[libreoffice-design] Re: [libreoffice-design] Installer changes for Windows users

2011-03-15 Thread Bernhard Dippold
Hi Jared, all,

I'll try to structure this mail a bit better, so people don't have to read the 
entire thread
in order to learn to know who wants and proposes what...

[... and I remove one or another part ...]

Jared wrote:
 [...]
Christoph Noack wrote:

 [...]  
 Am Samstag, den 12.03.2011, 10:29 +0100 schrieb Cesare Leonardi:
 On 12/03/2011 00:16, Shawn Thompson wrote:
 On the topic of this, I had actually proposed an entire redesign of the
 installer system in a much earlier post, but in discussions on IRC I was
 informed that making alternate UI's for Windows Installer systems is a
 pretty difficult task.
 
 I've serarched your post since i wasn't subscribed in January.
 For the reference here is the interesting Shawn's post:
 http://www.mail-archive.com/design@libreoffice.org/msg00461.html
 
 Oh, yes, some post I've missed to reply to ... sorry! But replies from
 my side don't help to gain developers, I assume ;-)
 
 [..]
 Windows indeed needs some love.  ;-)
 
 True, and I think it would help both developers and us to better
 understand what's going on and what can be improved (easily). The
 temporary folder issue is a great example ... and there might be more.
 Not only on Windows, but also on other platforms. To be honest, I don't
 even know how a full installation looks like on the Mac ...

Please see the link to our homepage below ;-)
 
 Since I think that the initial contact (installation plus first start)
 is a very important thing for users - because it needs to be as hazzle
 free as possible.

+1 

 So, how about to look at the full installation process
 (download to first start of LibO)? Would it be possible that you start a
 wiki page and put in some information (screenshots, steps required,
 weird experiences)? I think that would help a lot to request help and to
 get an idea what sucks.
 
 Some time ago, the OpenOffice.org UX team did something similar, but I
 don't know the current differences to LibO ... here are the pages:
 
 http://wiki.services.openoffice.org/wiki/User_Experience/Projects/Setup_Process

short like the description on our homepage

 http://wiki.services.openoffice.org/wiki/User_Experience/Projects/Start-up_process

much more details and reasons / questions about the process: We should start 
with theses questions and try to handle them.
 
 [...]
 
 Concerning the entries in the Quickstarter - this is a bigger topic,
 since the inconsistency is also visible in the options, the menu bar,
 the Start Center, the ... To me, it leads to the major questions if the
 old decision to separate OOo and highlight individual applications is
 still valid. 

We need to discuss this topic thoroughly - including marketing experts 
(comparability to MS Office, integrated approach as marketing strategy etc).

 This is already part of my important questions to be
 resolved for the work by the Design Team questions list.  [...]

Great - so it will not be forgotten :-)

 
 Cheers,
 Christoph

 Where would you like to see a wiki page created exactly?
 
 I can at least post some screenshots of Windows and MacOS.
 
 under: 
 http://wiki.documentfoundation.org/Documentation/Install_Process-Windows ??
 under: http://wiki.documentfoundation.org/Design/Install_and_Setup-Windows ??
 
As this discussion relates to creating an improvement to the present 
state your description and screenshots would not be the main part of the 
wiki page, but only a starting point. 

And please have a look at the homepage: 

We already have screenshots of the present installing process:
http://www.libreoffice.org/get-help/installation/windows/
http://www.libreoffice.org/get-help/installation/mac/

Working on an improvement should be done on a design page, so 
/Design/Install_and_Setup should be more appropriate. 

I don't know at the moment, if the website team agreed upon using categories
only for the wiki structure (like wikipedia), in this case we could skip 
/Design too
and categorize the page with [[Category:Design]].

Best regards

Bernhard




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Re: [libreoffice-design] Installer changes for Windows users

2011-03-13 Thread Cesare Leonardi

Hi Christoph, and thank you for your detailed reply. Appreciated.

On 12/03/2011 13:57, Christoph Noack wrote:

Since I think that the initial contact (installation plus first start)
is a very important thing for users - because it needs to be as hazzle
free as possible. So, how about to look at the full installation process
(download to first start of LibO)? Would it be possible that you start a
wiki page and put in some information (screenshots, steps required,
weird experiences)? I think that would help a lot to request help and to
get an idea what sucks.


I haven't much experience in wiki editing but in the next days i'll try 
to start a Windows installer process page, in the wake of the OOo page 
you cited. I will try to explain what are, in my opinion, the current 
weakness, as i wrote in my previous message.


But i think that the crux of the problem is the lack of developers using 
Windows (or Mac) and unfortunately a wiki page won't resolve it.


Ciao.

Cesare.

