[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
*** This bug is a duplicate of bug 1698270 *** https://bugs.launchpad.net/bugs/1698270 Charlie, yes I would recommend using mpv instead of totem. mpv will perform better and is the only other video player that will take advantage of Intel hardware acceleration properly [2]. I do _not_ recommend gnome-mpv [1] and also do _not_ recommend vlc because it seems to be lacking in hardware acceleration. I have no experience with SMPlayer, but please see also [2]. Tracy, the mpv close issue is bug 1720835. I think we should merge this into bug 1698270 now. [1] https://community.ubuntu.com/t/hardware-accelerated-video-playback/304/4 [2] https://wiki.ubuntu.com/IntelQuickSyncVideo ** This bug has been marked a duplicate of bug 1698270 Totem pauses and stutters during video playback even when CPU usage is low -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
In response to my previous comment, switching to SMPlayer improves the symptom, but does not seem to resolve it. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
BTW, the following shows up in the terminal output for mpv under Wayland (I don't recall seeing this under Xorg) [vo/opengl] retrieving framebuffer depth: OpenGL error INVALID_OPERATION. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
If I am reading this commentary, and that in https://bugs.launchpad.net/ubuntu/+source/clutter-1.0/+bug/1698270 it's looking like uninstalling totem and changing to another player might be the best answer, am I correct? Thanks! -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
Sorry for the long delay in responding - had to wait for some other things to finish so I could switch from Xorg to Wayland. The same types of pauses/lags/freezes happen to me under Wayland using mpv as were happening under Xorg. They may be slightly less frequent (subjective judgment, no actual counts done), but they still occur. Also, I find that I am unable to close mpv under Wayland. Alt-F4 does nothing, nor does going to the Window menu and choosing Quit. The video continues, and I am not sure exactly what else to use to close it (other than just waiting for it to finish running) - I don't know much about mpv. Closing wasn't a problem under Xorg - either of the two methods mentioned above worked there. Just throwing that out there for consideration. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
Before we merge this bug into bug 1698270 I would like to hear Tracy's response to comment #25. Then I expect we will need/want to get more of the above lists of gnome- shell performance issues fixed before we can confidently say this issue exists purely within video playback. P.S. If the problem is purely a video playback issue then my suspicion is that some component is implementing frame dropping incorrectly. If it is implemented using double buffers then you can easily starve the screen of new frames while repeatedly (racily) replacing the backbuffer. The right approach then is to use 3 buffers and the mailbox algorithm. The mailbox algorithm is nothing new, but that's what Vulkan calls it anyway: https://software.intel.com/en-us/articles/api-without-secrets- introduction-to-vulkan-part-2 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
Sergei, "performance" is a general category of problems that includes dropped frames. For example, in gnome-shell I have separated those issues: https://trello.com/c/Q6JYXPPs from the ones that incur measurably high hardware usage: https://trello.com/c/pe5mRmx7 A low frame rate is still a performance problem even if it's not stressing the hardware. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
Also when I was on 17.10 beta, there was an update that broke totem (black screen instead of video). Problem appeared after the issue was fixed. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
I've checked iowait using iotop during lags and revealed no spikes or something like that. So it's not a performance problem at all. I believe gstreamer is just dropping frames due to some bugs. I had 17.10 installed and had no issue that time. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
