Re: [cisco-voip] Heartbeat Failure SNRD

2014-06-10 Thread Daniel Pagan
Just a quick wrap-up on this one... Two defects created for this problem are CSCup27726 and CSCup27133. - Dan From: Wes Sisk (wsisk) [mailto:ws...@cisco.com] Sent: Wednesday, May 21, 2014 2:50 PM To: Daniel Pagan Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Heartbeat Failure SNRD

Re: [cisco-voip] Heartbeat Failure SNRD

2014-06-10 Thread Brian Meade
...@cisco.com] *Sent:* Wednesday, May 21, 2014 2:50 PM *To:* Daniel Pagan *Cc:* cisco-voip@puck.nether.net *Subject:* Re: [cisco-voip] Heartbeat Failure SNRD Hi Daniel, Great find! For the document: http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified

[cisco-voip] Heartbeat Failure SNRD

2014-05-21 Thread Daniel Pagan
Folks: CUCM ES 8.6.2.24122-1 appears to be creating an issue where CallManager heartbeat fails to increment upon startup and the condition that must be met is very specific. On a problematic node, SDL traces show the following error exactly one hour after the start of the CCM service:

Re: [cisco-voip] Heartbeat Failure SNRD

2014-05-21 Thread Daniel Pagan
To be more specific, SDL traces show MMManInit sending a DeviceInitStart to DeviceManager, and then, immediately after, DeviceManager creating SNRD. All process creation and startup signals die at this point. This is observable and reproducible in two different environments running the same ES

Re: [cisco-voip] Heartbeat Failure SNRD

2014-05-21 Thread Wes Sisk (wsisk)
Hi Daniel, Great find! For the document: http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/46806-cm-crashes-and-shutdowns.html The initialization process and timers have changed *significantly* since 4.x. Some examples include: