[Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-12-05 Thread Olivier Tilloy
*** This bug is a duplicate of bug 1699772 *** https://bugs.launchpad.net/bugs/1699772 I just checked in a clean artful VM, and by default java is enabled in libreoffice (but not functioning until openjdk is installed). I'm guessing that what happened is that something pulled in openjdk when

[Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-12-04 Thread Olivier Tilloy
*** This bug is a duplicate of bug 1699772 *** https://bugs.launchpad.net/bugs/1699772 Note that I don't have a good explanation for why this started happening after updating to 5.4.2. If java was already enabled in libreoffice before, you should have been affected by the crash already. And

[Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-12-04 Thread Olivier Tilloy
*** This bug is a duplicate of bug 1699772 *** https://bugs.launchpad.net/bugs/1699772 Glad to know that this fixed the issue for you. For your information, this simply disabled java in libreoffice. There is a known java crash on x86 processors, which is fixed in openjdk 9. I am now going

Re: [Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-12-04 Thread Pietro Donatis
The command you suggested has fixed the problem. Everything seems okay now. Libreoffice works running the launcher and opening different kind of files. I am glad you worked it out. Have you understood if I did something wrong that caused the problem? Anyway, I thank you very much. Pietro Il 04.

[Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-12-04 Thread Olivier Tilloy
Try the following command: sed -i '/enabled/c\false<\/enabled>' ~/.config/libreoffice/4/user/config/javasettings_Linux_*.xml Then execute libreoffice and let me know if the crash is still happening. Thanks! -- You received this bug notification because you are a member of Desktop Packages,

Re: [Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-12-04 Thread Pietro Donatis
yes, the output is but how can I change it? please, be aware that I do not know what I am doing, I barely follow your instructions. Il 04. 12. 17 18:21, Olivier Tilloy ha scritto: >> with a new clean user the crash does not happen > Thanks for the feedback Pietro! > Can you try one more

[Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-12-04 Thread Olivier Tilloy
> with a new clean user the crash does not happen Thanks for the feedback Pietro! Can you try one more thing please? What's the output of grep enabled ~/.config/libreoffice/4/user/config/javasettings_Linux_*.xml If it looks like: Can you change it to: false And see if that

Re: [Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-12-04 Thread Pietro Donatis
the crash happens with any file and also with the libreoffice launcher Il 28. 11. 17 09:45, Olivier Tilloy ha scritto: > Another direction for investigation: is this crashing when opening a > specific file, or with any file? Or even simply when running the > libreoffice launcher? > > I'm asking

Re: [Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-12-04 Thread Pietro Donatis
with a new clean user the crash does not happen. Il 28. 11. 17 09:35, Olivier Tilloy ha scritto: > Can you also try running libreoffice with a clean, temporary user > profile, and see if the crash happens? > > libreoffice -env:UserInstallation=file:///tmp/test > -- You received this bug

[Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-12-04 Thread Olivier Tilloy
@Pietro: did you get a chance to test what I suggested? Your feedback would be very much appreciated! -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1733849 Title: libreoffice do

[Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-11-28 Thread Olivier Tilloy
Another direction for investigation: is this crashing when opening a specific file, or with any file? Or even simply when running the libreoffice launcher? I'm asking because the crash file mentions that it was generated by the following command: /usr/lib/libreoffice/program/soffice.bin

[Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-11-28 Thread Olivier Tilloy
Unfortunately that crash file is not very helpful: Thread 1 (Thread 0xaf827980 (LWP 5793)): #0 0xa9f54ab5 in ?? () Backtrace stopped: Cannot access memory at address 0xbf3affe0 Can you try running libreoffice in gdb to trigger the crash and get a proper backtrace? You would need to install

[Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-11-28 Thread Olivier Tilloy
Can you also try running libreoffice with a clean, temporary user profile, and see if the crash happens? libreoffice -env:UserInstallation=file:///tmp/test -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu.

Re: [Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-11-26 Thread Pietro Donatis
But it did not last long; after the third time I used it, libreoffice repeated the same problem; it appears very unstable. Il 23. 11. 17 07:45, Olivier Tilloy ha scritto: > I am not seeing the issue in an up-to-date i386 artful VM with -proposed > enabled. > > Can you please try downgrading

Re: [Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-11-26 Thread Pietro Donatis
I succeded in downgrading to version 5.4.1.1 and it is perfectly functioning. Il 23. 11. 17 07:45, Olivier Tilloy ha scritto: > I am not seeing the issue in an up-to-date i386 artful VM with -proposed > enabled. > > Can you please try downgrading libreoffice and related packages to > version

Re: [Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-11-23 Thread Pietro Donatis
Yes. I have found a crash file. About the downgrading I will try and do it. Il 23. 11. 17 07:45, Olivier Tilloy ha scritto: > I am not seeing the issue in an up-to-date i386 artful VM with -proposed > enabled. > > Can you please try downgrading libreoffice and related packages to > version

[Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-11-22 Thread Olivier Tilloy
I am not seeing the issue in an up-to-date i386 artful VM with -proposed enabled. Can you please try downgrading libreoffice and related packages to version 1:5.4.1-0ubuntu1 and let us know if then the applications launch. Are there any related crash files under /var/crash/ ? -- You received

Re: [Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-11-22 Thread Pietro Donatis
No output, just the green logo of libreoffice5 for a few seconds. As for the other question: no, the problem began after the last update of a few days ago (maybe yesterday...) I realized that maybe the problem is that my ubuntu runs on a 32-bit SO; but basic applications such as libreoffice

[Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-11-22 Thread Olivier Tilloy
Also, was this happening with version 5.4.1, or is it a regression introduced by version 5.4.2 from artful-proposed? ** Changed in: libreoffice (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to

[Desktop-packages] [Bug 1733849] Re: libreoffice do not start, even after complete reinstalling

2017-11-22 Thread Olivier Tilloy
Thanks for the report Pietro. Can you please run libreoffice from a terminal, and share here the output? > libreoffice -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1733849