FTR, I tried as Daniel described, and it didn't work.
My configuration is slightly different, though:
* using Ubuntu 19.04
* my current firmware is 1.1.3
When I click on the update with AC plugged in, I get a "Software is up to date"
message,*
with no indication to reboot.
When I reboot, I see
I have had the same problem since I got my XPS 7390, and I have the same
problem. I just found this report and will try Daniel's fix ASAP
(actually, my laptop has been charging all night, so I hope it will
work). However, just before I do, here is the output of the two commands
required by
A bios update is not always available in a 60 days time life!
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https://bugs.launchpad.net/bugs/1860761
Title:
Dell XPS 13 - Bios upgrade not working - Always
[Expired for gnome-software (Ubuntu) because there has been no activity
for 60 days.]
** Changed in: gnome-software (Ubuntu)
Status: Incomplete => Expired
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Well, have to wait for next bios update. If it help, attached you will
find upower when discharging and charging, around 15 seconds between the
2 output
** Attachment added: "upower.txt"
Thank you for your reply, the 100% charged doesn't make much sense
though, it you are on A/C it should be enough... without the debug
informations hard to tell what the issue is though
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Hi Sebastien. While rebooting to have a clear journalctl output to send
you, the updates work and I found why.
Battery has to be 100% charged. While still on power, reboot the
machine, do the upgrade, reboot and finally the BIOS gets upgraded.
After last reboot you can remove the power supply.
Thank you for your bug report. Can you add the info from those command after
trying the update while being on a/c?
$ upower -d
$ journalctl -b 0
** Changed in: gnome-software (Ubuntu)
Importance: Undecided => Low
** Changed in: gnome-software (Ubuntu)
Status: New => Incomplete
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