Re: [clamav-users] QNAP - Cannot update virus definition & cannot wget *.cvd (receive error 403 forbidden)
Dear All, I posted the answer of QNAP support in the wrong thread (sorry). In short, the NAS has not sufficient memory to process the update. Only manual update is working. Here the answer: The root cause is the size of the update files in the database. Because of that the automatic updates are failing on the older NAS models. This is due to the small CPU and memory size. When you update manually the system get forced to update and will pause other applications running. So please try to perform the updates manually ones in a time. Br, Tom Le lun. 8 mars 2021 à 10:53, G.W. Haywood via clamav-users < clamav-users@lists.clamav.net> a écrit : > Hi there, > > On Mon, 8 Mar 2021, Matus UHLAR - fantomas wrote: > > >> I tried to use the GUI provided by QNAP to update the ClamAV on the > NAS. I > >> received "update failed" message. > > I tried to look at the QNAP home page. > > It's over ten megabytes, so I gave up. > > -- > > 73, > Ged. > > ___ > > clamav-users mailing list > clamav-users@lists.clamav.net > https://lists.clamav.net/mailman/listinfo/clamav-users > > > Help us build a comprehensive ClamAV guide: > https://github.com/vrtadmin/clamav-faq > > http://www.clamav.net/contact.html#ml > ___ clamav-users mailing list clamav-users@lists.clamav.net https://lists.clamav.net/mailman/listinfo/clamav-users Help us build a comprehensive ClamAV guide: https://github.com/vrtadmin/clamav-faq http://www.clamav.net/contact.html#ml
Re: [clamav-users] Downloading CVD files manually..
Dear All, Thanks already for your feedback! Find here below the answer I received from QNAP support: Dear Customer, Thank you for contacting QNAP support. The root cause is the size of the update files in the database. Because of that the automatic updates are failing on the older NAS models. This is due to the small CPU and memory size. When you update manually the system get forced to update and will pause other applications running. So please try to perform the updates manually one at a time. I hope this information is at your convenience. Br, Tom Le lun. 8 mars 2021 à 10:14, Paul Smith via clamav-users < clamav-users@lists.clamav.net> a écrit : > On 08/03/2021 05:55, Micah Snyder (micasnyd) wrote: > > I'm really happy to hear you're using Mussels, sad to hear it was > frustrating at first. Please feel free to document any sharp edges in the > github repo so we can try to make it a better experience. > > Thanks. It worked in the end, and wasn't as painful as I'd feared. > > The problem with Mussels was weird. I guess it couldn't work out what > platform I was using, as all the recipes were there, just 'not for my > platform'. I had trusted the cookbook and everything. > > As I was composing a message to put on the Discord to ask for tips, I > was running through the commands to reproduce the problem, and then > suddenly it worked. So, I have no idea what changed, so I can't really > report a bug or what I did to fix it, because I simply don't know... I > don't know if using a different command prompt messed it up (I use Take > Command by default, not cmd.exe), but now it works OK in Take Command as > well as in cmd. > > It would have been useful if 'list -a' (or 'list -a -V') showed whether > cookbooks were trusted or not, and which platform it thought I was > using. 'list -a -V' shows details, but not that. > > > -- > Paul > Paul Smith Computer Services > supp...@pscs.co.uk - 01484 855800 > > > -- > > > Paul Smith Computer Services > Tel: 01484 855800 > Vat No: GB 685 6987 53 > > Sign up for news & updates at http://www.pscs.co.uk/go/subscribe > > ___ > > clamav-users mailing list > clamav-users@lists.clamav.net > https://lists.clamav.net/mailman/listinfo/clamav-users > > > Help us build a comprehensive ClamAV guide: > https://github.com/vrtadmin/clamav-faq > > http://www.clamav.net/contact.html#ml > ___ clamav-users mailing list clamav-users@lists.clamav.net https://lists.clamav.net/mailman/listinfo/clamav-users Help us build a comprehensive ClamAV guide: https://github.com/vrtadmin/clamav-faq http://www.clamav.net/contact.html#ml
Re: [clamav-users] QNAP - Cannot update virus definition & cannot wget *.cvd (receive error 403 forbidden)
Hello All, I restarted an old QNAP NAS (TS419P). I updated the firmware to the latest version available for this model (4.3.3.1432 build 20200106). I tried to use the GUI provided by QNAP to update the ClamAV on the NAS. I received "update failed" message. I made some searches on the ClamAV users Archives (and saw some similar threads) but none of them could be used to solve the issue. If I download the .cvd files manually ( http://database.clamav.net/bytecode/daily/main) through my browser on a PC and then copy them in the appropriate folder on the NAS and launch a scan, it works. If I try to "automate" this download with WGET or CURL it does not work either (respectively error 403 or 1020). I do not know how to proceed to keep a ClamAV instance update without manual intervention. Thanks already for your help, Tom ___ clamav-users mailing list clamav-users@lists.clamav.net https://lists.clamav.net/mailman/listinfo/clamav-users Help us build a comprehensive ClamAV guide: https://github.com/vrtadmin/clamav-faq http://www.clamav.net/contact.html#ml
