[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
Thank you for reporting this bug to Ubuntu. Ubuntu 18.10 (cosmic) reached end-of-life on July 18, 2019. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in. ** Changed in: linux Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: Incomplete Status in linux package in Ubuntu: Won't Fix Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Won't Fix Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Won't Fix Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Won't Fix Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
This bug is closed. Please use the 'ubuntu-bug' command to open a new one. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Won't Fix Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Won't Fix Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Won't Fix Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Won't Fix Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
This happens to me every week on Ubuntu 16.04. LTS with kernel 4.15.0-112-generic. It seems to be a random complete system freeze. The mouse does not respond, caps lock and numlock do not change light on keyboard, ctrl alt f2/f3/etc does not work, and even Alt + SysRq REISUB does not respond. Only a hard reset works by pressing the power button will reboot the system. I noticed I could reproduce the bug easily by watching videos and/or reading news on "heavy" newspaper websites in Firefox. In contrast, in Chrome I rarely experience the issue. >From what I have read, and since I have a GeForce GTX graphic card with original NVIDIA drivers installed, I suspect that the problem is strongly related to these three components: video encoder/decoder, browser and graphic card/drivers. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Won't Fix Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Won't Fix Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Won't Fix Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Won't Fix Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
Thank you for reporting this bug to Ubuntu. Ubuntu 18.10 (cosmic) reached end-of-life on July 18, 2019. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Won't Fix Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Won't Fix Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Won't Fix Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Won't Fix Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
Everyone please report NEW bugs by running: ubuntu-bug linux -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Won't Fix Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Won't Fix Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Won't Fix Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Won't Fix Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
Thank you for reporting this bug to Ubuntu. Ubuntu 18.10 (cosmic) reached end-of-life on July 18, 2019. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed. ** Changed in: linux (Ubuntu Cosmic) Status: Triaged => Won't Fix ** Changed in: linux (Ubuntu Disco) Status: Triaged => Won't Fix ** Changed in: linux (Ubuntu) Status: Confirmed => Won't Fix ** Changed in: linux (Ubuntu Bionic) Status: Triaged => Won't Fix -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Won't Fix Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Won't Fix Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Won't Fix Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Won't Fix Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
I also experienced regular system freeze when playing youtube videos. The freeze would not occur after removing xserver-xorg-video-intel. I am on 20.04. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
UPDATE: freezes stopped occuring since I uninstalled xserver-xorg-video- intel. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
I am experiencing the freeze regularly since I attached an external
display through HDMI.
Dell Inc. Inspiron 5558/086DKN, BIOS A18 12/30/2019
Ubuntu 18.04.4
Freeze happens on kernels:
4.15.0-91
4.15.0-34
I didn't try other versions.
I tried the ahci.mobile_lpm_policy={0,1} setting (#58) - with both 0 and 1
freeze happened again.
I tried the extra X11 Intel settings (#42), but since then I removed the X11
intel driver package xserver-xorg-video-intel, as it is labeled as discouraged
for HW newer than 2007, X11 doesn't recognize this configuration section.
Some extra details:
I have docker running.
VirtualBox modules are loaded at boot.
journalctl doesn't show anything right before the freeze.
Can someone point me what sort of extra logging/tracing I can enable to
poinpoint the issue?
Thanks.
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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1798961
Title:
Random unrecoverable freezes on Ubuntu 18.10
Status in Linux:
New
Status in linux package in Ubuntu:
Confirmed
Status in xserver-xorg-video-intel package in Ubuntu:
Invalid
Status in linux source package in Bionic:
Triaged
Status in xserver-xorg-video-intel source package in Bionic:
Invalid
Status in linux source package in Cosmic:
Triaged
Status in xserver-xorg-video-intel source package in Cosmic:
Invalid
Status in linux source package in Disco:
Triaged
Status in xserver-xorg-video-intel source package in Disco:
Invalid
Bug description:
First thing I notice is that the mouse cursor freezes as I'm using it,
then I hit the CAPS LOCK key and the LED indicator doesn't respond.
Then I try the "REISUB" command, but it doesn't do anything either.