One more thing: Wayland sessions might perform better, so please try mpv in a Wayland session. Unfortunately Totem probably won't work there (bug 1770725). -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
The pauses are very brief using mpv - using totem I still get pauses in excess of 5 seconds at random points during playback. However I am willing to accept that this would constitute a duplicate of 1698270, and will wait for any updates there. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
Thanks. If the pauses are now very brief with your BIOS in "fixed" mode, and if mpv is performing slightly better than totem, then I suggest this is now a duplicate of bug 1698270. Bug 1698270 is not fully resolved and requires more investigation. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
Totem and gnome-shell both are running between 10% and 30% each (they bounce back and forth during playback). The next highest usage (according to top) is 8% and under. Is there a way to capture CPU usage during playback that will be representative of actual usage? My video resolution is 1920 x 1080 - it is the default resolution for this screen (17" laptop LCD - no touchscreen capabilities). I should note that I get this problem regardless of whether I run totem full screen or in a small (320 x 200) window... (I realize that the size of the window isn't the determining factor, but I would think that a smaller window would be less likely to show the problem than a full screen - but that doesn't seem to be the case here.) tracy@tracy-hp:~$ xrandr Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 8192 x 8192 LVDS-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 381mm x 214mm 1920x1080 60.06*+ 60.0159.9759.9659.93 1680x1050 59.9559.88 1600x1024 60.17 1400x1050 59.98 1600x900 59.9959.9459.9559.82 1280x1024 60.02 1440x900 59.89 1400x900 59.9659.88 1280x960 60.00 1440x810 60.0059.97 1368x768 59.8859.85 1360x768 59.8059.96 1280x800 59.9959.9759.8159.91 1152x864 60.00 1280x720 60.0059.9959.8659.74 1024x768 60.0460.00 960x720 60.00 928x696 60.05 896x672 60.01 1024x576 59.9559.9659.9059.82 960x600 59.9360.00 960x540 59.9659.9959.6359.82 800x600 60.0060.3256.25 840x525 60.0159.88 864x486 59.9259.57 800x512 60.17 700x525 59.98 800x450 59.9559.82 640x512 60.02 720x450 59.89 700x450 59.9659.88 640x480 60.0059.94 720x405 59.5158.99 684x384 59.8859.85 680x384 59.8059.96 640x400 59.8859.98 576x432 60.06 640x360 59.8659.8359.8459.32 512x384 60.00 512x288 60.0059.92 480x270 59.6359.82 400x300 60.3256.34 432x243 59.9259.57 320x240 60.05 360x202 59.5159.13 320x180 59.8459.32 VGA-1 disconnected (normal left inverted right x axis y axis) HDMI-1 disconnected (normal left inverted right x axis y axis) DP-1 disconnected (normal left inverted right x axis y axis) tracy@tracy-hp:~$ -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
tracy@tracy-hp:~$ glmark2 === glmark2 2014.03+git20150611.fa71af2d === OpenGL Information GL_VENDOR: Intel Open Source Technology Center GL_RENDERER: Mesa DRI Intel(R) Sandybridge Mobile GL_VERSION:3.0 Mesa 18.0.0-rc5 === [build] use-vbo=false: FPS: 1893 FrameTime: 0.528 ms [build] use-vbo=true: FPS: 1793 FrameTime: 0.558 ms [texture] texture-filter=nearest: FPS: 1735 FrameTime: 0.576 ms [texture] texture-filter=linear: FPS: 1720 FrameTime: 0.581 ms [texture] texture-filter=mipmap: FPS: 1772 FrameTime: 0.564 ms [shading] shading=gouraud: FPS: 1576 FrameTime: 0.635 ms [shading] shading=blinn-phong-inf: FPS: 1570 FrameTime: 0.637 ms [shading] shading=phong: FPS: 1400 FrameTime: 0.714 ms [shading] shading=cel: FPS: 1341 FrameTime: 0.746 ms [bump] bump-render=high-poly: FPS: 882 FrameTime: 1.134 ms [bump] bump-render=normals: FPS: 1796 FrameTime: 0.557 ms [bump] bump-render=height: FPS: 1670 FrameTime: 0.599 ms [effect2d] kernel=0,1,0;1,-4,1;0,1,0;: FPS: 857 FrameTime: 1.167 ms [effect2d] kernel=1,1,1,1,1;1,1,1,1,1;1,1,1,1,1;: FPS: 370 FrameTime: 2.703 ms [pulsar] light=false:quads=5:texture=false: FPS: 1580 FrameTime: 0.633 ms [desktop] blur-radius=5:effect=blur:passes=1:separable=true:windows=4: FPS: 416 FrameTime: 2.404 ms [desktop] effect=shadow:windows=4: FPS: 835 FrameTime: 1.198 ms [buffer] columns=200:interleave=false:update-dispersion=0.9:update-fraction=0.5:update-method=map: FPS: 658 FrameTime: 1.520 ms [buffer] columns=200:interleave=false:update-dispersion=0.9:update-fraction=0.5:update-method=subdata: FPS: 676 FrameTime: 1.479 ms [buffer] columns=200:interleave=true:update-dispersion=0.9:update-fraction=0.5:update-method=map: FPS: 719 FrameTime: 1.391 ms [ideas] speed=duration: FPS: 1014 FrameTime: 0.986 ms [jellyfish] : FPS: 881 FrameTime: 1.135 ms [terrain] : FPS: 95 FrameTime: 10.526 ms [shadow] : FPS: 674 FrameTime: 1.484 ms [refract] : FPS: 238 FrameTime: 4.202 ms [conditionals] fragment-steps=0:vertex-steps=0: FPS: 1663 FrameTime: 0.601 ms [conditionals] fragment-steps=5:vertex-steps=0: FPS: 1473 FrameTime: 0.679 ms [conditionals] fragment-steps=0:vertex-steps=5: FPS: 1654 FrameTime: 0.605 ms [function] fragment-complexity=low:fragment-steps=5: FPS: 1644 FrameTime: 0.608 ms [function] fragment-complexity=medium:fragment-steps=5: FPS: 1435 FrameTime: 0.697 ms [loop] fragment-loop=false:fragment-steps=5:vertex-steps=5: FPS: 1368 FrameTime: 0.731 ms [loop] fragment-steps=5:fragment-uniform=false:vertex-steps=5: FPS: 1621 FrameTime: 0.617 ms [loop] fragment-steps=5:fragment-uniform=true:vertex-steps=5: FPS: 1465 FrameTime: 0.683 ms === glmark2 Score: 1226 === tracy@tracy-hp:~$ -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
Thanks, but there's no need to benchmark the CPU itself. We already know the CPU model. What does concern me about CPU usage is whether gnome- shell or some other process is using considerable CPU during playback. Do you find that? Also, please run 'xrandr' and send us the output. Gnome Shell is unfortunately not very efficient at drawing high resolution yet (using standard GPUs like that in the i7-2630QM). So if your screen is greater than 1920x1080 then that could also be a problem. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
Most of that info doesn't mean much to me, but hopefully it will help narrow things down and at least let you point me in the right direction -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
CPU benchmarking tracy@tracy-hp:~$ sysbench --test=cpu run WARNING: the --test option is deprecated. You can pass a script name or path on the command line without any options. sysbench 1.0.11 (using system LuaJIT 2.1.0-beta3) Running the test with following options: Number of threads: 1 Initializing random number generator from current time Prime numbers limit: 1 Initializing worker threads... Threads started! CPU speed: events per second: 861.57 General statistics: total time: 10.0012s total number of events: 8620 Latency (ms): min: 1.14 avg: 1.16 max: 3.55 95th percentile: 1.21 sum: .07 Threads fairness: events (avg/stddev): 8620./0.00 execution time (avg/stddev): 9.9991/0.00 tracy@tracy-hp:~$ sysbench --test=cpu --num-threads=16 run WARNING: the --test option is deprecated. You can pass a script name or path on the command line without any options. WARNING: --num-threads is deprecated, use --threads instead sysbench 1.0.11 (using system LuaJIT 2.1.0-beta3) Running the test with following options: Number of threads: 16 Initializing random number generator from current time Prime numbers limit: 1 Initializing worker threads... Threads started! CPU speed: events per second: 4668.70 General statistics: total time: 10.0023s total number of events: 46707 Latency (ms): min: 1.55 avg: 3.42 max: 49.71 95th percentile: 17.63 sum: 159900.51 Threads fairness: events (avg/stddev): 2919.1875/110.55 execution time (avg/stddev): 9.9938/0.01 tracy@tracy-hp:~$ sysbench --test=cpu --num-threads=16 --cpu-max-prime=10 run WARNING: the --test option is deprecated. You can pass a script name or path on the command line without any options. WARNING: --num-threads