[Desktop-packages] [Bug 1754425] Re: 18.04 3.27 Gnome-shell Near-Fatalities

2018-03-12 Thread Daniel van Vugt 
Thanks.

This certainly looks like a kernel bug or hardware failure. Your errors
coming from the 'pcieport' kernel module appear to correlate with errors
from the 'nvme' module (for a solid state hard drive). So I think that's
the problem area, which will indeed slow down everything and make
various hardware devices non-responsive.

Your description also mentions wifi issues (which would be your
'ath10k_pci' kernel module) but I think that's most likely a side-effect
of the PCIe problems from the former.

If I had to guess then you probably need one of:
  (a) a kernel bug fix; or
  (b) a new solid state drive; or
  (c) a new motherboard.

We'll wait and see what the kernel people say...

** Changed in: linux (Ubuntu)
   Status: Incomplete => New

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => Invalid

** Summary changed:

- 18.04 3.27 Gnome-shell Near-Fatalities
+ Lots of pcieport and nvme kernel errors on resuming from sleep - system 
non-responsive

** Summary changed:

- Lots of pcieport and nvme kernel errors on resuming from sleep - system 
non-responsive
+ Lots of pcieport and nvme kernel errors - system non-responsive

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Title:
  Lots of pcieport and nvme kernel errors - system non-responsive

Status in gnome-shell package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  New

Bug description:
  If I open the lid, it seems that the computer flat-out doesn't wake
  up. HOWEVER, if I wait patiently more than 20 seconds, and press (not
  hold) the power button, SOMETIMES, the computer will "snap out of it"
  and come back to my desktop. Although RAM is 25% used, and CPU usage
  is around 25-50% or less (depending on apps), mouse will regularly
  freeze up for some seconds every 10 seconds or so. Wifi will claim to
  be "on", but there aren't any networks in the "select network"
  dialogue. Turning wifi off and then on does not fix this problem. So
  I'll be in this terrifying state of non-responsive every few seconds
  computer, with no ability to reconnect to networks and report bug.

  I force restart. The first restart, upon login, will hang indefinitely
  on a purple screen with the cursor in the middle. I will have to force
  restart again. Upon 2nd restart, it will boot "normally".

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: gnome-shell 3.27.92-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
  Uname: Linux 4.15.0-10-generic x86_64
  ApportVersion: 2.20.8-0ubuntu10
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  8 12:38:24 2018
  DisplayManager: gdm3
  InstallationDate: Installed on 2018-03-02 (5 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Desktop-packages] [Bug 1754425] Re: 18.04 3.27 Gnome-shell Near-Fatalities

2018-03-12 Thread tom 
** Attachment added: "dmesg.text"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1754425/+attachment/5077678/+files/dmesg.text

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Title:
  18.04 3.27 Gnome-shell Near-Fatalities

Status in gnome-shell package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  If I open the lid, it seems that the computer flat-out doesn't wake
  up. HOWEVER, if I wait patiently more than 20 seconds, and press (not
  hold) the power button, SOMETIMES, the computer will "snap out of it"
  and come back to my desktop. Although RAM is 25% used, and CPU usage
  is around 25-50% or less (depending on apps), mouse will regularly
  freeze up for some seconds every 10 seconds or so. Wifi will claim to
  be "on", but there aren't any networks in the "select network"
  dialogue. Turning wifi off and then on does not fix this problem. So
  I'll be in this terrifying state of non-responsive every few seconds
  computer, with no ability to reconnect to networks and report bug.

  I force restart. The first restart, upon login, will hang indefinitely
  on a purple screen with the cursor in the middle. I will have to force
  restart again. Upon 2nd restart, it will boot "normally".

