[Desktop-packages] [Bug 1749424] Re: gnome-shell at 100% after waking up from sleep, screen frozen
*** This bug is a duplicate of bug 1724259 *** https://bugs.launchpad.net/bugs/1724259 ** This bug is no longer a duplicate of bug 1750511 Infinite loop in lid_switch_keyboard_event() ** This bug has been marked a duplicate of bug 1724259 Infinite loop in lid_switch_keyboard_event() from post_device_event() -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen Status in gnome-shell package in Ubuntu: Incomplete Bug description: About 30% of the times when my computer wakes up from sleep/suspend, the screen is frozen. I can remotely login via ssh, and every time what I found is the gnome-shell process is using 100% CPU time. If I kill gnome-shell, it it takes me back to the login screen, and everything seems to be fine, I'm just loosing my session, which is quite annoying. Let me know if you need anything else, easy to reproduce the behaviour. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Feb 14 22:06:26 2018 DisplayManager: gdm3 EcryptfsInUse: Yes ExecutablePath: /usr/bin/gnome-shell InstallationDate: Installed on 2016-08-25 (537 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-12-16 (59 days ago) --- ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 17.10 EcryptfsInUse: Yes InstallationDate: Installed on 2016-08-25 (539 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: gnome-shell 3.26.2-0ubuntu0.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Tags: wayland-session artful Uname: Linux 4.13.0-32-generic x86_64 UpgradeStatus: Upgraded to artful on 2017-12-16 (61 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1749424] Re: gnome-shell at 100% after waking up from sleep, screen frozen
*** This bug is a duplicate of bug 1750511 *** https://bugs.launchpad.net/bugs/1750511 Thanks. Let's continue in bug 1750511. ** This bug has been marked a duplicate of private bug 1750511 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen Status in gnome-shell package in Ubuntu: Incomplete Bug description: About 30% of the times when my computer wakes up from sleep/suspend, the screen is frozen. I can remotely login via ssh, and every time what I found is the gnome-shell process is using 100% CPU time. If I kill gnome-shell, it it takes me back to the login screen, and everything seems to be fine, I'm just loosing my session, which is quite annoying. Let me know if you need anything else, easy to reproduce the behaviour. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Feb 14 22:06:26 2018 DisplayManager: gdm3 EcryptfsInUse: Yes ExecutablePath: /usr/bin/gnome-shell InstallationDate: Installed on 2016-08-25 (537 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-12-16 (59 days ago) --- ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 17.10 EcryptfsInUse: Yes InstallationDate: Installed on 2016-08-25 (539 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: gnome-shell 3.26.2-0ubuntu0.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Tags: wayland-session artful Uname: Linux 4.13.0-32-generic x86_64 UpgradeStatus: Upgraded to artful on 2017-12-16 (61 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1749424] Re: gnome-shell at 100% after waking up from sleep, screen frozen
Hi Daniel, I have uploaded the crash dump for gnome-shell to #1750511 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen Status in gnome-shell package in Ubuntu: Incomplete Bug description: About 30% of the times when my computer wakes up from sleep/suspend, the screen is frozen. I can remotely login via ssh, and every time what I found is the gnome-shell process is using 100% CPU time. If I kill gnome-shell, it it takes me back to the login screen, and everything seems to be fine, I'm just loosing my session, which is quite annoying. Let me know if you need anything else, easy to reproduce the behaviour. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Feb 14 22:06:26 2018 DisplayManager: gdm3 EcryptfsInUse: Yes ExecutablePath: /usr/bin/gnome-shell InstallationDate: Installed on 2016-08-25 (537 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-12-16 (59 days ago) --- ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 17.10 EcryptfsInUse: Yes InstallationDate: Installed on 2016-08-25 (539 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: gnome-shell 3.26.2-0ubuntu0.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Tags: wayland-session artful Uname: Linux 4.13.0-32-generic x86_64 UpgradeStatus: Upgraded to artful on 2017-12-16 (61 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1749424] Re: gnome-shell at 100% after waking up from sleep, screen frozen
Thanks, but we need a bug report that contains stack traces. Next please try: kill -ABRT `pidof -s gnome-shell` With some luck that will create a new crash file in /var/crash. You can then upload it to a new bug report using this command: ubuntu-bug /var/crash/YOURFILE.crash -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen Status in gnome-shell package in Ubuntu: Incomplete Bug description: About 30% of the times when my computer wakes up from sleep/suspend, the screen is frozen. I can remotely login via ssh, and every time what I found is the gnome-shell process is using 100% CPU time. If I kill gnome-shell, it it takes me back to the login screen, and everything seems to be fine, I'm just loosing my session, which is quite annoying. Let me know if you need anything else, easy to reproduce the behaviour. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Feb 14 22:06:26 2018 DisplayManager: gdm3 EcryptfsInUse: Yes ExecutablePath: /usr/bin/gnome-shell InstallationDate: Installed on 2016-08-25 (537 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-12-16 (59 days ago) --- ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 17.10 EcryptfsInUse: Yes InstallationDate: Installed on 2016-08-25 (539 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: gnome-shell 3.26.2-0ubuntu0.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Tags: wayland-session artful Uname: Linux 4.13.0-32-generic x86_64 UpgradeStatus: Upgraded to artful on 2017-12-16 (61 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1749424] Re: gnome-shell at 100% after waking up from sleep, screen frozen