is deprecated, use --threads instead sysbench 1.0.11 (using system LuaJIT 2.1.0-beta3) Running the test with following options: Number of threads: 16 Initializing random number generator from current time Prime numbers limit: 10 Initializing worker threads... Threads started! CPU speed: events per second: 199.77 General statistics: total time: 10.0494s total number of events: 2008 Latency (ms): min: 39.76 avg: 79.86 max:156.43 95th percentile: 92.42 sum: 160358.07 Threads fairness: events (avg/stddev): 125.5000/1.94 execution time (avg/stddev): 10.0224/0.01 tracy@tracy-hp:~$ -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
I reinstalled the i965-va-driver. Here is the output of the hdparm command for the drive that currently houses the video file: tracy@tracy-hp:~$ sudo hdparm -t /dev/sdb [sudo] password for tracy: /dev/sdb: Timing buffered disk reads: 352 MB in 3.01 seconds = 117.06 MB/sec I moved the video file to a different drive, and tried it in totem again. Same problem. Here's the hdparm output for that drive: tracy@tracy-hp:~$ sudo hdparm -t /dev/sda /dev/sda: Timing buffered disk reads: 1198 MB in 3.00 seconds = 399.32 MB/sec -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
Yes, please do reinstall: sudo apt install i965-va-driver That will restore hardware-accelerated video decoding, and keep the system cooler :) It now sounds like you have a general graphics/CPU/disk performance problem and this bug is not really specific to video playback. I assume this is a real and not virtual machine... Next please benchmark the disk you are playing from. You can do that in the 'Disks' app, or on the command line by running: sudo hdparm -t /dev/sda # or whatever the device is -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
OK, so I tested the removal of the items requested (still with BIOS set to fixed). After > sudo apt remove mesa-va-drivers I tried running the video in totem. Same problem as before - random lags/stutters/freezes, usually < 1 second, but a few that were longer (longest was about 2.5 seconds this time around). So then I tried > sudo apt remove i965-va-driver then ran the video in totem. If anything, the problem became worse - the lags were more prevalent, and the longest was > 3 seconds. So I went back to mpv and ran the video there. There were minor stutters (not long enough to call them lags - I would estimate they were mostly < 0.25 seconds) scattered through the video at random, but none long enough to really cause me to say "this is unwatchable". However, I did notice increased CPU usage - the system became noticably warmer to the touch while the video was playing, and the fan kicked on high to cool it (previous instances I didn't notice the fan kicking on - perhaps it did, and I just didn't notice it. I have copied below the terminal output for mpv, in case any of it is relevant (I didn't notice much different than the past - just a warning about a decoder not supporting hardware). I can re-run and see if I can catch a lag long enough for me to start dmesg if you like. Just let me know what would help you most from this point. tracy@tracy-hp:/mnt/VM$ mpv bbb_sunflower_1080p_60fps_normal.mp4 Playing: bbb_sunflower_1080p_60fps_normal.mp4 (+) Video --vid=1 (*) (h264 1920x1080 60.000fps) (+) Audio --aid=1 --alang=und (*) (mp3 2ch 48000Hz) Audio --aid=2 --alang=und (*) (ac3 6ch 48000Hz) File tags: Artist: Blender Foundation 2008, Janus Bager Kristensen 2013 Comment: Creative Commons Attribution 3.0 - http://bbb3d.renderfarming.net Composer: Sacha Goedegebure Genre: Animation Title: Big Buck Bunny, Sunflower version VO does not support requested hardware decoder, or loading it failed. AO: [pulse] 48000Hz stereo 2ch s16 VO: [opengl] 1920x1080 yuv420p AV: 00:10:34 / 00:10:34 (100%) A-V: 0.000 Exiting... (End of file) Also, should I reinstall the i965 and mesa drivers, or leave them uninstalled for further testing? (I will definitely leave them uninstalled until I hear otherwise, or for a day or so at any rate...) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
I don't see any changes in vainfo from before the change to the BIOS to after. I have posted both versions here, in case I missed something. I haven't yet tried removing the mesa drivers or the i965 driver - I will try that later today, as time permits. vainfo from before any changes (as posted under the "call for testing") tracy@tracy-hp:~$ vainfo libva info: VA-API version 1.1.0 libva info: va_getDriverName() returns 0 libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/i965_drv_video.so libva info: Found init function __vaDriverInit_1_1 libva info: va_openDriver() returns 0 vainfo: VA-API version: 1.1 (libva 2.1.0) vainfo: Driver version: Intel i965 driver for IntelĀ® Sandybridge Mobile - 2.1.0 vainfo: Supported profile and entrypoints VAProfileMPEG2Simple : VAEntrypointVLD VAProfileMPEG2Main : VAEntrypointVLD VAProfileH264ConstrainedBaseline: VAEntrypointVLD VAProfileH264ConstrainedBaseline: VAEntrypointEncSlice VAProfileH264Main : VAEntrypointVLD VAProfileH264Main : VAEntrypointEncSlice VAProfileH264High : VAEntrypointVLD VAProfileH264High : VAEntrypointEncSlice VAProfileH264StereoHigh : VAEntrypointVLD VAProfileVC1Simple : VAEntrypointVLD VAProfileVC1Main : VAEntrypointVLD VAProfileVC1Advanced : VAEntrypointVLD VAProfileNone : VAEntrypointVideoProc vainfo after changing BIOS setting: tracy@tracy-hp:~$ vainfo libva info: VA-API version 1.1.0 libva info: va_getDriverName() returns 0 libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/i965_drv_video.so libva info: Found init function __vaDriverInit_1_1 libva info: va_openDriver() returns 0 vainfo: VA-API version: 1.1 (libva 2.1.0) vainfo: Driver version: Intel i965 driver for Intel(R) Sandybridge Mobile - 2.1.0 vainfo: Supported profile and entrypoints VAProfileMPEG2Simple: VAEntrypointVLD VAProfileMPEG2Main : VAEntrypointVLD VAProfileH264ConstrainedBaseline: VAEntrypointVLD VAProfileH264ConstrainedBaseline: VAEntrypointEncSlice VAProfileH264Main : VAEntrypointVLD VAProfileH264Main : VAEntrypointEncSlice VAProfileH264High : VAEntrypointVLD VAProfileH264High : VAEntrypointEncSlice VAProfileH264StereoHigh : VAEntrypointVLD VAProfileVC1Simple : VAEntrypointVLD VAProfileVC1Main: VAEntrypointVLD VAProfileVC1Advanced: VAEntrypointVLD VAProfileNone : VAEntrypointVideoProc -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
** Also affects: mesa (Ubuntu) Importance: Undecided Status: New ** Changed in: mesa (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
Ah! Your kernel log mentions the AMD video decoder here: [ 1223.799908] [drm] UVD initialized successfully. So it's possible that's the cause of the main problem. Can you please reintroduce the bug and run 'vainfo'? Does 'vainfo' report different information after you switch your BIOS? If that is the problem then the workaround should be: sudo apt remove mesa-va-drivers -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
By the way, I also set up Ubuntu 18.04 on a very similar HP machine last night (Intel Sandy Bridge + Radeon graphics) and can not reproduce any problems. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1774915] Re: Video freezes and stutters when using totem (audio continues fine)
Thanks. What you are experiencing is worse than I have ever seen. We do have a catch-all bug 1698270 to cover similar issues, but I am not aware of it ever being as bad as you describe. Maybe this problem is specific to the VAAPI decoding that is common to both totem and mpv... Does the problem go away after running this?; sudo apt remove mesa-va-drivers If the problem then continues, how about after also running this?; sudo apt remove i965-va-driver ** Summary changed: - Video lag when using totem (audio does not lag) + Video freezes and stutters when using totem (audio continues fine) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1774915 Title: Video freezes and stutters when using totem (audio continues fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1774915/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs