Thank you Myron I have found that option as you described.
Kind regards
James
From: Myron Young
Sent: 03 July 2021 20:06
To: James Dust
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] UCCX skill manager page
This message originates from outside Charles Stanley. Please do not click
We had the same discovery as well. It’s no longer a separate page but functions
are within Finesse webpage as an advanced capability to your supervisors, but
the supervisors need to have appropriate permissions from CCX admin. Search
under supervisor capability view and thats where the access
ip@puck.nether.net
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] UCCX skill manager page
This message originates from outside Charles Stanley. Please do not click links
or open attachments unless you know the sender and are confident the content is
safe.
Mobile Skill
Mobile Skill Manager is gone:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_5/release/guide/uccx_b_uccx-solution-release-notes-125.pdf
On Sat, Jul 3, 2021 at 6:31 PM James Dust
wrote:
> Afternoon all,
>
>
>
> We have recently moved our users on a
What ES (if any) are you running?
> On Jul 3, 2021, at 12:31, James Dust wrote:
>
>
> Afternoon all,
>
> We have recently moved our users on a version ‘’12.5.1’’ UCCX cluster, and
> apparently our supervisors were able to access skill’s page on the previous
> version via this link ‘’
Afternoon all,
We have recently moved our users on a version ''12.5.1'' UCCX cluster, and
apparently our supervisors were able to access skill's page on the previous
version via this link '' https://hostname/mobileskillmanager/index.html''
As this no longer appears to be working, is this a
