[Desktop-packages] [Bug 1755340] Re: toolbox.py crashed with SIGABRT in qt_message_fatal()
** Changed in: hplip (Ubuntu) Status: New => In Progress ** Changed in: hplip Status: New => In Progress -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1755340 Title: toolbox.py crashed with SIGABRT in qt_message_fatal() Status in HPLIP: In Progress Status in hplip package in Ubuntu: In Progress Bug description: I tried this time compiling hplip with qt5 support and no qt4 support trying to force the use of qt5. I have previously installed qt-opensource-linux-x64-5.9.4 and even then the installer complains about the lack of Python-Qt5. The problem is that the names listed in the installer report do not match the package names in the Ubuntu repositories and this has been a long time and has never been healed. To solve this problem, I tried to install via synaptic manager all the python-pyqt5 of the repositories, python something dbus and even then complained about the lack of Python-Qt5. After some more research and to reread the report I decided to download and install from the Ubuntu repository these files: libqt5core5a_5.9.4 + dfsg-0ubuntu3_amd64.deb, python-olefile_0.44-1_all.deb, libqt5dbus5_5.9.4 + dfsg-0ubuntu3_amd64.deb, python-pil_4.1.1-3build2_amd64.deb, python-imaging_4.1.1-3build2_all.deb A combination of these files, others I had already installed as I mentioned earlier using the synaptic manager and the previous installation of Qt5 Creator resolved the conflict and I was able to compile manually with the options without qt4 support, no documents installed, no network and no support fax machine installed. Unfortunately when I finished the compilation and since it had been the launcher of the previous installation it did not boot. I had to launch hp-toolbox from the terminal and new error messages appeared. After intense search for internet dropping in forums most of them on programming in C or python I discovered that I need to give more these 3 commands every session that I initiate for hp-toolbox to work, since neither in the LXDE interface it adds to systray like it does when it is not compiled with Qt5 support only. The commands are: export LD_LIBRARY_PATH = / usr / lib / x86_64-linux-gnu / qt5 / Tools / QtCreator / lib / Qt / lib export QT_LIBRARY_PATH = / usr / lib / x86_64-linux-gnu / qt5 / Tools / QtCreator / lib / Qt / lib export QT_PLUGIN_PATH = / usr / lib / x86_64-linux-gnu / qt5 / Tools / QtCreator / lib / Qt / plugins Although the interface does open, it still has an error message about the lack of Python 2.3+ and that the fax support was turned off. Very strange because the hp-check report and the hp-doctor report did not report any missing dependencies. I recompiled again with the same values except for enabling fax support and believe it or not, without this misery gives an error that does not correspond to reality. However it follows the same problem in the LXDE interface it does not initialize by the launcher, having to open by the terminal and it does not stay in the tray. In Gnome the HD Device Manager has never been on the tray since a long time and is something that has never been solved. ProblemType: Crash DistroRelease: Ubuntu 18.04 Uname: Linux 4.16.0-997-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CrashCounter: 1 CurrentDesktop: ubuntu:GNOME Date: Mon Mar 12 23:07:56 2018 Dependencies: gcc-8-base 8-20180218-1ubuntu1 libc6 2.27-0ubuntu2 libgcc1 1:8-20180218-1ubuntu1 liblzma5 5.2.2-1.3 xz-utils 5.2.2-1.3 ExecutablePath: /usr/share/hplip/toolbox.py InterpreterPath: /usr/bin/python2.7 JournalErrors: Error: command ['journalctl', '-b', '--priority=err', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system. Users in the 'systemd-journal' group can see all messages. Pass -q to turn off this notice. No journal files were opened due to insufficient permissions. Lpstat: device for Deskjet-F4100-series: hp:/usb/Deskjet_F4100_series?serial=BR85LG1F4F04TJ MachineType: Acer V5-171 PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Deskjet-F4100-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Deskjet-F4100-series.ppd: Permission denied ProcCmdline: python /usr/bin/hp-toolbox ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.16.0-997-generic root=UUID=65779dc8-aafc-45ab-bbc0-76120e38e060 ro quiet splash vt.handoff=1 Python3Details: /usr/bin/python3.6, Python 3.6.4+, python3-minimal, 3.6.4-1 PythonDetails: /usr/bin/python2.7, Python 2.7.14+, python-minimal, 2.7.14-4 Signal: 6 SourcePackage: hplip StacktraceTop: QMessageLogger::fatal(char const*, ...) const () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
[Desktop-packages] [Bug 1755340] Re: toolbox.py crashed with SIGABRT in qt_message_fatal()
