Re: Debian does not have customers, but users

2016-09-18 Thread Santiago Vila
On Sun, Sep 18, 2016 at 04:49:54PM +, Jeremy Stanley wrote:
> On 2016-09-18 09:02:25 -0400 (-0400), The Wanderer wrote:
> [...]
> > There are many, many people who are users of Debian who do not
> > contribute to the development of Debian, except possibly by way of
> > filing bug reports.
> > 
> > As such, "people making Debian" is at most a subset of "users of
> > Debian", not another term for the same set.
> [...]
> 
> But (at least in many cases) users with specific needs not being met
> by the current developer base are also welcome to participate in
> addressing those needs rather than just waiting for someone else to
> do it for them. Debian helps those who help themselves.

Exactly.

To paraphrase JFK: My fellow Debian community, ask not what Debian can
do for you, ask what you can do for Debian.

Thanks.



Re: Debian does not have customers, but users

2016-09-18 Thread Jeremy Stanley
On 2016-09-18 09:02:25 -0400 (-0400), The Wanderer wrote:
[...]
> There are many, many people who are users of Debian who do not
> contribute to the development of Debian, except possibly by way of
> filing bug reports.
> 
> As such, "people making Debian" is at most a subset of "users of
> Debian", not another term for the same set.
[...]

But (at least in many cases) users with specific needs not being met
by the current developer base are also welcome to participate in
addressing those needs rather than just waiting for someone else to
do it for them. Debian helps those who help themselves.
-- 
Jeremy Stanley



Re: Debian does not have customers, but users

2016-09-18 Thread Jonas Smedegaard
Quoting The Wanderer (2016-09-18 15:02:25)
> On 2016-09-18 at 08:40, Santiago Vila wrote:
> 
> > On Sun, Sep 18, 2016 at 02:00:26PM +0200, Abou Al Montacir wrote:
> > 
> >> you will end being a community of geeks developing SW for 
> >> themselves only.
> > 
> > Debian is a volunteer project made by its users.
> > 
> > So we are already a community developing SW for ourselves, the 
> > users, and there is nothing wrong with that.
> > 
> > Once you realize that "people making Debian" and "its users" are 
> > really the same thing, you will see why this discussion does not 
> > make much sense.
> 
> One nitpick:
> 
> There are many, many people who are users of Debian who do not 
> contribute to the development of Debian, except possibly by way of 
> filing bug reports.

That exception is the whole point.

 - Jonas

-- 
 * Jonas Smedegaard - idealist & Internet-arkitekt
 * Tlf.: +45 40843136  Website: http://dr.jones.dk/

 [x] quote me freely  [ ] ask before reusing  [ ] keep private


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Re: Debian does not have customers, but users

2016-09-18 Thread The Wanderer
On 2016-09-18 at 08:40, Santiago Vila wrote:

> On Sun, Sep 18, 2016 at 02:00:26PM +0200, Abou Al Montacir wrote:
> 
>> you will end being a community of geeks developing SW for
>> themselves only.
> 
> Debian is a volunteer project made by its users.
> 
> So we are already a community developing SW for ourselves, the
> users, and there is nothing wrong with that.
> 
> Once you realize that "people making Debian" and "its users" are
> really the same thing, you will see why this discussion does not make
> much sense.

One nitpick:

There are many, many people who are users of Debian who do not
contribute to the development of Debian, except possibly by way of
filing bug reports.

As such, "people making Debian" is at most a subset of "users of
Debian", not another term for the same set.

Yes, the developers of Debian are developing software for themselves -
but I'm pretty sure the point of what you quoted is in the word "only",
which you omitted from your rephrasing, and I'm not at all sure even all
Debian contributors would agree that they are contributing to Debian
_only_ for themselves and other Debian contributors.

-- 
   The Wanderer

The reasonable man adapts himself to the world; the unreasonable one
persists in trying to adapt the world to himself. Therefore all
progress depends on the unreasonable man. -- George Bernard Shaw



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Re: Debian does not have customers, but users

2016-09-18 Thread Santiago Vila
On Sun, Sep 18, 2016 at 02:00:26PM +0200, Abou Al Montacir wrote:

> you will end being a community of geeks developing SW for themselves only.

Debian is a volunteer project made by its users.

So we are already a community developing SW for ourselves, the users,
and there is nothing wrong with that.

Once you realize that "people making Debian" and "its users" are really
the same thing, you will see why this discussion does not make much sense.

Thanks.



Re: Debian does not have customers, but users

2016-09-18 Thread Abou Al Montacir
On Sat, 2016-09-17 at 13:11 +0200, W. Martin Borgert wrote:
> On 2016-09-16 21:26, Nicholas D Steeves wrote:
> > What about the term client? ;-)
> 
> What about the term "users"?
> 
> (We use the word already in our social contract
> and IMHO it serves us well.)
I see that most people are interested in the discussion for the sake of
discussion. I still received only 1 mail relevant: use strace to debug your
problem!

you can call it users, I call it customers or public or what ever! If you don't 
care about users then you will loose them and you be very happy to be anonymous 
project between billions on the web.

When I started using Debian it was because it was a project caring about 
quality. "We release when we are ready!" was the slogan. Meaning no time frame 
but quality!
Today Users say I can't use your SW anymore because it is freezing and you say 
we don't sell anything, we don't care.

I'll stop talking on this thread. I'll only add comment to the bug report 
whenever I have more related information to report. You can close it or ignore 
it. But be sure if you continue doing that and disappointing users, you will 
end being a community of geeks developing SW for themselves only. It is no more 
Debian and the biggest OS project, it will be an unknown project with big 
history showing how we can touch the summit and then fall down!

Sorry for that, you can answer or not, I'm not going to read this anymore.
-- 
Cheers,
Abou Al Montacir


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Re: Debian does not have customers, but users

2016-09-17 Thread W. Martin Borgert
On 2016-09-16 21:26, Nicholas D Steeves wrote:
> What about the term client? ;-)

What about the term "users"?

(We use the word already in our social contract
and IMHO it serves us well.)