RE: [Declude.JunkMail] Manuals

2007-02-09 Thread Chris Asaro
Dean, give me a couple of minutes I will get that squared away Chris Asaro Technical Support Engineer Declude Your Email security is our business 866.332.5833 toll free 978.499.2933 office 978.477.8930 e-fax [EMAIL PROTECTED] www.declude.com -Original Message- From

RE: [Declude.JunkMail] Manuals

2007-02-09 Thread Chris Asaro
Sorry about that guys, links are back Chris Asaro Technical Support Engineer Declude Your Email security is our business 866.332.5833 toll free 978.499.2933 office 978.477.8930 e-fax [EMAIL PROTECTED] www.declude.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL

RE: [Declude.JunkMail] SmarterMail Admins - Relay Hole

2007-02-07 Thread Chris Asaro
Are you using the Declude Hijack functionality? That would have quarantined any unauthorized bulk mail from leaving the system. Chris _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T (lists) Sent: Wednesday, February 07, 2007 11:41 AM To:

RE: [Declude.JunkMail] Slipping through Declude

2007-02-05 Thread Chris Asaro
This has been addressed in 4.3.23, later today we will be releasing 4.3.30 Chris Asaro Technical Support Engineer Declude Your Email security is our business 866.332.5833 toll free 978.499.2933 office 978.477.8930 e-fax [EMAIL PROTECTED] www.declude.com -Original Message

RE: [Declude.JunkMail] all_list.dat ?

2007-01-09 Thread Chris Asaro
It has been requested of Engineering that a new all_list.dat be build ASAP. You should have this in your hands soon. Chris A. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary Steiner Sent: Tuesday, January 09, 2007 4:30 PM To:

RE: [Declude.JunkMail] Undocumented Directive 4.x

2007-01-04 Thread Chris Asaro
Dave maybe we should add this to the next set of release notes!! Chris Asaro Technical Support Engineer Declude Your Email security is our business 866.332.5833 toll free 978.499.2933 office 978.477.8930 e-fax [EMAIL PROTECTED] www.declude.com -Original Message- From

RE: [Declude.JunkMail] AVG Questions

2006-12-30 Thread Chris Asaro
the days date on it, it has been currently updated. Also everytime you restart the decludeproc service AVG will look to our update server for any updates as well as authenticate your version of Declude. Keith, call any time!! Chris Asaro Technical Support Engineer Declude Your Email security is our

RE: [Declude.JunkMail] AVG Questions

2006-12-30 Thread Chris Asaro
Restarting the proc will cause your client to check for the update, if one is not available, then, ... Chris Asaro Technical Support Engineer Declude Your Email security is our business 866.332.5833 toll free 978.499.2933 office 978.477.8930 e-fax [EMAIL PROTECTED] www.declude.com

RE: [Declude.JunkMail] New Version 4.3.2.3

2006-12-17 Thread Chris Asaro
this ;) I am noticing that when restarting the Declude Proc service it does not generate a diags.txt file anymore. Is this normal behavior to be expected with this version. Darrell Chris Asaro Technical Support Engineer Declude Your Email security is our business 866.332.5833 toll free

RE: [Declude.JunkMail] New Version 4.3.2.3

2006-12-17 Thread Chris Asaro
. Darrell Chris Asaro Technical Support Engineer Declude Your Email security is our business 866.332.5833 toll free 978.499.2933 office 978.477.8930 e-fax [EMAIL PROTECTED] www.declude.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darrell

RE: [Declude.JunkMail] What is the deal with security suite?

2006-12-17 Thread Chris Asaro
series of Declude. Took the promotional offer to the latest version of the Security Suite for $199 as my old contract expired. Attempted upgrade - no luck. Attempted fresh installation - no luck. Reverted to prior version. Chris Asaro Technical Support Engineer Declude Your Email security is our

RE: [Declude.JunkMail] Why are these being whitelisted?

2006-12-14 Thread Chris Asaro
Question Authority.. Chris _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sharyn Schmidt Sent: Thursday, December 14, 2006 1:44 PM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] Why are these being whitelisted? shrug IF

RE: [Declude.JunkMail] Declude 4.3.24 AVG Interim

2006-12-13 Thread Chris Asaro
Serge, If you are running 4.3.23 then AVG built in is working. You won't see it referenced in the virus.cfg. You'll see it as scanner zero(0) in a virus debug log. Chris Asaro Technical Support Engineer Declude Your Email security is our business 866.332.5833 toll free 978.499.2933 office

RE: [Declude.JunkMail] blklst ON statistics...

2006-12-12 Thread Chris Asaro
Place it in the Declude.cfg, restart the proc service What was the trick to getting the blacklist text file working? I haven't been able to get it to output anything. Running Declude 4.3.23 for Smartermail. I put the BLKLST ON in the global.cfg, right place? Chris Asaro Technical Support

RE: [Declude.JunkMail] OT: SmarterMail's website

2006-12-04 Thread Chris Asaro
I cannot navigate to that address either.. Chris _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Graveen Sent: Monday, December 04, 2006 12:40 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] OT: SmarterMail's website Is

RE: [Declude.JunkMail] Declude and Bayesian Filtering

2006-11-17 Thread Chris Asaro
Kevin The next release expected to come out for Declude Security Suite includes an improved CommTouch Engine, you are going to like it.. Chris Asaro Technical Support Engineer Declude Your Email security is our business 866.332.5833 toll free 978.499.2933 office 978.477.8930 e-fax [EMAIL

RE: [Declude.JunkMail] Flooded with spam

2006-08-31 Thread chris asaro
Louis enable the abuse detection settings in SM. That should allow you to cut off the connection and not have to process that extra mail. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Panda Consulting S.A. Luis Alberto Arango Sent: Wednesday, August 30, 2006 6:52

RE: [Declude.JunkMail] IPBYPASS Broke?

2006-08-30 Thread chris asaro
Nick, Please contact me at the mail address below. Please run a quick debug and send me that log. I believe I understand whats happening here but I would like to verify this before I put my foot in my mouth...Thanks Chris Asaro Technical Support Engineer Declude Your Email security is our

RE: [Declude.JunkMail] IPBYPASS Broke?

2006-08-30 Thread chris asaro
Hey nick can you sent your declude directory as well, the logs show no ipbypass specified Chris Asaro Technical Support Engineer Declude Your Email security is our business 866.332.5833 office 978.499.2933Alt office 978.477.8930 fax [EMAIL PROTECTED] www.declude.com

RE: [Declude.JunkMail] Speaking of Decludes AVG scanner

2006-07-18 Thread Chris Asaro
John Try opening the diags.txt file in your \mailserver\declude directory. Check to see if you are receiving an invalid key code error. If not try this: http://support.declude.com/Customer/KBArticle.aspx?articleid=57 Chris -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL

RE: [Declude.JunkMail] Speaking of Decludes AVG scanner

2006-07-18 Thread Chris Asaro
Restart the proc Chris Asaro Technical Support Engineer Declude Your Email Security is our Business 978.499.2933 x 7009 office 978.764.7960 mobile 978.988.1311 efax -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Doyle Sent: Tuesday, July 18, 2006

RE: [Declude.JunkMail] F-Prot Licensing

2006-07-17 Thread Chris Asaro
Your purchase of the security suite includes AVG and all definitions, making it the best bang for the buck out there. Chris -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of AlamoHost Admin Sent: Monday, July 17, 2006 4:37 PM To:

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-12 Thread Chris Asaro
for your issue. Thanks for your patients Chris Asaro Technical Support Engineer Declude Your Email Security is our Business 978.499.2933 x 7009 office 978.764.7960 mobile 978.988.1311 efax -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Doyle Sent

RE: [Declude.JunkMail] Latest All_LIst.dat file

2006-07-11 Thread Chris Asaro
Darrell, The latest version of that file is available on Declude's site. Once you log into your account, you will see it on the right hand side of the page, about half way down. Chris -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darrell ([EMAIL

RE: [Declude.JunkMail] Verify code needed

2006-06-27 Thread Chris Asaro
Oops, I was a little late, thanks Linda Christopher Asaro Technical Support Engineer Declude is Cybercom Security- Email. Voice. Messaging 978.499.2933 978.477.8930 efax www.declude.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Linda

RE: [Declude.JunkMail] Verify code needed

2006-06-27 Thread Chris Asaro
In Imail systems only is this code required to be in your Declude.cfg. Yes John you are correct. Christopher Asaro www.declude.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T (Lists) Sent: Monday, June 26, 2006 6:53 PM To:

RE: [Declude.JunkMail] Verify code needed

2006-06-27 Thread Chris Asaro
Late, and posting a reply to Johns question with someone elses question...wake up chris Christopher Asaro www.declude.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chris Asaro Sent: Tuesday, June 27, 2006 8:30 AM To: declude.junkmail