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Re: [libreoffice-design] Installer changes for Windows users

2011-03-12 Thread Christoph Noack
Hi Cesare, hi Shawn!

Hey, cool that you started this thread ... indeed, installing stuff on
Windows is not as user friendly as it could be.

Am Samstag, den 12.03.2011, 10:29 +0100 schrieb Cesare Leonardi:
 On 12/03/2011 00:16, Shawn Thompson wrote:
  On the topic of this, I had actually proposed an entire redesign of the
  installer system in a much earlier post, but in discussions on IRC I was
  informed that making alternate UI's for Windows Installer systems is a
  pretty difficult task.
 
 I've serarched your post since i wasn't subscribed in January.
 For the reference here is the interesting Shawn's post:
 http://www.mail-archive.com/design@libreoffice.org/msg00461.html

Oh, yes, some post I've missed to reply to ... sorry! But replies from
my side don't help to gain developers, I assume ;-)

[..]

 Windows indeed needs some love.  ;-)

True, and I think it would help both developers and us to better
understand what's going on and what can be improved (easily). The
temporary folder issue is a great example ... and there might be more.
Not only on Windows, but also on other platforms. To be honest, I don't
even know how a full installation looks like on the Mac ...

Since I think that the initial contact (installation plus first start)
is a very important thing for users - because it needs to be as hazzle
free as possible. So, how about to look at the full installation process
(download to first start of LibO)? Would it be possible that you start a
wiki page and put in some information (screenshots, steps required,
weird experiences)? I think that would help a lot to request help and to
get an idea what sucks.

Some time ago, the OpenOffice.org UX team did something similar, but I
don't know the current differences to LibO ... here are the pages:

http://wiki.services.openoffice.org/wiki/User_Experience/Projects/Setup_Process

http://wiki.services.openoffice.org/wiki/User_Experience/Projects/Start-up_process

What do you think?


Concerning the entries in the Quickstarter - this is a bigger topic,
since the inconsistency is also visible in the options, the menu bar,
the Start Center, the ... To me, it leads to the major questions if the
old decision to separate OOo and highlight individual applications is
still valid. This is already part of my important questions to be
resolved for the work by the Design Team questions list. Oh dear, I
should finally add my stuff to the WhatWeNeed page ... I'll try to do
this in a few hours. The weekend is already a bit feature packed
(non-LibreOffice topics).

Cheers,
Christoph


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[libreoffice-design] Installer changes for Windows users

2011-03-11 Thread Jared Meidal
As this is my first post here I'd like to introduce myself as someone who is 
not a coder, but one who sees a lot of exciting potential in this LibreOffice 
project.  I hope this application suite can globally serve users across many 
platforms, interfaces and requirements.  I use OpenSUSE and Win7, and have used 
OOo the last four years, and used StarOffice 10 years ago.
 
Initially I would like to highly suggest some polishes on the win32 installer 
for the 3.4 project:

When the first step to installing LibreOffice is the prompt to ask where to 
extract the install folder immediate confusion comes to many elementary PC 
users.  I think this is primarily because this step is unusual, most 
Windows-based apps do not contain this step, or hide it from the user.  I 
suggest eliminating this step.  Either the installer file is packaged 
differently to accomplish this, or it automatically extracts the MSI, etc. into 
a temp folder in the background, which is afterwards deleted upon a 
successful installation.

The second issue is that the install folder C:\Program Files\LibreOffice 3 
contains the version number.  This is much better than the Start Menu\Programs 
folder LibreOffice 3.3 which contains the point version also.  I suggest 
removing both.  Simply LibreOffice is enough, and is a much more common 
standard and expectation for Windows users.

Thank you for your consideration of this!
  
--Jared


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Re: [libreoffice-design] Installer changes for Windows users

2011-03-11 Thread Cesare Leonardi

Hi all.

I'm just a user too, that follows the LibreOffice project with many 
hopes and that try to contribute with bug filing and comments.


On 11/03/2011 16:17, Jared Meidal wrote:

When the first step to installing LibreOffice is the prompt to ask
where to extract the install folder immediate confusion comes to many
elementary PC users.  I think this is primarily because this step is
unusual, most Windows-based apps do not contain this step, or hide it
from the user.  I suggest eliminating this step.  Either the
installer file is packaged differently to accomplish this, or it
automatically extracts the MSI, etc. into a temp folder in the
background, which is afterwards deleted upon a successful
installation.


I completely agree with you.
I've always found strange using the desktop as temporary folder and also 
found strange that the user has to manually delete later this folder.
I concur that this forlder should go to %temp% and that has to be 
deleted after the setup completes (even with error).


I'm unsure if can be useful to make a permanent copy of this folder 
under the LibreOffice folder in %programfiles%, so that the user can 
modify his setup without having to find the original installer.
Tipical use case is, for example, to add Impress if you haven't 
installed it in the first place, or to modify file associations, or to 
restore the program if something got screwed up.

It wastes disk space but can be useful in many cases.


The second issue is that the install folder C:\Program
Files\LibreOffice 3 contains the version number.  This is much
better than the Start Menu\Programs folder LibreOffice 3.3 which
contains the point version also.  I suggest removing both.  Simply
LibreOffice is enough, and is a much more common standard and
expectation for Windows users.


Like Mozilla Firefox and Thunderbird, for example.
It's something i do on every setup: i change the folder name deleting 
the version. It makes upgrades easier (from a user point of view).
For example, when you upgrade from 2.4 to 3.x (as i'm doing now at 
work), many users ends up with a broken quicklaunch program in their 
startup folder: if you use version number in folder, quicklaunch is not 
able to find itself anymore after upgrade and you have to solve the 
problem manually.


Another thing that i've always found strange in OpenOffice/LibreOffice 
Windows configuration is that, under the Start Menu, LibreOffice 
programs are showed with their real name (LibreOffice Writer, 
LibreOffice Calc, etc), while if you right-click on the systray icon you 
can see the localized document type (i translate from italian: Text 
document, Spreadsheet, Presentation).

My workmate believe this is a bug, me just an incoherence.

In my opinion the better solution would be to render identical both 
strings, with something like this:

Writer (Text documents)
Calc (Spreadsheet)
Impress (Presentations)
...

Or reversed:
Text documents (Writer)
Spreadsheet (Calc)
...

All the string should be localized, like the ones in the quicklaunch.
And without the LibreOffice prefix (as LibreOffice Writer), since 
the word LibreOffice it is already in the folder name.
This has the good effect of teaching the corrispondence between the name 
of the application and what it does. Many employees keeps on calling 
Excel the spreadsheet and Word the word processor and ignoring what are 
Calc and Writer...  ;-)


Hope to help.

Cesare.

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Re: [libreoffice-design] Installer changes for Windows users

2011-03-11 Thread Shawn Thompson
On the topic of this, I had actually proposed an entire redesign of the
installer system in a much earlier post, but in discussions on IRC I was
informed that making alternate UI's for Windows Installer systems is a
pretty difficult task.

~Shawn

On Fri, Mar 11, 2011 at 4:55 PM, Cesare Leonardi celeo...@gmail.com wrote:

 Hi all.

 I'm just a user too, that follows the LibreOffice project with many hopes
 and that try to contribute with bug filing and comments.


 On 11/03/2011 16:17, Jared Meidal wrote:

 When the first step to installing LibreOffice is the prompt to ask
 where to extract the install folder immediate confusion comes to many
 elementary PC users.  I think this is primarily because this step is
 unusual, most Windows-based apps do not contain this step, or hide it
 from the user.  I suggest eliminating this step.  Either the
 installer file is packaged differently to accomplish this, or it
 automatically extracts the MSI, etc. into a temp folder in the
 background, which is afterwards deleted upon a successful
 installation.


 I completely agree with you.
 I've always found strange using the desktop as temporary folder and also
 found strange that the user has to manually delete later this folder.
 I concur that this forlder should go to %temp% and that has to be deleted
 after the setup completes (even with error).

 I'm unsure if can be useful to make a permanent copy of this folder under
 the LibreOffice folder in %programfiles%, so that the user can modify his
 setup without having to find the original installer.
 Tipical use case is, for example, to add Impress if you haven't installed
 it in the first place, or to modify file associations, or to restore the
 program if something got screwed up.
 It wastes disk space but can be useful in many cases.


  The second issue is that the install folder C:\Program
 Files\LibreOffice 3 contains the version number.  This is much
 better than the Start Menu\Programs folder LibreOffice 3.3 which
 contains the point version also.  I suggest removing both.  Simply
 LibreOffice is enough, and is a much more common standard and
 expectation for Windows users.


 Like Mozilla Firefox and Thunderbird, for example.
 It's something i do on every setup: i change the folder name deleting the
 version. It makes upgrades easier (from a user point of view).
 For example, when you upgrade from 2.4 to 3.x (as i'm doing now at work),
 many users ends up with a broken quicklaunch program in their startup
 folder: if you use version number in folder, quicklaunch is not able to find
 itself anymore after upgrade and you have to solve the problem manually.

 Another thing that i've always found strange in OpenOffice/LibreOffice
 Windows configuration is that, under the Start Menu, LibreOffice programs
 are showed with their real name (LibreOffice Writer, LibreOffice Calc, etc),
 while if you right-click on the systray icon you can see the localized
 document type (i translate from italian: Text document, Spreadsheet,
 Presentation).
 My workmate believe this is a bug, me just an incoherence.

