Re: State: stopped "Filter failed" on a Xerox Phaser 6125N. how do you troubleshoot a printer in Linux?
On Mon 06 Apr 2020 at 23:26:03 +0200, Klaus Singvogel wrote: > Albretch Mueller wrote: > > Perhaps you will be able to see something I don't. If not let me know > > how could do whatever you need with the debug levels or log file in a > > better way > > > [...] > > > > # grep -v "not idle any more" /var/log/cups/error_log | less > > > > D [06/Apr/2020:00:31:51 +0200] [Job 4] 2 filters for job: > > D [06/Apr/2020:00:31:51 +0200] [Job 4] pstops (application/postscript > > to application/vnd.cups-postscript, cost 66) > > D [06/Apr/2020:00:31:51 +0200] [Job 4] /usr/lib/cups/filter/FXM_PF > > (application/vnd.cups-postscript to printer/Phaser-6125N, cost 0) > > Two filters are executed: > > 1. pstops > > Is CUPS internal and included in Debian package "cups-core-drivers" at my > side (running Debian buster). > > 2. /usr/lib/cups/filter/FXM_PF > > Not known by me. Is the file present? Is it executable? Does it fail, if > you execute it? > > I've the feeling this is the culprint, you want to work on. I don't experience a failure of either filter. Both work flawlessly for me. -- Brian.
Re: State: stopped "Filter failed" on a Xerox Phaser 6125N. how do you troubleshoot a printer in Linux?
On Tue 07 Apr 2020 at 07:02:55 +0200, Albretch Mueller wrote: > # ls -l /usr/lib/cups/filter/FXM_PF > -rwxr-xr-x 1 root root 17065 Feb 11 2012 /usr/lib/cups/filter/FXM_PF > > # file /usr/lib/cups/filter/FXM_PF > /usr/lib/cups/filter/FXM_PF: ELF 32-bit LSB executable, Intel 80386, > version 1 (SYSV), dynamically linked, interpreter /lib/ld-linux.so.2, > for GNU/Linux 2.2.5, not stripped Please name the package you installed and give a link to where you downloaded it from. -- Brian.
Re: State: stopped "Filter failed" on a Xerox Phaser 6125N. how do you troubleshoot a printer in Linux?
Albretch Mueller wrote: > > 2. /usr/lib/cups/filter/FXM_PF > > > Not known by me. Is the file present? Is it executable? Does it fail, if > > you execute it? > > # ls -l /usr/lib/cups/filter/FXM_PF > -rwxr-xr-x 1 root root 17065 Feb 11 2012 /usr/lib/cups/filter/FXM_PF > > # file /usr/lib/cups/filter/FXM_PF > /usr/lib/cups/filter/FXM_PF: ELF 32-bit LSB executable, Intel 80386, > version 1 (SYSV), dynamically linked, interpreter /lib/ld-linux.so.2, > for GNU/Linux 2.2.5, not stripped It's 32bit and outdated. Debian Buster usually installs 64bit Packages. Though 32bit can be installed, but aren't by default. To find out, if the filter works: can you execute it? Regards, Klaus. -- Klaus Singvogel GnuPG-Key-ID: 1024R/5068792D 1994-06-27
Re: State: stopped "Filter failed" on a Xerox Phaser 6125N. how do you troubleshoot a printer in Linux?
On 4/6/20, Klaus Singvogel wrote: > Two filters are executed: > 1. pstops > Is CUPS internal and included in Debian package "cups-core-drivers" at my > side (running Debian buster). # date; time apt-get install cups-core-drivers Di 7. Apr 06:58:26 CEST 2020 Paketlisten werden gelesen... Fertig Abhängigkeitsbaum wird aufgebaut. Statusinformationen werden eingelesen Fertig cups-core-drivers ist schon die neueste Version (2.2.1-8+deb9u5). cups-core-drivers wurde als manuell installiert festgelegt. 0 aktualisiert, 0 neu installiert, 0 zu entfernen und 13 nicht aktualisiert. real0m2,514s user0m2,380s sys 0m0,104s # > 2. /usr/lib/cups/filter/FXM_PF > Not known by me. Is the file present? Is it executable? Does it fail, if > you execute it? # ls -l /usr/lib/cups/filter/FXM_PF -rwxr-xr-x 1 root root 17065 Feb 11 2012 /usr/lib/cups/filter/FXM_PF # file /usr/lib/cups/filter/FXM_PF /usr/lib/cups/filter/FXM_PF: ELF 32-bit LSB executable, Intel 80386, version 1 (SYSV), dynamically linked, interpreter /lib/ld-linux.so.2, for GNU/Linux 2.2.5, not stripped # > I've the feeling this is the culprint, you want to work on. I checked both and it doesn't seem to be the case, but I really can't tell. thank you, lbrtchx
Re: State: stopped "Filter failed" on a Xerox Phaser 6125N. how do you troubleshoot a printer in Linux?
Albretch Mueller wrote: > Perhaps you will be able to see something I don't. If not let me know > how could do whatever you need with the debug levels or log file in a > better way > [...] > > # grep -v "not idle any more" /var/log/cups/error_log | less > > D [06/Apr/2020:00:31:51 +0200] [Job 4] 2 filters for job: > D [06/Apr/2020:00:31:51 +0200] [Job 4] pstops (application/postscript > to application/vnd.cups-postscript, cost 66) > D [06/Apr/2020:00:31:51 +0200] [Job 4] /usr/lib/cups/filter/FXM_PF > (application/vnd.cups-postscript to printer/Phaser-6125N, cost 0) Two filters are executed: 1. pstops Is CUPS internal and included in Debian package "cups-core-drivers" at my side (running Debian buster). 2. /usr/lib/cups/filter/FXM_PF Not known by me. Is the file present? Is it executable? Does it fail, if you execute it? I've the feeling this is the culprint, you want to work on. Regards, Klaus. -- Klaus Singvogel GnuPG-Key-ID: 1024R/5068792D 1994-06-27
Re: State: stopped "Filter failed" on a Xerox Phaser 6125N. how do you troubleshoot a printer in Linux?
Perhaps you will be able to see something I don't. If not let me know how could do whatever you need with the debug levels or log file in a better way >Maybe you've to enable Loglevel "info" or "debug" in /etc/cups/cupsd.conf # date; cat /etc/cups/cupsd.conf | grep LogLevel Mo 6. Apr 22:37:44 CEST 2020 LogLevel debug # # cupsctl --debug-logging # cupsctl LogLevel=debug2 # grep -v "not idle any more" /var/log/cups/error_log | less E [06/Apr/2020:00:31:51 +0200] [Job 4] Job stopped due to filter errors; please consult the error_log file for details. D [06/Apr/2020:00:31:51 +0200] [Job 4] The following messages were recorded from 00:31:51 to 00:31:51 D [06/Apr/2020:00:31:51 +0200] [Job 4] Adding start banner page "none". D [06/Apr/2020:00:31:51 +0200] [Job 4] Queued on "Phaser-6125N" by "debuserme". D [06/Apr/2020:00:31:51 +0200] [Job 4] Auto-typing file... D [06/Apr/2020:00:31:51 +0200] [Job 4] Request file type is application/postscript. D [06/Apr/2020:00:31:51 +0200] [Job 4] File of type application/postscript queued by "debuserme". D [06/Apr/2020:00:31:51 +0200] [Job 4] Adding end banner page "none". D [06/Apr/2020:00:31:51 +0200] [Job 4] time-at-processing=1586125911 D [06/Apr/2020:00:31:51 +0200] [Job 4] 2 filters for job: D [06/Apr/2020:00:31:51 +0200] [Job 4] pstops (application/postscript to application/vnd.cups-postscript, cost 66) D [06/Apr/2020:00:31:51 +0200] [Job 4] /usr/lib/cups/filter/FXM_PF (application/vnd.cups-postscript to printer/Phaser-6125N, cost 0) D [06/Apr/2020:00:31:51 +0200] [Job 4] job-sheets=none,none D [06/Apr/2020:00:31:51 +0200] [Job 4] argv[0]="Phaser-6125N" D [06/Apr/2020:00:31:51 +0200] [Job 4] argv[1]="4" D [06/Apr/2020:00:31:51 +0200] [Job 4] argv[2]="debuserme" D [06/Apr/2020:00:31:51 +0200] [Job 4] argv[3]="2020-04-03_draft08.pdf" D [06/Apr/2020:00:31:51 +0200] [Job 4] argv[4]="1" D [06/Apr/2020:00:31:51 +0200] [Job 4] argv[5]="noCollate Duplex=DuplexNoTumble finishings=3 fit-to-page media=A4 number-up=1 outputorder=normal page-bottom=12 page-left=11 page-right=12 page-top=11 portrait sides=one-sided job-uuid=urn:uuid:5a8f06ec-1d43-3cfa-6138-560befd55620 job-originating-host-name=localhost date-time-at-creation= date-time-at-processing= time-at-creation=1586125911 time-at-processing=1586125911 document-name-supplied=okularDB4703.ps PageSize=A4" D [06/Apr/2020:00:31:51 +0200] [Job 4] argv[6]="/var/spool/cups/d4-001" D [06/Apr/2020:00:31:51 +0200] [Job 4] envp[0]="CUPS_CACHEDIR=/var/cache/cups" D [06/Apr/2020:00:31:51 +0200] [Job 4] envp[1]="CUPS_DATADIR=/usr/share/cups" D [06/Apr/2020:00:31:51 +0200] [Job 4] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc-root" D [06/Apr/2020:00:31:51 +0200] [Job 4] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts" D [06/Apr/2020:00:31:51 +0200] [Job 4] envp[4]="CUPS_REQUESTROOT=/var/spool/cups" D [06/Apr/2020:00:31:51 +0200] [Job 4] envp[5]="CUPS_SERVERBIN=/usr/lib/cups" D [06/Apr/2020:00:31:51 +0200] [Job 4] envp[6]="CUPS_SERVERROOT=/etc/cups" D [06/Apr/2020:00:31:51 +0200] [Job 4] envp[7]="CUPS_STATEDIR=/var/run/cups" D [06/Apr/2020:00:31:51 +0200] [Job 4] envp[8]="HOME=/var/spool/cups/tmp" D [06/Apr/2020:00:31:51 +0200] [Job 4] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin" D [06/Apr/2020:00:31:51 +0200] [Job 4] envp[10]="SERVER_ADMIN=root@lbrtchx" D [06/Apr/2020:00:31:51 +0200] [Job 4] envp[11]="SOFTWARE=CUPS/2.2.1" D [06/Apr/2020:00:31:51 +0200] [Job 4] envp[12]="TMPDIR=/var/spool/cups/tmp" D [06/Apr/2020:00:31:51 +0200] [Job 4] envp[13]="USER=root" > Have a closer look at /var/log/cups/error_log the last lines in the error_log are: http://localhost:631/admin/log/error_log ... D [06/Apr/2020:22:51:06 +0200] [Client 96] Server address is "[v1.::1]". D [06/Apr/2020:22:51:06 +0200] [Client 96] Accepted from localhost:45526 (IPv6) d [06/Apr/2020:22:51:06 +0200] cupsdAddSelect(fd=15, read_cb=0x5559df967db0, write_cb=(nil), data=0x5559e175d430) D [06/Apr/2020:22:51:06 +0200] [Client 96] Waiting for request. I [06/Apr/2020:22:51:06 +0200] Expiring subscriptions... d [06/Apr/2020:22:51:06 +0200] cupsdCheckJobs: 2 active jobs, sleeping=0, ac-power=-1, reload=0, curtime=1586206266 d [06/Apr/2020:22:51:06 +0200] cupsdCheckJobs: Job 5 - dest="Xerox_Phaser_6125N", printer=(nil), state=6, cancel_time=0, hold_until=1586129075, kill_time=0, pending_cost=0, pending_timeout=0 d [06/Apr/2020:22:51:06 +0200] cupsdCheckJobs: Job 6 - dest="Xerox_Phaser_6125N", printer=(nil), state=6, cancel_time=0, hold_until=1586206257, kill_time=0, pending_cost=0, pending_timeout=0 d [06/Apr/2020:22:51:06 +0200] select_timeout: JobHistoryUpdate=0 d [06/Apr/2020:22:51:06 +0200] [Client 96] cupsdReadClient: error=0, used=0, state=HTTP_STATE_WAITING, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=0, request=(nil)(), file=-1 D [06/Apr/2020:22:51:06 +0200] [Client 96] GET /admin/log/error_log HTTP/1.1 D [06/Apr/2020:22:51:06 +0200] cupsdSetBusyState: newbusy="Active clients", busy="Not busy" D [06/Apr/2020:22:51:06 +0200] [Client 96] Read:
Re: State: stopped "Filter failed" on a Xerox Phaser 6125N. how do you troubleshoot a printer in Linux?
