[Desktop-packages] [Bug 1731459] Re: genesys_gl847 scanners produce a black band in scanned images on Ubuntu 17.10+, 18.04 LTS and 18.10 Cosmic cuttlefish

2019-08-31 Thread Ananth P
Thanks for your efforts @gunnarhj. I'm glad that the fix helps many
users. If I come across any hack that solves the issue on my machine,
I'll update here.

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https://bugs.launchpad.net/bugs/1731459

Title:
  genesys_gl847 scanners produce a black band in scanned images on
  Ubuntu 17.10+,  18.04 LTS and 18.10 Cosmic cuttlefish

Status in sane-backends:
  Unknown
Status in sane-backends package in Ubuntu:
  Fix Released
Status in sane-backends source package in Bionic:
  Fix Committed
Status in sane-backends source package in Disco:
  Fix Committed
Status in sane-backends package in Debian:
  Unknown

Bug description:
  [Impact]

  When using a Genesys GL847 scanner, the documents get disfigured by a
  discolored bar. The proposed uploads should fix the issue. They are
  available in this PPA:

  https://launchpad.net/~gunnarhj/+archive/ubuntu/sane-backends

  [Test case]

  1. Install the libsane (libsane1 in bionic), libsane-common
 and sane-utils packages from {bionic,disco]-proposed.

  2. Use an affected device to scan, and find that the issue is
 no longer present.

  [Regression risk]

  Upstream commit, focused bug fix => low regression risk

  [Original description]

  On Windows it works but on my Ubuntu 17.10, 18.04 and 18.10 I see a
  black band on scanned image. The scanner is Canon CanoScan LIDE100.
  Libsane version is 1.0.27-1~experimental2ubuntu1

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[Desktop-packages] [Bug 1731459] Re: genesys_gl847 scanners produce a black band in scanned images on Ubuntu 17.10+, 18.04 LTS and 18.10 Cosmic cuttlefish

2019-08-31 Thread Ananth P
@gunnarhj I tested the ppa and bionic-propsed a machine with fresh clean
install of bionic with CanoScan LIDE 100. The issue is *not* fixed on
this machine.

Here are the details of my testing:

I switched back and forth between distro-default, ppa and bionic-
proposed versions of libsane-common (and libsane1), restarted the
machine etc.

PPA

After adding ppa, I run apt upgrade which updated these libsane-common,
libsane1, sane-utils packages to

```
libsane-common/bionic,bionic,now 1.0.27-1~experimental3ubuntu2.2~ppa all 
[installed,automatic]
libsane1/bionic,now 1.0.27-1~experimental3ubuntu2.2~ppa amd64 
[installed,automatic]
sane-utils/bionic,now 1.0.27-1~experimental3ubuntu2.2~ppa amd64 
[installed,automatic]

```

I did a test scan. Colored bar still appeared. I restarted the system
(or should I have restarted some sane service?). Tried scanning again.
Issue still exists.

To go back to distro default, I removed the ppa and libsane-common. This
removed a whole bunch of dependencies including ubuntu-desktop and
simple-scan. Reinstalling ubuntu-desktop brought libsane-common etc
back. Scanned a page again to see if there are any surprises. None. The
problem still existed.

BIONIC-PROPOSED

I enabled bionic-proposed channel repo. It showed a whole bunch of
updates. I had to pin the packages and install libsane-common/bionic-
proposed and sane-utils/bionic-proposed.

package versions after this:
libsane-common/bionic-proposed,bionic-proposed,now 
1.0.27-1~experimental3ubuntu2.2 all [installed]
libsane1/bionic-proposed,now 1.0.27-1~experimental3ubuntu2.2 amd64 [installed]
sane-utils/bionic-proposed,now 1.0.27-1~experimental3ubuntu2.2 amd64 [installed]

The problem persisted during immediate scan and after a restart.

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to sane-backends in Ubuntu.
https://bugs.launchpad.net/bugs/1731459

Title:
  genesys_gl847 scanners produce a black band in scanned images on
  Ubuntu 17.10+,  18.04 LTS and 18.10 Cosmic cuttlefish

Status in sane-backends:
  Unknown
Status in sane-backends package in Ubuntu:
  Fix Released
Status in sane-backends source package in Bionic:
  Fix Committed
Status in sane-backends source package in Disco:
  Fix Committed
Status in sane-backends package in Debian:
  Unknown

Bug description:
  [Impact]

  When using a Genesys GL847 scanner, the documents get disfigured by a
  discolored bar. The proposed uploads should fix the issue. They are
  available in this PPA:

  https://launchpad.net/~gunnarhj/+archive/ubuntu/sane-backends

  [Test case]

  1. Install the libsane (libsane1 in bionic), libsane-common
 and sane-utils packages from {bionic,disco]-proposed.

  2. Use an affected device to scan, and find that the issue is
 no longer present.

  [Regression risk]

  Upstream commit, focused bug fix => low regression risk

  [Original description]

  On Windows it works but on my Ubuntu 17.10, 18.04 and 18.10 I see a
  black band on scanned image. The scanner is Canon CanoScan LIDE100.
  Libsane version is 1.0.27-1~experimental2ubuntu1

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1731459] Re: genesys_gl847 scanners produce a black band in scanned images on Ubuntu 17.10+, 18.04 LTS and 18.10 Cosmic cuttlefish

2019-08-19 Thread Ananth P
@gunnarhj I have `CanoScan LiDE 100` scanner with this problem on
18.04.3 LTS (bionic). I tried the above mentioned PPA. It does not solve
the issue.

`libsane-common` version is `1.0.27-1~experimental3ubuntu2.2~ppa`. I see
version `1.0.27-3.2...` for later ubuntu versions which is not available
for bionic.

If the fix is posted in PPA for bionic, I can verify and provide the
status here.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to sane-backends in Ubuntu.
https://bugs.launchpad.net/bugs/1731459

Title:
  genesys_gl847 scanners produce a black band in scanned images on
  Ubuntu 17.10+,  18.04 LTS and 18.10 Cosmic cuttlefish

Status in sane-backends:
  Unknown
Status in sane-backends package in Ubuntu:
  In Progress
Status in sane-backends source package in Bionic:
  In Progress
Status in sane-backends source package in Disco:
  In Progress
Status in sane-backends package in Debian:
  Unknown

Bug description:
  [Impact]

  When using a Genesys GL847 scanner, the documents get disfigured by a
  discolored bar. The proposed uploads should fix the issue. They are
  available in this PPA:

  https://launchpad.net/~gunnarhj/+archive/ubuntu/sane-backends

  [Test case]

  1. Install the libsane (libsane1 in bionic), libsane-common
 and sane-utils packages from {bionic,disco]-proposed.

  2. Use an affected device to scan, and find that the issue is
 no longer present.

  [Regression risk]

  Upstream commit, focused bug fix => low regression risk

  [Original description]

  On Windows it works but on my Ubuntu 17.10, 18.04 and 18.10 I see a
  black band on scanned image. The scanner is Canon CanoScan LIDE100.
  Libsane version is 1.0.27-1~experimental2ubuntu1

To manage notifications about this bug go to:
https://bugs.launchpad.net/sane-backends/+bug/1731459/+subscriptions

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[Desktop-packages] [Bug 1776534] Re: Input devices stop working after logout or switch-user

2018-06-12 Thread Ananth P
** Package changed: ubuntu => gdm3 (Ubuntu)

** Description changed:

  laptop: HP G42
  Ubuntu: 18.04 LTS
  
  After clicking logout or switch user, once the system reaches the
  greeter/login screen, input devices -- keyboard, mouse, touchpad -- stop
  working, making it impossible to login back or shutdown.
  
  Initially I thought the system is frozen, but log shows that it still
- respnds to lid open/close, usb plug/unplug events, scheduled background
+ responds to lid open/close, usb plug/unplug events, scheduled background
  tasks etc. Only the input devices, both onboard and external, are not
  usable. There's an external monitor attached to the laptop, and it shows
  the greeter and changes when lid is open or closed.
  
  What works:
  
  * logging in during fresh boot. Keyboard and mouse work at the greeter.
  * suspend/resume, lock/unlock screen. I'm able to enter password and get back 
to my session.
  * shutdown/restart while logged in.
  
  What doesn't work:
  
  * logout
  * switch user
  
  17.10 and other previous versions of ubuntu didn't have this issue on
  the same machine.
+ 
+ Workaround: restart gdm3 from a remote client.

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1776534

Title:
  Input devices stop working after logout or switch-user

Status in gdm3 package in Ubuntu:
  New

Bug description:
  laptop: HP G42
  Ubuntu: 18.04 LTS

  After clicking logout or switch user, once the system reaches the
  greeter/login screen, input devices -- keyboard, mouse, touchpad --
  stop working, making it impossible to login back or shutdown.

  Initially I thought the system is frozen, but log shows that it still
  responds to lid open/close, usb plug/unplug events, scheduled
  background tasks etc. Only the input devices, both onboard and
  external, are not usable. There's an external monitor attached to the
  laptop, and it shows the greeter and changes when lid is open or
  closed.

  What works:

  * logging in during fresh boot. Keyboard and mouse work at the greeter.
  * suspend/resume, lock/unlock screen. I'm able to enter password and get back 
to my session.
  * shutdown/restart while logged in.

  What doesn't work:

  * logout
  * switch user

  17.10 and other previous versions of ubuntu didn't have this issue on
  the same machine.

  Workaround: restart gdm3 from a remote client.

To manage notifications about this bug go to:
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