 In my opinion the better solution would be to render identical both
 strings, with something like this:
 Writer (Text documents)
 Calc (Spreadsheet)
 Impress (Presentations)
 ...

 Or reversed:
 Text documents (Writer)
 Spreadsheet (Calc)
 ...

 All the string should be localized, like the ones in the quicklaunch.
 And without the LibreOffice prefix (as LibreOffice Writer), since the
 word LibreOffice it is already in the folder name.
 This has the good effect of teaching the corrispondence between the name of
 the application and what it does. Many employees keeps on calling Excel the
 spreadsheet and Word the word processor and ignoring what are Calc and
 Writer...  ;-)

 Hope to help.

 Cesare.


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Re: [libreoffice-design] Installer changes for Windows users

2011-03-11 Thread Jared Meidal
Another Windows related issue would be adding Win7 capabilities.  Currently I 
cannot group LibreOffice apps in the task bar by an app that is reviously 
pinned.  
For example I can pin Writer to the task bar, but when opening it, or a new 
doc, it appears separately on the task bar.
--Jared

In His Service,

Jared Meidal
Outdoor Education Director
THE OAKS Camp and Conference Center
a ministry of World Impact, Inc.
Office: (661) 724-1018 ext.317
 Shawn Thompson superfox...@gmail.com 03/11/11 15:16 PM 
On the topic of this, I had actually proposed an entire redesign of the
installer system in a much earlier post, but in discussions on IRC I was
informed that making alternate UI's for Windows Installer systems is a
pretty difficult task.

~Shawn

On Fri, Mar 11, 2011 at 4:55 PM, Cesare Leonardi celeo...@gmail.com wrote:

 Hi all.

 I'm just a user too, that follows the LibreOffice project with many hopes
 and that try to contribute with bug filing and comments.


 On 11/03/2011 16:17, Jared Meidal wrote:

 When the first step to installing LibreOffice is the prompt to ask
 where to extract the install folder immediate confusion comes to many
 elementary PC users.  I think this is primarily because this step is
 unusual, most Windows-based apps do not contain this step, or hide it
 from the user.  I suggest eliminating this step.  Either the
 installer file is packaged differently to accomplish this, or it
 automatically extracts the MSI, etc. into a temp folder in the
 background, which is afterwards deleted upon a successful
 installation.


 I completely agree with you.
 I've always found strange using the desktop as temporary folder and also
 found strange that the user has to manually delete later this folder.
 I concur that this forlder should go to %temp% and that has to be deleted
 after the setup completes (even with error).

 I'm unsure if can be useful to make a permanent copy of this folder under
 the LibreOffice folder in %programfiles%, so that the user can modify his
 setup without having to find the original installer.
 Tipical use case is, for example, to add Impress if you haven't installed
 it in the first place, or to modify file associations, or to restore the
 program if something got screwed up.
 It wastes disk space but can be useful in many cases.


  The second issue is that the install folder C:\Program
 Files\LibreOffice 3 contains the version number.  This is much
 better than the Start Menu\Programs folder LibreOffice 3.3 which
 contains the point version also.  I suggest removing both.  Simply
 LibreOffice is enough, and is a much more common standard and
 expectation for Windows users.


 Like Mozilla Firefox and Thunderbird, for example.
 It's something i do on every setup: i change the folder name deleting the
 version. It makes upgrades easier (from a user point of view).
 For example, when you upgrade from 2.4 to 3.x (as i'm doing now at work),
 many users ends up with a broken quicklaunch program in their startup
 folder: if you use version number in folder, quicklaunch is not able to find
 itself anymore after upgrade and you have to solve the problem manually.

 Another thing that i've always found strange in OpenOffice/LibreOffice
 Windows configuration is that, under the Start Menu, LibreOffice programs
 are showed with their real name (LibreOffice Writer, LibreOffice Calc, etc),
 while if you right-click on the systray icon you can see the localized
 document type (i translate from italian: Text document, Spreadsheet,
 Presentation).
 My workmate believe this is a bug, me just an incoherence.

 In my opinion the better solution would be to render identical both
 strings, with something like this:
 Writer (Text documents)
 Calc (Spreadsheet)
 Impress (Presentations)
 ...

 Or reversed:
 Text documents (Writer)
 Spreadsheet (Calc)
 ...

 All the string should be localized, like the ones in the quicklaunch.
 And without the LibreOffice prefix (as LibreOffice Writer), since the
 word LibreOffice it is already in the folder name.
 This has the good effect of teaching the corrispondence between the name of
 the application and what it does. Many employees keeps on calling Excel the
 spreadsheet and Word the word processor and ignoring what are Calc and
 Writer...  ;-)

 Hope to help.

 Cesare.


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