[Desktop-packages] [Bug 1248328] Re: Printing emails shows no body text; works only printing to .ps file
Thanks for the update, Jimav. Have a great day! :) G -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1248328 Title: Printing emails shows no body text; works only printing to .ps file Status in thunderbird package in Ubuntu: Invalid Bug description: Other Actions->Print... prints a page with subject in the title, timestamp at the bottom, but the body is *missing* (blank page except for header & footer).The body is replaced by a single lower-case "m" character. The same thing happens if "print to file" is selected with PDF output -- see attachment. However "print to file" with Postscript selected produces a valid .ps file -- see next attachment (same exact message). I recently upgraded Ubuntu 13.04 to 13.10 and this is the first time trying to print an email from Thunderbird. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: thunderbird 1:24.1.0+build1-0ubuntu0.13.10.1 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 Uname: Linux 3.11.0-12-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jima 5335 F pulseaudio /dev/snd/controlC0: jima 5335 F pulseaudio BuildID: 20131028125905 Channel: Unavailable Date: Tue Nov 5 13:35:33 2013 ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2013-08-06 (91 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) IpRoute: default via 192.168.1.254 dev eth0 proto static 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.100 metric 1 IwConfig: vboxnet0 no wireless extensions. eth0 no wireless extensions. lono wireless extensions. MarkForUpload: True MostRecentCrashID: bp-541d8d39-8abc-48b2-acbb-ec10a2130723 PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=24.1.0/20131028125905 (In use) RelatedPackageVersions: totem-mozilla 3.8.2-0ubuntu1 rhythmbox-mozilla 2.99.1-0ubuntu1 RfKill: RunningIncompatibleAddons: False SourcePackage: thunderbird UpgradeStatus: Upgraded to saucy on 2013-10-24 (12 days ago) dmi.bios.date: 09/21/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1408 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P6T dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1408:bd09/21/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6T:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1248328/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1248328] Re: Printing emails shows no body text; works only printing to .ps file
This is no longer a problem using TB 57.0b2 (64-bit) and Ubuntu 18.04 ** Changed in: thunderbird (Ubuntu) Status: Expired => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1248328 Title: Printing emails shows no body text; works only printing to .ps file Status in thunderbird package in Ubuntu: Invalid Bug description: Other Actions->Print... prints a page with subject in the title, timestamp at the bottom, but the body is *missing* (blank page except for header & footer).The body is replaced by a single lower-case "m" character. The same thing happens if "print to file" is selected with PDF output -- see attachment. However "print to file" with Postscript selected produces a valid .ps file -- see next attachment (same exact message). I recently upgraded Ubuntu 13.04 to 13.10 and this is the first time trying to print an email from Thunderbird. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: thunderbird 1:24.1.0+build1-0ubuntu0.13.10.1 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 Uname: Linux 3.11.0-12-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jima 5335 F pulseaudio /dev/snd/controlC0: jima 5335 F pulseaudio BuildID: 20131028125905 Channel: Unavailable Date: Tue Nov 5 13:35:33 2013 ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2013-08-06 (91 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) IpRoute: default via 192.168.1.254 dev eth0 proto static 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.100 metric 1 IwConfig: vboxnet0 no wireless extensions. eth0 no wireless extensions. lono wireless extensions. MarkForUpload: True MostRecentCrashID: bp-541d8d39-8abc-48b2-acbb-ec10a2130723 PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=24.1.0/20131028125905 (In use) RelatedPackageVersions: totem-mozilla 3.8.2-0ubuntu1 rhythmbox-mozilla 2.99.1-0ubuntu1 RfKill: RunningIncompatibleAddons: False SourcePackage: thunderbird UpgradeStatus: Upgraded to saucy on 2013-10-24 (12 days ago) dmi.bios.date: 09/21/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1408 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P6T dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1408:bd09/21/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6T:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1248328/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1248328] Re: Printing emails shows no body text; works only printing to .ps file
[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.] ** Changed in: thunderbird (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1248328 Title: Printing emails shows no body text; works only printing to .ps file Status in thunderbird package in Ubuntu: Expired Bug description: Other Actions->Print... prints a page with subject in the title, timestamp at the bottom, but the body is *missing* (blank page except for header & footer).The body is replaced by a single lower-case "m" character. The same thing happens if "print to file" is selected with PDF output -- see attachment. However "print to file" with Postscript selected produces a valid .ps file -- see next attachment (same exact message). I recently upgraded Ubuntu 13.04 to 13.10 and this is the first time trying to print an email from Thunderbird. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: thunderbird 1:24.1.0+build1-0ubuntu0.13.10.1 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 Uname: Linux 3.11.0-12-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jima 5335 F pulseaudio /dev/snd/controlC0: jima 5335 F pulseaudio BuildID: 20131028125905 Channel: Unavailable Date: Tue Nov 5 13:35:33 2013 ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2013-08-06 (91 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) IpRoute: default via 192.168.1.254 dev eth0 proto static 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.100 metric 1 IwConfig: vboxnet0 no wireless extensions. eth0 no wireless extensions. lono wireless extensions. MarkForUpload: True MostRecentCrashID: bp-541d8d39-8abc-48b2-acbb-ec10a2130723 PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=24.1.0/20131028125905 (In use) RelatedPackageVersions: totem-mozilla 3.8.2-0ubuntu1 rhythmbox-mozilla 2.99.1-0ubuntu1 RfKill: RunningIncompatibleAddons: False SourcePackage: thunderbird UpgradeStatus: Upgraded to saucy on 2013-10-24 (12 days ago) dmi.bios.date: 09/21/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1408 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P6T dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1408:bd09/21/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6T:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1248328/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1248328] Re: Printing emails shows no body text; works only printing to .ps file
Hello Jimav, Thank you for submitting this bug and reporting a problem with printing in Thunderbird. You made this bug report in 2013 and there have been several versions of Ubuntu and Thunderbird since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you run the following (only once): apport-collect 1248328 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and Thunderbird better. G ** Changed in: thunderbird (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1248328 Title: Printing emails shows no body text; works only printing to .ps file Status in thunderbird package in Ubuntu: Incomplete Bug description: Other Actions->Print... prints a page with subject in the title, timestamp at the bottom, but the body is *missing* (blank page except for header & footer).The body is replaced by a single lower-case "m" character. The same thing happens if "print to file" is selected with PDF output -- see attachment. However "print to file" with Postscript selected produces a valid .ps file -- see next attachment (same exact message). I recently upgraded Ubuntu 13.04 to 13.10 and this is the first time trying to print an email from Thunderbird. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: thunderbird 1:24.1.0+build1-0ubuntu0.13.10.1 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 Uname: Linux 3.11.0-12-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jima 5335 F pulseaudio /dev/snd/controlC0: jima 5335 F pulseaudio BuildID: 20131028125905 Channel: Unavailable Date: Tue Nov 5 13:35:33 2013 ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2013-08-06 (91 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) IpRoute: default via 192.168.1.254 dev eth0 proto static 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.100 metric 1 IwConfig: vboxnet0 no wireless extensions. eth0 no wireless extensions. lono wireless extensions. MarkForUpload: True MostRecentCrashID: bp-541d8d39-8abc-48b2-acbb-ec10a2130723 PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=24.1.0/20131028125905 (In use) RelatedPackageVersions: totem-mozilla 3.8.2-0ubuntu1 rhythmbox-mozilla 2.99.1-0ubuntu1 RfKill: RunningIncompatibleAddons: False SourcePackage: thunderbird UpgradeStatus: Upgraded to saucy on 2013-10-24 (12 days ago) dmi.bios.date: 09/21/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1408 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P6T dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1408:bd09/21/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6T:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1248328/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1248328] Re: Printing emails shows no body text; works only printing to .ps file
** Attachment added: Result of Print to File with Postscript selected (looks normal) https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1248328/+attachment/3900977/+files/mozilla.ps -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1248328 Title: Printing emails shows no body text; works only printing to .ps file Status in “thunderbird” package in Ubuntu: New Bug description: Other Actions-Print... prints a page with subject in the title, timestamp at the bottom, but the body is *missing* (blank page except for header footer).The body is replaced by a single lower-case m character. The same thing happens if print to file is selected with PDF output -- see attachment. However print to file with Postscript selected produces a valid .ps file -- see next attachment (same exact message). I recently upgraded Ubuntu 13.04 to 13.10 and this is the first time trying to print an email from Thunderbird. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: thunderbird 1:24.1.0+build1-0ubuntu0.13.10.1 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 Uname: Linux 3.11.0-12-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jima 5335 F pulseaudio /dev/snd/controlC0: jima 5335 F pulseaudio BuildID: 20131028125905 Channel: Unavailable Date: Tue Nov 5 13:35:33 2013 ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2013-08-06 (91 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) IpRoute: default via 192.168.1.254 dev eth0 proto static 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.100 metric 1 IwConfig: vboxnet0 no wireless extensions. eth0 no wireless extensions. lono wireless extensions. MarkForUpload: True MostRecentCrashID: bp-541d8d39-8abc-48b2-acbb-ec10a2130723 PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=24.1.0/20131028125905 (In use) RelatedPackageVersions: totem-mozilla 3.8.2-0ubuntu1 rhythmbox-mozilla 2.99.1-0ubuntu1 RfKill: RunningIncompatibleAddons: False SourcePackage: thunderbird UpgradeStatus: Upgraded to saucy on 2013-10-24 (12 days ago) dmi.bios.date: 09/21/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1408 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P6T dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1408:bd09/21/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6T:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1248328/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp