Since installing 23.04 I can no longer print at all. Attempting to print
anything from any application makes the printer display "Error 49 - Turn
off and turn on again" on the display, and then reboot itself. This was
a clean install.
Older versions of Ubuntu continue to print at the correct size
The printer has firmware 20111021. The newest available firmware is
20140618 but can only be installed through Windows.
This printer always reports low toner and I ignore it because it will
continue printing with no loss of quality for hundreds of pages, usually
several times what I already
Looking at all what you told and posted here, your printer actually does
not keep the input image size when getting jobs in PDF.
The most reliable format for printing on driverless printers is Apple
Raster. But your printer seems to simply do not print anything when
receiving Apple Raster and
PPD file from 18.04. The MD5 does not match the other one so it is
definitely different somehow. Note that the name is nearly identical but
has an extra underscore at the end for some reason.
Also there are two print queues for this printer on the old machine. I
didn't try the other one. It's PPD
Error log from 18.04.
The command I ran was:
lp -d HP_LaserJet_100_colorMFP_M175nw_61F41D_ -o print-scaling=none
170x230.pdf
I also previously tried it without the print-scaling option (not
logged), and result was the same. Very close to the correct size both
times.
** Attachment added:
Thanks. Please attach the PPD and error_log from that 18.04 computer.
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https://bugs.launchpad.net/bugs/1998917
Title:
Everything prints approximately 2% too small after
Also I just tried printing the test document on another computer which
still has Ubuntu 18.04 installed. The output rectangle was undersized by
less than 1mm, which seems okay. I can attach the ppd file and error log
from there if it would help.
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error log
** Attachment added: "error_log"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1998917/+attachment/5643437/+files/error_log
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Note that both of the print commands failed to print anything at all,
but the testipp printer does know that my printer is low on toner. Also
I tried deleting the testipp printer and recreating it but still
nothing.
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ppd file
** Attachment added: "testipp.ppd"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1998917/+attachment/5643436/+files/testipp.ppd
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Sorry, what I have asked you for in the previous comment is not correct
in this case, you do not need to do it. Instead, do the following:
Run the command
lpadmin -p testipp -E -v ipp://NPI61F41D.local:631/ipp/printer -m
driverless:ipp://NPI61F41D.local:631/ipp/printer -o PageSize=A4
Test
Could you stop CUPS via
sudo systenctl stop cups
then edit your PPD file
/etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd changing the
line (line 21)
*cupsFilter2: "application/vnd.cups-pdf application/pdf 200 -"
to
*%cupsFilter2: "application/vnd.cups-pdf application/pdf 200 -"
The
So attaching the PPD to my bug report about not being able to attach it
seems to have fixed the problem, and now I was able to attach it here.
:)
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ppd
** Attachment added: "HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1998917/+attachment/5642945/+files/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd
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test
** Attachment added: "170x230.pdf"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1998917/+attachment/5642941/+files/170x230.pdf
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Okay well it seems to be specific to the PPD file. I wonder why it won't
accept it. I tried adding ".txt" to the filename too but it still
wouldn't accept it. Must be due to the contents.
Anyway that's the PDF I used to test (same as previous one) and I used
the lp command line invocation.
I'll
Launchpad throws an error whenever I try to attach the ppd.
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https://bugs.launchpad.net/bugs/1998917
Title:
Everything prints approximately 2% too small after upgrading to
error log
** Attachment added: "var_log_cups_error_log.txt"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1998917/+attachment/5642940/+files/var_log_cups_error_log.txt
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I am trying to find out what exactly is happening and therefore I need
to know somewhat more.
Could you switch to debug logging via
cupsctl --debug-logging
and then print a job where the problem occurs. After that attach the
file /var/log/cups/error_log to this bug report.
Also attach your
** Attachment added: "Test SVG"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1998917/+attachment/5635061/+files/170x230.svg
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I tested printing a PDF with `lp -o print-scaling=none 170x230.pdf`. The
PDF and source SVG are attached. The resulting rectangle is still 168mm
x 226mm.
** Attachment added: "Test PDF"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1998917/+attachment/5635060/+files/170x230.pdf
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You
Inkscape and Atril both have the same print dialog. It looks like the
attached screenshot. Notice "Scale" is set to 101.5%. This is the only
way I can get either of them to print at the correct size.
LibreOffice has a different print dialog with no scaling options at all,
hence why I had to print
For printing PDFs via command line, it is "lp -o print-scaling=none
...".
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https://bugs.launchpad.net/bugs/1998917
Title:
Everything prints approximately 2% too small
Does Inkscape's print dialog not have something like a "Print Scaling"
option with choices like "Auto", "Auto Fill", "Fit", "Fill", and "None"?
If there is such an option you have to set it to "None", this leaves the
input document in its original size.
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In order to work around this I first printed my labels to a PDF file in
LibreOffice, then printed that file with 101.5% scaling.
I had to do it this way because LibreOffice does not use the standard
printer dialog - the scaling option is not shown.
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