Hi Macros, Ubuntu 18.04 official version is yet to be released. Once we have the official version released in month of April, we will provide the support in HPLIP. Currently HPLIP supports the latest version of Ubuntu 17.10 and you can download the latest version of HPLIP from the website – https://developers.hp.com/hp-linux-imaging-and-printing/gethplip Thanks, Nishitha -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1755340 Title: toolbox.py crashed with SIGABRT in qt_message_fatal() Status in HPLIP: In Progress Status in hplip package in Ubuntu: In Progress Bug description: I tried this time compiling hplip with qt5 support and no qt4 support trying to force the use of qt5. I have previously installed qt-opensource-linux-x64-5.9.4 and even then the installer complains about the lack of Python-Qt5. The problem is that the names listed in the installer report do not match the package names in the Ubuntu repositories and this has been a long time and has never been healed. To solve this problem, I tried to install via synaptic manager all the python-pyqt5 of the repositories, python something dbus and even then complained about the lack of Python-Qt5. After some more research and to reread the report I decided to download and install from the Ubuntu repository these files: libqt5core5a_5.9.4 + dfsg-0ubuntu3_amd64.deb, python-olefile_0.44-1_all.deb, libqt5dbus5_5.9.4 + dfsg-0ubuntu3_amd64.deb, python-pil_4.1.1-3build2_amd64.deb, python-imaging_4.1.1-3build2_all.deb A combination of these files, others I had already installed as I mentioned earlier using the synaptic manager and the previous installation of Qt5 Creator resolved the conflict and I was able to compile manually with the options without qt4 support, no documents installed, no network and no support fax machine installed. Unfortunately when I finished the compilation and since it had been the launcher of the previous installation it did not boot. I had to launch hp-toolbox from the terminal and new error messages appeared. After intense search for internet dropping in forums most of them on programming in C or python I discovered that I need to give more these 3 commands every session that I initiate for hp-toolbox to work, since neither in the LXDE interface it adds to systray like it does when it is not compiled with Qt5 support only. The commands are: export LD_LIBRARY_PATH = / usr / lib / x86_64-linux-gnu / qt5 / Tools / QtCreator / lib / Qt / lib export QT_LIBRARY_PATH = / usr / lib / x86_64-linux-gnu / qt5 / Tools / QtCreator / lib / Qt / lib export QT_PLUGIN_PATH = / usr / lib / x86_64-linux-gnu / qt5 / Tools / QtCreator / lib / Qt / plugins Although the interface does open, it still has an error message about the lack of Python 2.3+ and that the fax support was turned off. Very strange because the hp-check report and the hp-doctor report did not report any missing dependencies. I recompiled again with the same values except for enabling fax support and believe it or not, without this misery gives an error that does not correspond to reality. However it follows the same problem in the LXDE interface it does not initialize by the launcher, having to open by the terminal and it does not stay in the tray. In Gnome the HD Device Manager has never been on the tray since a long time and is something that has never been solved. ProblemType: Crash DistroRelease: Ubuntu 18.04 Uname: Linux 4.16.0-997-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CrashCounter: 1 CurrentDesktop: ubuntu:GNOME Date: Mon Mar 12 23:07:56 2018 Dependencies: gcc-8-base 8-20180218-1ubuntu1 libc6 2.27-0ubuntu2 libgcc1 1:8-20180218-1ubuntu1 liblzma5 5.2.2-1.3 xz-utils 5.2.2-1.3 ExecutablePath: /usr/share/hplip/toolbox.py InterpreterPath: /usr/bin/python2.7 JournalErrors: Error: command ['journalctl', '-b', '--priority=err', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system. Users in the 'systemd-journal' group can see all messages. Pass -q to turn off this notice. No journal files were opened due to insufficient permissions. Lpstat: device for Deskjet-F4100-series: hp:/usb/Deskjet_F4100_series?serial=BR85LG1F4F04TJ MachineType: Acer V5-171 PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Deskjet-F4100-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Deskjet-F4100-series.ppd: Permission denied ProcCmdline: python /usr/bin/hp-toolbox ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.16.0-997-generic root=UUID=65779dc8-aafc-45ab-bbc0-76120e38e060 ro quiet splash vt.handoff=1 Python3Details: /usr/bin/python3.6, Python 3.6.4+, python3-minimal, 3.6.4-1
