Re: [dev] OTRS Ajax/JSON Issues

2014-01-06 Thread Dan Stover
AM *To:* Development community of OTRS *Subject:* Re: [dev] OTRS Ajax/JSON Issues Thanks, Martin, for your response. Actually i am running Otrs on Ubuntu 12.04. I found that information earlier and uninstalled JSON::XS but it didnt help. It appears to be something external to Otrs but i cant

Re: [dev] OTRS Ajax/JSON Issues

2014-01-06 Thread Dan Stover
:* Monday, January 06, 2014 9:37 AM *To:* 'Development community of OTRS' *Subject:* RE: [dev] OTRS Ajax/JSON Issues Please note that this Ajax communication error only crops up when selecting an entry in either a drop down list or a multiselect box. Apparently there is some interaction with Ajax

Re: [dev] OTRS Ajax/JSON Issues

2014-01-05 Thread Martin Gruner
a restore but created the database myself, apparently with the wrong storage engine. -Original Message- From: dev-boun...@otrs.org [mailto:dev-boun...@otrs.org] On Behalf Of Moritz Lenz Sent: Thursday, January 02, 2014 10:06 AM To: dev@otrs.org Subject: Re: [dev] OTRS Ajax/JSON Issues

Re: [dev] OTRS Ajax/JSON Issues

2014-01-02 Thread Renee B
On 02.01.2014 15:58, Dan Stover wrote: Error during AJAX communication. Status: error, Error: Internal Server Error What does the webserver error log say? You should find more information there. - Renée -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository:

Re: [dev] OTRS Ajax/JSON Issues

2014-01-02 Thread Dan Stover
: Thursday, January 02, 2014 9:33 AM To: dev@otrs.org Subject: Re: [dev] OTRS Ajax/JSON Issues On 01/02/2014 03:58 PM, Dan Stover wrote: Thank you, Moritz, for your response. Sorry for the delayed response on my part. More information: This problem cropped up (perhaps coincidentally) when I

Re: [dev] OTRS Ajax/JSON Issues

2014-01-02 Thread Dan Stover
the database myself, apparently with the wrong storage engine. -Original Message- From: dev-boun...@otrs.org [mailto:dev-boun...@otrs.org] On Behalf Of Moritz Lenz Sent: Thursday, January 02, 2014 10:06 AM To: dev@otrs.org Subject: Re: [dev] OTRS Ajax/JSON Issues On 01/02/2014 04:54 PM, Dan

Re: [dev] OTRS Ajax/JSON Issues

2014-01-02 Thread Dan Stover
and cannot find the problem. Any advice would be greatly appreciated. Thanks in advance...Dan. -Original Message- From: Dan Stover [mailto:dsto...@emacinc.com] Sent: Thursday, January 02, 2014 12:12 PM To: 'Development community of OTRS' Subject: RE: [dev] OTRS Ajax/JSON Issues I ran

Re: [dev] OTRS Ajax/JSON Issues

2013-12-28 Thread Moritz Lenz
Hi Dan, On 12/28/2013 04:44 PM, Dan Stover wrote: I am running OTRS 3.2.7 and have a beta system running at the same time. A while back, I ran into an issue on the live system where, when a user selects an item from a dynamic field drop down list, an Ajax communications error is generated. This