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: gnome-shell 3.27.92-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
  Uname: Linux 4.15.0-10-generic x86_64
  ApportVersion: 2.20.8-0ubuntu10
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  8 12:38:24 2018
  DisplayManager: gdm3
  InstallationDate: Installed on 2018-03-02 (5 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Desktop-packages] [Bug 1754425] Re: 18.04 3.27 Gnome-shell Near-Fatalities

2018-03-12 Thread Daniel van Vugt 
Please attach the full output from dmesg (as a file):

dmesg > dmesg.txt


** Description changed:

- If I close the lid, it seems that the computer flat-out doesn't wake up.
+ If I open the lid, it seems that the computer flat-out doesn't wake up.
  HOWEVER, if I wait patiently more than 20 seconds, and press (not hold)
  the power button, SOMETIMES, the computer will "snap out of it" and come
  back to my desktop. Although RAM is 25% used, and CPU usage is around
  25-50% or less (depending on apps), mouse will regularly freeze up for
  some seconds every 10 seconds or so. Wifi will claim to be "on", but
  there aren't any networks in the "select network" dialogue. Turning wifi
  off and then on does not fix this problem. So I'll be in this terrifying
  state of non-responsive every few seconds computer, with no ability to
  reconnect to networks and report bug.
  
  I force restart. The first restart, upon login, will hang indefinitely
  on a purple screen with the cursor in the middle. I will have to force
  restart again. Upon 2nd restart, it will boot "normally".
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: gnome-shell 3.27.92-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
  Uname: Linux 4.15.0-10-generic x86_64
  ApportVersion: 2.20.8-0ubuntu10
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  8 12:38:24 2018
  DisplayManager: gdm3
  InstallationDate: Installed on 2018-03-02 (5 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1754425

Title:
  18.04 3.27 Gnome-shell Near-Fatalities

Status in gnome-shell package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  If I open the lid, it seems that the computer flat-out doesn't wake
  up. HOWEVER, if I wait patiently more than 20 seconds, and press (not
  hold) the power button, SOMETIMES, the computer will "snap out of it"
  and come back to my desktop. Although RAM is 25% used, and CPU usage
  is around 25-50% or less (depending on apps), mouse will regularly
  freeze up for some seconds every 10 seconds or so. Wifi will claim to
  be "on", but there aren't any networks in the "select network"
  dialogue. Turning wifi off and then on does not fix this problem. So
  I'll be in this terrifying state of non-responsive every few seconds
  computer, with no ability to reconnect to networks and report bug.

  I force restart. The first restart, upon login, will hang indefinitely
  on a purple screen with the cursor in the middle. I will have to force
  restart again. Upon 2nd restart, it will boot "normally".

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: gnome-shell 3.27.92-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
  Uname: Linux 4.15.0-10-generic x86_64
  ApportVersion: 2.20.8-0ubuntu10
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  8 12:38:24 2018
  DisplayManager: gdm3
  InstallationDate: Installed on 2018-03-02 (5 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Desktop-packages] [Bug 1754425] Re: 18.04 3.27 Gnome-shell Near-Fatalities

2018-03-12 Thread tom 
1. Yes, opening the lid.

2. In dmesg, I see a ton of 
[52698.053359] pcieport :00:1d.0: AER: Corrected error received: id=00e8
[52698.053373] pcieport :00:1d.0: PCIe Bus Error: severity=Corrected, 
type=Data Link Layer, id=00e8(Transmitter ID)
[52698.053383] pcieport :00:1d.0:   device [8086:a118] error 
status/mask=1000/2000
[52698.053389] pcieport :00:1d.0:[12] Replay Timer Timeout  

repeating  over and over.

3. lspci -k
hangs the system for several seconds. then:

00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor 
Host Bridge/DRAM Registers (rev 05)
Subsystem: Dell Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM 
Registers
00:01.0 PCI bridge: Intel Corporation Skylake PCIe Controller (x16) (rev 05)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:02.0 VGA compatible controller: Intel Corporation Device 591b (rev 04)
Subsystem: Dell Device 07be
Kernel driver in use: i915
Kernel modules: i915
00:04.0 Signal processing controller: Intel Corporation Skylake Processor 
Thermal Subsystem (rev 05)
Subsystem: Dell Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor 
Thermal Subsystem
Kernel driver in use: proc_thermal
Kernel modules: processor_thermal_device
00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI 
Controller (rev 31)
Subsystem: Dell Sunrise Point-H USB 3.0 xHCI Controller
Kernel driver in use: xhci_hcd
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-H Thermal 
subsystem (rev 31)
Subsystem: Dell Sunrise Point-H Thermal subsystem
Kernel driver in use: intel_pch_thermal
Kernel modules: intel_pch_thermal
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-H Serial 
IO I2C Controller #0 (rev 31)
Subsystem: Dell Sunrise Point-H Serial IO I2C Controller
Kernel driver in use: intel-lpss
Kernel modules: intel_lpss_pci
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-H Serial 
IO I2C Controller #1 (rev 31)
Subsystem: Dell Sunrise Point-H Serial IO I2C Controller
Kernel driver in use: intel-lpss
Kernel modules: intel_lpss_pci
00:16.0 Communication controller: Intel Corporation Sunrise Point-H CSME HECI 
#1 (rev 31)
Subsystem: Dell Sunrise Point-H CSME HECI
Kernel driver in use: mei_me
Kernel modules: mei_me
00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA Controller 
[AHCI mode] (rev 31)
Subsystem: Dell Sunrise Point-H SATA Controller [AHCI mode]
Kernel driver in use: ahci
Kernel modules: ahci
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #1 
(rev f1)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.1 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #2 
(rev f1)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1d.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #9 
(rev f1)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1d.4 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #13 
(rev f1)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1d.6 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #15 
(rev f1)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-H LPC Controller (rev 31)
Subsystem: Dell Sunrise Point-H LPC Controller
00:1f.2 Memory controller: Intel Corporation Sunrise Point-H PMC (rev 31)
Subsystem: Dell Sunrise Point-H PMC
00:1f.3 Audio device: Intel Corporation CM238 HD Audio Controller (rev 31)
Subsystem: Dell CM238 HD Audio Controller
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
00:1f.4 SMBus: Intel Corporation Sunrise Point-H SMBus (rev 31)
Subsystem: Dell Sunrise Point-H SMBus
Kernel modules: i2c_i801
01:00.0 3D controller: NVIDIA Corporation GP107M [GeForce GTX 1050 Mobile] (rev 
a1)
Subsystem: Dell GP107M [GeForce GTX 1050 Mobile]
Kernel driver in use: nouveau
Kernel modules: nvidiafb, nouveau
02:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network 
Adapter (rev 32)
Subsystem: Bigfoot Networks, Inc. QCA6174 802.11ac Wireless Network 
Adapter
Kernel driver in use: ath10k_pci
Kernel modules: ath10k_pci
03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI 
Express Card Reader (rev 01)
Subsystem: Dell RTS525A PCI Express Card Reader
Kernel driver in use: rtsx_pci
Kernel modules: rtsx_pci
04:00.0 Non-Volatile memory controller: Device 1c5c:1283
Subsystem: Device 1c5c:
Kernel driver in use: nvme


when i try to copy the text in terminal, it

[Desktop-packages] [Bug 1754425] Re: 18.04 3.27 Gnome-shell Near-Fatalities

2018-03-08 Thread Daniel van Vugt 
Also:

3. Please run 'lspci -k' and attach the output.

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https://bugs.launchpad.net/bugs/1754425

Title:
  18.04 3.27 Gnome-shell Near-Fatalities

Status in gnome-shell package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  If I close the lid, it seems that the computer flat-out doesn't wake
  up. HOWEVER, if I wait patiently more than 20 seconds, and press (not
  hold) the power button, SOMETIMES, the computer will "snap out of it"
  and come back to my desktop. Although RAM is 25% used, and CPU usage
  is around 25-50% or less (depending on apps), mouse will regularly
  freeze up for some seconds every 10 seconds or so. Wifi will claim to
  be "on", but there aren't any networks in the "select network"
  dialogue. Turning wifi off and then on does not fix this problem. So
  I'll be in this terrifying state of non-responsive every few seconds
  computer, with no ability to reconnect to networks and report bug.

  I force restart. The first restart, upon login, will hang indefinitely
  on a purple screen with the cursor in the middle. I will have to force
  restart again. Upon 2nd restart, it will boot "normally".

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: gnome-shell 3.27.92-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
  Uname: Linux 4.15.0-10-generic x86_64
  ApportVersion: 2.20.8-0ubuntu10
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  8 12:38:24 2018
  DisplayManager: gdm3
  InstallationDate: Installed on 2018-03-02 (5 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Desktop-packages] [Bug 1754425] Re: 18.04 3.27 Gnome-shell Near-Fatalities

2018-03-08 Thread Daniel van Vugt 
Thanks Tom. More questions:

1. How are you trying to wake up the machine initially? Do you mean you're 
_opening_ the lid and expecting it to wake up (which is correct)?
("If I close the lid, it seems that the computer flat-out doesn't wake up.")

2. Can you please attach output from 'dmesg' ASAP after the problem has
started? I can see some hints of kernel/hardware issues in your
JournalErrors.txt but maybe 'dmesg' would be more useful.

** Description changed:

- It's impossible to make a normal bug report, so here's the best I can
- describe:
- 
- EVERY login to gnome, there is a moment after I enter my password and
- press return, where whole screen goes small-resolution (cursor small,
- all text and boxes get smaller), and best way to describe it is
- "colorful static" pattern replaces the purple/black. After this hiccup,
- a moment of black, then taken to the gnome desktop. Things work fine.
- 
  If I close the lid, it seems that the computer flat-out doesn't wake up.
  HOWEVER, if I wait patiently more than 20 seconds, and press (not hold)
  the power button, SOMETIMES, the computer will "snap out of it" and come
  back to my desktop. Although RAM is 25% used, and CPU usage is around
  25-50% or less (depending on apps), mouse will regularly freeze up for
  some seconds every 10 seconds or so. Wifi will claim to be "on", but
  there aren't any networks in the "select network" dialogue. Turning wifi
  off and then on does not fix this problem. So I'll be in this terrifying
  state of non-responsive every few seconds computer, with no ability to
  reconnect to networks and report bug.
  
  I force restart. The first restart, upon login, will hang indefinitely
  on a purple screen with the cursor in the middle. I will have to force
  restart again. Upon 2nd restart, it will boot "normally", in that after
  I login, I get the "familiar" "colorful static" splash screen before
  being taken to normal functional gnome desktop experience.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: gnome-shell 3.27.92-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
  Uname: Linux 4.15.0-10-generic x86_64
  ApportVersion: 2.20.8-0ubuntu10
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  8 12:38:24 2018
  DisplayManager: gdm3
  InstallationDate: Installed on 2018-03-02 (5 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
  ProcEnviron:
-  TERM=xterm-256color
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

** Description changed:

  If I close the lid, it seems that the computer flat-out doesn't wake up.
  HOWEVER, if I wait patiently more than 20 seconds, and press (not hold)
  the power button, SOMETIMES, the computer will "snap out of it" and come
  back to my desktop. Although RAM is 25% used, and CPU usage is around
  25-50% or less (depending on apps), mouse will regularly freeze up for
  some seconds every 10 seconds or so. Wifi will claim to be "on", but
  there aren't any networks in the "select network" dialogue. Turning wifi
  off and then on does not fix this problem. So I'll be in this terrifying
  state of non-responsive every few seconds computer, with no ability to
  reconnect to networks and report bug.
  
  I force restart. The first restart, upon login, will hang indefinitely
  on a purple screen with the cursor in the middle. I will have to force
- restart again. Upon 2nd restart, it will boot "normally", in that after
- I login, I get the "familiar" "colorful static" splash screen before
- being taken to normal functional gnome desktop experience.
+ restart again. Upon 2nd restart, it will boot "normally".
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: gnome-shell 3.27.92-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
  Uname: Linux 4.15.0-10-generic x86_64
  ApportVersion: 2.20.8-0ubuntu10
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  8 12:38:24 2018
  DisplayManager: gdm3
  InstallationDate: Installed on 2018-03-02 (5 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

** Also affects: linux (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

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Title:
  18.04 3.27 Gnome-shell Near-Fatalities

Status in gnome-shell package in

Re: [Desktop-packages] [Bug 1754425] Re: 18.04 3.27 Gnome-shell Near-Fatalities

2018-03-08 Thread tom 
Remove references to colorful static. The problem was these issues may or
may not be related, and both are not reportable in the usual way. I was
just mentioning all the serious symptoms of problems together, rather than
assuming they were all the result of a single discrete bug.

On Mar 8, 2018 21:51, "Daniel van Vugt" 
wrote:

> Tom, please try to report one issue per bug.
>
> We can either:
>
>  * make this a duplicate of bug 1753776 and you log a new bug for the
> other problem; or
>  * remove references to the first "static" problem from this bug.
>
> So please let us know how you'd like to proceed.
>
> ** Changed in: gnome-shell (Ubuntu)
>Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1754425
>
> Title:
>   18.04 3.27 Gnome-shell Near-Fatalities
>
> Status in gnome-shell package in Ubuntu:
>   Incomplete
>
> Bug description:
>   It's impossible to make a normal bug report, so here's the best I can
>   describe:
>
>   EVERY login to gnome, there is a moment after I enter my password and
>   press return, where whole screen goes small-resolution (cursor small,
>   all text and boxes get smaller), and best way to describe it is
>   "colorful static" pattern replaces the purple/black. After this
>   hiccup, a moment of black, then taken to the gnome desktop. Things
>   work fine.
>
>   If I close the lid, it seems that the computer flat-out doesn't wake
>   up. HOWEVER, if I wait patiently more than 20 seconds, and press (not
>   hold) the power button, SOMETIMES, the computer will "snap out of it"
>   and come back to my desktop. Although RAM is 25% used, and CPU usage
>   is around 25-50% or less (depending on apps), mouse will regularly
>   freeze up for some seconds every 10 seconds or so. Wifi will claim to
>   be "on", but there aren't any networks in the "select network"
>   dialogue. Turning wifi off and then on does not fix this problem. So
>   I'll be in this terrifying state of non-responsive every few seconds
>   computer, with no ability to reconnect to networks and report bug.
>
>   I force restart. The first restart, upon login, will hang indefinitely
>   on a purple screen with the cursor in the middle. I will have to force
>   restart again. Upon 2nd restart, it will boot "normally", in that
>   after I login, I get the "familiar" "colorful static" splash screen
>   before being taken to normal functional gnome desktop experience.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: gnome-shell 3.27.92-0ubuntu1
>   ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
>   Uname: Linux 4.15.0-10-generic x86_64
>   ApportVersion: 2.20.8-0ubuntu10
>   Architecture: amd64
>   CurrentDesktop: ubuntu:GNOME
>   Date: Thu Mar  8 12:38:24 2018
>   DisplayManager: gdm3
>   InstallationDate: Installed on 2018-03-02 (5 days ago)
>   InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64
> (20180228)
>   ProcEnviron:
>TERM=xterm-256color
>PATH=(custom, no user)
>XDG_RUNTIME_DIR=
>LANG=en_US.UTF-8
>SHELL=/bin/bash
>   SourcePackage: gnome-shell
>   UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+
> bug/1754425/+subscriptions
>

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1754425

Title:
  18.04 3.27 Gnome-shell Near-Fatalities

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  It's impossible to make a normal bug report, so here's the best I can
  describe:

  EVERY login to gnome, there is a moment after I enter my password and
  press return, where whole screen goes small-resolution (cursor small,
  all text and boxes get smaller), and best way to describe it is
  "colorful static" pattern replaces the purple/black. After this
  hiccup, a moment of black, then taken to the gnome desktop. Things
  work fine.

