Re: [cisco-voip] CUC 8.6.2.20000 Import from CUCM takes 15 minutes...
Unified reporting... - Does the cluster and db replication show healthy? Unified serviceability - bounce the BAT service Sent from my iPhone On Mar 31, 2014, at 1:29 AM, Jonathan Charles jonv...@gmail.com wrote: Repeatable; just started... can add users locally, but cannot import from CUCM... searching takes forever, and once you find them, the import takes forever as well (realistically, about 15 minutes for each...) Any ideas? Jonathan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUC 8.6.2.20000 Import from CUCM takes 15 minutes...
To import users CUCM/CUC uses AXL. Can you please gather AXL logs: /var/log/active/tomcat/logs/axl/log4j Look for axl.log file. There is going to be a request and a response, what we need to look at is The time it takes for the Query to return a response, e.g: INFO [http-8443-Processor21] axl.AxlListener - Request 1173323669700 was process in 356ms In the same log you can also check for any SOAP errors. Look out for this bug: CSCth86004 Regards Mehtab Shinwari | CCNP-V/RS Senior Support Engineer www.fidelus.comhttp://www.fidelus.com/ From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jonathan Charles Sent: Monday, March 31, 2014 10:20 PM To: Ryan Huff Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CUC 8.6.2.2 Import from CUCM takes 15 minutes... No Unified Reporting on CUC... Or do you mean on CUCM? I have rebooted the cluster... On Mon, Mar 31, 2014 at 6:09 PM, Ryan Huff rthconsulta...@gmail.commailto:rthconsulta...@gmail.com wrote: Unified reporting... - Does the cluster and db replication show healthy? Unified serviceability - bounce the BAT service Sent from my iPhone On Mar 31, 2014, at 1:29 AM, Jonathan Charles jonv...@gmail.commailto:jonv...@gmail.com wrote: Repeatable; just started... can add users locally, but cannot import from CUCM... searching takes forever, and once you find them, the import takes forever as well (realistically, about 15 minutes for each...) Any ideas? Jonathan ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUC 8.6.2.20000 Import from CUCM takes 15 minutes...
You are welcome. I am glad I was able to help. Regards Mehtab Shinwari | CCNP RS/V Senior Support Engineer Ph: 212-616-7859 Original message From: Jonathan Charles jonv...@gmail.com Date: To: Mehtab Shinwari mshinw...@fidelus.com Cc: Ryan Huff rthconsulta...@gmail.com,cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CUC 8.6.2.2 Import from CUCM takes 15 minutes... That was it, there was an old CCM Server listed in one of the phone systems... Thanks! On Mon, Mar 31, 2014 at 10:25 PM, Mehtab Shinwari mshinw...@fidelus.commailto:mshinw...@fidelus.com wrote: To import users CUCM/CUC uses AXL. Can you please gather AXL logs: /var/log/active/tomcat/logs/axl/log4j Look for axl.log file. There is going to be a request and a response, what we need to look at is The time it takes for the Query to return a response, e.g: INFO [http-8443-Processor21] axl.AxlListener - Request 1173323669700 was process in 356ms In the same log you can also check for any SOAP errors. Look out for this bug: CSCth86004 Regards Mehtab Shinwari | CCNP-V/RS Senior Support Engineer www.fidelus.comhttp://www.fidelus.com/ From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.netmailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jonathan Charles Sent: Monday, March 31, 2014 10:20 PM To: Ryan Huff Cc: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CUC 8.6.2.2 Import from CUCM takes 15 minutes... No Unified Reporting on CUC... Or do you mean on CUCM? I have rebooted the cluster... On Mon, Mar 31, 2014 at 6:09 PM, Ryan Huff rthconsulta...@gmail.commailto:rthconsulta...@gmail.com wrote: Unified reporting... - Does the cluster and db replication show healthy? Unified serviceability - bounce the BAT service Sent from my iPhone On Mar 31, 2014, at 1:29 AM, Jonathan Charles jonv...@gmail.commailto:jonv...@gmail.com wrote: Repeatable; just started... can add users locally, but cannot import from CUCM... searching takes forever, and once you find them, the import takes forever as well (realistically, about 15 minutes for each...) Any ideas? Jonathan ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