Only a hard reset works, pressing down the power button for a few
seconds.
How to reproduce?
I couldn't figure out a consistent method. It is still random to me.
Version: Ubuntu 4.18.0-10.11-generic 4.18.12
System information attached.
Also happens under Arch Linux and Fedora.
I've talked to another user on IRC who seems to be having the same freezes.
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: linux-image-4.18.0-10-generic 4.18.0-10.11
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
Uname: Linux 4.18.0-10-generic x86_64
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC1: dsilva 1213 F pulseaudio
/dev/snd/controlC0: dsilva 1213 F pulseaudio
CurrentDesktop: XFCE
Date: Sat Oct 20 09:54:50 2018
InstallationDate: Installed on 2018-10-20 (0 days ago)
InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
(20181017.2)
MachineType: Dell Inc. Inspiron 5458
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic
root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.18.0-10-generic N/A
linux-backports-modules-4.18.0-10-generic N/A
linux-firmware 1.175
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/02/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.name: 09WGNT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 5458
dmi.product.sku: Inspiron 5458
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
I have the same issue but have not investigated further as yet. I have recently upgraded however the issue was there before. I'm leaning toward a hardware issue. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
Addition: neither #42 nor #58 doesn't help. The problem persists in 19.10 too. This laptop had the same issue in Win10. I reinstalled it from Microsoft's ISO (to exclude potential bugs in Dell soft) and problem was gone. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
I confirm Solution #58 (add `ahci.mobile_lpm_policy=0` to boot options works great). Thanks @prasanth-s-cmi! It fixed freezes and "didn't wake up" problem on Dell Latitute 7390 2018 year manufactured. dev@dev-L-7390:~$ inxi -Fz System:Host: dev-L-7390 Kernel: 5.0.0-37-generic x86_64 bits: 64 Desktop: Gnome 3.28.4 Distro: Ubuntu 18.04.3 LTS Machine: Device: laptop System: Dell product: Latitude 7390 serial: N/A Mobo: Dell model: 09386V v: A00 serial: N/A UEFI: Dell v: 1.13.1 date: 11/08/2019 BatteryBAT0: charge: 17.8 Wh 30.3% condition: 58.7/60.0 Wh (98%) CPU: Quad core Intel Core i7-8650U (-MT-MCP-) cache: 8192 KB clock speeds: max: 4200 MHz 1: 800 MHz 2: 800 MHz 3: 800 MHz 4: 800 MHz 5: 800 MHz 6: 800 MHz 7: 800 MHz 8: 800 MHz Graphics: Card: Intel UHD Graphics 620 Display Server: x11 (X.Org 1.20.4 ) drivers: fbdev (unloaded: modesetting,vesa) Resolution: 1920x1080@60.00hz OpenGL: renderer: Mesa DRI Intel UHD Graphics 620 (Kabylake GT2) version: 4.5 Mesa 19.0.8 Audio: Card Intel Sunrise Point-LP HD Audio driver: snd_hda_intel Sound: ALSA v: k5.0.0-37-generic Network: Card-1: Intel Ethernet Connection (4) I219-LM driver: e1000e IF: enp0s31f6 state: down mac: Card-2: Intel Wireless 8265 / 8275 driver: iwlwifi IF: wlp2s0 state: up mac: Drives:HDD Total Size: 512.1GB (4.2% used) ID-1: /dev/sda model: TOSHIBA_KSG60ZMV size: 512.1GB Partition: ID-1: / size: 42G used: 4.8G (13%) fs: ext4 dev: /dev/sda5 ID-2: /home size: 309G used: 956M (1%) fs: ext4 dev: /dev/sda7 ID-3: swap-1 size: 16.00GB used: 0.00GB (0%) fs: swap dev: /dev/sda6 RAID: No RAID devices: /proc/mdstat, md_mod kernel module present Sensors: System Temperatures: cpu: 44.0C mobo: N/A Fan Speeds (in rpm): cpu: 0 Info: Processes: 293 Uptime: 8:54 Memory: 1873.3/15916.4MB Client: Shell (bash) inxi: 2.3.56 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
Happening to me too. Full details available on this issue: https://github.com/brave/brave-browser/issues/7439 ** Bug watch added: github.com/brave/brave-browser/issues #7439 https://github.com/brave/brave-browser/issues/7439 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
Hey guys, I also experienced this problem, but after increasing swap memory from 2GB to 8GB, I didn't reproduce the issue for 1 month straight. Hope this helps, Igor D. Grkavac. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
This happens to me about three times a week on Ubuntu 18.04.3 LTS with kernel 4.15.0-70-generic. I have not been able to find a way to consistently reproduce it. It is a random complete system freeze. The mouse does not respond, caps lock and numlock do not change light on keyboard, ctrl alt f2/f3/etc does not work, and even Alt + SysRq REISUB does not respond. Only a hard reset works by pressing the power button will reboot the system. The first sign of it happening is the mouse begins to stutter for a couple seconds before the whole screen completely freezes. Here is some system info: CPU: AMD Ryzen Threadripper 1950X 16-Core Processor Graphics: Nvidia Quadro P4000 Motherboard: Asus ROG STRIX X399-E GAMING Ubuntu version: 18.04.3 Memory: 62.8 GiB Gnome: 3.28.2 Disk capacity: 903.7 GB -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
How to reproduce? I am now running 18.04 LTS, problem is there since 16.04 LTS. I have noticed if I disable my displays from going into power-safe mode and still let ubuntu go into the lock screen I could keep the machine running. I also disable the "No signal power off" feature on my displays. This is not something you want on the long run, but since I combine my desktop with a server running several virtual machines, I need to machine to stay on. When I get to my desktop, after not using it for a while, and I press CTRL - SHIFT, Ubuntu will wakeup and show the lock screen, I can then login - I never have a crash again. But when I move the mouse first I sometimes still get the crash. I have tested this for a couple of weeks, making sure my mouse never moves when I touch the keyboard. Even bumping the table could cause the mouse to send some signals and crash the desktop. Important: I sometimes move the mouse first and does not crash, but never when I press CTRL - SHIFT first. I have a suspicion that there is an issue when Ubuntu wake up and peripherals are doing stuff. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
I have been a victim of the same behaviour on Debian* for about 6 months. The computer, assembled with amd64 architecture, crashes with both Debian 9 and Debian 10, both with proprietary NVidia and Nouveau drivers. The mouse stops and the system is irreparably planted: no Sysreq, no remote connection, no other terminals: nothing. I activated all the logs I knew about but I didn't have any kind of clarification. Thank you, Riccardo ps. I know that the bug refers to Ubuntu but I suppose that, since the basis of the system is the same, it may have a common cause. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
I can confirm this bug also on a Dell XPS desktop system, which was running Ubuntu for several years and versions before without any issues. In my case the freeze happens with mostly Chrome browsers, usually within a minute or so. It renders the system practically unusable, so I would consider it as a high priority issue for 19.10. The recent kernel upgrades (official) were not solving the system. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
Same issue, here, on Latitude 5547 with Intel Haswell i3 and Haswell-ULT integrated (HD 4400) graphics. This laptop has fully upgraded hardware - new SSD, new 16GB RAM, new battery, new Wifi/BT card - and performs like a monster, running Windows, Manjaro, and most Ubuntu flavors, including a touchscreen. However, my goto is Ubuntu Studio (xfce), and that OS is where I'm getting the random freezes. It just locks up under no repeatable conditions. Sometimes it happens while I'm working, sometimes while I'm away from my desk, sometimes with apps running, sometimes with no apps open, so workload is not a factor. One caveat to my experience: I'm able to use the Alt-Ctrl-F* keys to drop to a terminal, but nothing else works. No other keys on the keyboard respond, nor does the touchscreen receive input. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
I am having the same issue since 18.04. I monitored the memory usage in system monitor. The total RAM uses increases gradually after the boot. Even if no program is running it goes on increasing until it is 100% and then everything freezes. The memory uses by the processes doesn't add up to the total memory uses shown. Whichever program is eating the RAM is not listed in the processes. The issue remains in 19.04. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
** Tags added: ubuntu-certified -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
I was also getting random freeze (multiple times a day), and using the ahci.mobile_lpm_policy=0 appears to solve the issue as well (didn't try another value). BTW, I am using Debian (kernel 4.19.0-5-amd64 #1 SMP Debian 4.19.37-3 (2019-05-15)) Laptop: HP 15-ay005nf (core i3 5005U with Intel graphics 5500) The bug happens with the original 1TB WD Blue (WD10JPVX) HDD and with a Samsung 860 EVO 250GB SSD. I tried to flash the latest UEFI and it still needs the ahci.mobile_lpm_policy=0 to work properly. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
kernel crash logs attached total 32M -rw-r--r-- 1 root root 329K Jun 25 21:16 initramfs-tools.0.crash -rw-r--r-- 1 root root 76K Jun 23 21:09 nvidia-dkms-410.0.crash -rw-r--r-- 1 root root 16M Jun 23 21:01 _usr_bin_dpkg.0.crash -rw-r--r-- 1 root root 622K Jun 23 20:50 _usr_bin_kglobalaccel5.1000.crash -rw-r--r-- 1 root root 379K Jun 23 21:16 _usr_bin_sddm.0.crash -rw-r--r-- 1 root root 15M Jun 23 21:07 _usr_bin_sddm-greeter.109.crash -rw-r--r-- 1 root root 683K Jun 23 20:48 _usr_lib_udisks2_udisksd.0.crash ** Attachment added: "ubuntu18_10_kdumps.tar.gz" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1798961/+attachment/5274129/+files/ubuntu18_10_kdumps.tar.gz -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
I had been experiencing the freeze/lockup on 18.10. My main machine is a Lenovo ThinkPad laptop with switchable graphics (Intel & Nvidia), and Intel Xeon E-2176M CPU. Originally, my guess was that the lockup was graphics related. Back in March 2019, I applied the xorg.conf edits recommended in comment #42. This seemed to eliminate the hard freezes, at least for a while. However, not long ago, perhaps around mid-June, the freezes returned. Also, I encountered the freezes not only with Intel graphics engaged, but when the system was using the discrete Nvidia chip too. I tried to correlate the freezing with use of Chromium, but it occurred using Firefox too, and in fact happened with no browser running. As a last ditch attempt to avoid re-installation, I upgraded the system from 18.10 ~> 19.04, hopeful that kernel version 5 would make the situation better. In my case, this has been so. //Since upgrading to 19.04, and running various increments of kernel 5 (5.0.0-[17,19,20]-generic,) I haven't encountered any freezes// 5 days now and counting (FWIW) >From reading prior posts, seems some folks are already using kernel 5, and their freeze problem remains. Nevertheless, for my case, with a laptop with newer hardware, upgrading Ubuntu and kernel version was helpful. I had accumulated a collection of crash dumps from my old Ubuntu version (18.10 and kernel 4.18), which I will attach to the ticket. Hopefully they might be of use for investigation. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
ahci.mobile_lpm_policy=0 did not fix it, it hung in a few days. I will downgrade to 18.04. And small correction, this is an asrock deskmini h110m-stx system, not a NUC. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
** Changed in: linux (Ubuntu) Status: Triaged => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
@karl-piccket try booting with ahci.mobile_lpm_policy=0, and then try comment #42 if it doesn't work. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Triaged Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
I am using 19.04. I have a Pentium G4600 desktop (Intel NUC, kaby lake, intel 630 HD graphics) and have gotten hard lockups on average every 24 hours, and always while playing video usually in chrome. This system was rock solid with 18.04 :( -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Triaged Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
Sorry I thought this was a thread about Brave Browser and freezing, not just Ubuntu in general. Well touch wood I only get freezes with Braze meaning I'll have to ditch Brave Browser. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Triaged Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
Hi All. I am getting system freezes on a dual boot base unit with Ryzen 1700 and a R9 380 graphics card. I'm running Kubuntu 19.04. The whole system locks up and I have to hard power down with the power button. This is happening at least once a day. I don't think its worth trying fixes #43 and #58 because this is not a laptop and my graphics card is not Intel. This is annoying as I have just migrated over to Brave but now I have gone back to FF (if this doesn't get fixed) for good. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Triaged Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
I was getting random freezes on a Dell Latitude E7450 with Intel HD Graphics 5500, with no hints as to the cause in logs that I could find. Freezes could happen multiple times a day when in heavy use, but often more like once a week. I followed the advice in #42 a month ago and have had no freezes since (fingers crossed!). Currently on 18.04.2 LTS with 4.15.0-50-generic, but also had freezes on 16.04 LTS, starting around autumn 2018. Although had been using this laptop since 2015 without problem before that. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Triaged Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
The correct solution to the problem I've been facing was finally solved on comment #58, thanks @prasanth-s-cmi. I've contacted the kernel developer responsible for these patches introduced around Linux 4.16.1 on https://bugzilla.redhat.com/show_bug.cgi?id=1571330 , and he will blacklist my laptop model (Lenovo G40-80) for newer versions of Linux. Meanwhile, `ahci.mobile_lpm_policy=0` can workaround this problem. ** Bug watch added: Red Hat Bugzilla #1571330 https://bugzilla.redhat.com/show_bug.cgi?id=1571330 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Triaged Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
I also confirm that Paco Angulo (3rpako)'s suggestion (#42) worked for my laptop too. It's Asus with I7 core running Debian-10. Thanks Paco Angulo. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Triaged Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
I've had these freeze issues for a while, and I've been following this thread for a while (comment #42 helped, though I still have occasional freezes). Googled "Fedora random freeze" today and found this: https://fedoraproject.org/wiki/Common_F28_bugs#Certain_laptops_.28Lenovo.29_hang_randomly Apparently an issue in Ubuntu also: https://www.phoronix.com/forums/forum/software/desktop-linux/1020821 -fedora-workstation-28-is-shaping-up-to-be-another-terrific- update?p=1020982#post1020982 And the timing of these bugreports/comments coincides with when these freezes started affecting me... Long story short, we can try adding `ahci.mobile_lpm_policy=1` or `ahci.mobile_lpm_policy=0` to the kernel options in grub. Supposedly confirmed to help Lenovo G50-80, X250 and T450s. We have a G40-80 and T470s affected on this thread, and mine's a Lenovo G500s (similar to G50-80). Maybe it'll help? (praying that it helps) It's possible that these freezes have multiple causes, and won't be completely fixed even if the workaround helps at all. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Triaged Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
Seems like a kernel issue, marking invalid for intel but feel free to reopen if it proves out to be an issue with the driver (not that -intel is deprecated in favor of modesetting nowadays) ** Changed in: xserver-xorg-video-intel (Ubuntu Disco) Status: New => Invalid ** Changed in: xserver-xorg-video-intel (Ubuntu) Importance: Undecided => High ** Changed in: xserver-xorg-video-intel (Ubuntu Cosmic) Importance: Undecided => High ** Changed in: xserver-xorg-video-intel (Ubuntu Disco) Importance: Undecided => High -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Triaged Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
** Changed in: xserver-xorg-video-intel (Ubuntu) Status: New => Invalid ** Changed in: xserver-xorg-video-intel (Ubuntu Cosmic) Status: New => Invalid ** Changed in: xserver-xorg-video-intel (Ubuntu Bionic) Status: New => Invalid ** Changed in: xserver-xorg-video-intel (Ubuntu Bionic) Importance: Undecided => High -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Triaged Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: New Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1798961] Re: Random unrecoverable freezes on Ubuntu 18.10
** Also affects: xserver-xorg-video-intel (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Triaged Status in xserver-xorg-video-intel package in Ubuntu: New Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: New Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: New Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: New Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F pulseaudio /dev/snd/controlC0: dsilva 1213 F pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