  If I close the lid, it seems that the computer flat-out doesn't wake
  up. HOWEVER, if I wait patiently more than 20 seconds, and press (not
  hold) the power button, SOMETIMES, the computer will "snap out of it"
  and come back to my desktop. Although RAM is 25% used, and CPU usage
  is around 25-50% or less (depending on apps), mouse will regularly
  freeze up for some seconds every 10 seconds or so. Wifi will claim to
  be "on", but there aren't any networks in the "select network"
  dialogue. Turning wifi off and then on does not fix this problem. So
  I'll be in this terrifying state of non-responsive every few seconds
  computer, with no ability to reconnect to networks and report bug.

  I force restart. The first restart, upon login, will hang indefinitely
  on a purple screen with the cursor in the middle. I will have to force

[Desktop-packages] [Bug 1754425] Re: 18.04 3.27 Gnome-shell Near-Fatalities

2018-03-08 Thread Daniel van Vugt 
Tom, please try to report one issue per bug.

We can either:

 * make this a duplicate of bug 1753776 and you log a new bug for the other 
problem; or
 * remove references to the first "static" problem from this bug.

So please let us know how you'd like to proceed.

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1754425

Title:
  18.04 3.27 Gnome-shell Near-Fatalities

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  It's impossible to make a normal bug report, so here's the best I can
  describe:

  EVERY login to gnome, there is a moment after I enter my password and
  press return, where whole screen goes small-resolution (cursor small,
  all text and boxes get smaller), and best way to describe it is
  "colorful static" pattern replaces the purple/black. After this
  hiccup, a moment of black, then taken to the gnome desktop. Things
  work fine.

  If I close the lid, it seems that the computer flat-out doesn't wake
  up. HOWEVER, if I wait patiently more than 20 seconds, and press (not
  hold) the power button, SOMETIMES, the computer will "snap out of it"
  and come back to my desktop. Although RAM is 25% used, and CPU usage
  is around 25-50% or less (depending on apps), mouse will regularly
  freeze up for some seconds every 10 seconds or so. Wifi will claim to
  be "on", but there aren't any networks in the "select network"
  dialogue. Turning wifi off and then on does not fix this problem. So
  I'll be in this terrifying state of non-responsive every few seconds
  computer, with no ability to reconnect to networks and report bug.

  I force restart. The first restart, upon login, will hang indefinitely
  on a purple screen with the cursor in the middle. I will have to force
  restart again. Upon 2nd restart, it will boot "normally", in that
  after I login, I get the "familiar" "colorful static" splash screen
  before being taken to normal functional gnome desktop experience.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: gnome-shell 3.27.92-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
  Uname: Linux 4.15.0-10-generic x86_64
  ApportVersion: 2.20.8-0ubuntu10
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  8 12:38:24 2018
  DisplayManager: gdm3
  InstallationDate: Installed on 2018-03-02 (5 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1754425] Re: 18.04 3.27 Gnome-shell Near-Fatalities

2018-03-08 Thread tom 
** This bug is no longer a duplicate of bug 1753776
   Graphics corruption in login animation to Xorg sessions

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1754425

Title:
  18.04 3.27 Gnome-shell Near-Fatalities

Status in gnome-shell package in Ubuntu:
  New

Bug description:
  It's impossible to make a normal bug report, so here's the best I can
  describe:

  EVERY login to gnome, there is a moment after I enter my password and
  press return, where whole screen goes small-resolution (cursor small,
  all text and boxes get smaller), and best way to describe it is
  "colorful static" pattern replaces the purple/black. After this
  hiccup, a moment of black, then taken to the gnome desktop. Things
  work fine.

  If I close the lid, it seems that the computer flat-out doesn't wake
  up. HOWEVER, if I wait patiently more than 20 seconds, and press (not
  hold) the power button, SOMETIMES, the computer will "snap out of it"
  and come back to my desktop. Although RAM is 25% used, and CPU usage
  is around 25-50% or less (depending on apps), mouse will regularly
  freeze up for some seconds every 10 seconds or so. Wifi will claim to
  be "on", but there aren't any networks in the "select network"
  dialogue. Turning wifi off and then on does not fix this problem. So
  I'll be in this terrifying state of non-responsive every few seconds
  computer, with no ability to reconnect to networks and report bug.

  I force restart. The first restart, upon login, will hang indefinitely
  on a purple screen with the cursor in the middle. I will have to force
  restart again. Upon 2nd restart, it will boot "normally", in that
  after I login, I get the "familiar" "colorful static" splash screen
  before being taken to normal functional gnome desktop experience.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: gnome-shell 3.27.92-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
  Uname: Linux 4.15.0-10-generic x86_64
  ApportVersion: 2.20.8-0ubuntu10
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  8 12:38:24 2018
  DisplayManager: gdm3
  InstallationDate: Installed on 2018-03-02 (5 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1754425/+subscriptions

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[Desktop-packages] [Bug 1754425] Re: 18.04 3.27 Gnome-shell Near-Fatalities

2018-03-08 Thread tom 
*** This bug is a duplicate of bug 1753776 ***
https://bugs.launchpad.net/bugs/1753776

Thanks Jeremy. That bug definitely describes the normal login behavior I
see. However, the main part of this bug is strange behavior after
closing the lid, and the failed first restart freezing on purple screen.

So, while part of this bug report is duplicate, part of it is not (so
far as I know).

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1754425

Title:
  18.04 3.27 Gnome-shell Near-Fatalities

Status in gnome-shell package in Ubuntu:
  New

Bug description:
  It's impossible to make a normal bug report, so here's the best I can
  describe:

  EVERY login to gnome, there is a moment after I enter my password and
  press return, where whole screen goes small-resolution (cursor small,
  all text and boxes get smaller), and best way to describe it is
  "colorful static" pattern replaces the purple/black. After this
  hiccup, a moment of black, then taken to the gnome desktop. Things
  work fine.

  If I close the lid, it seems that the computer flat-out doesn't wake
  up. HOWEVER, if I wait patiently more than 20 seconds, and press (not
  hold) the power button, SOMETIMES, the computer will "snap out of it"
  and come back to my desktop. Although RAM is 25% used, and CPU usage
  is around 25-50% or less (depending on apps), mouse will regularly
  freeze up for some seconds every 10 seconds or so. Wifi will claim to
  be "on", but there aren't any networks in the "select network"
  dialogue. Turning wifi off and then on does not fix this problem. So
  I'll be in this terrifying state of non-responsive every few seconds
  computer, with no ability to reconnect to networks and report bug.

  I force restart. The first restart, upon login, will hang indefinitely
  on a purple screen with the cursor in the middle. I will have to force
  restart again. Upon 2nd restart, it will boot "normally", in that
  after I login, I get the "familiar" "colorful static" splash screen
  before being taken to normal functional gnome desktop experience.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: gnome-shell 3.27.92-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
  Uname: Linux 4.15.0-10-generic x86_64
  ApportVersion: 2.20.8-0ubuntu10
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  8 12:38:24 2018
  DisplayManager: gdm3
  InstallationDate: Installed on 2018-03-02 (5 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1754425/+subscriptions

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[Desktop-packages] [Bug 1754425] Re: 18.04 3.27 Gnome-shell Near-Fatalities

2018-03-08 Thread Jeremy Bicha 
*** This bug is a duplicate of bug 1753776 ***
https://bugs.launchpad.net/bugs/1753776

Thank you for taking the time to report this bug. This bug has already
been reported as #1753776 so I am marking it a duplicate.

** This bug has been marked a duplicate of bug 1753776
   Graphics corruption in login animation to Xorg sessions

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1754425

Title:
  18.04 3.27 Gnome-shell Near-Fatalities

Status in gnome-shell package in Ubuntu:
  New

Bug description:
  It's impossible to make a normal bug report, so here's the best I can
  describe:

  EVERY login to gnome, there is a moment after I enter my password and
  press return, where whole screen goes small-resolution (cursor small,
  all text and boxes get smaller), and best way to describe it is
  "colorful static" pattern replaces the purple/black. After this
  hiccup, a moment of black, then taken to the gnome desktop. Things
  work fine.

  If I close the lid, it seems that the computer flat-out doesn't wake
  up. HOWEVER, if I wait patiently more than 20 seconds, and press (not
  hold) the power button, SOMETIMES, the computer will "snap out of it"
  and come back to my desktop. Although RAM is 25% used, and CPU usage
  is around 25-50% or less (depending on apps), mouse will regularly
  freeze up for some seconds every 10 seconds or so. Wifi will claim to
  be "on", but there aren't any networks in the "select network"
  dialogue. Turning wifi off and then on does not fix this problem. So
  I'll be in this terrifying state of non-responsive every few seconds
  computer, with no ability to reconnect to networks and report bug.

  I force restart. The first restart, upon login, will hang indefinitely
  on a purple screen with the cursor in the middle. I will have to force
  restart again. Upon 2nd restart, it will boot "normally", in that
  after I login, I get the "familiar" "colorful static" splash screen
  before being taken to normal functional gnome desktop experience.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: gnome-shell 3.27.92-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
  Uname: Linux 4.15.0-10-generic x86_64
  ApportVersion: 2.20.8-0ubuntu10
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  8 12:38:24 2018
  DisplayManager: gdm3
  InstallationDate: Installed on 2018-03-02 (5 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1754425/+subscriptions

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[Desktop-packages] [Bug 1754425] Re: 18.04 3.27 Gnome-shell Near-Fatalities

2018-03-08 Thread tom 
The colorful static looks like this, but colorful:
https://i.stack.imgur.com/GQQxy.jpg

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1754425

Title:
  18.04 3.27 Gnome-shell Near-Fatalities

Status in gnome-shell package in Ubuntu:
  New

Bug description:
  It's impossible to make a normal bug report, so here's the best I can
  describe:

  EVERY login to gnome, there is a moment after I enter my password and
  press return, where whole screen goes small-resolution (cursor small,
  all text and boxes get smaller), and best way to describe it is
  "colorful static" pattern replaces the purple/black. After this
  hiccup, a moment of black, then taken to the gnome desktop. Things
  work fine.

  If I close the lid, it seems that the computer flat-out doesn't wake
  up. HOWEVER, if I wait patiently more than 20 seconds, and press (not
  hold) the power button, SOMETIMES, the computer will "snap out of it"
  and come back to my desktop. Although RAM is 25% used, and CPU usage
  is around 25-50% or less (depending on apps), mouse will regularly
  freeze up for some seconds every 10 seconds or so. Wifi will claim to
  be "on", but there aren't any networks in the "select network"
  dialogue. Turning wifi off and then on does not fix this problem. So
  I'll be in this terrifying state of non-responsive every few seconds
  computer, with no ability to reconnect to networks and report bug.

  I force restart. The first restart, upon login, will hang indefinitely
  on a purple screen with the cursor in the middle. I will have to force
  restart again. Upon 2nd restart, it will boot "normally", in that
  after I login, I get the "familiar" "colorful static" splash screen
  before being taken to normal functional gnome desktop experience.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: gnome-shell 3.27.92-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
  Uname: Linux 4.15.0-10-generic x86_64
  ApportVersion: 2.20.8-0ubuntu10
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  8 12:38:24 2018
  DisplayManager: gdm3
  InstallationDate: Installed on 2018-03-02 (5 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1754425/+subscriptions

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