Albretch Mueller wrote: > $ date; lsmod | grep usb [...] > * messages in /var/log/syslog [...] > * after reconnecting the USB printer cable: [...] > * USB connected printer correctly detected by the USB subsystem and > are ownerships and permissions correctly set?: [...] > * printer's device ID strings [...] > I don't think exactly where the problem may be/how to troubleshoot the > problem? For me it looks like your printer is correctly installed regarding hardware connection, but no guaranty. The more interesting question is: why does the Filter fail? Maybe the filter, which is defined in the printer PPD file, has wrong permissions or is missing? Have a closer look at /var/log/cups/error_log Maybe you've to enable Loglevel "info" or "debug" in /etc/cups/cupsd.conf before, followed by a "systemctl restart cups": LogLevel info Regards, Klaus. -- Klaus Singvogel GnuPG-Key-ID: 1024R/5068792D 1994-06-27
Re: State: stopped "Filter failed" on a Xerox Phaser 6125N. how do you troubleshoot a printer in Linux?
On Mon 06 Apr 2020 at 16:05:11 +0200, Albretch Mueller wrote: > On 4/6/20, Brian wrote: > > A complete error_log is needed. The Printing section of the wiki should > > help you get one. > > following the documentation on in the case of a USB connected printer: > > https://wiki.ubuntu.com/DebuggingPrintingProblems I meant the Debian wiki: https://wiki.debian.org/CUPSDebugging#errorlog Compress the error_log before sending it here. -- Brian.
Re: State: stopped "Filter failed" on a Xerox Phaser 6125N. how do you troubleshoot a printer in Linux?
On 4/6/20, Brian wrote: > A complete error_log is needed. The Printing section of the wiki should > help you get one. following the documentation on in the case of a USB connected printer: https://wiki.ubuntu.com/DebuggingPrintingProblems * usb kernel modules loaded for the line printer (usblp): $ date; lsmod | grep usb Mo 6. Apr 15:41:20 CEST 2020 usbnet 45056 2 rndis_host,cdc_ether mii16384 1 usbnet usblp 20480 0 usbhid 53248 0 hid 122880 2 hid_generic,usbhid usbcore 253952 9 rndis_host,usbnet,usbhid,ehci_hcd,cdc_ether,ohci_pci,usblp,ohci_hcd,ehci_pci usb_common 16384 1 usbcore * messages in /var/log/syslog # date; tail -f /var/log/syslog Mo 6. Apr 15:44:27 CEST 2020 Apr 6 15:40:28 lbrtchx udev-configure-printer: Re-enabled printer ipp://localhost/printers/Xerox_Phaser_6125N Apr 6 15:42:44 lbrtchx kernel: [30620.642787] usb 1-1: USB disconnect, device number 13 Apr 6 15:42:44 lbrtchx kernel: [30620.643243] usblp0: removed Apr 6 15:42:44 lbrtchx udev-configure-printer: remove /devices/pci:00/:00:12.2/usb1/1-1 Apr 6 15:42:44 lbrtchx udev-configure-printer: URI of detected printer: usb://Xerox/Phaser%206125N?serial=LAL056826, normalized: xerox phaser 6125n serial lal056826 Apr 6 15:42:44 lbrtchx udev-configure-printer: URI of print queue: usb://Xerox/Phaser%206125N?serial=LAL056826, normalized: xerox phaser 6125n serial lal056826 Apr 6 15:42:44 lbrtchx udev-configure-printer: Queue ipp://localhost/printers/Xerox_Phaser_6125N has matching device URI Apr 6 15:42:44 lbrtchx udev-configure-printer: Disabled printer ipp://localhost/printers/Xerox_Phaser_6125N as the corresponding device was unplugged or turned off Apr 6 15:42:44 lbrtchx systemd[1]: printer.target: Unit not needed anymore. Stopping. Apr 6 15:42:44 lbrtchx systemd[1]: Stopped target Printer. * after reconnecting the USB printer cable: ... Apr 6 15:42:44 lbrtchx udev-configure-printer: Disabled printer ipp://localhost/printers/Xerox_Phaser_6125N as the corresponding device was unplugged or turned off Apr 6 15:42:44 lbrtchx systemd[1]: printer.target: Unit not needed anymore. Stopping. Apr 6 15:42:44 lbrtchx systemd[1]: Stopped target Printer. Apr 6 15:45:01 lbrtchx CRON[15218]: (root) CMD (command -v debian-sa1 > /dev/null && debian-sa1 1 1) Apr 6 15:45:37 lbrtchx kernel: [30793.845579] usb 1-1: new high-speed USB device number 14 using ehci-pci Apr 6 15:45:37 lbrtchx kernel: [30793.995029] usb 1-1: New USB device found, idVendor=0924, idProduct=3d61 Apr 6 15:45:37 lbrtchx kernel: [30793.995039] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Apr 6 15:45:37 lbrtchx kernel: [30793.995044] usb 1-1: Product: Phaser 6125N Apr 6 15:45:37 lbrtchx kernel: [30793.995049] usb 1-1: Manufacturer: Xerox Apr 6 15:45:37 lbrtchx kernel: [30793.995053] usb 1-1: SerialNumber: LAL056826 Apr 6 15:45:37 lbrtchx kernel: [30793.998315] usblp 1-1:1.0: usblp0: USB Bidirectional printer dev 14 if 0 alt 0 proto 2 vid 0x0924 pid 0x3D61 Apr 6 15:45:37 lbrtchx mtp-probe: checking bus 1, device 14: "/sys/devices/pci:00/:00:12.2/usb1/1-1" Apr 6 15:45:37 lbrtchx mtp-probe: bus: 1, device: 14 was not an MTP device Apr 6 15:45:37 lbrtchx systemd[1]: Reached target Printer. Apr 6 15:45:37 lbrtchx systemd[1]: Started Configure Plugged-In Printer. Apr 6 15:45:37 lbrtchx udev-configure-printer: add usb-001-014 Apr 6 15:45:37 lbrtchx udev-configure-printer: device devpath is /devices/pci:00/:00:12.2/usb1/1-1 Apr 6 15:45:37 lbrtchx udev-configure-printer: MFG:Xerox MDL:Phaser 6125N SERN:- serial:LAL056826 Apr 6 15:45:43 lbrtchx kernel: [30799.238348] usblp0: removed Apr 6 15:45:43 lbrtchx kernel: [30799.245755] usblp 1-1:1.0: usblp0: USB Bidirectional printer dev 14 if 0 alt 0 proto 2 vid 0x0924 pid 0x3D61 Apr 6 15:45:43 lbrtchx udev-configure-printer: URI contains USB serial number Apr 6 15:45:43 lbrtchx udev-configure-printer: URI match: usb://Xerox/Phaser%206125N?serial=LAL056826 Apr 6 15:45:43 lbrtchx udev-configure-printer: URI of detected printer: usb://Xerox/Phaser%206125N?serial=LAL056826, normalized: xerox phaser 6125n serial lal056826 Apr 6 15:45:43 lbrtchx udev-configure-printer: URI of print queue: usb://Xerox/Phaser%206125N?serial=LAL056826, normalized: xerox phaser 6125n serial lal056826 Apr 6 15:45:43 lbrtchx udev-configure-printer: Queue ipp://localhost/printers/Xerox_Phaser_6125N has matching device URI Apr 6 15:45:43 lbrtchx udev-configure-printer: Re-enabled printer ipp://localhost/printers/Xerox_Phaser_6125N * USB connected printer correctly detected by the USB subsystem?: $ date; lsusb Mo 6. Apr 15:48:13 CEST 2020 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 003: ID 413c:2105 Dell Computer Corp. Model L100 Keyboard Bus 001 Device 002: ID 1a40:0101 Terminus
Re: State: stopped "Filter failed" on a Xerox Phaser 6125N. how do you troubleshoot a printer in Linux?
Hi there, On Mon, 6 Apr 2020, Albretch Mueller wrote: WOuld you suggest a good guideline about how to troubleshoot printers? When CUPS works, it just works. When it doesn't, it's a nightmare. Some of the defaults for CUPS (especially for its behaviour after errors) are questionable at the best, and the documentation is all over the place. On the bright side, there's an entire mailing list dedicated to it: https://lists.cups.org/mailman/listinfo/cups I recommend that you subscribe to the list. -- 73, Ged.
Re: State: stopped "Filter failed" on a Xerox Phaser 6125N. how do you troubleshoot a printer in Linux?
On 6/4/20 9:06 am, Albretch Mueller wrote:
Last time I had a 'filter failed' it was because a program in the filter
chain was not installed or was crashing.
The filter is just your output piped to a program to convert it to
another format etc. Like pdf something your printer can print like
postscript.
