We just migrated servers this week. It is possible your DNS is using cached
information. Remember a diags.txt is only created on startup so you may have
old information. Can you flush your DNS cache and restart Declude to see if
it resolves the problem.
David Barker
VP Operations Declude
If my memory serves me correctly, there were some licensing
limitations for using the CommTouch tests which is why I have not
activated it in the past. Has this changed? I was trying to find it
on my account page but could not.
The list archives show that as of the last
05, 2009 2:07 AM
To: Dean Lawrence
Subject: Re: [Declude.JunkMail] CommTouch ZeroHour
If my memory serves me correctly, there were some licensing
limitations for using the CommTouch tests which is why I have not
activated it in the past. Has this changed? I was trying to find
AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] CommTouch ZeroHour
Commtouch does have a restriction. The condition is:
a. ISP shall mean an internet service provider or managed solution
provider.
What this means - if you are an ISP as defined by Commtouch, your primary
Barker
Sent: Friday, June 05, 2009 10:49 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] CommTouch ZeroHour
Commtouch does have a restriction. The condition is:
a. ISP shall mean an internet service provider or managed solution
provider.
What this means - if you are an ISP
, June 05, 2009 11:30 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] CommTouch ZeroHour
Uh - okay, that was the reason, why I wasn't able to purchase CommTouch back
when.
As a hosting provider (which includes providing mailboxes for the clients'
domains), that would fall
...@declude.com [mailto:supp...@declude.com] On Behalf Of Dean
Lawrence
Sent: Friday, June 05, 2009 11:50 AM
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] CommTouch ZeroHour
Thanks David. I'm still a little confused though. I do not provide
Internet access for my clients, nor do
@declude.com
Subject: RE: [Declude.JunkMail] CommTouch ZeroHour
Uh - okay, that was the reason, why I wasn't able to purchase CommTouch back
when.
As a hosting provider (which includes providing mailboxes for the clients'
domains), that would fall under the umbrella primary function is to provide
: RE: [Declude.JunkMail] CommTouch ZeroHour
Oh? In that case - what's the purchase cost to add CommTouch to our account
at this point?
-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David
Barker
Sent: Friday, June 05, 2009 11:36 AM
To: declude.junkmail
: Friday, June 05, 2009 11:30 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] CommTouch ZeroHour
Uh - okay, that was the reason, why I wasn't able to purchase CommTouch
back
when.
As a hosting provider (which includes providing mailboxes for the clients'
domains
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] CommTouch ZeroHour
Excellent. Thanks David
On Fri, Jun 5, 2009 at 11:54 AM, David Barkerdbar...@declude.com wrote:
I simply host mailboxes for some of my development clients' domains.
This is classified as a non-ISP and you can use Commtouch
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