Turning off the monitor is a VERY simple way to reproduce the issue. I
was able to work around it by changing my sleep settings (super
wasteful!) so that the monitor never goes off. I thought I tried this
before...but it works now.
I attempted to follow the generic crash report instructions. I
I opened up the .crash file and it has the same stack trace as in
#1724557. I also get the crash turning the monitor off. I don't know if
you guys want to mark this one as duplicate or what.
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Echo: Please don't attach crash files to bugs. You can upload them
securely and in a way we can process by running 'ubuntu-bug
/var/crash/_my_crash_report.crash'. That will also create a new bug for
you.
** Attachment removed: "Apport .crash file"
I'm also experiencing this, and I also have a 4k monitor, although not
the same model as David. Mine is an LG 27UD58-B. It's hooked up to a KVM
switch and might be taking longer to come up than is normal, but I
haven't really noticed that.
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** Attachment added: "Apport .crash file"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1729028/+attachment/5004296/+files/_usr_bin_gnome-shell.1000.crash
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Your logs show two (possibly separate) problems that will crash gnome-
shell:
Oct 31 10:30:20 username-thelab gnome-shell[2666]: setup_framebuffers:
assertion 'width > 0' failed
and
Oct 31 11:30:55 username-thelab gnome-session-binary[2598]: WARNING:
Application 'org.gnome.Shell.desktop' killed
I use font scaling. At one point I enabled fractional scaling but have
since completely disabled it including disabling org.gnome.mutter
.experimental-features.
"unplugging external monitor" I only use one monitor and this is a
desktop - but my 4k PB287 Asus monitor has perhaps the slowest turn
could be similar to https://bugzilla.gnome.org/show_bug.cgi?id=789501,
do you use hidpi scaling?
** Bug watch added: GNOME Bug Tracker #789501
https://bugzilla.gnome.org/show_bug.cgi?id=789501
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Thank you for taking the time to report this bug and helping to make
Ubuntu better. The issue you are reporting is an upstream one and it
would be nice if somebody having it could send the bug to the developers
of the software by following the instructions at
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: gnome-shell (Ubuntu)
Status: New => Confirmed
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