[Bug 1841915] Re: black screen, unresponsive, after logout from gnome Wayland session

2020-03-16 Thread naisanza
`sudo killall -9 gdm` immediately fixes the "unresponsive" problem for me. But you have to SSH into the box to do this, which is an extreme bandaid The screen remains blank even moving the mouse around for a few minutes, and pressing ESC a couple times. The monitor shows as "no input" -- You

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome Wayland session

2019-09-08 Thread Daniel van Vugt
Yes, confirmed fixed... somewhere. ** No longer affects: gnome-shell (Ubuntu) ** Changed in: gdm3 (Ubuntu) Status: Confirmed => Fix Released ** Changed in: systemd (Ubuntu) Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Ubuntu

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome Wayland session

2019-09-07 Thread Rachel Greenham
as of this morning's updates, this problem seems to have disappeared. I've been able to log out and back in several times to my ubuntu wayland session, at least on my i915 machine (the dell laptop). nb: this morning's updates updated gnome-session-bin and ubuntu-session to 3.33.92-1ubuntu1, gdm3

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome Wayland session

2019-09-05 Thread Daniel van Vugt
Sorry I haven't got back to investigating this yet. I wonder though if it's related to: https://gitlab.gnome.org/GNOME/gnome-shell/merge_requests/690 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome Wayland session

2019-09-03 Thread Rachel Greenham
My point regarding gnome-session-wayland.target is that if we're seeing different filenames for that file (assuming they're functionally the same) and mine definitely comes from gnome-session-bin, does that suggest we're running different gnome-session-bin versions? And seeing as you're not

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome Wayland session

2019-09-03 Thread Ken VanDine
** Tags removed: rls-ee-incoming -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1841915 Title: black screen, unresponsive, after logout from gnome Wayland session To manage

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome Wayland session

2019-09-03 Thread Rachel Greenham
minor contextual note: It took me a little while to get the other machine, ssh in (offending ssh key to resolve), call up this page to remind me of the exact commands. The point of which is to say, these weren't taken *immediately* after the logout, but at least a minute later, certainly beyond

Re: [Bug 1841915] Re: black screen, unresponsive, after logout from gnome Wayland session

2019-09-03 Thread Iain Lane
On Tue, Sep 03, 2019 at 01:28:08PM -, Rachel Greenham wrote: > It is definitely /usr/lib/systemd/user-gnome-session-wayland.target. > dpkg -S on that file gives gnome-session-bin which is on version > 3.33.90-2ubuntu2. dpkg -S on the .service file gives no match. If it happens when you remove

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome Wayland session

2019-09-03 Thread Rachel Greenham
journalctl -b output as attached loginctl as below: rachel in ~ at rainbow ➜ loginctl SESSION UID USER SEAT TTY 1 1000 rachel seat0 tty2 3 1000 rachel pts/0 2 sessions listed. rachel in ~ at rainbow ➜ loginctl show-session 1 Id=1 User=1000 Name=rachel Timestamp=Tue

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome Wayland session

2019-09-03 Thread Rachel Greenham
It is definitely /usr/lib/systemd/user-gnome-session-wayland.target. dpkg -S on that file gives gnome-session-bin which is on version 3.33.90-2ubuntu2. dpkg -S on the .service file gives no match. This problem didn't start on upgrade to the 5.2 kernels, which happened a few weeks(?) earlier, but

Re: [Bug 1841915] Re: black screen, unresponsive, after logout from gnome Wayland session

2019-09-03 Thread Iain Lane
On Tue, Sep 03, 2019 at 11:42:51AM -, Rachel Greenham wrote: > With --systemd removed as directed I still ended up stuck on a black > screen, except this time it had a flashing white text cursor in the top > left. OK, please enable GDM debugging as outlined previously, reproduce the problem,

Re: [Bug 1841915] Re: black screen, unresponsive, after logout from gnome Wayland session

2019-09-03 Thread Iain Lane
On Tue, Sep 03, 2019 at 11:34:10AM -, Rachel Greenham wrote: > There is no /usr/lib/systemd/user/gnome-session-wayland.service file on > this system. There is a .target file though which is presumably the one. > As the presumably-default timeout didn't seem to be honoured here there > didn't

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome Wayland session

2019-09-03 Thread Rachel Greenham
With --systemd removed as directed I still ended up stuck on a black screen, except this time it had a flashing white text cursor in the top left. (BTW reboots occurred between each test, somewhat perforce...) -- You received this bug notification because you are a member of Ubuntu Desktop

