[Desktop-packages] [Bug 1731459] Re: genesys_gl847 scanners produce a black band in scanned images on Ubuntu 17.10+, 18.04 LTS and 18.10 Cosmic cuttlefish
Thanks for your efforts @gunnarhj. I'm glad that the fix helps many users. If I come across any hack that solves the issue on my machine, I'll update here. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to sane-backends in Ubuntu. https://bugs.launchpad.net/bugs/1731459 Title: genesys_gl847 scanners produce a black band in scanned images on Ubuntu 17.10+, 18.04 LTS and 18.10 Cosmic cuttlefish Status in sane-backends: Unknown Status in sane-backends package in Ubuntu: Fix Released Status in sane-backends source package in Bionic: Fix Committed Status in sane-backends source package in Disco: Fix Committed Status in sane-backends package in Debian: Unknown Bug description: [Impact] When using a Genesys GL847 scanner, the documents get disfigured by a discolored bar. The proposed uploads should fix the issue. They are available in this PPA: https://launchpad.net/~gunnarhj/+archive/ubuntu/sane-backends [Test case] 1. Install the libsane (libsane1 in bionic), libsane-common and sane-utils packages from {bionic,disco]-proposed. 2. Use an affected device to scan, and find that the issue is no longer present. [Regression risk] Upstream commit, focused bug fix => low regression risk [Original description] On Windows it works but on my Ubuntu 17.10, 18.04 and 18.10 I see a black band on scanned image. The scanner is Canon CanoScan LIDE100. Libsane version is 1.0.27-1~experimental2ubuntu1 To manage notifications about this bug go to: https://bugs.launchpad.net/sane-backends/+bug/1731459/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1731459] Re: genesys_gl847 scanners produce a black band in scanned images on Ubuntu 17.10+, 18.04 LTS and 18.10 Cosmic cuttlefish
@gunnarhj I tested the ppa and bionic-propsed a machine with fresh clean install of bionic with CanoScan LIDE 100. The issue is *not* fixed on this machine. Here are the details of my testing: I switched back and forth between distro-default, ppa and bionic- proposed versions of libsane-common (and libsane1), restarted the machine etc. PPA After adding ppa, I run apt upgrade which updated these libsane-common, libsane1, sane-utils packages to ``` libsane-common/bionic,bionic,now 1.0.27-1~experimental3ubuntu2.2~ppa all [installed,automatic] libsane1/bionic,now 1.0.27-1~experimental3ubuntu2.2~ppa amd64 [installed,automatic] sane-utils/bionic,now 1.0.27-1~experimental3ubuntu2.2~ppa amd64 [installed,automatic] ``` I did a test scan. Colored bar still appeared. I restarted the system (or should I have restarted some sane service?). Tried scanning again. Issue still exists. To go back to distro default, I removed the ppa and libsane-common. This removed a whole bunch of dependencies including ubuntu-desktop and simple-scan. Reinstalling ubuntu-desktop brought libsane-common etc back. Scanned a page again to see if there are any surprises. None. The problem still existed. BIONIC-PROPOSED I enabled bionic-proposed channel repo. It showed a whole bunch of updates. I had to pin the packages and install libsane-common/bionic- proposed and sane-utils/bionic-proposed. package versions after this: libsane-common/bionic-proposed,bionic-proposed,now 1.0.27-1~experimental3ubuntu2.2 all [installed] libsane1/bionic-proposed,now 1.0.27-1~experimental3ubuntu2.2 amd64 [installed] sane-utils/bionic-proposed,now 1.0.27-1~experimental3ubuntu2.2 amd64 [installed] The problem persisted during immediate scan and after a restart. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to sane-backends in Ubuntu. https://bugs.launchpad.net/bugs/1731459 Title: genesys_gl847 scanners produce a black band in scanned images on Ubuntu 17.10+, 18.04 LTS and 18.10 Cosmic cuttlefish Status in sane-backends: Unknown Status in sane-backends package in Ubuntu: Fix Released Status in sane-backends source package in Bionic: Fix Committed Status in sane-backends source package in Disco: Fix Committed Status in sane-backends package in Debian: Unknown Bug description: [Impact] When using a Genesys GL847 scanner, the documents get disfigured by a discolored bar. The proposed uploads should fix the issue. They are available in this PPA: https://launchpad.net/~gunnarhj/+archive/ubuntu/sane-backends [Test case] 1. Install the libsane (libsane1 in bionic), libsane-common and sane-utils packages from {bionic,disco]-proposed. 2. Use an affected device to scan, and find that the issue is no longer present. [Regression risk] Upstream commit, focused bug fix => low regression risk [Original description] On Windows it works but on my Ubuntu 17.10, 18.04 and 18.10 I see a black band on scanned image. The scanner is Canon CanoScan LIDE100. Libsane version is 1.0.27-1~experimental2ubuntu1 To manage notifications about this bug go to: https://bugs.launchpad.net/sane-backends/+bug/1731459/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1731459] Re: genesys_gl847 scanners produce a black band in scanned images on Ubuntu 17.10+, 18.04 LTS and 18.10 Cosmic cuttlefish
@gunnarhj I have `CanoScan LiDE 100` scanner with this problem on 18.04.3 LTS (bionic). I tried the above mentioned PPA. It does not solve the issue. `libsane-common` version is `1.0.27-1~experimental3ubuntu2.2~ppa`. I see version `1.0.27-3.2...` for later ubuntu versions which is not available for bionic. If the fix is posted in PPA for bionic, I can verify and provide the status here. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to sane-backends in Ubuntu. https://bugs.launchpad.net/bugs/1731459 Title: genesys_gl847 scanners produce a black band in scanned images on Ubuntu 17.10+, 18.04 LTS and 18.10 Cosmic cuttlefish Status in sane-backends: Unknown Status in sane-backends package in Ubuntu: In Progress Status in sane-backends source package in Bionic: In Progress Status in sane-backends source package in Disco: In Progress Status in sane-backends package in Debian: Unknown Bug description: [Impact] When using a Genesys GL847 scanner, the documents get disfigured by a discolored bar. The proposed uploads should fix the issue. They are available in this PPA: https://launchpad.net/~gunnarhj/+archive/ubuntu/sane-backends [Test case] 1. Install the libsane (libsane1 in bionic), libsane-common and sane-utils packages from {bionic,disco]-proposed. 2. Use an affected device to scan, and find that the issue is no longer present. [Regression risk] Upstream commit, focused bug fix => low regression risk [Original description] On Windows it works but on my Ubuntu 17.10, 18.04 and 18.10 I see a black band on scanned image. The scanner is Canon CanoScan LIDE100. Libsane version is 1.0.27-1~experimental2ubuntu1 To manage notifications about this bug go to: https://bugs.launchpad.net/sane-backends/+bug/1731459/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1776534] Re: Input devices stop working after logout or switch-user
** Package changed: ubuntu => gdm3 (Ubuntu) ** Description changed: laptop: HP G42 Ubuntu: 18.04 LTS After clicking logout or switch user, once the system reaches the greeter/login screen, input devices -- keyboard, mouse, touchpad -- stop working, making it impossible to login back or shutdown. Initially I thought the system is frozen, but log shows that it still - respnds to lid open/close, usb plug/unplug events, scheduled background + responds to lid open/close, usb plug/unplug events, scheduled background tasks etc. Only the input devices, both onboard and external, are not usable. There's an external monitor attached to the laptop, and it shows the greeter and changes when lid is open or closed. What works: * logging in during fresh boot. Keyboard and mouse work at the greeter. * suspend/resume, lock/unlock screen. I'm able to enter password and get back to my session. * shutdown/restart while logged in. What doesn't work: * logout * switch user 17.10 and other previous versions of ubuntu didn't have this issue on the same machine. + + Workaround: restart gdm3 from a remote client. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1776534 Title: Input devices stop working after logout or switch-user Status in gdm3 package in Ubuntu: New Bug description: laptop: HP G42 Ubuntu: 18.04 LTS After clicking logout or switch user, once the system reaches the greeter/login screen, input devices -- keyboard, mouse, touchpad -- stop working, making it impossible to login back or shutdown. Initially I thought the system is frozen, but log shows that it still responds to lid open/close, usb plug/unplug events, scheduled background tasks etc. Only the input devices, both onboard and external, are not usable. There's an external monitor attached to the laptop, and it shows the greeter and changes when lid is open or closed. What works: * logging in during fresh boot. Keyboard and mouse work at the greeter. * suspend/resume, lock/unlock screen. I'm able to enter password and get back to my session. * shutdown/restart while logged in. What doesn't work: * logout * switch user 17.10 and other previous versions of ubuntu didn't have this issue on the same machine. Workaround: restart gdm3 from a remote client. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1776534/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp