all users can't print from libreoffice (oodt) files - only PDF printing
works
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Title:
cupsd crashes regularly (daily)
Status in
This bug was fixed in the package cups - 1.6.1-0ubuntu11.4
---
cups (1.6.1-0ubuntu11.4) quantal-proposed; urgency=low
* debian/cups.logrotate: Do not remove CUPS' log files while the CUPS
daemon is running. Stop CUPS, move the files, and then start it again.
This avoids
Hello, there is no more crash since the reboot last week.
I needed to wait more because we had a general power failure nearly at the hour
where cupsd would usually crash.
( I needed to check your fix didn't cause the power failure :-P )
I think you can set the bug as fixed now.
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Cedric, thank you very much. I have marked the fix as verified now.
** Tags removed: verification-needed
** Tags added: verification-done
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Bad news : I had a cupsd crash this morning.
I will try to post the apport crash here.
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Title:
cupsd crashes regularly (daily)
Here is the crash log found on /var/crash .
** Attachment added: New crash after having tested the proposed patch
(05-17-2013)
https://bugs.launchpad.net/ubuntu/quantal/+source/cups/+bug/1086019/+attachment/3679380/+files/_usr_sbin_cupsd.0.crash.zip
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I just checked the '/etc/logrotate.d/cups' file and it has the same
content as the improved script you provided.
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Title:
cupsd
Cedric, can you run
ls -l /etc/apport/blacklist.d/cups*
post the output here, and attach all files which get listed by this
command.
Please attach the files one by one, do not compress or package them.
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ls -l /etc/apport/blacklist.d/cups*
ls: impossible d'accéder à /etc/apport/blacklist.d/cups*: Aucun fichier ou
dossier de ce type
== No such file or directory
ls -l /etc/apport/blacklist.d/*
-rw-r--r-- 1 root root 216 oct. 10 2012 /etc/apport/blacklist.d/apport
-rw-r--r-- 1 root root 59
Cedric, sorry, forget about the previous comment, I wanted to ask you
another thing.
You are sure that your file /etc/logrotate.d/cups is exactly the same as
the one I asked you for testing in comment #15.
Can you attach your /etc/logrotate.d/cups file here? Thanks.
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Here is my '/etc/logrotate.d/cups' file.
** Attachment added: My /etc/logrotate.d/cups
https://bugs.launchpad.net/ubuntu/quantal/+source/cups/+bug/1086019/+attachment/3679435/+files/cups
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My machine will be online the 3 following days and idle.
I will see Tuesday if other crashes occurred.
If you want I can also reboot the machine before leaving the office (in one
hour).
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Cedric, the script is the correct one. Please do the reboot and then we
will see whether you get further crashes.
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Title:
cupsd
I think I missed something, where do I find the 'proposed package' ?
Will automatic update propose it to me? Do I have to upgrade Ubuntu from 12.10
to 13.04 ?
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Cedric, you do not need to upgrade to 13.04.
The proposed package is not yet made available. It will be announced
here. I will try to make the SRU aware of the fact that they still did
not approve this package.
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Hello Steve, or anyone else affected,
Accepted cups into quantal-proposed. The package will build now and be
available at http://launchpad.net/ubuntu/+source/cups/1.6.1-0ubuntu11.4
in a few hours, and then in the -proposed repository.
Please help us by testing this new package. See
Cedric, please follow the instructions of comment #25, comment #21, and
comment #22 and tell us your results here. First, do the steps of BOTH
comment #21 and comment #22 to clean up the configuration changes of
your first testing/workaround. ONLY AFTER THAT, follow the instructions
of comment
** Branch linked: lp:ubuntu/quantal-proposed/cups
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Title:
cupsd crashes regularly (daily)
Status in “cups” package in Ubuntu:
Already did #21 two weeks ago and crashes came back.
#22 does not work:
cmarin@BAT:~/tmpdir$ sudo dpkg -i --force-confmiss cups-daemon_*.deb
dpkg: erreur de traitement de cups-daemon_*.deb (--install) :
ne peut pas accéder à l'archive: Aucun fichier ou dossier de ce type
Cedric, sorry, forget about comment #22. The cups-daem,on package was
only introduced with 13.04. So you need to follow only the instructions
of comment #21 and this you have done two weeks ago. Now you should
observe the daily crashes, which you already confirmed.
So now please install the
#25 done via automatic update: it worked but a dialog box asked me
whether to replace or not the content of a file like logrotate.d/cups
(I didn't note it, sorry). The file changes text field was empty.
I choose replace as recommended by the dialog but if this file is
related to the crash maybe
Cedric, the pop-up about replacing the file does not appear for normal
users but only for you because you have manually put logrotate.d/cups
file in place for doing the first tests I asked you for. Having answered
Replace was correct. You are now using the file of the package. So now
you are all
When testing using the commands above, please replace
sudo dpkg -i --force-confmiss cups_*.deb
by
sudo dpkg -i --force-confmiss cups-daemon_*.deb
sudo dpkg -i --force-confmiss cups_*.deb
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** Branch linked: lp:debian/experimental/cups
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Title:
cupsd crashes regularly (daily)
Status in “cups” package in Ubuntu:
Fix
Hi,
It is now Tuesday and cupsd has not crashed since I replaced
'/etc/logrotate.d/cups' , my machine was online all the week end.
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Cedric, thanks for the test. I will apply the new logrotate script for
CUPS soon, also for newer versions to avoid crashes and problems in the
future, simply by having a cleaner logrotate script.
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Everyone testing my new logrotate script (comment #15), please do not
forget to remove the /etc/apport/blacklist.d/cups file from the
initially proposed package.
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Uploaded a new fixed package to quantal-proposed, this time using the
improved logrotate script. As soon as the package gets approved it will
be available for testing and a comment with instructions will be posted
here. Please test it and give us feedback as your feedback is required
to make the
Cedric, and everyone else who tested my improved logrotate script, as
soon as the proposed package gets available please run the following
commands in a terminal window to remove my script before installing the
proposed package:
sudo rm /etc/logrotate.d/cups /etc/apport/blacklist.d/cups
mkdir
cupsd crashes nearly everyday on my machine.
I just replaced /etc/logrotate.d/cups by your file and I will tell you Monday
whether the crash still occurs.
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Everyone who suffers this problem (probably only Quantal users), please
replace your file /etc/logrotate.d/cups by the attached file:
sudo cp cups.logrotate /etc/logrotate.d/cups
Now observe for some days. Do the daily crashes go away?
** Attachment added: cups.logrotate
** Branch linked: lp:debian/experimental/cups-filters
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Title:
cupsd crashes regularly (daily)
Status in “cups” package in Ubuntu:
This bug was fixed in the package cups-filters - 1.0.28-0ubuntu1
---
cups-filters (1.0.28-0ubuntu1) raring; urgency=low
* New upstream release
- cups-browsed: Added daemon to browse the Bonjour broadcasts of
shared remote CUPS printers and automatically add local raw
** Branch linked: lp:ubuntu/cups-filters
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Title:
cupsd crashes regularly (daily)
Status in “cups” package in Ubuntu:
Fix
** Branch linked: lp:ubuntu/raring-proposed/cups
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Title:
cupsd crashes regularly (daily)
Status in “cups” package in Ubuntu:
This bug was fixed in the package cups - 1.6.1-0ubuntu13
---
cups (1.6.1-0ubuntu13) raring; urgency=low
* debian/patches/forward-port-cups-1-5-x-cups-browsing.patch: Removed the
forward-port of CUPS broadcasting/browsing as from cups-filters 1.0.27
on we have cups-browsed
** Branch linked: lp:ubuntu/raring-proposed/cups-filters
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Title:
cupsd crashes regularly (daily)
Status in “cups” package in
** Also affects: cups-filters (Ubuntu)
Importance: Undecided
Status: New
** Changed in: cups-filters (Ubuntu)
Status: New = Triaged
** Changed in: cups-filters (Ubuntu Quantal)
Status: New = Invalid
** Changed in: cups-filters (Ubuntu)
Importance: Undecided = High
**
I have now released cups-filters 1.0.26 upstream, with the new cups-
browsed daemon added. cups-browsed browses the Bonjour broadcasts of
shared remote CUPS queues and makes the queues available locally,
eliminating the need of the forward-port patch for CUPS
broadcasting/browsing. As soon as this
Uploaded a fixed package to quantal-proposed. As soon as the package
gets approved it will be available for testing and a comment with
instructions will be posted here. Please test it and give us fedback as
your feedback is required to make the package an official update.
SRU Team: debdiff is
Note thst the proposed package is applying a workaround which is
specific to Quantal. The fix in Raring will be removing the patch for
forward-porting CUPS broadcasting/browsing and replacing it by an extra
daemon for Avahi browsing, making use of CUPS' Avahi broadcasts. The
daemon will be part of
For me the crash always happens when the logrotate is done around 8am in
the morning (beginning of /ver/log/syslog), probably the logrotating of
the CUPS log files (perhaps the reload of the CUPS daemon) triggers the
crash.
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Restarting CUPS as in /etc/logrotate.d/cups, via
sudo invoke-rc.d --quiet cups force-reload
does not cause a crash for me, so probably manipulating the log files of
CUPS (with CUPS still running), right before restarting CUPS causes the
crash.
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I suggest for an SRU in Quantal only to suppress the Apport pop-ups of
the crashes somehow, as a workaround.
The simplest, but rather blunt, method is to add a file
/etc/apport/blacklist.d/cups to a cups SRU with /usr/sbin/cupsd.
However, that would suppress *all* cups crashes, not only this
Unfortunately, the actual crash happens somewhere in Avahi or D-Bus and
the stacktraces do not show through which part of CUPS the crashing
piece of code was reached. Probably it is in a thread started by Avahi.
So it is far from simple to find the place in CUPS where an additional
NULL check is
** Changed in: cups (Ubuntu)
Importance: Undecided = High
** Also affects: cups (Ubuntu Quantal)
Importance: Undecided
Status: New
** Changed in: cups (Ubuntu Quantal)
Importance: Undecided = High
** Changed in: cups (Ubuntu Quantal)
Status: New = Confirmed
** Changed
I have done some tests to investigate the problem. After removing the
patch for forward-porting the CUPS Broadcasting/Browsing and running the
resulting CUPS for a week I did not get any crash any more, returning to
the original version gave me one crash every day or every two days. Then
I tried
** Tags added: patch
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Title:
cupsd crashes regularly (daily)
Status in “cups” package in Ubuntu:
Triaged
Status in “cups” source
I reproduced again. There is a different stack trace, but it's still
triggered from avahi calling into dbus_watch_handle.
** Attachment added: another stacktrace
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1086019/+attachment/3456394/+files/Stacktrace
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I reproduced the crash again today, this time with dbus debug symbols
installed. The stack trace is attached. The stack is entirely avahi +
dbus code, and the signature is very similar to other crashes reported
in other applications. Looks like there might be a locking problem in
the way cups uses
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: cups (Ubuntu)
Status: New = Confirmed
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