[Desktop-packages] [Bug 1755340] Re: toolbox.py crashed with SIGABRT in qt_message_fatal()
** Information type changed from Private to Public ** Also affects: hplip Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1755340 Title: toolbox.py crashed with SIGABRT in qt_message_fatal() Status in HPLIP: New Status in hplip package in Ubuntu: New Bug description: I tried this time compiling hplip with qt5 support and no qt4 support trying to force the use of qt5. I have previously installed qt-opensource-linux-x64-5.9.4 and even then the installer complains about the lack of Python-Qt5. The problem is that the names listed in the installer report do not match the package names in the Ubuntu repositories and this has been a long time and has never been healed. To solve this problem, I tried to install via synaptic manager all the python-pyqt5 of the repositories, python something dbus and even then complained about the lack of Python-Qt5. After some more research and to reread the report I decided to download and install from the Ubuntu repository these files: libqt5core5a_5.9.4 + dfsg-0ubuntu3_amd64.deb, python-olefile_0.44-1_all.deb, libqt5dbus5_5.9.4 + dfsg-0ubuntu3_amd64.deb, python-pil_4.1.1-3build2_amd64.deb, python-imaging_4.1.1-3build2_all.deb A combination of these files, others I had already installed as I mentioned earlier using the synaptic manager and the previous installation of Qt5 Creator resolved the conflict and I was able to compile manually with the options without qt4 support, no documents installed, no network and no support fax machine installed. Unfortunately when I finished the compilation and since it had been the launcher of the previous installation it did not boot. I had to launch hp-toolbox from the terminal and new error messages appeared. After intense search for internet dropping in forums most of them on programming in C or python I discovered that I need to give more these 3 commands every session that I initiate for hp-toolbox to work, since neither in the LXDE interface it adds to systray like it does when it is not compiled with Qt5 support only. The commands are: export LD_LIBRARY_PATH = / usr / lib / x86_64-linux-gnu / qt5 / Tools / QtCreator / lib / Qt / lib export QT_LIBRARY_PATH = / usr / lib / x86_64-linux-gnu / qt5 / Tools / QtCreator / lib / Qt / lib export QT_PLUGIN_PATH = / usr / lib / x86_64-linux-gnu / qt5 / Tools / QtCreator / lib / Qt / plugins Although the interface does open, it still has an error message about the lack of Python 2.3+ and that the fax support was turned off. Very strange because the hp-check report and the hp-doctor report did not report any missing dependencies. I recompiled again with the same values except for enabling fax support and believe it or not, without this misery gives an error that does not correspond to reality. However it follows the same problem in the LXDE interface it does not initialize by the launcher, having to open by the terminal and it does not stay in the tray. In Gnome the HD Device Manager has never been on the tray since a long time and is something that has never been solved. ProblemType: Crash DistroRelease: Ubuntu 18.04 Uname: Linux 4.16.0-997-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CrashCounter: 1 CurrentDesktop: ubuntu:GNOME Date: Mon Mar 12 23:07:56 2018 Dependencies: gcc-8-base 8-20180218-1ubuntu1 libc6 2.27-0ubuntu2 libgcc1 1:8-20180218-1ubuntu1 liblzma5 5.2.2-1.3 xz-utils 5.2.2-1.3 ExecutablePath: /usr/share/hplip/toolbox.py InterpreterPath: /usr/bin/python2.7 JournalErrors: Error: command ['journalctl', '-b', '--priority=err', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system. Users in the 'systemd-journal' group can see all messages. Pass -q to turn off this notice. No journal files were opened due to insufficient permissions. Lpstat: device for Deskjet-F4100-series: hp:/usb/Deskjet_F4100_series?serial=BR85LG1F4F04TJ MachineType: Acer V5-171 PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Deskjet-F4100-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Deskjet-F4100-series.ppd: Permission denied ProcCmdline: python /usr/bin/hp-toolbox ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.16.0-997-generic root=UUID=65779dc8-aafc-45ab-bbc0-76120e38e060 ro quiet splash vt.handoff=1 Python3Details: /usr/bin/python3.6, Python 3.6.4+, python3-minimal, 3.6.4-1 PythonDetails: /usr/bin/python2.7, Python 2.7.14+, python-minimal, 2.7.14-4 Signal: 6 SourcePackage: hplip StacktraceTop: QMessageLogger::fatal(char const*, ...) const () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
