[Bug 1803830] Re: Mouse pointer trailing and disturbing the content that the pointer "touches"

2019-01-20 Thread Daniel van Vugt
Since removing lkp_Ubuntu_4_15_0_38_41_generic_45 solved the problem
this bug should probably be reassigned to whatever component installed
that.

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Title:
  Mouse pointer trailing and disturbing the content that the pointer
  "touches"

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[Bug 1803830] Re: Mouse pointer trailing and disturbing the content that the pointer "touches"

2019-01-19 Thread Launchpad Bug Tracker
[Expired for xorg-server (Ubuntu) because there has been no activity for
60 days.]

** Changed in: xorg-server (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Mouse pointer trailing and disturbing the content that the pointer
  "touches"

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[Bug 1803830] Re: Mouse pointer trailing and disturbing the content that the pointer "touches"

2019-01-19 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Mouse pointer trailing and disturbing the content that the pointer
  "touches"

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[Bug 1803830] Re: Mouse pointer trailing and disturbing the content that the pointer "touches"

2019-01-19 Thread Launchpad Bug Tracker
[Expired for mutter (Ubuntu) because there has been no activity for 60
days.]

** Changed in: mutter (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Mouse pointer trailing and disturbing the content that the pointer
  "touches"

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Re: [Bug 1803830] Re: Mouse pointer trailing and disturbing the content that the pointer "touches"

2018-11-20 Thread Josip Rajković
Hi Daniel,
i did :

# rmmod lkp_Ubuntu_4_15_0_38_41_generic_45
+  restart

as you suggested first and it worked!
Files you asked are attached in this mail.

Good day
Josip

pon, 19. stu 2018. u 04:25 Daniel van Vugt 
napisao je:

> Please also:
>
> * Try logging into "Ubuntu on Wayland". Does that change things?
>
> * Run these commands:
>
>   sudo apt install mesa-utils
>   glxinfo > glxinfo.txt
>
>   and send us the resulting file 'glxinfo.txt'.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1803830
>
> Title:
>   Mouse pointer trailing and disturbing the content that the pointer
>   "touches"
>
> Status in linux package in Ubuntu:
>   Incomplete
> Status in mutter package in Ubuntu:
>   Incomplete
> Status in xorg-server package in Ubuntu:
>   Incomplete
>
> Bug description:
>   So , when i attached second monitor HPL1706 to my laptop HP 250 g5, my
>   mouse pointer started to leave trail that blinks. This trail
>   disappears when the mouse pointer hits the "quick select bar?" on the
>   left side of main screen, or when the pointer goes on the second
>   monitor where it continues to leave this trail.
>
>   Pointer also disturbs the content that it "hits" or it places small
>   box of the area it was moment before - like if i take a peace of
>   puzzle, copy it and place over some other peace of puzzle so that main
>   picture is not clear.
>
>   Right click also resets the bug.
>
>   Pointer disappears and re-appears if it's not moving but when it's not
>   visible, the trail is. This interval is around 1 second.
>
>   This affects my, already weak, PC performance.
>
>   1 time, when i logged into my account after being afk, this bug was
>   not present 100% until i tried to move sublime's window around the
>   screen.
>
>   When i disconnect the second monitor, the bug is present but in much
>   smaller dose.
>
>   Every edit on this message (every letter i enter etc.) affects this
>   bug - it changes which pointers will be visible on the screen. Lets
>   say there is 10 pointers on screen - now its visible pointers 1,4,8
>   and when i press a letter it changes to 2,5,9 etc. something like
>   this. If there is no action this change is automatic after approx. 1
>   second.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: xorg 1:7.7+19ubuntu7.1
>   ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18
>   Uname: Linux 4.15.0-38-generic x86_64
>   NonfreeKernelModules: lkp_Ubuntu_4_15_0_38_41_generic_45
>   ApportVersion: 2.20.9-0ubuntu7.4
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sat Nov 17 16:42:58 2018
>   DistUpgraded: Fresh install
>   DistroCodename: bionic
>   DistroVariant: ubuntu
>   GraphicsCard:
>Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx
> Integrated Graphics Controller [8086:22b1] (rev 35) (prog-if 00 [VGA
> controller])
>  Subsystem: Hewlett-Packard Company Atom/Celeron/Pentium Processor
> x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [103c:81f1]
>   InstallationDate: Installed on 2018-10-25 (22 days ago)
>   InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
> (20180725)
>   MachineType: HP HP 250 G5 Notebook PC
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-38-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
>   SourcePackage: xorg
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 08/01/2016
>   dmi.bios.vendor: Insyde
>   dmi.bios.version: F.14
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: 81F1
>   dmi.board.vendor: HP
>   dmi.board.version: 64.31
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnInsyde:bvrF.14:bd08/01/2016:svnHP:pnHP250G5NotebookPC:pvrType1ProductConfigId:rvnHP:rn81F1:rvr64.31:cvnHewlett-Packard:ct10:cvrChassisVersion:
>   dmi.product.family: 103C_5336AN G=N L=SMB B=HP S=250
>   dmi.product.name: HP 250 G5 Notebook PC
>   dmi.product.version: Type1ProductConfigId
>   dmi.sys.vendor: HP
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.91-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
>   version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20171229-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1803830/+subscriptions
>


** Attachment added: 

[Bug 1803830] Re: Mouse pointer trailing and disturbing the content that the pointer "touches"

2018-11-18 Thread Daniel van Vugt
Please also:

* Try logging into "Ubuntu on Wayland". Does that change things?

* Run these commands:

  sudo apt install mesa-utils
  glxinfo > glxinfo.txt

  and send us the resulting file 'glxinfo.txt'.

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https://bugs.launchpad.net/bugs/1803830

Title:
  Mouse pointer trailing and disturbing the content that the pointer
  "touches"

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[Bug 1803830] Re: Mouse pointer trailing and disturbing the content that the pointer "touches"

2018-11-18 Thread Daniel van Vugt
When things appear and disappear, blinking, it means they have been
rendered in one graphics buffer but forgotten in the next. It's unusual,
but not impossible, for the mouse pointer to be included in that. So
it's a bug either in the shell, or in the graphics driver.

Please start by removing the kernel module
'lkp_Ubuntu_4_15_0_38_41_generic_45' from the machine. Reboot and see if
the problem persists.

Please also run this command:

  dpkg -l > allpackages.txt

and send us the resulting 'allpackages.txt'.

** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu)

** Changed in: xorg-server (Ubuntu)
   Status: New => Incomplete

** Also affects: mutter (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: mutter (Ubuntu)
   Status: New => Incomplete

** Also affects: linux (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1803830

Title:
  Mouse pointer trailing and disturbing the content that the pointer
  "touches"

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