Hi Daniel, If I issue the command with --hanging, it would not give me a launchpad page to file a new report, and it kills the gnome-shell process. I have issued it without --hanging, and opened a new bug, please check if you have enough info now: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749925 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen Status in gnome-shell package in Ubuntu: Incomplete Bug description: About 30% of the times when my computer wakes up from sleep/suspend, the screen is frozen. I can remotely login via ssh, and every time what I found is the gnome-shell process is using 100% CPU time. If I kill gnome-shell, it it takes me back to the login screen, and everything seems to be fine, I'm just loosing my session, which is quite annoying. Let me know if you need anything else, easy to reproduce the behaviour. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Feb 14 22:06:26 2018 DisplayManager: gdm3 EcryptfsInUse: Yes ExecutablePath: /usr/bin/gnome-shell InstallationDate: Installed on 2016-08-25 (537 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-12-16 (59 days ago) --- ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 17.10 EcryptfsInUse: Yes InstallationDate: Installed on 2016-08-25 (539 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: gnome-shell 3.26.2-0ubuntu0.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Tags: wayland-session artful Uname: Linux 4.13.0-32-generic x86_64 UpgradeStatus: Upgraded to artful on 2017-12-16 (61 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1749424] Re: gnome-shell at 100% after waking up from sleep, screen frozen
Thanks, but that's not what we need. Please avoid using '-u' and instead run: apport-cli --hanging -P `pidof -s gnome-shell` If that creates a new bug then please just tell us the new bug ID. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen Status in gnome-shell package in Ubuntu: Incomplete Bug description: About 30% of the times when my computer wakes up from sleep/suspend, the screen is frozen. I can remotely login via ssh, and every time what I found is the gnome-shell process is using 100% CPU time. If I kill gnome-shell, it it takes me back to the login screen, and everything seems to be fine, I'm just loosing my session, which is quite annoying. Let me know if you need anything else, easy to reproduce the behaviour. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Feb 14 22:06:26 2018 DisplayManager: gdm3 EcryptfsInUse: Yes ExecutablePath: /usr/bin/gnome-shell InstallationDate: Installed on 2016-08-25 (537 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-12-16 (59 days ago) --- ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 17.10 EcryptfsInUse: Yes InstallationDate: Installed on 2016-08-25 (539 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: gnome-shell 3.26.2-0ubuntu0.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Tags: wayland-session artful Uname: Linux 4.13.0-32-generic x86_64 UpgradeStatus: Upgraded to artful on 2017-12-16 (61 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1749424] Re: gnome-shell at 100% after waking up from sleep, screen frozen
Hi Daniel, I think I managed it now. First saved the record to a local file, then used the "apport-cli -u 1749424 filename" to send it. Pls check -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen Status in gnome-shell package in Ubuntu: Incomplete Bug description: About 30% of the times when my computer wakes up from sleep/suspend, the screen is frozen. I can remotely login via ssh, and every time what I found is the gnome-shell process is using 100% CPU time. If I kill gnome-shell, it it takes me back to the login screen, and everything seems to be fine, I'm just loosing my session, which is quite annoying. Let me know if you need anything else, easy to reproduce the behaviour. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Feb 14 22:06:26 2018 DisplayManager: gdm3 EcryptfsInUse: Yes ExecutablePath: /usr/bin/gnome-shell InstallationDate: Installed on 2016-08-25 (537 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-12-16 (59 days ago) --- ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 17.10 EcryptfsInUse: Yes InstallationDate: Installed on 2016-08-25 (539 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: gnome-shell 3.26.2-0ubuntu0.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Tags: wayland-session artful Uname: Linux 4.13.0-32-generic x86_64 UpgradeStatus: Upgraded to artful on 2017-12-16 (61 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1749424] Re: gnome-shell at 100% after waking up from sleep, screen frozen
apport information ** Tags added: apport-collected wayland-session ** Description changed: About 30% of the times when my computer wakes up from sleep/suspend, the screen is frozen. I can remotely login via ssh, and every time what I found is the gnome-shell process is using 100% CPU time. If I kill gnome-shell, it it takes me back to the login screen, and everything seems to be fine, I'm just loosing my session, which is quite annoying. Let me know if you need anything else, easy to reproduce the behaviour. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Feb 14 22:06:26 2018 DisplayManager: gdm3 EcryptfsInUse: Yes ExecutablePath: /usr/bin/gnome-shell InstallationDate: Installed on 2016-08-25 (537 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-12-16 (59 days ago) + --- + ApportVersion: 2.20.7-0ubuntu3.7 + Architecture: amd64 + CurrentDesktop: ubuntu:GNOME + DisplayManager: gdm3 + DistroRelease: Ubuntu 17.10 + EcryptfsInUse: Yes + InstallationDate: Installed on 2016-08-25 (539 days ago) + InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) + Package: gnome-shell 3.26.2-0ubuntu0.1 + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 + Tags: wayland-session artful + Uname: Linux 4.13.0-32-generic x86_64 + UpgradeStatus: Upgraded to artful on 2017-12-16 (61 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1749424/+attachment/5056480/+files/Dependencies.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen Status in gnome-shell package in Ubuntu: Incomplete Bug description: About 30% of the times when my computer wakes up from sleep/suspend, the screen is frozen. I can remotely login via ssh, and every time what I found is the gnome-shell process is using 100% CPU time. If I kill gnome-shell, it it takes me back to the login screen, and everything seems to be fine, I'm just loosing my session, which is quite annoying. Let me know if you need anything else, easy to reproduce the behaviour. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Feb 14 22:06:26 2018 DisplayManager: gdm3 EcryptfsInUse: Yes ExecutablePath: /usr/bin/gnome-shell InstallationDate: Installed on 2016-08-25 (537 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-12-16 (59 days ago) --- ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 17.10 EcryptfsInUse: Yes InstallationDate: Installed on 2016-08-25 (539 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: gnome-shell 3.26.2-0ubuntu0.1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Tags: wayland-session artful Uname: Linux 4.13.0-32-generic x86_64 UpgradeStatus: Upgraded to artful on 2017-12-16 (61 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1749424] Re: gnome-shell at 100% after waking up from sleep, screen frozen
Maybe try: apport-cli --hanging -P `pidof -s gnome-shell` If that then creates a new bug then please just tell us the new bug ID. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen Status in gnome-shell package in Ubuntu: Incomplete Bug description: About 30% of the times when my computer wakes up from sleep/suspend, the screen is frozen. I can remotely login via ssh, and every time what I found is the gnome-shell process is using 100% CPU time. If I kill gnome-shell, it it takes me back to the login screen, and everything seems to be fine, I'm just loosing my session, which is quite annoying. Let me know if you need anything else, easy to reproduce the behaviour. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Feb 14 22:06:26 2018 DisplayManager: gdm3 EcryptfsInUse: Yes ExecutablePath: /usr/bin/gnome-shell InstallationDate: Installed on 2016-08-25 (537 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-12-16 (59 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1749424] Re: gnome-shell at 100% after waking up from sleep, screen frozen
Daniel, Can you pls double-check the command I need to run? It gives me the following error message: --- @x:~$ apport-cli -u 1749424 --hanging -P `pidof -s gnome-shell` Usage: apport-cli [options] [symptom|pid|package|program path|.apport/.crash file] apport-cli: error: -u/--update-bug option cannot be used together with options for a new report --- apport-cli --version 2.20.7 --- I have tried to play around with the options, but nothing seems to be working, always the same error message. Thanks, Patrik -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen Status in gnome-shell package in Ubuntu: Incomplete Bug description: About 30% of the times when my computer wakes up from sleep/suspend, the screen is frozen. I can remotely login via ssh, and every time what I found is the gnome-shell process is using 100% CPU time. If I kill gnome-shell, it it takes me back to the login screen, and everything seems to be fine, I'm just loosing my session, which is quite annoying. Let me know if you need anything else, easy to reproduce the behaviour. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Feb 14 22:06:26 2018 DisplayManager: gdm3 EcryptfsInUse: Yes ExecutablePath: /usr/bin/gnome-shell InstallationDate: Installed on 2016-08-25 (537 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-12-16 (59 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1749424] Re: gnome-shell at 100% after waking up from sleep, screen frozen
Patrik, Please try this command to try and help us gather more information about the spinning process (while it is still spinning): apport-cli -u 1749424 --hanging -P `pidof -s gnome-shell` ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1749424 Title: gnome-shell at 100% after waking up from sleep, screen frozen Status in gnome-shell package in Ubuntu: Incomplete Bug description: About 30% of the times when my computer wakes up from sleep/suspend, the screen is frozen. I can remotely login via ssh, and every time what I found is the gnome-shell process is using 100% CPU time. If I kill gnome-shell, it it takes me back to the login screen, and everything seems to be fine, I'm just loosing my session, which is quite annoying. Let me know if you need anything else, easy to reproduce the behaviour. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Feb 14 22:06:26 2018 DisplayManager: gdm3 EcryptfsInUse: Yes ExecutablePath: /usr/bin/gnome-shell InstallationDate: Installed on 2016-08-25 (537 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, user) XDG_RUNTIME_DIR= LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2017-12-16 (59 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749424/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
