[Bug 794512] Re: evince prints garbage with PDF files

2011-11-07 Thread Launchpad Bug Tracker
[Expired for evince (Ubuntu) because there has been no activity for 60
days.]

** Changed in: evince (Ubuntu)
   Status: Incomplete = Expired

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Title:
  evince prints garbage with PDF files

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[Bug 794512] Re: evince prints garbage with PDF files

2011-08-18 Thread Marcel Stimberg
Thanks for the information (yes, liboppler was a typo). So the
permission denied problem seems indeed occur because of apparmor. You
could try to temporarily disable the apparmor profile as described here:
https://wiki.ubuntu.com/DebuggingApparmor#Debugging_procedure

For both of your problems, I still think they are possibly already fixed
and do occur in your installation because of outdated packages. Try to
make sure (e.g. by sudo apt-get update  sudo apt-get upgrade) that
you really have the most recent packages installed. For example, your
libpoppler-glib5 package is still 0.14.3-0ubuntu1 instead of
0.14.3-0ubuntu1.2 and evince-common (this contains the apparmor profile)
was -- at the time when you reported the bug -- at 2.32.0-0ubuntu1
instead of 2.32.0-0ubuntu1.1

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Title:
  evince prints garbage with PDF files

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[Bug 794512] Re: evince prints garbage with PDF files

2011-08-17 Thread Tommi Höynälänmaa
Printing to a file seems to work OK. I'm not at my printer right now so
I can't tell about printing to a printer. I'll test that next week.

I attached the apt-cache policy output. You probably meant
libpoppler*.

I have created my filesystem in the standard xubuntu (10.10) installation.
The home directory is in a separate partition and the partition type is ext4.
As far as I remember the home directory may be somehow crypted.

I got the following apparmor messages after trying to print from the print 
preview window
to a file:
--- clip ---
[ 1509.750853] type=1400 audit(1313594942.854:14): apparmor=DENIED 
operation=chmod parent=1 profile=/usr/bin/evince-previewer 
name=/home/tohoyn/.config/ibus/bus/ pid=2010 comm=evince-previewe 
requested_mask=w denied_mask=w fsuid=1000 ouid=1000
[ 1513.681824] type=1400 audit(1313594946.786:15): apparmor=DENIED 
operation=open parent=1 profile=/usr/bin/evince-previewer 
name=/home/tohoyn/test1.ps pid=2010 comm=evince-previewe 
requested_mask=wc denied_mask=wc fsuid=1000 ouid=1000
--- clip ---


** Attachment added: Output of apt-cache policy libpoppler*
   
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/794512/+attachment/2286175/+files/libpoppler-policy.txt

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  evince prints garbage with PDF files

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[Bug 794512] Re: evince prints garbage with PDF files

2011-08-15 Thread Marcel Stimberg
Sorry for not following up onto that bug. Do you still have this issue?
If yes, as you are seeing that you experience the problem also with
print to file, could you print the document linked in your report to a
file and attach the result here? Thanks in advance.

** Changed in: evince (Ubuntu)
   Status: Expired = Incomplete

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[Bug 794512] Re: evince prints garbage with PDF files

2011-08-15 Thread Tommi Höynälänmaa
** Attachment added: a print preview
   
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/794512/+attachment/2280378/+files/screenshot1.png

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  evince prints garbage with PDF files

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[Bug 794512] Re: evince prints garbage with PDF files

2011-08-15 Thread Tommi Höynälänmaa
** Attachment added: another print preview view
   
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/794512/+attachment/2280379/+files/screenshot2.png

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  evince prints garbage with PDF files

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[Bug 794512] Re: evince prints garbage with PDF files

2011-08-15 Thread Tommi Höynälänmaa
I still have the problem but now it occurs only with print preview. I'm
also unable to print the document in the print preview window. I
sometimes get a total mess when previewing the document and sometimes
only a few formulas are erroneous. I have attached two screenshots about
the bug.

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  evince prints garbage with PDF files

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[Bug 794512] Re: evince prints garbage with PDF files

2011-08-15 Thread Marcel Stimberg
When you say the problem occurs only with print preview -- do you mean that 
you can print and print to file without problem? Just to make sure that there 
is not problem with the poppler version: Could you run
  apt-cache policy liboppler*
in a terminal and attach the output here?

The problem with the printing from print preview could have something to
do with apparmor. Is your home directory is in any way special, e.g.
on an NFS share, on a NTFS-formatted drive, ...? After you get the
errormessage in your second screenshot, do you see any apparmor messages
in the output of the command dmesg ?

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  evince prints garbage with PDF files

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[Bug 794512] Re: evince prints garbage with PDF files

2011-08-14 Thread Launchpad Bug Tracker
[Expired for evince (Ubuntu) because there has been no activity for 60
days.]

** Changed in: evince (Ubuntu)
   Status: Incomplete = Expired

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Title:
  evince prints garbage with PDF files

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[Bug 794512] Re: evince prints garbage with PDF files

2011-06-15 Thread Tommi Höynälänmaa
I updated libpoppler7 to version 0.14.3-0ubuntu1.2. The problem still
remains.

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[Bug 794512] Re: evince prints garbage with PDF files

2011-06-15 Thread Tommi Höynälänmaa
Sorry for the garbage. Here is the message again:

I updated libpoppler7 to version 0.14.3-0ubuntu1.2. The problem still
remains.

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  evince prints garbage with PDF files

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[Bug 794512] Re: evince prints garbage with PDF files

2011-06-08 Thread Tommi Höynälänmaa
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Title:
  evince prints garbage with PDF files

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[Bug 794512] Re: evince prints garbage with PDF files

2011-06-08 Thread Marcel Stimberg
Thank you for taking the time to report this bug and helping to make
Ubuntu better. However, according to this report, you are not using the
most recent versions of some packages for your Ubuntu release. Please
upgrade to the most recent version and let us know if you are still
having this issue. Thanks in advance.

More specifically: libpoppler7 had a severe printing bug that was fixed, your 
version is  0.14.3-0ubuntu1 instead of 0.14.3-0ubuntu1.2. Please enable the 
recommended updates:
https://help.ubuntu.com/10.10/add-applications/C/default-repos.html#default-repos-update

** Changed in: evince (Ubuntu)
   Status: New = Incomplete

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