Re: [dev] New Module doesn't work

Did you check if there is a JavaScript error? Was the form submitted? Kind regards, Renée -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de ___ OTRS mailing list: dev - Webpage: http://otrs.org/

[dev] New Module doesn't work

Hi Developer Community, I'm testing OTRS 4.0.10. I tried to do the same as in our Productivity-System; Version: OTRS 3.2.14. (And here it works) Here I copied the Action "AgentTicketPhone" to "AgentQuickticket". Therefore I copied and modified: * Part of Ticket.xml to register a new item in

[dev] New module doesn't work

Hi community, I'm testing OTRS 4.0.10 To create new tickets in a very quick way, I copied the module "AgentTicketPhone". In the menubar is a new entry called "Quick-Tickets". Klicking on this item is opening an overview about several categories. Clicking on one of these categories is opening

Re: [dev] New module doesn't work

Hi Sepp, can you post the code? *) In your config file, you should replace "Frontend::Module###AgentTicketPhone" with "Frontend::Module###AgentQuickticketMaske" *) You shouldn't need the module in Kernel/System as you do not work with a new database table. *) Replace all "AgentTicketPhone" with