Bug#889135: [request-tracker-maintainers] Bug#889135: Bug#889135: rt4-fcgi: Missing dep

2018-05-12 Thread Satoru KURASHIKI 
hi,

On Fri, May 11, 2018 at 10:31 AM, Satoru KURASHIKI  wrote:
> hi,
>
> On Fri, Feb 2, 2018 at 10:37 PM, Dominic Hargreaves  wrote:
>> On Fri, Feb 02, 2018 at 10:12:53AM +0100, A. LE GALL wrote:
>>> root@vm-rt:~# /usr/share/request-tracker4/libexec/rt-server.fcgi --socket 
>>> /var/run/rt4-fcgi.sock
>>> [3501] [Fri Feb  2 08:57:31 2018] [critical]: Something went wrong while 
>>> trying to run RT's standalone web server:
>>> Can't locate FCGI/ProcManager.pm in @INC (you may need to install 
>>> the FCGI::ProcManager module) (@INC contains: 
>>> /usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib 
>>> /etc/perl /usr/lib/x86_64-linux-gnu/perl5/5.24 /usr/share/perl5 
>>> /usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24 
>>> /usr/local/lib/site_perl /usr/lib/x86_64-linux-gnu/perl-base) at 
>>> /usr/share/perl5/Plack/Util.pm line 26. 
>>> (/usr/share/request-tracker4/lib/RT.pm:394)
>>> Something went wrong while trying to run RT's standalone web server:
>>> Can't locate FCGI/ProcManager.pm in @INC (you may need to install 
>>> the FCGI::ProcManager module) (@INC contains: 
>>> /usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib 
>>> /etc/perl /usr/lib/x86_64-linux-gnu/perl5/5.24 /usr/share/perl5 
>>> /usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24 
>>> /usr/local/lib/site_perl /usr/lib/x86_64-linux-gnu/perl-base) at 
>>> /usr/share/perl5/Plack/Util.pm line 26.
>>>
>>> To fix this error, installation of the following package is required:  
>>> libfcgi-procmanager-perl
>>> So, I think is a good things to add the package in dep or at least rec.
>>
>> This isn't the case on my testing (or live environment), so something
>> must be different about your environment. RT doesn't invoke
>> FCGI::ProcManager directly, and Plack only does so if called in a
>> certain way[1], so I'm not sure what could cause this.
>
> I've met same issue.
>
> # RT::PlackRunner (don't set manager parameter) -> Plack::Runner (super'ed) 
> -> \
> # Plack::Util::load_class -> Plack::Loader -> Plack/Handler/FCGI.pm
>
> Plack::Handler::FCGI run as:
>
> --
> sub new {
> my $class = shift;
> my $self  = bless {@_}, $class;
>
> 
> $self->{manager} = 'FCGI::ProcManager' unless exists $self->{manager};
>
> $self;
> }
> --
>
> So, without setting "manager => undef" explicitly, it seems to call
> FCGI::ProcManager.
> (though I'm not sure why it's not your case...)

With further investigation, it is not my case also. sorry for noise.

My case is described at this page (last section):
https://rt-wiki.bestpractical.com/wiki/FreeBSDInstallGuide

>
>>
>> Do you have any custom configuration or perl modules installed which
>> might cause this to behave differently to normal? Please provide the
>> output of:
>>
>> reportbug --template request-tracker4
>> as well as any relevant parts of your RT configuration file(s),
>> which will help us figure out if there is something odd about your
>> environment.
>>
>> Maybe someone else who is a bit more familiar with the FCGI part of
>> RT can comment. Either way, I'd like to understand why that module is
>> being invoked before adding it as a dependency.
>>
>> Dominic.
>>
>> [1] 
>>
>> ___
>> pkg-request-tracker-maintainers mailing list
>> pkg-request-tracker-maintain...@lists.alioth.debian.org
>> http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/pkg-request-tracker-maintainers
>
> regards,
> --
> KURASHIKI Satoru

regards,
-- 
KURASHIKI Satoru

Bug#889135: [request-tracker-maintainers] Bug#889135: Bug#889135: rt4-fcgi: Missing dep

