Re: [cisco-voip] MSP VoIP Monitoring

2014-09-25 Thread Heim, Dennis
There is also Voss-4-UC, which has RBAC and multi-tenancy. Dennis Heim | Collaboration Solutions Architect World Wide Technology, Inc. | +1 314-212-1814 [cid:image001.png@01CFD8BF.BA3AC2C0]https://twitter.com/CollabSensei

Re: [cisco-voip] MSP VoIP Monitoring

2014-09-25 Thread Brian Meade
We use EM7 from Science Logic with a lot of plugins. I think that the latest Prime Collaboration Assurance is now multi-tennant but haven't tried it out. On Thu, Sep 25, 2014 at 11:09 AM, Ryan Burtch rburt...@gmail.com wrote: My company is looking for a VoIP monitoring solution that is

Re: [cisco-voip] MSP VoIP Monitoring

2014-09-25 Thread Ryan Burtch
Dennis: We have VOSS and we use that to admin our HCS system. The thing we need is voice traffic monitoring for our on-prem customers in one system. This needs to give us the ability to see what is going on with the VoIP specific traffic. e.g. who has excessive jitter on their line, dropped

Re: [cisco-voip] MSP VoIP Monitoring

2014-09-25 Thread Heim, Dennis
@puck.nether.net Subject: Re: [cisco-voip] MSP VoIP Monitoring Dennis: We have VOSS and we use that to admin our HCS system. The thing we need is voice traffic monitoring for our on-prem customers in one system. This needs to give us the ability to see what is going on with the VoIP specific traffic

Re: [cisco-voip] MSP VoIP Monitoring

2014-09-25 Thread Ryan Huff
CC: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] MSP VoIP Monitoring Prime Collab with Assurance and Analytics would come to mind. I don’t have first-hand experience with that piece to the Prime Pie. Dennis Heim | Collaboration Solutions ArchitectWorld Wide Technology, Inc. | +1 314-212

Re: [cisco-voip] MSP VoIP Monitoring

2014-09-25 Thread Ryan Burtch
: chat][image: Phone] +13142121814[image: video] *From:* Ryan Burtch [mailto:rburt...@gmail.com] *Sent:* Thursday, September 25, 2014 1:00 PM *To:* Heim, Dennis *Cc:* cisco-voip@puck.nether.net *Subject:* Re: [cisco-voip] MSP VoIP Monitoring Dennis: We have VOSS and we use