Ok I followed
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQItemID=330
to solve this issue.
Thank you very much
On 15/03/10 18:36, Patrick Matthäi wrote:
merge #573951 #511080
thanks
Hi,
I think you have got currently two options:
1) convert your database to utf8
2) set in your
Package: otrs2
Version: 2.2.7-2lenny3
Severity: normal
DBD::mysql::st execute failed: Illegal mix of collations
(latin1_swedish_ci,IMPLICIT) and (utf8_general_ci,COERCIBLE) for operation '='
at /usr/share/otrs/Kernel/System/DB.pm line 490.
Wide character in syswrite at
merge #573951 #511080
thanks
Hi,
I think you have got currently two options:
1) convert your database to utf8
2) set in your config.pm, that otrs should not use utf8 as charset.
The problem is known, fixing it for new installations is easy, but it
may break existing ones :/
Am 15.03.2010
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