 for jabber windows and ucm/imp. Leveraging sip directory uri as the IM scheme due to a multi forest environment with duplicate Samaccountnames across domains. UserA contact list has userB on it. Folks can im each other without any problem. If we move userB from his imp server to another server in the same subcluster, userB disappears from userA's contact list. Repeatable across multiple users with different userA and userB and happens every time regardless of moving them from server1 to server2 or vice versa. Using router to router communication between nodes and default jabber-config. Any ideas ? Have a TAC case open but its going nowhere. ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip itevomcid ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Reporting packages
I am looking for a call reporting application that will also take into account abandoned calls. The client is not running UCCX and wants to get reports on this. Now I know there are lots of applications that will do in, out and how long they were on a call for (that's just normal call accounting), but they have asked for abandoned calls Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Reporting packages
I should add this The client wants a list of calls though the day, or any given time for any given number or group for example ext 1234 had 30 inbound calls, 10 outbound calls, 29 abandoned average time on call was 4 minutes From: Leslie Meade Sent: Thursday, October 16, 2014 7:42 AM To: 'Brian Meade' Cc: cisco-voip (cisco-voip@puck.nether.net) Subject: RE: [cisco-voip] Reporting packages That’s the point they do not want any call queueing, I had it configured for hunt groups but that was too limiting, and I just reverted back to directly calling the end user. I see in 7.1 there is sections in the CCDR Admin guide that they talk about CDR abandoned calls http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/7_0_1/cdr-defs/cdradmin/cdrex.html#wpmkr1201032 But cannot find anything in the 10.X CDR admin guide From: bmead...@gmail.commailto:bmead...@gmail.com [mailto:bmead...@gmail.com] On Behalf Of Brian Meade Sent: Thursday, October 16, 2014 7:37 AM To: Leslie Meade Cc: cisco-voip (cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] Reporting packages What's your definition of an abandoned call without contact center? Are you doing call queuing on the hunt pilots? Brian On Thu, Oct 16, 2014 at 10:30 AM, Leslie Meade leslie.me...@lvs1.commailto:leslie.me...@lvs1.com wrote: I am looking for a call reporting application that will also take into account abandoned calls. The client is not running UCCX and wants to get reports on this. Now I know there are lots of applications that will do in, out and how long they were on a call for (that’s just normal call accounting), but they have asked for abandoned calls Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Jabber/ Phone DND
Is there a reason why DND on an IP Phone does not show as DND on a jabber client ? All other states are working except for DND Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Jabber/ Phone DND
I have two jabber end points with ip phones as well. User A puts his desk phone into DND, this presence state is not showing on his or other users Jabber clients. However if User A puts their Jabber into DND the desk phone will go into DND and since jabber was put into DND presence is shown. I think it would have to so with shared lines and DND. If you have shared lines and place one into DND the other still ring and not show that one is in DND From: bmead...@gmail.com [mailto:bmead...@gmail.com] On Behalf Of Brian Meade Sent: Thursday, September 11, 2014 9:03 AM To: Leslie Meade Cc: cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] Jabber/ Phone DND Are you saying that a shared line on Jabber isn't changing to DND when the IP Phone goes DND? Or User B on Jabber observing User A doesn't see User A go Busy when User A's IP Phone is set to DND? On Thu, Sep 11, 2014 at 11:35 AM, Leslie Meade leslie.me...@lvs1.commailto:leslie.me...@lvs1.com wrote: Is there a reason why DND on an IP Phone does not show as DND on a jabber client ? All other states are working except for DND Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Jabber deployment Contact list
I am trying to find out if there is a bulk import function in Jabber to where a pre populated list of contacts can be installed ? As far as I can tell that there is not. Each user will have to manually import from a XML file. There is no bulk way of doing this ? Cheers ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] ATA 190?
They look exactly the same including the gui, and you have to install a COP file to get them to run. Even 10.5 does not have them included by default. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Brian Meade Sent: Thursday, August 14, 2014 9:03 AM To: Matthew Loraditch Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] ATA 190? I think it was a cost savings thing. The new ATA 190 runs on the same hardware as the SPA112 I believe. On Thu, Aug 14, 2014 at 11:45 AM, Matthew Loraditch mloradi...@heliontechnologies.commailto:mloradi...@heliontechnologies.com wrote: So apparently this is the new ATA model and 187s are End of Sale this year. Are there any actual improvements between the 187 and this? Was it just a component shortage, perhaps? Thanks! Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518tel:443.541.1518 fax. 410.252.9284tel:410.252.9284 Twitterhttp://twitter.com/heliontech | Facebookhttp://www.facebook.com/#!/pages/Helion/252157915296 | Websitehttp://www.heliontechnologies.com/ | Email Supportmailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request Support Phone. 410.252.8830tel:410.252.8830 ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Message when call forward all to vociemail
That's the strange part there is nothing coming back in the route plat report or Extension report Leslie Meade .. Mobile:778.228.4339 | Main: 604.676.5239 Email: leslie.me...@lvs1.commailto:leslie.me...@lvs1.com From: Chris Ward (chrward) [mailto:chrw...@cisco.com] Sent: Friday, August 08, 2014 10:04 AM To: Leslie Meade; cisco-voip (cisco-voip@puck.nether.net) Subject: RE: Message when call forward all to vociemail This looks like a CUCM call routing issue. I doubt CUC logs or queries will help. The DN 5000, can you run a route plan report and see where it shows up? In a Call Forward scenario including CFA, you can specify a different CSS than a normal would use so it's possible that call flow is different for a CFA vs a normal call even when dialing the same number. +Chris TME - MediaSense and Unity Connection From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of leslie.me...@lvs1.commailto:leslie.me...@lvs1.com Sent: Friday, August 08, 2014 12:45 PM To: cisco-voip (cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net) Subject: [cisco-voip] Message when call forward all to vociemail I am trying to track down if this is an actual loop or not. I have gone through all the voicemail ports and the configuration as well as Unity and cannot see where the issue lies. The call goes to voicemail fine and there seem to be no issues. Would there be a SQL command I could run to help me find anything this is related to the extension ? Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Selfdeployment
Tired that there was a SCCP template that I deleted but still no go. Leslie Meade .. Mobile:778.228.4339 | Main: 604.676.5239 Email: leslie.me...@lvs1.commailto:leslie.me...@lvs1.com From: Ryan Ratliff (rratliff) [mailto:rratl...@cisco.com] Sent: Friday, July 11, 2014 11:10 AM To: Leslie Meade Cc: Bill Riley; cisco-voip voyp list Subject: Re: [cisco-voip] Selfdeployment Look and see if a phone button template for that phone is hanging around. This sql query may be handy: select pt.name from phonetemplate pt where pt.name matches '*-Individual Template' and not exists (select 1 from device where fkphonetemplate = pt.pkid) -Ryan On Jul 11, 2014, at 1:53 PM, Leslie Meade leslie.me...@lvs1.commailto:leslie.me...@lvs1.com wrote: Yea the profile is not the default one but the system still tells me that it cannot be attached to the profile. I delete the phone and set it to auto register again and still get the same thing Leslie Meade .. Mobile:778.228.4339 | Main: 604.676.5239 Email: leslie.me...@lvs1.commailto:leslie.me...@lvs1.com From: Bill Riley [mailto:b...@hitechconnection.net] Sent: Friday, July 11, 2014 10:46 AM To: Leslie Meade; cisco-voip (cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] Selfdeployment Sorry, you should assign a user profile to the user that is not the system default. On 7/11/2014 12:34 PM, Bill Riley wrote: Does the phone auto-register again? Also I believe the work around is to not use a profile that is not the default and assign it to the user? On 7/11/2014 11:33 AM, Leslie Meade wrote: While I wait on a response back form TAC. CUCM 10.5 with self-deployment running. I got one phone registered and it worked well. Then I decided to delete that phone and test it again. Now I get the error of This device could not be associated to your account. Please contact the System administrator to complete provisioning. I have used this doc.. and made sure that the UDT is on the user profiles. I am also aware of the bug that states that the standard/default profiles can be broken and the work around is to manual create them or assign them to the user. I look at the debug and see the devices that I am trying to register report that SEP005056911998 ~ 1033/2 ~ inside isAlreadyProvisioned I assume that this is what is causing it to fault. Any ideas ? ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Sage CRM and uccx
Does sage crm support integration into uccx ? ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Cisco Call Recording Solution
While the mediasense app is easy to get running the gui for play back is woeful at best and no reporting. Mediasence is a oem of calabrio. Sent from Samsung Mobile Original message From: Chris Ward (chrward) Date:05/28/2014 10:15 (GMT-08:00) To: Ken Rhodes ,cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Cisco Call Recording Solution As the TME for MediaSense, I am obligated to tell you to take a look at Cisco MediaSense. MediaSense provides audio recording via the phone's built-in bridge or CUBE media-forking (which can be dial-peer controlled or CUCM controlled as of 10.0). We are also offering video call recording in our 10.5 release using CUBE dial-peer forking. We have a fairly extensive set of APIs available as well which allows our partner applications to integrate with MediaSense to provide additional or supplemental functionality. Also, maybe one of the most attractive parts of MediaSense is that it is licensed on a concurrent port basis whereas most other recording products are licensed on a per user basis which can be more costly. Let me know if you have any questions. If you are interested in more detail, you should reach out to your Cisco account team. Or, if you have access, I just did a MediaSense presentation at CiscoLive that should be online for viewing. +Chris TME - MediaSense and Unity Connection -Original Message- From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ken Rhodes Sent: Wednesday, May 28, 2014 1:02 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] Cisco Call Recording Solution Does anyone have a good suggestion about a CUCM call recording solution? We currently have Zoom, however the sales and customer service has been lacking so we are looking at other providers. Thanks Sent from my iPhone ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Recording Proiles
I have a client that is using the 88XX model of phone with KEM's. They also have a recording profile configured and working with no issues. However when there is a speed dial configured(either on the device or the KEM) the call is not being recorded. When we place a packet capture on the Nice software we do not see and packets hitting it. Use a line and we see traffic being sent to the server. Now is it due to we can not a recording profile on a speed dial that is causing this ? or the BIB is not firing up when the speed dial is selected. I have not checked on the server as of yet. If we span the recording the call gets recorded. Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Recording Proiles
Every line has a recording profile on it. If I select the speed dial it will select the primary line. If I make a call from the primary line it records that call. It's only speed dial that's not functional. Leslie Meade .. Mobile:778.228.4339 | Main: 604.676.5239 Email: leslie.me...@lvs1.commailto:leslie.me...@lvs1.com From: Pavan K [mailto:pav.c...@gmail.com] Sent: Thursday, March 27, 2014 5:29 PM To: Erick Cc: Leslie Meade; cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] Recording Proiles Leslie, When the speed dial is depressed, which line is being used to make the call ? Perhaps that line does not have a. Recording profile. What happens when you dial the same number manually on the same line ? I am reasonably sure that speed dials do not have anything to do with recording profiles. On Mar 27, 2014 7:18 PM, Erick erick...@gmail.commailto:erick...@gmail.com wrote: Is there only one line (dn) on the phone or multiple? If multiple maybe the speed dial is using a line without a recording profile. I don't have a 88xx handy but will try from a speed dial on a 99xx if I get a chance tomorrow. Sent from my iPhone On Mar 27, 2014, at 5:33 PM, Leslie Meade leslie.me...@lvs1.commailto:leslie.me...@lvs1.com wrote: I have a client that is using the 88XX model of phone with KEM's. They also have a recording profile configured and working with no issues. However when there is a speed dial configured(either on the device or the KEM) the call is not being recorded. When we place a packet capture on the Nice software we do not see and packets hitting it. Use a line and we see traffic being sent to the server. Now is it due to we can not a recording profile on a speed dial that is causing this ? or the BIB is not firing up when the speed dial is selected. I have not checked on the server as of yet. If we span the recording the call gets recorded. Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] CUCM 10 Phones
I know that the 1st gen phones are end of life, but they should still connect to a callmanager 10 environment ? I have a client that wants to upgrade the system, but at this time not willing to upgrade the handsets. ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
