Re: [Declude.Virus] not catching W32.Sober.O@mm!enc

2005-05-09 Thread Bill Green dfn Systems
Susan Duncan wrote: I went through the logs, and yes I was running another on access scanner. I had disabled f-prot's on access scanner but forgot that I was also running Norton on that machine. I've disabled Norton but I was wondering if I could re-enable Norton but just not have it scan the ima

[Declude.Virus] OT - Webmail Templates

2005-05-09 Thread Daniel Ivey
This is off topic, but if anyone can help me, I would appreciate it. I need some help in customizing the new 8.15 web messaging templates for Imail, specifically, the headerstart.cgi and footer.cgi files. Any help is appreciated. Daniel === Daniel Ivey GCR Company / GCR Onl

RE: [Declude.Virus] not catching W32.Sober.O@mm!enc

2005-05-09 Thread David Barker
Susan, You could try having Norton exclude your Imail dir. This has worked for some customers and not for others. If you exclude the Directory and and you still get the error message in the logs try rebooting your server to remove Nortons scanner from memory. If this still does not work best to ta

RE: [Declude.Virus] not catching W32.Sober.O@mm!enc

2005-05-09 Thread Susan Duncan
I went through the logs, and yes I was running another on access scanner. I had disabled f-prot's on access scanner but forgot that I was also running Norton on that machine. I've disabled Norton but I was wondering if I could re-enable Norton but just not have it scan the imail directory?

RE: [Declude.Virus] not catching W32.Sober.O@mm!enc

2005-05-09 Thread David Barker
Susan, Please ensure you have the entry VIRUSCODE 8 in your virus.cfg as well as check your virus log to make sure that you are not getting an error message that indicates that you are running an ON ACCESS SCANNER. David B www.declude.com -Original Message- From: [EMAIL PROTECTED] [mail

Re: [Declude.Virus] not catching W32.Sober.O@mm!enc

2005-05-09 Thread Nick
On 9 May 2005 at 9:27, Susan Duncan wrote: Hi Susan - 2 things - What do your logs show - eg Is Declude scanning the suspect email? 2- If it is I bet Symantec is giving a false positive - non virulent positive. -Nick > Not sure if I should be posting this here or sending something to > f-prot.

[Declude.Virus] not catching W32.Sober.O@mm!enc

2005-05-09 Thread Susan Duncan
Not sure if I should be posting this here or sending something to f-prot. We're running Declude Virus with F-Prot and some of the email messages getting through to the client are coming up with [EMAIL PROTECTED] getting caught by Symantec. I've been getting these since late last week and I've upda