[jira] [Commented] (OPENMEETINGS-2522) Media Server Connection Fails after 1 minute
[ https://issues.apache.org/jira/browse/OPENMEETINGS-2522?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17238071#comment-17238071 ] Idris Fuquan commented on OPENMEETINGS-2522: Hi Maxim, Many thanks you were right (and what you said makes sense) by installing a coturn server (even when using static IP addresses etc.) it works flawlessly. Many thanks now just to find the free time to test it out and familiarize ones-self. Oh! Just one other thing though (as I ended up using Ubuntu 18) would you have an install guide for Ubuntu 20 that does "not" use docker for KMS? I know "docker" has been touted as the worlds container savior but in all honesty it often complicates things as some sys-admins do want both full control and visibility of apps and processes. If you do have a guide on installing this without docker could you point me to it as the present guide I see for Ubuntu 20.04 includes docker and is slightly different for Ubuntu 18 (which for me makes the whole install process clearer. Have a nice day Idris > Media Server Connection Fails after 1 minute > > > Key: OPENMEETINGS-2522 > URL: https://issues.apache.org/jira/browse/OPENMEETINGS-2522 > Project: Openmeetings > Issue Type: Bug > Components: Audio/Video >Affects Versions: 5.0.1 > Environment: Ubuntu Server 20 LTS >Reporter: Idris Fuquan >Assignee: Maxim Solodovnik >Priority: Major > Labels: video > Fix For: 5.1.0 > > Attachments: Error Message OpenMeetings.JPG > > Original Estimate: 96h > Remaining Estimate: 96h > > Getting "Media server connection for sirstname lastname is failed, will try > to re-connect" Error. > > This particular Ubuntu Server 20 LTS we specifically setup to test this > application has a public IP address and Domain Name and a direct connection > to the internet (thus no NAT or funny setups hence why we have not used a > coturn or stun as we are not sure if in this case it is needed when the > server is directly connected to the internet). > I is not a "Firewall" issue either as we disabled that even before > installation to ensure nothing got in the way of the installation process. > > The installation was error less (went smooth) but starting a meeting in any > room the video seems to always drop off. > > I have seen there are a few reports of this same problem on the internet but > despite it being known there are no solutions provided. > > Hopefully some one here can help provide a real solution as this is the very > first time I have ever experienced such a thing using any video conference > system from BBB, Jitsi etc. -- This message was sent by Atlassian Jira (v8.3.4#803005)
[jira] [Commented] (OPENMEETINGS-2522) Media Server Connection Fails after 1 minute
[ https://issues.apache.org/jira/browse/OPENMEETINGS-2522?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17236649#comment-17236649 ] Maxim Solodovnik commented on OPENMEETINGS-2522: Well, First thing I would check is how KMS was started Here is the guide https://doc-kurento.readthedocs.io/en/latest/user/installation.html#why-host-networking later on TURN/STUN might be required due to your clients are behind the router/FW you need to bypass > Media Server Connection Fails after 1 minute > > > Key: OPENMEETINGS-2522 > URL: https://issues.apache.org/jira/browse/OPENMEETINGS-2522 > Project: Openmeetings > Issue Type: Bug > Components: Audio/Video >Affects Versions: 5.0.1 > Environment: Ubuntu Server 20 LTS >Reporter: Idris Fuquan >Assignee: Maxim Solodovnik >Priority: Major > Labels: video > Fix For: 5.1.0 > > Attachments: Error Message OpenMeetings.JPG > > Original Estimate: 96h > Remaining Estimate: 96h > > Getting "Media server connection for sirstname lastname is failed, will try > to re-connect" Error. > > This particular Ubuntu Server 20 LTS we specifically setup to test this > application has a public IP address and Domain Name and a direct connection > to the internet (thus no NAT or funny setups hence why we have not used a > coturn or stun as we are not sure if in this case it is needed when the > server is directly connected to the internet). > I is not a "Firewall" issue either as we disabled that even before > installation to ensure nothing got in the way of the installation process. > > The installation was error less (went smooth) but starting a meeting in any > room the video seems to always drop off. > > I have seen there are a few reports of this same problem on the internet but > despite it being known there are no solutions provided. > > Hopefully some one here can help provide a real solution as this is the very > first time I have ever experienced such a thing using any video conference > system from BBB, Jitsi etc. -- This message was sent by Atlassian Jira (v8.3.4#803005)
[jira] [Commented] (OPENMEETINGS-2522) Media Server Connection Fails after 1 minute
[ https://issues.apache.org/jira/browse/OPENMEETINGS-2522?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17236620#comment-17236620 ] Idris Fuquan commented on OPENMEETINGS-2522: Hi Maxim, Thanks for your feedback. Could I understand this right: If you have a server that is "directly" connected to the internet (Legal Public IP address, Legal DNS Name and Certbot SSL) with no NAT or FIREWALL do you still "need" a TURN server? I ask this because in all other cases I have used a TURN server is for Traversal when using Relay NAT but if there is no Network Address Translations taking place is there a "need" for a TURN (or similarly STUN) server? Hence why I have not configured it to use anything like a TURN?STUN server as no NAT is being done nor firewall in place. If you could feedback on this that would be helpful as if you insist it is needed then I can configure the TURN server. Thanks Idris > Media Server Connection Fails after 1 minute > > > Key: OPENMEETINGS-2522 > URL: https://issues.apache.org/jira/browse/OPENMEETINGS-2522 > Project: Openmeetings > Issue Type: Bug > Components: Audio/Video >Affects Versions: 5.0.1 > Environment: Ubuntu Server 20 LTS >Reporter: Idris Fuquan >Assignee: Maxim Solodovnik >Priority: Major > Labels: video > Fix For: 5.1.0 > > Attachments: Error Message OpenMeetings.JPG > > Original Estimate: 96h > Remaining Estimate: 96h > > Getting "Media server connection for sirstname lastname is failed, will try > to re-connect" Error. > > This particular Ubuntu Server 20 LTS we specifically setup to test this > application has a public IP address and Domain Name and a direct connection > to the internet (thus no NAT or funny setups hence why we have not used a > coturn or stun as we are not sure if in this case it is needed when the > server is directly connected to the internet). > I is not a "Firewall" issue either as we disabled that even before > installation to ensure nothing got in the way of the installation process. > > The installation was error less (went smooth) but starting a meeting in any > room the video seems to always drop off. > > I have seen there are a few reports of this same problem on the internet but > despite it being known there are no solutions provided. > > Hopefully some one here can help provide a real solution as this is the very > first time I have ever experienced such a thing using any video conference > system from BBB, Jitsi etc. -- This message was sent by Atlassian Jira (v8.3.4#803005)
[jira] [Commented] (OPENMEETINGS-2522) Media Server Connection Fails after 1 minute
[ https://issues.apache.org/jira/browse/OPENMEETINGS-2522?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17236607#comment-17236607 ] Maxim Solodovnik commented on OPENMEETINGS-2522: I'm afraid this issue can be caused by * absence of TURN server * blocked ports BTW since you are using Ubuntu 20, are you using KMS in docker? if so how are forwarding ports? > Media Server Connection Fails after 1 minute > > > Key: OPENMEETINGS-2522 > URL: https://issues.apache.org/jira/browse/OPENMEETINGS-2522 > Project: Openmeetings > Issue Type: Bug > Components: Audio/Video >Affects Versions: 5.0.1 > Environment: Ubuntu Server 20 LTS >Reporter: Idris Fuquan >Assignee: Maxim Solodovnik >Priority: Major > Labels: video > Fix For: 5.1.0 > > Attachments: Error Message OpenMeetings.JPG > > Original Estimate: 96h > Remaining Estimate: 96h > > Getting "Media server connection for sirstname lastname is failed, will try > to re-connect" Error. > > This particular Ubuntu Server 20 LTS we specifically setup to test this > application has a public IP address and Domain Name and a direct connection > to the internet (thus no NAT or funny setups hence why we have not used a > coturn or stun as we are not sure if in this case it is needed when the > server is directly connected to the internet). > I is not a "Firewall" issue either as we disabled that even before > installation to ensure nothing got in the way of the installation process. > > The installation was error less (went smooth) but starting a meeting in any > room the video seems to always drop off. > > I have seen there are a few reports of this same problem on the internet but > despite it being known there are no solutions provided. > > Hopefully some one here can help provide a real solution as this is the very > first time I have ever experienced such a thing using any video conference > system from BBB, Jitsi etc. -- This message was sent by Atlassian Jira (v8.3.4#803005)
