Re: [CGUYS] McAfee antivirus program goes berserk, freezes PCs
More info: http://www.computerworld.com/s/article/9175928/The_McAfee_update_mess_explained http://service.mcafee.com/faqdocument.aspx?id=TS100969 Fred Holmes At 09:07 AM 4/23/2010, tjpa wrote: >So I restored the missing svchost,exe file and restarted. All the many >missing functions immediately started working again, but after about a >minute the PC again announced that it was going to restart itself. The >count down timer gave no option to cancel. After restart the PC was >back broken again. McAfee had once again deleted the svchost.exe file. > >Fortunately the link Fred posted had more information. It had >instructions on how to disable McAfee first. I followed this with a >forced update of McAfee and all was well again -- and stayed that way. > >The link was... >http://brianseekford.com/index.php/2010/04/21/how-to-fix-the-mcafee-svchost-crash-from-the-virus-definition-update/ > > >* >** List info, subscription management, list rules, archives, privacy ** >** policy, calmness, a member map, and more at http://www.cguys.org/ ** >* * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *
Re: [CGUYS] McAfee antivirus program goes berserk, freezes PCs
So I restored the missing svchost,exe file and restarted. All the many missing functions immediately started working again, but after about a minute the PC again announced that it was going to restart itself. The count down timer gave no option to cancel. After restart the PC was back broken again. McAfee had once again deleted the svchost.exe file. Fortunately the link Fred posted had more information. It had instructions on how to disable McAfee first. I followed this with a forced update of McAfee and all was well again -- and stayed that way. The link was... http://brianseekford.com/index.php/2010/04/21/how-to-fix-the-mcafee-svchost-crash-from-the-virus-definition-update/ * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *
Re: [CGUYS] McAfee antivirus program goes berserk, freezes PCs
On Apr 21, 2010, at 8:47 PM, Stewart Marshall wrote: I knew there was a reason I did not use them. Me too. I didn't unpack my PC until just a few days ago. Running Mac only for 3 weeks was sure pleasant. This fiasco demonstrates a number of important truths... 1) Security as an afterthought (i.e. antivirus software) is a bad idea. 2) Auto updates make simultaneous fail more likely. 3) Lack of platform variation makes simultaneous fail more likely. * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *
Re: [CGUYS] McAfee antivirus program goes berserk, freezes PCs
This evening's Slashdot offering provides the following: http://brianseekford.com/index.php/2010/04/21/how-to-fix-the-mcafee-svchost-crash-from-the-virus-definition-update/ http://bit.ly/cbg4rm Fred Holmes At 06:45 PM 4/21/2010, tjpa wrote: >http://www.google.com/hostednews/ap/article/ALeqM5hADm2LTOJUNBSPziYG0KGH7jTUVwD9F7M9HG1 > >I spent several hours troubleshooting this one before the news got out. > >Looks like it blew away a good chunk of the Registry. The computer had >no Task Bar or Start button. Desktop icons could not be moved. The >network connection and WiFi were gone. Many Control Panels displayed >just an empty window. The McAfee application would not launch. System >Restore says "System Restore is unable to protect your computer" and >then exits. > >Worse of all, it blew away the Administrator account. I had the client >running in a limited-rights account, which she was able to log into, >but almost everything I might want to use to fix things can't be run >from the limited-rights account. When I try to log into the >Administrator account the screen turns blue briefly and then returns >to the login screen. > >Arrgh! > >Any suggestions about how to get this sick puppy back together? * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *
Re: [CGUYS] McAfee antivirus program goes berserk, freezes PCs
I knew there was a reason I did not use them. Stewart At 07:38 PM 4/21/2010, you wrote: On Apr 21, 2010, at 7:00 PM, Stewart Marshall wrote: Any way to do a restore to a previously know good point? That service is broken too. McAfee picked a very critical file to delete. * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** * * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *
Re: [CGUYS] McAfee antivirus program goes berserk, freezes PCs
I would do a repair reinstall. Stewart At 07:48 PM 4/21/2010, you wrote: good luck On Wed, Apr 21, 2010 at 5:37 PM, tjpa wrote: > On Apr 21, 2010, at 7:05 PM, mike wrote: > >> There is this fix posted by mcafee. >> http://vil.nai.com/vil/5958_false.htm >> > > So McAfee blew away svchost.exe, which is the launcher for many services. > That could account for the large number of things that stopped working. > Replacing svchost.exe should cause these missing services to run. I hope it > gives me back the ability to log in as Administrator too. > > > > * > ** List info, subscription management, list rules, archives, privacy ** > ** policy, calmness, a member map, and more at http://www.cguys.org/ ** > * > * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** * * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *
Re: [CGUYS] McAfee antivirus program goes berserk, freezes PCs
good luck On Wed, Apr 21, 2010 at 5:37 PM, tjpa wrote: > On Apr 21, 2010, at 7:05 PM, mike wrote: > >> There is this fix posted by mcafee. >> http://vil.nai.com/vil/5958_false.htm >> > > So McAfee blew away svchost.exe, which is the launcher for many services. > That could account for the large number of things that stopped working. > Replacing svchost.exe should cause these missing services to run. I hope it > gives me back the ability to log in as Administrator too. > > > > * > ** List info, subscription management, list rules, archives, privacy ** > ** policy, calmness, a member map, and more at http://www.cguys.org/ ** > * > * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *
Re: [CGUYS] McAfee antivirus program goes berserk, freezes PCs
On Apr 21, 2010, at 7:05 PM, mike wrote: There is this fix posted by mcafee. http://vil.nai.com/vil/5958_false.htm So McAfee blew away svchost.exe, which is the launcher for many services. That could account for the large number of things that stopped working. Replacing svchost.exe should cause these missing services to run. I hope it gives me back the ability to log in as Administrator too. * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *
Re: [CGUYS] McAfee antivirus program goes berserk, freezes PCs
On Apr 21, 2010, at 7:00 PM, Stewart Marshall wrote: Any way to do a restore to a previously know good point? That service is broken too. McAfee picked a very critical file to delete. * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *
Re: [CGUYS] McAfee antivirus program goes berserk, freezes PCs
Might have to just bite the bullet and reinstall. There is this fix posted by mcafee. http://vil.nai.com/vil/5958_false.htm On Wed, Apr 21, 2010 at 3:45 PM, tjpa wrote: > > http://www.google.com/hostednews/ap/article/ALeqM5hADm2LTOJUNBSPziYG0KGH7jTUVwD9F7M9HG1 > > I spent several hours troubleshooting this one before the news got out. > > Looks like it blew away a good chunk of the Registry. The computer had no > Task Bar or Start button. Desktop icons could not be moved. The network > connection and WiFi were gone. Many Control Panels displayed just an empty > window. The McAfee application would not launch. System Restore says "System > Restore is unable to protect your computer" and then exits. > > Worse of all, it blew away the Administrator account. I had the client > running in a limited-rights account, which she was able to log into, but > almost everything I might want to use to fix things can't be run from the > limited-rights account. When I try to log into the Administrator account the > screen turns blue briefly and then returns to the login screen. > > Arrgh! > > Any suggestions about how to get this sick puppy back together? > > > > > * > ** List info, subscription management, list rules, archives, privacy ** > ** policy, calmness, a member map, and more at http://www.cguys.org/ ** > * > * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *
Re: [CGUYS] McAfee antivirus program goes berserk, freezes PCs
Any way to do a restore to a previously know good point? Boot up and press F8 and see what options show up. Also you can boot into safe mode and try and load up a previously known good point. Stewart At 05:45 PM 4/21/2010, you wrote: http://www.google.com/hostednews/ap/article/ALeqM5hADm2LTOJUNBSPziYG0KGH7jTUVwD9F7M9HG1 I spent several hours troubleshooting this one before the news got out. Looks like it blew away a good chunk of the Registry. The computer had no Task Bar or Start button. Desktop icons could not be moved. The network connection and WiFi were gone. Many Control Panels displayed just an empty window. The McAfee application would not launch. System Restore says "System Restore is unable to protect your computer" and then exits. Worse of all, it blew away the Administrator account. I had the client running in a limited-rights account, which she was able to log into, but almost everything I might want to use to fix things can't be run from the limited-rights account. When I try to log into the Administrator account the screen turns blue briefly and then returns to the login screen. Arrgh! Any suggestions about how to get this sick puppy back together? * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** * * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *
[CGUYS] McAfee antivirus program goes berserk, freezes PCs
http://www.google.com/hostednews/ap/article/ALeqM5hADm2LTOJUNBSPziYG0KGH7jTUVwD9F7M9HG1 I spent several hours troubleshooting this one before the news got out. Looks like it blew away a good chunk of the Registry. The computer had no Task Bar or Start button. Desktop icons could not be moved. The network connection and WiFi were gone. Many Control Panels displayed just an empty window. The McAfee application would not launch. System Restore says "System Restore is unable to protect your computer" and then exits. Worse of all, it blew away the Administrator account. I had the client running in a limited-rights account, which she was able to log into, but almost everything I might want to use to fix things can't be run from the limited-rights account. When I try to log into the Administrator account the screen turns blue briefly and then returns to the login screen. Arrgh! Any suggestions about how to get this sick puppy back together? * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *
