Distraction proverbiale, j'ai oublié la fin de mon message en route :-(
Donc:
Du coup des forks libres et gratuits d'OTRS ont été lancés, Znuny et
Otobo:
https://www.znuny.org/en
https://otobo.de/en/
Le mercredi 27 avril 2022 à 19:30:03 UTC+2, Bernard Schoenacker a écrit :
[...]
> j'ai retrouvé le nom du paquet et il s'agit de OTRS
[...]
Avertissement préalable: je n'y connais absolument rien...
... mais il y sur wikipedia un comparatif de ce genre de solutions avec 4
alternatives libres
- Mail original -
> De: "Bernard Schoenacker"
> À: "Liste Debian"
> Envoyé: Mercredi 27 Avril 2022 19:00:28
> Objet: recherche équivalent à RT enterprise-grade ticketing system
>
> Bonjour,
>
> Je recherche une solution couplée à un ast
Bonjour,
Je recherche une solution couplée à un asterisk et à
une messagerie pour réaliser un bug report ou une
aide par assistance technique de différents niveaux
La société qui avait mis n avant l'ensemble était Allemande
mais comme j'ai un trou de mémoire...
Pourriez-vous éclairer ma
On Sat, 24 Jan 2009, Umarzuki Mochlis wrote:
Recommend me a nice, easy to use free and open source software for support
ticketing system on linux adn please tell me why do you like it :)
We use gnats and gnatsweb at my work. It is easy to administer, which was
a prime consideration in its
On Sat, Jan 24, 2009 at 11:30:45AM +0800, Umarzuki Mochlis wrote:
Recommend me a nice, easy to use free and open source software for support
ticketing system on linux adn please tell me why do you like it :)
Plenty. They are also called bug tracking system. There are a number
of those in Debian
2009/1/24 Allan Wind allan_w...@lifeintegrity.com
On 2009-01-24T11:30:45, Umarzuki Mochlis wrote:
Recommend me a nice, easy to use free and open source software for
support
ticketing system on linux adn please tell me why do you like it :)
We use Request Tracker 3.6 at work. It has
On Sat, Jan 24, 2009 at 4:30 AM, Umarzuki Mochlis umarz...@gmail.com wrote:
Recommend me a nice, easy to use free and open source software for support
ticketing system on linux adn please tell me why do you like it :)
otrs is good for tickets, it has hierarquical queues/tickets. If you
want
On Sat, Jan 24, 2009 at 08:17:26AM -0200, Ivan Marin wrote:
2009/1/24 Allan Wind allan_w...@lifeintegrity.com
On 2009-01-24T11:30:45, Umarzuki Mochlis wrote:
Recommend me a nice, easy to use free and open source software for
support
ticketing system on linux adn please tell me why do
On Sat, 24 Jan 2009 11:30:45 +0800, Umarzuki Mochlis in gmane.linux.debian.user
wrote:
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Recommend me a nice, easy to use free and open source software for support
ticketing system on linux
free and open source software for
support
ticketing system on linux adn please tell me why do you like it :)
Sounds like a homework question -- Call me crazy but ...
haha...I'm not a college boy anymore. If that's what you mean. A friends
asked me about it but I never tried any
Recommend me a nice, easy to use free and open source software for support
ticketing system on linux adn please tell me why do you like it :)
--
Regards,
Umarzuki Mochlis
http://gameornot.net
On 01/23/2009 09:30 PM, Umarzuki Mochlis wrote:
Recommend me a nice, easy to use free and open source software for
support ticketing system on linux adn please tell me why do you like it :)
What kind of tickets? Speeding tickets?
--
Ron Johnson, Jr.
Jefferson LA USA
I am not surprised
On 2009-01-24T11:30:45, Umarzuki Mochlis wrote:
Recommend me a nice, easy to use free and open source software for support
ticketing system on linux adn please tell me why do you like it :)
We use Request Tracker 3.6 at work. It has a functional web interface,
nice search capabilities
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