[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2014-12-03 Thread Rolf Leggewie
quantal has seen the end of its life and is no longer receiving any
updates. Marking the quantal task for this ticket as Won't Fix.

** Changed in: Ubuntu Quantal
   Status: In Progress = Won't Fix

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2014-04-29 Thread Jens-r
got it @ https://bugs.launchpad.net/hplip/+bug/975972

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2013-10-15 Thread Ted Gould
** Changed in: gtk+2.0 (Ubuntu Quantal)
 Assignee: Ted Gould (ted) = (unassigned)

** Package changed: gtk+2.0 (Ubuntu) = ubuntu

** Changed in: ubuntu
 Assignee: Ted Gould (ted) = (unassigned)

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2013-09-11 Thread bitsparrow
I've the same bad problem with Inkscape Inkscape 0.48.4-27 on Ubuntu
12.04.3 kernel 3.5.x. In practice as the other people here, I can't
print anything on inkscape. Naturally, only if export in png or pdf i
can print the project not directly with inkscape.

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2013-08-11 Thread Jan Heitkötter
In  my case, printing to PDF in the first place and then printing that
PDF to printer worked.

This is a bug tracker -- please address further how to questions in
the forums.

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2013-08-08 Thread Andrew Piziali
For several hours I have been attempting to print a JPEG image from GIMP
on 4x6 photo paper using an HP Photosmart Premium All-in-One. After
adding a custom paper size named Photo Borderless 4x6 in the GIMP
print dialog box, each attempt to print the image resulted in CUPS hung
with rendering completed, as described earlier by others.

I have also attempted to print the image using Eye of Gnome (eog) and
Evince with the same result.

What work-around exists for a user to simply print an image on 4x6 photo
paper, since that paper size is not installed by default in Ubuntu
12.10?

Thank you.

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2013-02-13 Thread Colin Watson
** Changed in: gtk+3.0 (Ubuntu Precise)
Milestone: ubuntu-12.04.2 = ubuntu-12.04.3

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-10-16 Thread Sebastien Bacher
** Changed in: gtk+2.0 (Ubuntu Quantal)
Milestone: ubuntu-12.10 = quantal-updates

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-10-03 Thread Ted Gould
This was in 3.6.0

** Changed in: gtk+3.0 (Ubuntu Quantal)
   Status: Triaged = Fix Released

** Changed in: gtk+2.0 (Ubuntu Quantal)
   Status: Triaged = In Progress

** Changed in: gtk+2.0 (Ubuntu Quantal)
 Assignee: (unassigned) = Ted Gould (ted)

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-10-03 Thread Launchpad Bug Tracker
** Branch linked: lp:~ted/gtk/gtk2-backport-custom-page-size

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-10-01 Thread Iain Lane
Marked the app tasks as Invalid, as it looks like this is a GTK problem.

** Changed in: gimp (Ubuntu Precise)
   Status: Confirmed = Invalid

** Changed in: gimp (Ubuntu Quantal)
   Status: Confirmed = Invalid

** Changed in: gtk+2.0 (Ubuntu Precise)
   Status: Confirmed = Invalid

** Changed in: gtk+2.0 (Ubuntu Quantal)
   Status: Confirmed = Invalid

** Changed in: inkscape (Ubuntu Precise)
   Status: Confirmed = Invalid

** Changed in: inkscape (Ubuntu Quantal)
   Status: Confirmed = Invalid

** Changed in: firefox (Ubuntu Quantal)
   Status: Confirmed = Invalid

** Changed in: firefox (Ubuntu Precise)
   Status: Confirmed = Invalid

** Changed in: gtk+2.0 (Ubuntu Quantal)
   Status: Invalid = Triaged

** Changed in: gtk+2.0 (Ubuntu Precise)
   Status: Invalid = Triaged

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-09-25 Thread ~suv
Till Kamppeter wrote:
 (…) we should take the patch from that bug (…) into Ubuntu's 
 GTK+3.0 package.
 
