Hi there,
                
My new book Configuration Management: Standard Requirements is out, get it here:

https://www.dropbox.com/s/86hqr1454ovgdqw/CM_Configuration_Management.pdf?dl=0

My goal is to get in front of anyone who will benefit from it. - perhaps you 
will be able to help more people with a link or an article.


I was searching for Configuration Management information and I came across 
kali.training, and had to reach out to you.

My name is Gerard Blokdijk, I've been in many enterprise data center management 
and CxO roles over the past 25 years, and spoken to thousands of people at 
public events and at companies in 23 countries.

And I'm an author.

I have just published my new book called 'Configuration Management: Standard 
Requirements'. Because I feel this is of interest to you, and to establish 
mutual ground, I want to give you the book. 

Something straightforward as 'Configuration Management: Standard Requirements' 
is the Configuration Management guide I wish I had when I needed it; a tool to 
help develop a detailed vision of all areas impacted by a Configuration 
Management implementation, and a useful tool for scoring readiness and 
implementation quality.

It highlights what's important now and in the future for the reader and 
delivers a Configuration Management roadmap to instantly understand and move 
forward in the right direction, based on verifiable data. 

7 Sample Requirements:

1. Is an asset management process(es) in place to inventory and manage this new 
asset (investment) from a property management perspective, to provide 
Configuration Management support, and to monitor system performance?

2. If a customer complains that service levels are below those agreed in the 
sla, apparently due to a number of related hardware incidents, who is 
responsible for ensuring the cause is investigated?

3. Are physical configuration assessments conducted to determine the degree of 
agreement between the current physical configuration and the configuration 
depicted in the facility documentation?

4. What percentage of user PCs and servers are included in a centralized 
software inventory/CMDB (configuration management database); which is populated 
by a software tracking tool?

5. Have the cis and the exact version or revision that constitutes a particular 
baseline (documents, source code, problem reports and change documents) been 
identified?

6. How do you do keep current with a continuously changing codeline, and also 
make progress without being distracted by your environment changing out from 
under you?

7. Has the organization established a security configuration management program 
that is consistent with FISMA requirements, OMB policy, and applicable NIST 
guidelines?



The book will be available at Amazon, Barnes and Noble and all major retailers 
later this month, the full info can be found at 
https://store.theartofservice.com/cm-configuration-management-standard-requirements/
 right now.




You can read and download the PDF version of the book instantly here: 
https://www.dropbox.com/s/86hqr1454ovgdqw/CM_Configuration_Management.pdf?dl=0


Where you can see this possible, I would appreciate it if you would consider 
linking to 
https://store.theartofservice.com/cm-configuration-management-standard-requirements/
 - This will help more people with finding the book. 

To make it easy you can use the critical criteria above as input and the 
following text (or use any text you like): The Art of Service's Configuration 
Management Standard Requirements Excel Dashboard and accompanying eBook is for 
managers, advisors, consultants, specialists, professionals and anyone 
interested in Configuration Management assessment. 
https://store.theartofservice.com/cm-configuration-management-standard-requirements/

Thanks in advance and if I can assist you with anything else, or return the 
favor, please let me know.

Gerard Blokdijk
Connect with me here: https://www.linkedin.com/in/gerardblokdijk
CEO
The Art of Service
https://theartofservice.com
gerard.blokd...@theartofservice.com
https://www.linkedin.com/in/gerardblokdijk/ 

The U.S. Department of Commerce, National Institute of Standards and Technology 
(NIST) has included our Cyber Security Self Assessment on their Framework 
Industry Resources list since our Self Assessment is deemed qualified, accurate 
and comprehensive as a Guidance that Incorporates the Framework:  
https://www.nist.gov/cyberframework/industry-resources


Other recent posts:

https://ctmfile.com/story/fraud-analytics-complete-self-assessment-guide-shows-how-to-tackle-fraud
http://www.inboundlogistics.com/cms/article/summer-reading-guide-2017/
https://inc42.com/buzz/54-cryptocurrency-success-criteria/
http://www.myfrugalbusiness.com/2017/10/disciplined-entrepreneurship-success-criteria.html
http://flarrio.com/artificial-intelligence-checklist/
http://blog.esker.com.au/customer-service-appreciation-week-how-are-you-doing/
https://cloudsmallbusinessservice.com/guest-posts/data-loss-prevention-quick-readiness-checklist-60933.html
https://pmlinksandbooks.com/linkpages/1.60References.htm


A Review of The Art of Service HR Analytics Complete Self-Assessment: Will This 
Excel Based, Offline Tool Help HR Analytics Implementation?

The Verdict: The HR Analytics Complete Self-Assessment package ticks a lot of 
checkboxes, especially for businesses testing the BI waters for Human Resource 
decision making and performance enhancement and for companies that can’t have a 
full-time data professional on payroll to guide the initial implementation of 
their HR analytics drive.

https://blog.cake.hr/honest-review-art-service-hr-analytics-complete-self-assessment-will-excel-based-offline-tool-help-hr-analytics-implementation/


A Review of The Art of Service Fraud Analytics Complete Self-Assessment: ‘Fraud 
Analytics: - complete self-assessment guide’ shows how to tackle fraud

This is a structured, in-depth review of how to review your current fraud 
position and how to work out how develop the controls and processes that will 
begin to solve the problem. Knowing what questions to ask is the starting point 
in fraud analytics. The level of questions and analysis required will surprise, 
but this level of details is essential as fraud is one of the biggest problems 
for corporates today. 

https://ctmfile.com/story/fraud-analytics-complete-self-assessment-guide-shows-how-to-tackle-fraud


Recent Testimonials:

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Software quality is a topic that is very important for me right now, and it 
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Every high achiever has probably been criticized as a 'control freak' at some 
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Assessments. - Brendan M. Principle Consultant

Standard Requirements is a straightforward guide. It is a tool to help develop 
a detailed vision of all areas impacted by an implementation, and a useful tool 
for scoring readiness and implementation quality. - Marietta W. Senior 
Consultant

I would love to have a conversation with you, at the moment I am preparing for 
our annual IT Conference, which I might add, we could have used you as a 
presenter! - June M. Vice President Information Technology, Human Resources and 
Administrative Services

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