Or things might have changed but I hope this helps
I got a:
_OFL="hwinfo_$(date +%Y%m%d%H%M%S)_hwinfo_printer.log"
hwinfo --printer --log "${_OFL}" 2>&1
17: USB 00.0: 10900 Printer
[Created at usb.122]
Unique ID: L0iK.+dt1oXx0UKE
Old Unique ID: vxkL.pGWWNSDBYN7
Parent ID: 2UT6.DFkaVl_rzX0
SysFS ID: /devices/pci:00/:00:12.2/usb1/1-3/1-3.2/1-3.2:1.0
SysFS BusID: 1-3.2:1.0
Hardware Class: printer
HW Class List: printer, usb
Model: "Xerox Phaser 6125N"
Hotplug: USB
Vendor: usb 0x0924 "Xerox"
Device: usb 0x3d61 "Phaser 6125N"
Revision: "1.00"
Serial ID: "LAL056826"
Driver: "usblp"
Driver Modules: "usblp"
Main Driver Module: "usblp"
Speed: 480 Mbps
Module Alias: "usb:v0924p3D61d0100dc00dsc00dp00ic07isc01ip02in00"
Driver Info #0:
Driver Status: usblp is active
Driver Activation Cmd: "modprobe usblp"
Driver DB0: 2, usblp
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #13 (Hub)
~
and after mostly following the steps outlined in:
https://rickvanderzwet.nl/trac/personal/wiki/XeroxPhaser6125N
https://wiki.archlinux.org/index.php/CUPS/Printer-specific_problems
I can see the printer fine both while using cups going: localhost:631
and in libreoffice and okular, but the printer doesn't actually print.
The message that I see in cups is: State: stopped "Filter failed"
~
A google search a less than 5 sinvoll hits which weren't really helpful.
WOuld you suggest a good guideline about how to troubleshoot printers?
lbrtchx
--
Start a download. Get a beer. Multitasking.
Re: State: stopped "Filter failed" on a Xerox Phaser 6125N. how do you troubleshoot a printer in Linux?
On Mon 06 Apr 2020 at 01:28:51 +0200, Albretch Mueller wrote: > I see on the error logs after making sure the printer is ready to > receive print jobs (based on its own menu) > > http://localhost:631/admin/log/error_log > ... > D [06/Apr/2020:01:19:35 +0200] [Job 5] printer-state=3(idle) > D [06/Apr/2020:01:19:35 +0200] [Job 5] printer-state-message="Filter failed" > D [06/Apr/2020:01:19:35 +0200] [Job 5] printer-state-reasons=none A complete error_log is needed. The Printing section of the wiki should help you get one. -- Brian.
Re: State: stopped "Filter failed" on a Xerox Phaser 6125N. how do you troubleshoot a printer in Linux?
I see on the error logs after making sure the printer is ready to receive print jobs (based on its own menu) http://localhost:631/admin/log/error_log ... D [06/Apr/2020:01:19:35 +0200] [Job 5] printer-state=3(idle) D [06/Apr/2020:01:19:35 +0200] [Job 5] printer-state-message="Filter failed" D [06/Apr/2020:01:19:35 +0200] [Job 5] printer-state-reasons=none ~ lbrtchx
State: stopped "Filter failed" on a Xerox Phaser 6125N. how do you troubleshoot a printer in Linux?
I got a:
_OFL="hwinfo_$(date +%Y%m%d%H%M%S)_hwinfo_printer.log"
hwinfo --printer --log "${_OFL}" 2>&1
17: USB 00.0: 10900 Printer
[Created at usb.122]
Unique ID: L0iK.+dt1oXx0UKE
Old Unique ID: vxkL.pGWWNSDBYN7
Parent ID: 2UT6.DFkaVl_rzX0
SysFS ID: /devices/pci:00/:00:12.2/usb1/1-3/1-3.2/1-3.2:1.0
SysFS BusID: 1-3.2:1.0
Hardware Class: printer
HW Class List: printer, usb
Model: "Xerox Phaser 6125N"
Hotplug: USB
Vendor: usb 0x0924 "Xerox"
Device: usb 0x3d61 "Phaser 6125N"
Revision: "1.00"
Serial ID: "LAL056826"
Driver: "usblp"
Driver Modules: "usblp"
Main Driver Module: "usblp"
Speed: 480 Mbps
Module Alias: "usb:v0924p3D61d0100dc00dsc00dp00ic07isc01ip02in00"
Driver Info #0:
Driver Status: usblp is active
Driver Activation Cmd: "modprobe usblp"
Driver DB0: 2, usblp
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #13 (Hub)
~
and after mostly following the steps outlined in:
https://rickvanderzwet.nl/trac/personal/wiki/XeroxPhaser6125N
https://wiki.archlinux.org/index.php/CUPS/Printer-specific_problems
I can see the printer fine both while using cups going: localhost:631
and in libreoffice and okular, but the printer doesn't actually print.
The message that I see in cups is: State: stopped "Filter failed"
~
A google search a less than 5 sinvoll hits which weren't really helpful.
WOuld you suggest a good guideline about how to troubleshoot printers?
lbrtchx
