Re: order confirmation numbers

2007-07-14 Thread Visti Andresen
On Thu, 12 Jul 2007 16:21:59 +0200
Visti Andresen [EMAIL PROTECTED] wrote:

 As the advanced unit was only depicted in black/silver I did't write any
 note regarding the colour of the unit.
 As this has changed I tried to write to [EMAIL PROTECTED]
 (with the [rt.internal.openmoko.org #18xx] included in the subject), 
 telling them that I liked the black/silver combination.
 (And querying about the status of the order confirmation)

black/silver was the default colour was black/silver
(confirmed by an e-mail and the SH1_FAQ)
http://wiki.openmoko.org/wiki/SH1_FAQ#How_do_I_select_a_color.3F_.2F_What_color_did_I_order.3F

 
 This only gave me an e-mail with the subject Could not load a valid user
 And the message:
 RT could not load a valid user, and RT's configuration does not allow
 for the creation of a new user for your email.
 
This error was caused by the fact that I used one e-mail when ordering
and another when replying to the e-mail

(the one in the order I have a domain name for, but I have no direct smtp
access to the e-mail server.
I like to list the one with the domain name as it follows me no matter
which ISP I have in the future)



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order confirmation numbers

2007-07-12 Thread Cass, John P
 
Hi
 
I ordered a Neo fairly fast, RT (confirmation) number ~2200 - I received
a reply email but it was BLANK (the RT number is in the subject)
 
If someone from FIC is reading, please can you check that my order has
been received and send me a full confirmation (I replied to [EMAIL PROTECTED]
yesterday but havent had a reply yet)
 
Thanks
 
John Cass
 
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Re: order confirmation numbers

2007-07-12 Thread Dr. H. Nikolaus Schaller


Am 10.07.2007 um 21:09 schrieb Jonas Meyer:


I think I submitted my order in the first 4 minutes that the site was
online.  I was hoping that I would be able to get in on that first  
1000

phones they had waiting to ship and that I wouldn't have to wait for
another run.  However, my order number was 1856. That might imply  
that I
was order number 1856, or it might imply that I was not, if they  
didn't
start the order numbers at 1 or they didn't count up by 1.  2  
questions

for the list.

1) What was everyone's order number?


Mine is also 18xx so I would assume they started with 1800.



2) Has anyone received the SECOND email that the first email promised?
My confirmation email states Please keep in mind that this message  
does

not imply that we accept your order, but thats we have received it.
You will receive another message as order confirmation after our staff
has accepted it.  So has anyone gotten that order accepted email?


Not yet.

Please read this and think what you like to think:
http://gnumonks.org/~laforge/weblog/2007/07/11/


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Re: order confirmation numbers

2007-07-12 Thread Krzysztof Kajkowski

2007/7/12, Dr. H. Nikolaus Schaller [EMAIL PROTECTED]:


Please read this and think what you like to think:
http://gnumonks.org/~laforge/weblog/2007/07/11/


I am completly confused about this Haralds blog entry. Any rumors about it? ;-)

cayco

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Re: order confirmation numbers

2007-07-12 Thread Visti Andresen
On Thu, 12 Jul 2007 15:00:52 +0200
Dr. H. Nikolaus Schaller [EMAIL PROTECTED] wrote:

 
 Am 10.07.2007 um 21:09 schrieb Jonas Meyer:
 
  I think I submitted my order in the first 4 minutes that the site was
  online.  I was hoping that I would be able to get in on that first  
  1000
  phones they had waiting to ship and that I wouldn't have to wait for
  another run.  However, my order number was 1856. That might imply  
  that I
  was order number 1856, or it might imply that I was not, if they  
  didn't
  start the order numbers at 1 or they didn't count up by 1.  2  
  questions
  for the list.
 
  1) What was everyone's order number?
 
 Mine is also 18xx so I would assume they started with 1800.

18xx here as well...