 Is this all to fix this bug? Or is there anything to do on GIMP, Inkscape, 
 and Firefox?

At least Inkscape and GIMP are still GTK2 apps - AFAIU a change in the
cups printbackend in (upstream) GTK3 doesn't fix printing for them.
Could you help with getting the fix backported upstream to Gtk+ 2.24?

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-09-25 Thread Till Kamppeter
Added gtk+2.0 task as many important applications in Ubuntu (Inkscape,
GIMP, Firefox, Thunderbird, ...) are still based on GTK 2. So it is
really important to apply the fix also there. This should not be too
complicated as the print dialog did not change much between GTK 2 and
GTK 3. Note that the fix is especially important as Inkscape and GIMP
are typical applications from which one prints on custom paper sizes.

** Also affects: gtk+2.0 (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: gtk+2.0 (Ubuntu Quantal)
   Importance: Undecided = High

** Changed in: gtk+2.0 (Ubuntu Quantal)
   Status: New = Confirmed

** Changed in: gtk+2.0 (Ubuntu Quantal)
Milestone: None = ubuntu-12.10

** Changed in: gtk+2.0 (Ubuntu Precise)
   Importance: Undecided = High

** Changed in: gtk+2.0 (Ubuntu Precise)
   Status: New = Confirmed

** Changed in: gtk+2.0 (Ubuntu Precise)
Milestone: None = precise-updates

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-09-19 Thread Didier Roche
Downgrading the quantal tasks to medium as they can't be a release
blocker as already present in quantal. Till will continue to work on it
though (asked on IRC)

** Changed in: firefox (Ubuntu Quantal)
   Importance: High = Medium

** Changed in: gimp (Ubuntu Quantal)
   Importance: High = Medium

** Changed in: gtk+3.0 (Ubuntu Quantal)
   Importance: High = Medium

** Changed in: inkscape (Ubuntu Quantal)
   Importance: High = Medium

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-09-19 Thread Didier Roche
14:18:45 larsu | didrocks, I asked mkasik's opinion about the attached 
patch, but he hasn't answered yet   
14:18:53 larsu | (he's the one doing printing in gtk)   
   
14:19:17  didrocks | larsu: ah, should we try it in quantal? or can you try to 
ping him again? 
14:19:33 larsu | didrocks, I think the patch is not good enough for 
upstream, but it will do the job for a cycle if we don't get a 
   | real fix soon  
   
14:19:59 larsu | the patch almost certainly works, it's just not doing the 
right thing 
14:20:00  didrocks | larsu: maybe not beta2 though? should we just fiddle it in 
after it? (so that easier to revert)   
14:20:10 larsu | yeah let's do that 
   
14:20:14  didrocks | ok, gotcha :)

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-09-19 Thread Till Kamppeter
Sorry, I was AFK, it seems that the patch on the upstream bug got
accepted, so we should take the patch from that bug
(https://bugzilla.gnome.org/show_bug.cgi?id=679883) into Ubuntu's
GTK+3.0 package.

Is this all to fix this bug? Or is there anything to do on GIMP,
Inkscape, and Firefox?

** Changed in: gtk+3.0 (Ubuntu Quantal)
   Status: Confirmed = Triaged

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-09-19 Thread Bug Watch Updater
** Changed in: gtk
   Status: New = Fix Released

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-09-13 Thread Panayiotis Karabassis
I am also affect by this bug:
https://bugs.launchpad.net/hplip/+bug/1045486

I am not using a custom paper size at all, but A4.AutoDuplex (which is
changed to Custom.Custom.595.28x841.89) , so the above patch does not
help me. The numbers 595.28x841.89 do not appear in my PPD at all.

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-09-11 Thread Micah Gersten
larsu commented on IRC in #ubuntu-desktop that the patch fixes the
issue, but wasn't the right solution and said he'd take a look this
week, unsubscribing ubuntu-sponsors for the moment as there's nothing to
sponsor

** Tags removed: patch
** Tags added: patch-needswork

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-08-30 Thread Sebastien Bacher
** Tags removed: rls-q-incoming

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-08-22 Thread Bug Watch Updater
** Changed in: gtk+2.0 (Debian)
   Status: Unknown = Confirmed

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-08-16 Thread Bryce Harrington
** Description changed:

- When trying to print a photo, the printer stops with status rendering
- completed. I have to remove all printing jobs and restart CUPS to be
- able to print again. This error does not occur when printing other
- documents, i.e. simple text.
+ [Impact]
+ 
+ [Fix]
+ 
+ [Test Case]
+ 
+ [Regression Potential]
+ 
+ [Original Report]
+ When trying to print a photo, the printer stops with status rendering 
completed. I have to remove all printing jobs and restart CUPS to be able to 
print again. This error does not occur when printing other documents, i.e. 
simple text.
  
  I use a HP PhotoSmart b109a connected to a Fritz!Box 7390 wireless
  router (socket://fritz.box:9100).
  
  This bug is also present in Debian: http://bugs.debian.org/cgi-
  bin/bugreport.cgi?bug=664031

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-08-08 Thread Marc Deslauriers
** Tags added: rls-q-incoming

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-08-01 Thread psamuel
he tenido este mismo problema cuando usaba la version 12.04 de ubuntu

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-27 Thread TJ
This also affects Evince and Gedit.

I discovered the bug whilst trying to print using Evince to a custom page size 
(A4 but with a 40mm left border) which I called Sunshine Border.
Both preview and printing either fail or sometimes print using default A4 
margins. I was trying to track down the cause for that inconsistency and 
followed a bug-trail to this report.

I compared Evince against Gedit. After selecting the custom size in the Print 
dialog (in my case Sunshine Border)  I found Gedit's preview will show the 
40mm border, but printing fails...
... UNLESS I have previously used the CUPS printer administration to set the 
default page-size to 'Custom' and entered the 210x297 millimetre values.

http://localhost:631/admin/

 Printers  DESKJET-995C  Administration  Set Default Options... 
Media Size = Custom, Width=210, Height=297, Units=Millimeters  Set
Default Options.

I noticed in CUPS error_log that PageSize wasn't 0x0 for me (only get
that when selecting Custom when the size hasn't been configured in
CUPS administrator):

PageSize=Custom.Custom.595.28x841.89

At first I thought this was in millimeters and is wrong, but then
realised the units are points (1 PostScript point = 0.35278
millimetres).

So, in summary:

Gedit: Can print using custom paper size as long as CUPS default custom size is 
also configured, and custom margins are honoured.
Evince: Can print using custom paper size as long as CUPS default custom size 
is also configured, but custom  margins are ignored.

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-27 Thread TJ
In modules/printbackends/cups/gtkprintbackendcups.c:

 static void
 add_cups_options (const gchar *key,
  const gchar *value,
  gpointer user_data)
 {
 ...
   /* Add Custom. prefix to custom values. */
   if (custom_value)
{
  new_value = g_strdup_printf (Custom.%s, value);
  gtk_cups_request_encode_option (request, key, new_value);
  g_free (new_value);
}
   else
gtk_cups_request_encode_option (request, key, value);
 }

This is called from:

 static void gtk_print_backend_cups_print_stream (...) {
 ...
  gtk_print_settings_foreach (settings, add_cups_options, options_data);
 ...
 }

which is called via the ops pointer print_stream:

 backend_class-print_stream = gtk_print_backend_cups_print_stream;

The Custom. code was added:

commit 8170436e61ea68c713d75ad374d22c3261be9203
Author: Benjamin Berg benja...@sipsolutions.net
Date:   Sat Dec 24 17:26:32 2011 +0100

Set cups Custom print options correctly (bug #543520, patch by Marek Kašík)

This patch fixes the cups print backend to pass Custom options with
the Custom. prefix to cups if neccessary.

https://bugzilla.gnome.org/show_bug.cgi?id=543520

In comment nos. 25 and 27 of that report Benjamin Berg describes this
Custom. prefix problem and a patch to remove it when the GTK+ print
dialog. Commit 8170436e61ea68 was found to cause a crash in Thunderbird
and Inkscape, and was subsequently revised by commit 9afe13bf91.

commit 9afe13bf91d8e80c4def7d3944d56542ce13733f
Author: Marek Kasik mka...@redhat.com
Date:   Tue Jan 31 12:15:43 2012 +0100

printing: Don't crash when printing

This commit fixes crash which occurs in Firefox, Thunderbird and Inkscape
during printing. This crash was caused because of wrong handling of Custom
CUPS options. (#543520)

These commits are included in Ubuntu's 3.4.2 release.

My suspicion is that this code in create_pickone_option () {
...
  if (option-type != GTK_PRINTER_OPTION_TYPE_PICKONE)
{
  if (g_str_has_prefix (ppd_option-defchoice, Custom.))
gtk_printer_option_set (option, ppd_option-defchoice + 7);
  else
gtk_printer_option_set (option, ppd_option-defchoice);
}
  else
...
}

isn't being executed in some circumstances, leading to the Custom.
prefix received from CUPS then being further prefixed by
add_cups_options() when the -print_stream op is called.

** Bug watch added: GNOME Bug Tracker #543520
   https://bugzilla.gnome.org/show_bug.cgi?id=543520

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-27 Thread TJ
Here's confirmation obtained using gdb with evince:

Breakpoint 5, add_cups_options (key=0x7faa10a346b0 cups-PageSize, 
value=0x7faa11235a20 Custom.595.28x841.89, 
user_data=0x7faa11041090) at 
/build/buildd/gtk+3.0-3.4.2/./modules/printbackends/cups/gtkprintbackendcups.c:521
521 in 
/build/buildd/gtk+3.0-3.4.2/./modules/printbackends/cups/gtkprintbackendcups.c
...
Breakpoint 6, add_cups_options (key=0x7faa10a346b5 PageSize, value=optimized 
out, user_data=optimized out)
at 
/build/buildd/gtk+3.0-3.4.2/./modules/printbackends/cups/gtkprintbackendcups.c:568
568   new_value = g_strdup_printf (Custom.%s, value);
(gdb) print new_value
$2 = (gchar *) 0x0
(gdb) n
568   new_value = g_strdup_printf (Custom.%s, value);
(gdb) n
569   gtk_cups_request_encode_option (request, key, new_value);
(gdb) print new_value
$3 = (gchar *) 0x7faa10914000 Custom.Custom.595.28x841.89

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-27 Thread TJ
** Changed in: gtk+3.0 (Ubuntu Precise)
   Status: Confirmed = In Progress

** Changed in: gtk+3.0 (Ubuntu Precise)
 Assignee: (unassigned) = TJ (intuitivenipple)

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-27 Thread TJ
I created a fix and tested it successfully:

Breakpoint 2, add_cups_options (key=0x7fe101636ca0 cups-PageSize, 
value=0x7fe101636c80 Custom.595.28x841.89, 
user_data=0x7fe1014c6970) at 
/home/all/SourceCode/gtk/gtk+3.0-3.4.2/./modules/printbackends/cups/gtkprintbackendcups.c:521
521 {
(gdb) c
Continuing.

Breakpoint 3, add_cups_options (key=0x7fe101636ca5 PageSize, value=optimized 
out, user_data=optimized out)
at 
/home/all/SourceCode/gtk/gtk+3.0-3.4.2/./modules/printbackends/cups/gtkprintbackendcups.c:566
566   if (custom_value  !g_str_has_prefix(value, Custom.))
(gdb) n
573 gtk_cups_request_encode_option (request, key, value);
(gdb) c
Continuing.

The fix simply checks whether the value already has the Custom. prefix
and if so, doesn't insert it again. In the code above the test
!g_str_has_prefix(value, Custom.) fails and processing goes through
the 'else' clause on line 573.

-  /* Add Custom. prefix to custom values. */
-  if (custom_value)
+  /* Add Custom. prefix to custom values (if they don't already have the 
prefix). */
+  if (custom_value  !g_str_has_prefix(value, Custom.))

A debdiff (for Precise) is attached.

** Patch added: Precise debdiff - gtk+3.0 - do not duplicate CUPS Custom.
   
https://bugs.launchpad.net/ubuntu/precise/+source/gtk+3.0/+bug/998156/+attachment/3239331/+files/gtk%2B3.0_3.4.2-0ubuntu0.5%7Eppa%7Etj.debdiff

** Changed in: gtk+3.0 (Ubuntu Precise)
 Assignee: TJ (intuitivenipple) = (unassigned)

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-27 Thread Ubuntu Foundation's Bug Bot
The attachment Precise debdiff - gtk+3.0 - do not duplicate CUPS
Custom. of this bug report has been identified as being a patch in
the form of a debdiff.  The ubuntu-sponsors team has been subscribed to
the bug report so that they can review and hopefully sponsor the
debdiff.  In the event that this is in fact not a patch you can resolve
this situation by removing the tag 'patch' from the bug report and
editing the attachment so that it is not flagged as a patch.
Additionally, if you are member of the ubuntu-sponsors team please also
unsubscribe the team from this bug report.

[This is an automated message performed by a Launchpad user owned by
Brian Murray.  Please contact him regarding any issues with the action
taken in this bug report.]

** Tags added: patch

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-26 Thread Sebastien Bacher
** Changed in: firefox (Ubuntu Precise)
Milestone: ubuntu-12.04.1 = ubuntu-12.04.2

** Changed in: gimp (Ubuntu Precise)
Milestone: ubuntu-12.04.1 = ubuntu-12.04.2

** Changed in: gtk+3.0 (Ubuntu Precise)
Milestone: ubuntu-12.04.1 = ubuntu-12.04.2

** Changed in: inkscape (Ubuntu Precise)
Milestone: ubuntu-12.04.1 = ubuntu-12.04.2

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-25 Thread Alex Valavanis
** Bug watch added: Debian Bug tracker #682755
   http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=682755

** Also affects: gtk+2.0 (Debian) via
   http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=682755
   Importance: Unknown
   Status: Unknown

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-14 Thread Till Kamppeter
** Also affects: inkscape (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: inkscape (Ubuntu Precise)
   Importance: Undecided = High

** Changed in: inkscape (Ubuntu Precise)
   Status: New = Confirmed

** Changed in: inkscape (Ubuntu Precise)
Milestone: None = ubuntu-12.04.1

** Changed in: inkscape (Ubuntu Quantal)
   Importance: Undecided = High

** Changed in: inkscape (Ubuntu Quantal)
   Status: New = Confirmed

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-13 Thread Stéphane Graber
** Also affects: gimp (Ubuntu Precise)
   Importance: Undecided
   Status: New

** Also affects: firefox (Ubuntu Precise)
   Importance: Undecided
   Status: New

** Also affects: cups (Ubuntu Precise)
   Importance: Undecided
   Status: New

** Also affects: gtk+3.0 (Ubuntu Precise)
   Importance: Undecided
   Status: New

** Also affects: gimp (Ubuntu Quantal)
   Importance: High
   Status: Confirmed

** Also affects: firefox (Ubuntu Quantal)
   Importance: High
   Status: Confirmed

** Also affects: cups (Ubuntu Quantal)
   Importance: Medium
   Status: Invalid

** Also affects: gtk+3.0 (Ubuntu Quantal)
   Importance: High
   Status: Confirmed

** No longer affects: cups (Ubuntu)

** No longer affects: cups (Ubuntu Precise)

** No longer affects: cups (Ubuntu Quantal)

** Changed in: firefox (Ubuntu Precise)
   Status: New = Confirmed

** Changed in: gimp (Ubuntu Precise)
   Status: New = Confirmed

** Changed in: gtk+3.0 (Ubuntu Precise)
   Status: New = Confirmed

** Changed in: firefox (Ubuntu Precise)
   Importance: Undecided = High

** Changed in: gimp (Ubuntu Precise)
   Importance: Undecided = High

** Changed in: gtk+3.0 (Ubuntu Precise)
   Importance: Undecided = High

** Changed in: firefox (Ubuntu Precise)
Milestone: None = ubuntu-12.04.1

** Changed in: firefox (Ubuntu Quantal)
Milestone: ubuntu-12.04.1 = None

** Changed in: gimp (Ubuntu Quantal)
Milestone: ubuntu-12.04.1 = None

** Changed in: gtk+3.0 (Ubuntu Quantal)
Milestone: ubuntu-12.04.1 = None

** Changed in: gtk+3.0 (Ubuntu Precise)
Milestone: None = ubuntu-12.04.1

** Changed in: gimp (Ubuntu Precise)
Milestone: None = ubuntu-12.04.1

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  GTK Print dialog sends broken custom page size attribute:
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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-13 Thread Sebastien Bacher
Till, could you upstream this bug to GTK upstream? Do you have steps to
trigger the issue (that would make easier to debug)?

** Changed in: gimp (Ubuntu Quantal)
 Assignee: (unassigned) = Till Kamppeter (till-kamppeter)

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-13 Thread Till Kamppeter
Seb, in any application with GTK printing dialog try to print with a
custom paper size:

Run the command

cupsctl LogLevel=debug

File/Print, in dialog select printer on General tab, switch to Page
Setup tab, click on paper size drop down and choose Manage Custom
Sizes  Create a custom paper size. Now choose the newly created
custom size and print.

In /var/log/cups/error_log You will find a line like

D [13/Jul/2012:19:24:49 +0200] [Job 626] argv[5]=InputSlot=Default
PageSize=Custom.Custom.595.28x841.89 Duplex=None PrintoutMode=Normal
PrinterResolution=FromPrintoutMode number-up=1 job-
uuid=urn:uuid:bd2f3351-a345-3abb-63d9-ea13d11a8f39 job-originating-host-
name=localhost time-at-creation=1342200218 time-at-
processing=1342200289

Note the PageSize=Custom.Custom.595.28x841.89 in the line.

For some programs (like Firefox for some users) it can even happen with
regular paper sizes, but with custom sizes it occurs for sure.

I have tested with Thunderbird on up-to-date Precise now and reproduced
it as described above.

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-13 Thread Till Kamppeter
Seb, done. See GTK+ task.

** Bug watch added: GNOME Bug Tracker #679883
   https://bugzilla.gnome.org/show_bug.cgi?id=679883

** Also affects: gtk via
   https://bugzilla.gnome.org/show_bug.cgi?id=679883
   Importance: Unknown
   Status: Unknown

** Changed in: gimp (Ubuntu Quantal)
 Assignee: Till Kamppeter (till-kamppeter) = (unassigned)

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-13 Thread Bug Watch Updater
** Changed in: gtk
   Status: Unknown = New

** Changed in: gtk
   Importance: Unknown = Critical

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-13 Thread Till Kamppeter
In bug 973270, comment #74 and comment #75 a very similar problem is
reported: When printing from Inkscape or evince the jobs get sent with
an PageSize=Custom.BrA3_S attribute. Perhaps it is caused by the same
bug but with a regular page size chosen.

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-13 Thread Evertjan Garretsen
I experience a bug similar to the one descriped above. Due to a wrong
setting of paper-size A3 in the print dialog instead of A4. My printer
HP CP1515CN does not support A3 paper format and i should not be able to
select this size (correct me if wrong). When trying to print, the
graphical spool just says: stopped. HPLIP reports job completed. The
cups error_log is attached here. I have another printer the Brother MFC
5890CN which does support A3. It seems like the page setting of A3 was
left from when i printed with this brother printer some time ago. Since
then i could not print due to the bug 973270, so i only start noticing
it now. I think hower that in case of errors in the error log, the
graphical spool should say something more informative than stopped,
something like error. Maybe this bring you guys closer to solving this
problem. After setting the correct size of A4 i was able to print again
from Evince.

** Attachment added: Cups error_log
   
https://bugs.launchpad.net/ubuntu/+source/gimp/+bug/998156/+attachment/3222760/+files/cups_error_log

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-13 Thread Evertjan Garretsen
From within Inkscape i cannot print. I think this has to do with me not
being able to select the paper size (Papiergroote) of A4. Somehow it
is set to custom, although i've set my paper size to A4 in the
inkscape document. See the attached screenshot to see that the paper
size field is disabled. I will als include a screenshot of the
graphical print spool (don't know what it's called) so that you can see
that the status is stopped (Gestopt).

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-13 Thread Evertjan Garretsen
** Attachment added: Print dialog paper size not selectable for field disabled
   
https://bugs.launchpad.net/ubuntu/+source/gimp/+bug/998156/+attachment/3222774/+files/Print_dialog_not_able_to_select_medium_size_from_Inkscape.png

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-13 Thread Evertjan Garretsen
** Attachment added: Graphical print spool status set to stopped
   
https://bugs.launchpad.net/ubuntu/+source/gimp/+bug/998156/+attachment/3222775/+files/Graphical_print_spool.png

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-13 Thread Evertjan Garretsen
One more screen shot. After a print does not succeed, probably due to
incorrect or custom paper size after reopening the print dialog the
printer's status is marked as failed as shown in the attached
screenshot.

** Attachment added: /usr/lib/cups/filter/hpcups failed screenshot
   
https://bugs.launchpad.net/gtk/+bug/998156/+attachment/3222776/+files/Print_dialog_usr_lib_cups_filter_hpcups_error.png

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-13 Thread Evertjan Garretsen
@till should this bug be marked as also affecting Inkscape?

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-03 Thread Jan Heitkötter
No fix released yet. Printing still broken in an *LTS* release. :-(

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-03 Thread Till Kamppeter
** Changed in: firefox (Ubuntu)
Milestone: None = ubuntu-12.04.1

** Changed in: gimp (Ubuntu)
Milestone: None = ubuntu-12.04.1

** Changed in: gtk+3.0 (Ubuntu)
Milestone: None = ubuntu-12.04.1

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-07-03 Thread Till Kamppeter
Probably bug 996113 is the same bug.

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Title:
  GTK Print dialog sends broken custom page size attribute:
  PageSize=Custom.Custom.widthxlength

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-06-27 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: firefox (Ubuntu)
   Status: New = Confirmed

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Title:
  GTK Print dialog sends broken custom page size attribute:
  PageSize=Custom.Custom.widthxlength

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-06-16 Thread Till Kamppeter
Jan, thank you for the tests. Firefox has sent the
PageSize=Custom.Custom in both job 445 and 446, the difference is
that the filter chain for the HP driver breaks on it but the filter
chain for cups-pdf not. Evince does not send the broken PageSize
attribute and therefore prints correctly.

This means that the bug is either in Firefox or GTK.

CUPS and the drivers are OK. They do not need to accept
PageSize=Custom.Custom.

** Also affects: firefox (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: gtk+3.0 (Ubuntu)
   Importance: Undecided = High

** Changed in: firefox (Ubuntu)
   Importance: Undecided = High

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Title:
  GTK Print dialog sends broken custom page size attribute:
  PageSize=Custom.Custom.widthxlength

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-06-16 Thread Till Kamppeter
Important note to the GIMP, Firefox, and GTK maintainers: Jan's Firefox
jobs have sent the PageSize=Custom.Custom even with a standard
page size (A4) selected.

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Title:
  GTK Print dialog sends broken custom page size attribute:
  PageSize=Custom.Custom.widthxlength

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-06-15 Thread Jan Heitkötter
Till, I did the following experiment:
- Print a page from Firefox to my HP printer without changing any of the 
printer defaults (job 445). This will stall with rendering completed after 
starting the printer.
- Print a page from Firefox to CUPS-PDF without changing any of the printer 
defaults (job 446). This works fine.
- Print the PDF output from Evince to HP printer (job 446). This also works 
fine.

Please find the spool files and error logs in the enclosed tar archive.

So far I've been experiencing this bug with Firefox, Shotwell and
LibreOffice. It started after upgrading to 12.04. My dad's machine is a
fresh 12.04 install (moving from 32 to 64 bit). No problems with
Thunderbird so far.

** Attachment added: 998156-20120615.tar
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/998156/+attachment/3190995/+files/998156-20120615.tar

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Title:
  GTK Print dialog sends broken custom page size attribute:
  PageSize=Custom.Custom.widthxlength

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-06-15 Thread Jan Heitkötter
Oops, the last print experiment (Evince to HP printer) is job 447, of
course.

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Title:
  GTK Print dialog sends broken custom page size attribute:
  PageSize=Custom.Custom.widthxlength

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Re: [Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-06-14 Thread Jan Heitkötter
Till, the second file I sent you is from a plain vanilla print job in
Firefox on system default paper size. On my dad's machine I could
break printing from LibreOffice without having to select any printing
options.

Please reconsider closing the CUPS task.

Am 14.06.2012 01:18, schrieb Till Kamppeter:
 I can reproduce this bug by printing from the GIMP with a custom page
 size (create one and select it, not simply select Custom). The job is
 sent with the broken PageSize attribute and Ghostscript errors out.
 
 Adding GTK task and closing CUPS task ...


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Title:
  GTK Print dialog sends broken custom page size attribute:
  PageSize=Custom.Custom.widthxlength

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-06-14 Thread Till Kamppeter
Jan, can you attach the error_log of this job (also telling the job
number)? All error_log files I got up to now have the
PageSize=Custom.Custom problem.

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Title:
  GTK Print dialog sends broken custom page size attribute:
  PageSize=Custom.Custom.widthxlength

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-06-13 Thread Qian
Till, I confirm that Evince prints with letter size settings but not the
custom size ones. I'm using this as a clumsy workaround.

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Title:
  GTK Print dialog sends broken custom page size attribute:
  PageSize=Custom.Custom.widthxlength

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-06-13 Thread Till Kamppeter
I can reproduce this bug by printing from the GIMP with a custom page
size (create one and select it, not simply select Custom). The job is
sent with the broken PageSize attribute and Ghostscript errors out.

Adding GTK task and closing CUPS task ...

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Title:
  GTK Print dialog sends broken custom page size attribute:
  PageSize=Custom.Custom.widthxlength

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-06-13 Thread Qian
In case you still need those files, I don't see a .cups/ in ~/ or cups/
in /etc/

Here's the lpoptions from /usr/bin/

** Attachment added: lpoptions
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/998156/+attachment/3188592/+files/lpoptions

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  GTK Print dialog sends broken custom page size attribute:
  PageSize=Custom.Custom.widthxlength

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[Bug 998156] Re: GTK Print dialog sends broken custom page size attribute: PageSize=Custom.Custom.widthxlength

2012-06-13 Thread Till Kamppeter
Qian, thank you very much, but I do not need the files any more. Also
note that /usr/bin/ does not contain config files. There are only
executables and they are the same for all users of the same version of
Ubuntu.

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Title:
  GTK Print dialog sends broken custom page size attribute:
  PageSize=Custom.Custom.widthxlength

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