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome Wayland session

2019-09-03 Thread Rachel Greenham
I tried (just now) deliberately leaving it longer than 30 seconds to come back after a logout. In fact left it longer than 60 seconds. Nothing happening. I wasn't logged in via ssh as well at the time (I hadn't thought the systemd --user instance was related to the ssh session before so presumably

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome Wayland session

2019-09-03 Thread Iain Lane
I have tried to reproduce this but I can't, not in a VM or on my real system (i915). I tried with and without automatic login, with the vanilla GNOME session and with the Ubuntu session, with and without the same user logged in over SSH (to keep the systemd --user instance alive), and every log

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome Wayland session

2019-09-02 Thread Daniel van Vugt
Setting gdm3 to debugging mode reveals: Sep 02 17:31:01 kab systemd-logind[794]: Failed to restore VT, ignoring: Input/output error Full debug log attached. ** Attachment added: "eoan-wayland-logout-hang-verbose.txt.gz"

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome

2019-09-02 Thread Daniel van Vugt
After comment #7 it's rather easy for me to reproduce this bug now. Interesting the system log during the hang says: Sep 02 16:56:32 kab systemd-logind[752]: Session 9 logged out. Waiting for processes to exit. So maybe one of these are the issue? They are all reproducibly lingering after

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome

2019-09-02 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: gdm3 (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome

2019-09-02 Thread Rachel Greenham
the i915 one (Dell XPS 13 9370) is the one with automatic login enabled. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1841915 Title: black screen, unresponsive, after logout

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome

2019-09-02 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: gnome-shell (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome Wayland session

2019-09-02 Thread Daniel van Vugt
** Summary changed: - black screen, unresponsive, after logout from gnome + black screen, unresponsive, after logout from gnome Wayland session ** Tags added: rls-ee-incoming -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome

2019-09-02 Thread Daniel van Vugt
Interesting both i915 and amdgpu are affected. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1841915 Title: black screen, unresponsive, after logout from gnome To manage

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome

2019-09-02 Thread Rachel Greenham
... and the other affected machine (just checked it's still affected today after latest updates) ** Attachment added: "lspcik-dell.txt" https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1841915/+attachment/5286167/+files/lspcik-dell.txt -- You received this bug notification because you

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome

2019-09-02 Thread Rachel Greenham
As attached. ** Attachment added: "lspcik.txt" https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1841915/+attachment/5286165/+files/lspcik.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome

2019-09-02 Thread Daniel van Vugt
Can you please run: lspci -k and send us the output? At least for the graphics card section. ** Tags added: wayland -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1841915

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome

2019-09-02 Thread Rachel Greenham
Only affects Wayland sessions, not x11. I should have mentioned it earlier, it's been my default for some time now (because #1827428 which still affects latest 19.10) and I forgot. It also seems not to be the upstream bug, unless the discussion there is going off in the wrong directions. They now

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome

2019-09-01 Thread Daniel van Vugt
** Changed in: gdm3 (Ubuntu) Status: Incomplete => New ** Also affects: gnome-shell (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu.

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome

2019-08-30 Thread Rachel Greenham
there are no crash files relating to when this happens. Currently sitting at the machine that *doesn't* have autologin enabled, where it's just happened again, there is nothing in /var/crash relating to this. (nextcloud client keeps crashing, and there are crash files relating to that, the most

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome

2019-08-30 Thread Rachel Greenham
additionally as it does seem to involve console switching and you might think kernel to be relevant to that, i tried again after the most recent kernel upgrade in 19.10 (5.2.20-15-generic). no change. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome

2019-08-29 Thread Daniel van Vugt
Let's start by checking for crashes, which can confuse and break the console switching. Please try these instructions: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment -- You received this bug notification because you are a member of Ubuntu Desktop

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome

2019-08-29 Thread Rachel Greenham
Network connection does not die. (It appeared to first time but I think that's just my ongoing random - and irrelevant here - avahi issues on this machine.) But gnome-shell is *not* running after triggering the bug, so sudo killall on it just produces "gnome-shell: no process found". So that was

[Bug 1841915] Re: black screen, unresponsive, after logout from gnome

2019-08-29 Thread Daniel van Vugt
This might be somehow related to bug 1841873. To check that, please log in via ssh and force a crash dump while it is unresponsive: sudo killall -ABRT gnome-shell Then please report that in a new bug using: ubuntu-bug /var/crash/YOURFILE and tell us the new bug ID. ** Changed in: gdm3