 
 
  2) Has anyone received the SECOND email that the first email promised?
  My confirmation email states Please keep in mind that this message  
  does
  not imply that we accept your order, but thats we have received it.
  You will receive another message as order confirmation after our staff
  has accepted it.  So has anyone gotten that order accepted email?
 
 Not yet.
 

I haven't either, starting to wonder if it will ever arrive (I'm used to one
business day typically before I receive my order confirmations).


As the advanced unit was only depicted in black/silver I did't write any
note regarding the colour of the unit.
As this has changed I tried to write to [EMAIL PROTECTED]
(with the [rt.internal.openmoko.org #18xx] included in the subject), 
telling them that I liked the black/silver combination.
(And querying about the status of the order confirmation)

This only gave me an e-mail with the subject Could not load a valid user
And the message:
RT could not load a valid user, and RT's configuration does not allow
for the creation of a new user for your email.

Have tried to write to [EMAIL PROTECTED] without the request tracker 
code, no error nor reply...


I hope my order isn't lost inside there system somehow as I want the
unit quite badly.

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Re: order confirmation numbers

2007-07-12 Thread Justyn Butler

I'm in exactly the same boat, I didn't specify that I want black/silver, but
when I try to write to [EMAIL PROTECTED] with the rt.internal... string in I
get the same error/

Justyn

On 12/07/07, Visti Andresen [EMAIL PROTECTED] wrote:


As the advanced unit was only depicted in black/silver I did't write any
note regarding the colour of the unit.
As this has changed I tried to write to [EMAIL PROTECTED]
(with the [rt.internal.openmoko.org #18xx] included in the subject),
telling them that I liked the black/silver combination.
(And querying about the status of the order confirmation)

This only gave me an e-mail with the subject Could not load a valid user
And the message:
RT could not load a valid user, and RT's configuration does not allow
for the creation of a new user for your email.

Have tried to write to [EMAIL PROTECTED] without the request tracker
code, no error nor reply...


I hope my order isn't lost inside there system somehow as I want the
unit quite badly.

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Re: order confirmation numbers

2007-07-12 Thread Visti Andresen
On Thu, 12 Jul 2007 15:00:52 +0200
Dr. H. Nikolaus Schaller [EMAIL PROTECTED] wrote:

 
 Am 10.07.2007 um 21:09 schrieb Jonas Meyer:
 
  I think I submitted my order in the first 4 minutes that the site was
  online.  I was hoping that I would be able to get in on that first  
  1000
  phones they had waiting to ship and that I wouldn't have to wait for
  another run.  However, my order number was 1856. That might imply  
  that I
  was order number 1856, or it might imply that I was not, if they  
  didn't
  start the order numbers at 1 or they didn't count up by 1.  2  
  questions
  for the list.
 
  1) What was everyone's order number?
 
 Mine is also 18xx so I would assume they started with 1800.

18xx here as well...

 
 
  2) Has anyone received the SECOND email that the first email promised?
  My confirmation email states Please keep in mind that this message  
  does
  not imply that we accept your order, but thats we have received it.
  You will receive another message as order confirmation after our staff
  has accepted it.  So has anyone gotten that order accepted email?
 
 Not yet.

I haven't either, starting to wonder if it will ever arrive (I'm used to one
business day typically before I receive my order confirmations).


As the advanced unit was only depicted in black/silver I did't write any
note regarding the colour of the unit.
As this has changed I tried to write to [EMAIL PROTECTED]
(with the [rt.internal.openmoko.org #18xx] included in the subject), 
telling them that I liked the black/silver combination.
(And querying about the status of the order confirmation)

This only gave me an e-mail with the subject Could not load a valid user
And the message:
RT could not load a valid user, and RT's configuration does not allow
for the creation of a new user for your email.

Have tried to write to [EMAIL PROTECTED] without the request tracker 
code, no error nor reply...


I hope my order isn't lost inside there system somehow as I want the
unit quite badly .

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