2018-05-11 Thread Satoru KURASHIKI 
hi,

On Fri, Feb 2, 2018 at 10:37 PM, Dominic Hargreaves  wrote:
> On Fri, Feb 02, 2018 at 10:12:53AM +0100, A. LE GALL wrote:
>> root@vm-rt:~# /usr/share/request-tracker4/libexec/rt-server.fcgi --socket 
>> /var/run/rt4-fcgi.sock
>> [3501] [Fri Feb  2 08:57:31 2018] [critical]: Something went wrong while 
>> trying to run RT's standalone web server:
>> Can't locate FCGI/ProcManager.pm in @INC (you may need to install 
>> the FCGI::ProcManager module) (@INC contains: 
>> /usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib 
>> /etc/perl /usr/lib/x86_64-linux-gnu/perl5/5.24 /usr/share/perl5 
>> /usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24 
>> /usr/local/lib/site_perl /usr/lib/x86_64-linux-gnu/perl-base) at 
>> /usr/share/perl5/Plack/Util.pm line 26. 
>> (/usr/share/request-tracker4/lib/RT.pm:394)
>> Something went wrong while trying to run RT's standalone web server:
>> Can't locate FCGI/ProcManager.pm in @INC (you may need to install 
>> the FCGI::ProcManager module) (@INC contains: 
>> /usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib 
>> /etc/perl /usr/lib/x86_64-linux-gnu/perl5/5.24 /usr/share/perl5 
>> /usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24 
>> /usr/local/lib/site_perl /usr/lib/x86_64-linux-gnu/perl-base) at 
>> /usr/share/perl5/Plack/Util.pm line 26.
>>
>> To fix this error, installation of the following package is required:  
>> libfcgi-procmanager-perl
>> So, I think is a good things to add the package in dep or at least rec.
>
> This isn't the case on my testing (or live environment), so something
> must be different about your environment. RT doesn't invoke
> FCGI::ProcManager directly, and Plack only does so if called in a
> certain way[1], so I'm not sure what could cause this.

I've met same issue.

# RT::PlackRunner (don't set manager parameter) -> Plack::Runner (super'ed) -> \
# Plack::Util::load_class -> Plack::Loader -> Plack/Handler/FCGI.pm

Plack::Handler::FCGI run as:

--
sub new {
my $class = shift;
my $self  = bless {@_}, $class;


$self->{manager} = 'FCGI::ProcManager' unless exists $self->{manager};

$self;
}
--

So, without setting "manager => undef" explicitly, it seems to call
FCGI::ProcManager.
(though I'm not sure why it's not your case...)

>
> Do you have any custom configuration or perl modules installed which
> might cause this to behave differently to normal? Please provide the
> output of:
>
> reportbug --template request-tracker4
> as well as any relevant parts of your RT configuration file(s),
> which will help us figure out if there is something odd about your
> environment.
>
> Maybe someone else who is a bit more familiar with the FCGI part of
> RT can comment. Either way, I'd like to understand why that module is
> being invoked before adding it as a dependency.
>
> Dominic.
>
> [1] 
>
> ___
> pkg-request-tracker-maintainers mailing list
> pkg-request-tracker-maintain...@lists.alioth.debian.org
> http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/pkg-request-tracker-maintainers

regards,
-- 
KURASHIKI Satoru

Bug#889135: [request-tracker-maintainers] Bug#889135: rt4-fcgi: Missing dep

2018-02-02 Thread Dominic Hargreaves 
On Fri, Feb 02, 2018 at 10:12:53AM +0100, A. LE GALL wrote:
> root@vm-rt:~# /usr/share/request-tracker4/libexec/rt-server.fcgi --socket 
> /var/run/rt4-fcgi.sock
> [3501] [Fri Feb  2 08:57:31 2018] [critical]: Something went wrong while 
> trying to run RT's standalone web server:
> Can't locate FCGI/ProcManager.pm in @INC (you may need to install the 
> FCGI::ProcManager module) (@INC contains: 
> /usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib 
> /etc/perl /usr/lib/x86_64-linux-gnu/perl5/5.24 /usr/share/perl5 
> /usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24 
> /usr/local/lib/site_perl /usr/lib/x86_64-linux-gnu/perl-base) at 
> /usr/share/perl5/Plack/Util.pm line 26. 
> (/usr/share/request-tracker4/lib/RT.pm:394)
> Something went wrong while trying to run RT's standalone web server:
> Can't locate FCGI/ProcManager.pm in @INC (you may need to install the 
> FCGI::ProcManager module) (@INC contains: 
> /usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib 
> /etc/perl /usr/lib/x86_64-linux-gnu/perl5/5.24 /usr/share/perl5 
> /usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24 
> /usr/local/lib/site_perl /usr/lib/x86_64-linux-gnu/perl-base) at 
> /usr/share/perl5/Plack/Util.pm line 26.
> 
> To fix this error, installation of the following package is required:  
> libfcgi-procmanager-perl
> So, I think is a good things to add the package in dep or at least rec.

This isn't the case on my testing (or live environment), so something
must be different about your environment. RT doesn't invoke
FCGI::ProcManager directly, and Plack only does so if called in a
certain way[1], so I'm not sure what could cause this.

Do you have any custom configuration or perl modules installed which
might cause this to behave differently to normal? Please provide the
output of:

reportbug --template request-tracker4
as well as any relevant parts of your RT configuration file(s),
which will help us figure out if there is something odd about your
environment.

Maybe someone else who is a bit more familiar with the FCGI part of
RT can comment. Either way, I'd like to understand why that module is
being invoked before adding it as a dependency.

Dominic.

[1]

Bug#889135: rt4-fcgi: Missing dep

2018-02-02 Thread A. LE GALL 
Package: rt4-fcgi
Version: 4.4.1-3+deb9u3
Severity: important

Dear Maintainer,

The daemon is enabled in /etc/default/rt4-fcgi.
Without any fix, when I launch the daemon, this one restarts constantly:

root@vm-rt:~# tail -n 20 /var/log/daemon.log
Feb  2 10:07:23 vm-rt systemd[1]: rt4-fcgi.service: Unit entered failed state.
Feb  2 10:07:23 vm-rt systemd[1]: rt4-fcgi.service: Failed with result 
'exit-code'.
Feb  2 10:07:28 vm-rt systemd[1]: rt4-fcgi.service: Service hold-off time over, 
scheduling restart.
Feb  2 10:07:28 vm-rt systemd[1]: Stopped request-tracker4 FastCGI daemon.
Feb  2 10:07:28 vm-rt systemd[1]: Starting request-tracker4 FastCGI daemon...
Feb  2 10:07:29 vm-rt rt4-fcgi[4227]: spawn-fcgi: child spawned successfully: 
PID: 4228
Feb  2 10:07:29 vm-rt rt4-fcgi[4227]: spawn-fcgi: child spawned successfully: 
PID: 4229
Feb  2 10:07:29 vm-rt systemd[1]: Started request-tracker4 FastCGI daemon.
Feb  2 10:07:30 vm-rt systemd[1]: rt4-fcgi.service: Main process exited, 
code=exited, status=1/FAILURE
Feb  2 10:07:30 vm-rt systemd[1]: rt4-fcgi.service: Unit entered failed state.
Feb  2 10:07:30 vm-rt systemd[1]: rt4-fcgi.service: Failed with result 
'exit-code'.
Feb  2 10:07:35 vm-rt systemd[1]: rt4-fcgi.service: Service hold-off time over, 
scheduling restart.
Feb  2 10:07:35 vm-rt systemd[1]: Stopped request-tracker4 FastCGI daemon.
Feb  2 10:07:35 vm-rt systemd[1]: Starting request-tracker4 FastCGI daemon...
Feb  2 10:07:36 vm-rt rt4-fcgi[4235]: spawn-fcgi: child spawned successfully: 
PID: 4236
Feb  2 10:07:36 vm-rt rt4-fcgi[4235]: spawn-fcgi: child spawned successfully: 
PID: 4237
Feb  2 10:07:36 vm-rt systemd[1]: Started request-tracker4 FastCGI daemon.
Feb  2 10:07:37 vm-rt systemd[1]: rt4-fcgi.service: Main process exited, 
code=exited, status=1/FAILURE
Feb  2 10:07:37 vm-rt systemd[1]: rt4-fcgi.service: Unit entered failed state.
Feb  2 10:07:37 vm-rt systemd[1]: rt4-fcgi.service: Failed with result 
'exit-code'.

To find where it came from, I launch rt-server directly :

root@vm-rt:~# /usr/share/request-tracker4/libexec/rt-server.fcgi --socket 
/var/run/rt4-fcgi.sock
[3501] [Fri Feb  2 08:57:31 2018] [critical]: Something went wrong while trying 
to run RT's standalone web server:
Can't locate FCGI/ProcManager.pm in @INC (you may need to install the 
FCGI::ProcManager module) (@INC contains: /usr/local/share/request-tracker4/lib 
/usr/share/request-tracker4/lib /etc/perl /usr/lib/x86_64-linux-gnu/perl5/5.24 
/usr/share/perl5 /usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24 
/usr/local/lib/site_perl /usr/lib/x86_64-linux-gnu/perl-base) at 
/usr/share/perl5/Plack/Util.pm line 26. 
(/usr/share/request-tracker4/lib/RT.pm:394)
Something went wrong while trying to run RT's standalone web server:
Can't locate FCGI/ProcManager.pm in @INC (you may need to install the 
FCGI::ProcManager module) (@INC contains: /usr/local/share/request-tracker4/lib 
/usr/share/request-tracker4/lib /etc/perl /usr/lib/x86_64-linux-gnu/perl5/5.24 
/usr/share/perl5 /usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24 
/usr/local/lib/site_perl /usr/lib/x86_64-linux-gnu/perl-base) at 
/usr/share/perl5/Plack/Util.pm line 26.

To fix this error, installation of the following package is required:  
libfcgi-procmanager-perl
So, I think is a good things to add the package in dep or at least rec.

Thanks a lot for your work.

Best regards,
A. LE GALL.

-- System Information:
Debian Release: 9.3
  APT prefers stable
  APT policy: (500, 'stable')
Architecture: amd64 (x86_64)

Kernel: Linux 4.9.0-5-amd64 (SMP w/2 CPU cores)
Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8), 
LANGUAGE=fr_FR.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages rt4-fcgi depends on:
ii  libfcgi-perl  0.78-2
ii  lsb-base  9.20161125
ii  procps2:3.3.12-3
ii  spawn-fcgi1.6.4-1+b1

Versions of packages rt4-fcgi recommends:
ii  nginx-full  1.10.3-1+deb9u1

rt4-fcgi suggests no packages.

-- Configuration Files:
/etc/default/rt4-fcgi changed:
enabled=1
workers=2


-- no debconf information