[Bug 1952766] Re: Disconnecting monitor crashes shell (wayland, gnome)

2022-02-07 Thread Launchpad Bug Tracker
[Expired for gnome-shell-extension-ubuntu-dock (Ubuntu) because there
has been no activity for 60 days.]

** Changed in: gnome-shell-extension-ubuntu-dock (Ubuntu)
   Status: Incomplete => Expired

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  Disconnecting monitor crashes shell (wayland, gnome)

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[Bug 1952766] Re: Disconnecting monitor crashes shell (wayland, gnome)

2021-12-09 Thread Daniel van Vugt
Bug 1951786 would not explain these crashes, it's just something I saw
in your log.

To track down the crashes further you would need to repeat the steps in
comments #1 and #3. But at least it sounds like we can assign it to
ubuntu-dock now. Probably.


** Package changed: gnome-shell (Ubuntu) => gnome-shell-extension-ubuntu-dock 
(Ubuntu)

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  Disconnecting monitor crashes shell (wayland, gnome)

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[Bug 1952766] Re: Disconnecting monitor crashes shell (wayland, gnome)

2021-12-08 Thread bluppfisk
I'm sure the discussion has been held elsewhere, and there's been made a
case against sandboxing them or handling their crashes, as lack of
freedom would defeat the very purpose of these extensions?

At any rate I'm happy to have reached a solution. 3 monitor unplugs
without crashes convinces me that that was the problem. Many thanks for
your intervention!

I don't miss the Dock very much but it'd be interesting to see where it
has been patched and when to expect it in a release. Is there any info
on that? On the bug you shared, it only says "fix committed" but I am
too dumb to find out where I can see the code change.

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[Bug 1952766] Re: Disconnecting monitor crashes shell (wayland, gnome)

2021-12-08 Thread Daniel van Vugt
Extensions have free reign to do anything, including crash the shell.
They are the causes of lots of our bugs. The alternative would be to
disallow extensions which would be more stable but probably less
popular.

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[Bug 1952766] Re: Disconnecting monitor crashes shell (wayland, gnome)

2021-12-08 Thread bluppfisk
After a few more disconnects with the Ubuntu Dock disabled and no
crashes, it sounds like the culprit may be the Ubuntu Dock. The solution
should be relatively simple then (although I'm a bit shocked that it can
take down mutter)

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[Bug 1952766] Re: Disconnecting monitor crashes shell (wayland, gnome)

2021-12-07 Thread bluppfisk
Funnily, after disabling the Ubuntu Dock (have not yet logged out and in
again) and unplugging my cable, there was no crash. Then again, the
crashes are not consistent so I'll try again.

This interferes with my work so much that I cannot test this constantly.

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[Bug 1952766] Re: Disconnecting monitor crashes shell (wayland, gnome)

2021-12-06 Thread Daniel van Vugt
The log in comment #12 seems to mostly match bug 1951786 so maybe try
briefly disabling the Ubuntu Dock extension in the 'Extensions' app and
then log in again.

If that has not fixed the problem then please repeat the steps in
comment #3. Then if you see the same messages as in comment #5 please
open a new upstream issue at
https://gitlab.gnome.org/GNOME/mutter/issues

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[Bug 1952766] Re: Disconnecting monitor crashes shell (wayland, gnome)

2021-12-06 Thread bluppfisk
Hello Daniel, thanks for your help. Please find the requested
information attached. Two extra points:

- I set the external monitor as my primary monitor, with the dock and title bar 
displaying here
- Since 40.1 already contains the fix for the symptoms you quoted from my 
report, while they are then probably unrelated to this bug, it is strange that 
those symptoms are still present in 40.5.

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[Bug 1952766] Re: Disconnecting monitor crashes shell (wayland, gnome)

2021-12-06 Thread bluppfisk
apport information

** Tags added: apport-collected impish third-party-packages wayland-
session

** Description changed:

  This bug has been persisting since I've bought an external monitor for
  my laptop and started using Wayland (first on Ubuntu 20.04) until today
  (Ubuntu 21.10).
  
  It isn't consistent, but it occurs about 90% of the time when I'm on
  Wayland. On Xorg, this has never occurred.
  
  When I unplug my USB-C monitor from my laptop, the laptop screen freezes
  for a while before presenting me with the login screen. When I log back
  in, all my open applications have been shut down.
  
  I assume Mutter crashes, taking the entire session with it.
  
  Dmesg doesn't seem to contain anything useful.
  
- A lot of other people seem to have this problem (see
- https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1733127), but
- all have been asked to file their own bug reports, so here I am.
+ A lot of other people seem to have this problem (see 
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1733127), but all 
have been asked to file their own bug reports, so here I am.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu71
+ Architecture: amd64
+ CasperMD5CheckResult: unknown
+ CurrentDesktop: ubuntu:GNOME
+ DisplayManager: gdm3
+ DistroRelease: Ubuntu 21.10
+ InstallationDate: Installed on 2020-04-01 (613 days ago)
+ InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
+ Package: gnome-shell 40.5-1ubuntu2
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 5.13.0-22.22-generic 5.13.19
+ RelatedPackageVersions: mutter-common 40.5-1ubuntu3~21.10.1
+ Tags: wayland-session impish third-party-packages
+ Uname: Linux 5.13.0-22-generic x86_64
+ UpgradeStatus: Upgraded to impish on 2021-10-05 (61 days ago)
+ UserGroups: adm cdrom dip docker libvirt lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ modified.conffile..etc.apport.crashdb.conf: [modified]
+ mtime.conffile..etc.apport.crashdb.conf: 2021-12-01T17:24:37.722144

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/1952766/+attachment/5545668/+files/Dependencies.txt

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[Bug 1952766] Re: Disconnecting monitor crashes shell (wayland, gnome)

2021-12-05 Thread Daniel van Vugt
Since it sounds like you already have the fix for bug 1754687, this bug
is now reopened.

Next please run 'apport-collect 1952766' to attach more information
about the system. Once we confirm the package versions a new upstream
bug will need to be created.


** This bug is no longer a duplicate of bug 1754687
   gnome-shell crashes with 
meta_monitor_manager_get_logical_monitor_from_number: assertion '(unsigned int) 
number < g_list_length (manager->logical_monitors)' failed

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[Bug 1952766] Re: Disconnecting monitor crashes shell (wayland, gnome)

2021-12-02 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1754687 ***
https://bugs.launchpad.net/bugs/1754687

** Tags removed: impish

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[Bug 1952766] Re: Disconnecting monitor crashes shell (wayland, gnome)

2021-12-02 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1754687 ***
https://bugs.launchpad.net/bugs/1754687

This looks like the problem:

dec 02 23:11:31 tuhao2 gnome-shell[8076]: 
meta_monitor_manager_get_logical_monitor_from_number: assertion '(unsigned int) 
number < g_list_length (manager->logical_monitors)' failed
dec 02 23:11:31 tuhao2 gnome-shell[8076]: 
meta_workspace_get_work_area_for_monitor: assertion 'logical_monitor != NULL' 
failed
dec 02 23:11:31 tuhao2 gnome-shell[8076]: 
meta_display_get_monitor_in_fullscreen: assertion 'monitor >= 0 && monitor < 
n_logical_monitors' failed
dec 02 23:11:31 tuhao2 gnome-shell[8076]: 
meta_monitor_manager_get_logical_monitor_from_number: assertion '(unsigned int) 
number < g_list_length (manager->logical_monitors)' failed
dec 02 23:11:31 tuhao2 gnome-shell[8076]: 
meta_workspace_get_work_area_for_monitor: assertion 'logical_monitor != NULL' 
failed
dec 02 23:11:31 tuhao2 gnome-shell[8076]: 
meta_display_get_monitor_in_fullscreen: assertion 'monitor >= 0 && monitor < 
n_logical_monitors' failed
dec 02 23:11:31 tuhao2 gnome-shell[8076]: 
meta_monitor_manager_get_logical_monitor_from_number: assertion '(unsigned int) 
number < g_list_length (manager->logical_monitors)' failed
dec 02 23:11:31 tuhao2 gnome-shell[8076]: 
meta_workspace_get_work_area_for_monitor: assertion 'logical_monitor != NULL' 
failed
dec 02 23:11:31 tuhao2 gnome-shell[8076]: 
meta_display_get_monitor_in_fullscreen: assertion 'monitor >= 0 && monitor < 
n_logical_monitors' failed
dec 02 23:11:31 tuhao2 gnome-shell[8076]: 
meta_monitor_manager_get_logical_monitor_from_number: assertion '(unsigned int) 
number < g_list_length (manager->logical_monitors)' failed
dec 02 23:11:31 tuhao2 gnome-shell[8076]: 
meta_workspace_get_work_area_for_monitor: assertion 'logical_monitor != NULL' 
failed
dec 02 23:11:31 tuhao2 gnome-shell[8076]: 
meta_display_get_monitor_in_fullscreen: assertion 'monitor >= 0 && monitor < 
n_logical_monitors' failed
dec 02 23:11:31 tuhao2 gnome-shell[8076]: 
meta_display_get_monitor_in_fullscreen: assertion 'monitor >= 0 && monitor < 
n_logical_monitors' failed
dec 02 23:11:31 tuhao2 gnome-shell[8076]: DING: GNOME nautilus 40.2
dec 02 23:11:31 tuhao2 gnome-shell[8076]: 
meta_display_get_monitor_in_fullscreen: assertion 'monitor >= 0 && monitor < 
n_logical_monitors' failed
dec 02 23:11:31 tuhao2 gnome-shell[8076]: 
meta_monitor_manager_get_logical_monitor_from_number: assertion '(unsigned int) 
number < g_list_length (manager->logical_monitors)' failed
dec 02 23:11:31 tuhao2 gnome-shell[8076]: 
meta_workspace_get_work_area_for_monitor: assertion 'logical_monitor != NULL' 
failed
dec 02 23:11:33 tuhao2 gnome-shell[8076]: Window manager warning: Overwriting 
existing binding of keysym 37 with keysym 37 (keycode 10).
dec 02 23:11:33 tuhao2 gnome-shell[8076]: Window manager warning: Overwriting 
existing binding of keysym 31 with keysym 31 (keycode a).
dec 02 23:11:33 tuhao2 gnome-shell[8076]: Window manager warning: Overwriting 
existing binding of keysym 32 with keysym 32 (keycode b).
dec 02 23:11:33 tuhao2 gnome-shell[8076]: Window manager warning: Overwriting 
existing binding of keysym 33 with keysym 33 (keycode c).
dec 02 23:11:33 tuhao2 gnome-shell[8076]: Window manager warning: Overwriting 
existing binding of keysym 34 with keysym 34 (keycode d).
dec 02 23:11:33 tuhao2 gnome-shell[8076]: Window manager warning: Overwriting 
existing binding of keysym 35 with keysym 35 (keycode e).
dec 02 23:11:33 tuhao2 gnome-shell[8076]: Window manager warning: Overwriting 
existing binding of keysym 36 with keysym 36 (keycode f).
dec 02 23:11:33 tuhao2 gnome-shell[8076]: Window manager warning: Overwriting 
existing binding of keysym 39 with keysym 39 (keycode 12).
dec 02 23:11:33 tuhao2 gnome-shell[8076]: Window manager warning: Overwriting 
existing binding of keysym 38 with keysym 38 (keycode 11).
dec 02 23:11:33 tuhao2 dbus-daemon[7817]: [session uid=1000 pid=7817] 
Activating service name='org.gnome.Nautilus' requested by ':1.1042' (uid=1000 
pid=129690 comm="gjs /usr/share/gnome-shell/extensions/ding@rasters" 
label="unconfined")
dec 02 23:11:33 tuhao2 dbus-daemon[7817]: [session uid=1000 pid=7817] 
Activating service name='org.freedesktop.FileManager1' requested by ':1.1042' 
(uid=1000 pid=129690 comm="gjs /usr/share/gnome-shell/extensions/ding@rasters" 
label="unconfined")
dec 02 23:11:33 tuhao2 dbus-daemon[7817]: [session uid=1000 pid=7817] 
Activating service name='org.gnome.ArchiveManager1' requested by ':1.1042' 
(uid=1000 pid=129690 comm="gjs /usr/share/gnome-shell/extensions/ding@rasters" 
label="unconfined")
dec 02 23:11:33 tuhao2 dbus-daemon[7817]: [session uid=1000 pid=7817] 
Successfully activated service 'org.gnome.Nautilus'
dec 02 23:11:33 tuhao2 org.freedesktop.FileManager1[129712]: Failed to 
register: Unable to acquire bus name 'org.gnome.Nautilus'
dec 02 23:11:33 tuhao2 dbus-daemon[7817]: [session uid=1000 pid=7817] Activated 
service 'org.freedesktop.FileManager1' failed: 

[Bug 1952766] Re: Disconnecting monitor crashes shell (wayland, gnome)

2021-12-02 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1754687 ***
https://bugs.launchpad.net/bugs/1754687

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 1754687, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Feel free to continue to report any other bugs you may
find.


** This bug has been marked a duplicate of bug 1754687
   gnome-shell crashes with 
meta_monitor_manager_get_logical_monitor_from_number: assertion '(unsigned int) 
number < g_list_length (manager->logical_monitors)' failed

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[Bug 1952766] Re: Disconnecting monitor crashes shell (wayland, gnome)

2021-12-02 Thread bluppfisk
attached is a log after reproducing the bug, crashing, logging in,
waiting 10 seconds, rebooting, and logging. NOTE: edited for privacy
reasons (names, references to VPN connections)

** Attachment added: "prevboot.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1952766/+attachment/5545021/+files/prevboot.txt

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[Bug 1952766] Re: Disconnecting monitor crashes shell (wayland, gnome)

2021-12-01 Thread Daniel van Vugt
If 'ubuntu-bug' doesn't work then please try 'apport-cli'. Please also
check https://errors.ubuntu.com/user/ID again.

Also, next time the crash happens please:

1. Wait 10 seconds.

2. Reboot.

3. Run:

   journalctl -b-1 > prevboot.txt

4. Attach the resulting text file here.

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[Bug 1952766] Re: Disconnecting monitor crashes shell (wayland, gnome)

2021-12-01 Thread bluppfisk
Thanks. The bug report is now attached to this bug.


(Some asides about the bug-uploading process:)

There was already a _usr_bin_gnome-shell.1000.crash.uploaded file,
however I cannot see my bug in errors.ubuntu.com. So I went and tried
doing it manually:

```
$ ubuntu-bug _usr_bin_gnome-shell.1000.crash
No such schema “org.gnome.settings-daemon.peripherals.mouse”
No such schema “org.gnome.settings-daemon.peripherals.mouse”
```

Still no uploaded bugs in errors.ubuntu.com, so I comment out the line
mentioned in bug 994921.

I retried with ubuntu-bug. This time a progress indicator appeared, but
it said HTTP Error 503: service unavailable.

I retried again, then it seemed to have gone through. After the bug
report is uploaded, it suggested this bug and I selected "yes it affects
me"

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[Bug 1952766] Re: Disconnecting monitor crashes shell (wayland, gnome)

2021-11-30 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.


Please take care to avoid attaching .crash files to bugs as we are unable to 
process them as file attachments. It would also be a security risk for yourself.

** Tags added: impish

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

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