[CGUYS] Apple Corp.
What follows is a snippet from the latest Tidbits, a venerable Macintosh/Apple newsletter: The top news for this week is Apple's failure - despite plenty of notification - to fix a critical flaw in DNS that's already in the wild. Rich Mogull and Glenn Fleishman explain the problem and the possible workarounds for those running DNS servers; the full fix will require an update from Apple. Apple also comes in for criticism from Glenn on their handling of the MobileMe transition and on their response - a tepidly worded status page. Adam piles on with an examination of a bug that causes iTunes 7.7 to corrupt accented track and artist names, and some workarounds to prevent an updated iPod touch from beeping constantly. On a more positive note, we cover Apple's stellar financial results. +++ To which I say, is there a connection between Apple's current stellar financial results and their recent spate of lousy customer service and relations? Steve * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *
Re: [CGUYS] Apple Corp.
The top news for this week is Apple's failure - despite plenty of notification - to fix a critical flaw in DNS that's already in the wild. Rich Mogull and Glenn Fleishman explain the problem and the possible workarounds for those running DNS servers; the full fix will require an update from Apple. Apple also comes in for criticism from Glenn on their handling of the MobileMe transition and on their response - a tepidly worded status page. Adam piles on with an examination of a bug that causes iTunes 7.7 to corrupt accented track and artist names, and some workarounds to prevent an updated iPod touch from beeping constantly. On a more positive note, we cover Apple's stellar financial results. Some parts of Apple are run very well. Other parts have been terrible for a long time. What Apple seems to have forgotten is that at one time or another, every part of Apple is going to be needed to provide a critical service. They failed to kick out these slackers and now their failure is apparent to all. Apple's OS X team has been terrible for years. Their server management team has been terrible from the beginning. Amazingly bad. * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *
