A friend has an older Dell laptop with Windows XP that won't connect
wirelessly to internet. Maybe other problems, don't know. He knows
nothing at all about computers, so he asked me for advice since I know
next to nothing. He believes his problem is caused by viruses since he
sees a
The virus notice is probably coming from malware, not a virus. They
sell unwitting users their antivirus product, which only installs much
more malware.
I'd tell him to restore his OS from the disks he got with it. If he's
lost them, I think there may be replacements available from Dell.
On
he could also download a couple of spyware free programs and let them fix
his thing ...I suggest adaware free (lavasoft) and spybot ...they work fine.
Also, he might try an antivirus ...like Avast free which is also great!!
-Original Message-
From: Tony B [mailto:ton...@gmail.com]
Sent:
i forgot to mention that you should then have yourself cleansed, which will
require a trip to india.
At 07:10 PM 1/30/2009, you wrote:
A friend has an older Dell laptop with Windows XP that won't connect
wirelessly to internet. Maybe other problems, don't know. He knows nothing
at all about
he should burn the computer. but prior to the fire, he should contact and warn
all in the neighborhood that he is releasing live viruses into the area.
the alternate, which is probably better, is to put the thing into a plastic bag
with a large rock. take it to a religious place and have them
oh yeah, he should dld belarc advisor free and run it to find out what his
serial number is for windows so when he gets the restore cd he can use it
...the reinstall will ask for it ...belarc will display all the serial
numbers for his stuff ...he should print that and keep it !!
-Original
If he bought it new from dell they may offer a recovery xp cd for cheap
...he should call dell and give them the express service code (it's usually
under a lift up door on the front of the tower right below the on button)
...they can be helpful... get ready for a wait ...polish up on hindi and
This should not be necessary if he uses the Dell CDs. They do not
require entering any codes.
On Fri, Jan 30, 2009 at 7:37 PM, rleesimon rleesi...@gmail.com wrote:
oh yeah, he should dld belarc advisor free and run it to find out what his
serial number is for windows so when he gets the
If he bought it new from dell they may offer a recovery xp cd for cheap
That is step one, but is he ready for step two, three, etc?
Are his files backed up? Who will do that?
Does he have all the drivers he will need?
Does he have disks for application software? What is he using? Does he
have