RE: warranty for 10 pack purchases

2008-06-29 Thread steve
14 day for single
28 day for 10 pack.

 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ajit Natarajan
Sent: Monday, June 23, 2008 2:37 AM
To: community@lists.openmoko.org
Subject: Re: warranty for 10 pack purchases

Shawn wrote:
  Are there retailers in the US like this? Are they offering 10 packs  
the same as OM (with the same price and all of the goodies)?

I had asked a question a while back about the warranty of individual units
in a 10-pack and Steve responded as follows (dated April 17):

``I will answer the question on warrenty in due course.  For now, assume a
policy like we had on GTA01.  14 days for DOA. I'm working at coming up with
a more comprehensive policy. But Until then we will default to the last
known value.''

I'm hoping that we can now get a more comprehensive policy than 14-day DOA.

Thanks.

Ajit

___
Openmoko community mailing list
community@lists.openmoko.org
http://lists.openmoko.org/mailman/listinfo/community


___
Openmoko community mailing list
community@lists.openmoko.org
http://lists.openmoko.org/mailman/listinfo/community


Re: warranty for 10 pack purchases

2008-06-23 Thread Ajit Natarajan
Shawn wrote:
  Are there retailers in the US like this? Are they offering 10 packs
  the same as OM (with the same price and all of the goodies)?

I had asked a question a while back about the warranty of individual 
units in a 10-pack and Steve responded as follows (dated April 17):

``I will answer the question on warrenty in due course.  For now, assume 
a policy like we had on GTA01.  14 days for DOA. I'm working at coming 
up with a more comprehensive policy. But Until then we will default to 
the last known value.''

I'm hoping that we can now get a more comprehensive policy than 14-day DOA.

Thanks.

Ajit

___
Openmoko community mailing list
community@lists.openmoko.org
http://lists.openmoko.org/mailman/listinfo/community


Re: warranty for 10 pack purchases

2008-06-21 Thread Peter J. Holzer
On 2008-06-20 23:06:13 -0600, Vinc Duran wrote:
 And is the warranty really only 28 days as in this faq?
 http://gettingstartedopenmoko.wordpress.com/2007/12/31/faq-frequently-asked-questions/

Good catch. If that's true it's a good argument for ordering from
Pulster or some other distributor in the EU. They have to give you 2
years of warranty.

hp

-- 
   _  | Peter J. Holzer| Openmoko has already embedded
|_|_) | Sysadmin WSR   | voting system.
| |   | [EMAIL PROTECTED] | Named If you want it -- write it
__/   | http://www.hjp.at/ |  -- Ilja O. on community@lists.openmoko.org


signature.asc
Description: Digital signature
___
Openmoko community mailing list
community@lists.openmoko.org
http://lists.openmoko.org/mailman/listinfo/community


Re: warranty for 10 pack purchases

2008-06-21 Thread Shawn
Are there retailers in the US like this? Are they offering 10 packs the same as 
OM (with the same price and all of the goodies)? 

thx. . . shawn


- Original Message 
From: Peter J. Holzer [EMAIL PROTECTED]
To: community@lists.openmoko.org
Sent: Saturday, June 21, 2008 2:55:00 AM
Subject: Re: warranty for 10 pack purchases

On 2008-06-20 23:06:13 -0600, Vinc Duran wrote:
 And is the warranty really only 28 days as in this faq?
 http://gettingstartedopenmoko.wordpress.com/2007/12/31/faq-frequently-asked-questions/

Good catch. If that's true it's a good argument for ordering from
Pulster or some other distributor in the EU. They have to give you 2
years of warranty.

hp

-- 
   _  | Peter J. Holzer| Openmoko has already embedded
|_|_) | Sysadmin WSR   | voting system.
| |   | [EMAIL PROTECTED] | Named If you want it -- write it
__/   | http://www.hjp.at/ |  -- Ilja O. on community@lists.openmoko.org



  ___
Openmoko community mailing list
community@lists.openmoko.org
http://lists.openmoko.org/mailman/listinfo/community


warranty for 10 pack purchases

2008-06-20 Thread Robin Paulson
i've seen this question come up a couple of times on the list, but
it's not been answered fully:

if we buy a 10-pack of freerunners, i assume they will come with a
warranty. how do we as individuals deal with warranty returns? will
there be 10 receipts in the box, or one?

having one makes things very difficult - it means whoever has the
receipt then has to pass it on to anyone who has a problem with their
phone. and i'm sure the organiser of each group purchase doesn't want
to be held liable just because his name's on the delivery slip

or will openmoko keep a record of serial numbers and purchase dates,
so receipts aren't necessary to confirm when they were bought?

___
Openmoko community mailing list
community@lists.openmoko.org
http://lists.openmoko.org/mailman/listinfo/community


Re: warranty for 10 pack purchases

2008-06-20 Thread Vinc Duran
On Fri, Jun 20, 2008 at 8:02 PM, Robin Paulson [EMAIL PROTECTED] wrote:
 i've seen this question come up a couple of times on the list, but
 it's not been answered fully:

 if we buy a 10-pack of freerunners, i assume they will come with a
 warranty. how do we as individuals deal with warranty returns? will
 there be 10 receipts in the box, or one?

 having one makes things very difficult - it means whoever has the
 receipt then has to pass it on to anyone who has a problem with their
 phone. and i'm sure the organiser of each group purchase doesn't want
 to be held liable just because his name's on the delivery slip

 or will openmoko keep a record of serial numbers and purchase dates,
 so receipts aren't necessary to confirm when they were bought?

 ___
 Openmoko community mailing list
 community@lists.openmoko.org
 http://lists.openmoko.org/mailman/listinfo/community


And is the warranty really only 28 days as in this faq?
http://gettingstartedopenmoko.wordpress.com/2007/12/31/faq-frequently-asked-questions/

___
Openmoko community mailing list
community@lists.openmoko.org
http://lists.openmoko.org/mailman/listinfo/community