Von: Dan Stover
Gesendet von: dev-boun...@otrs.org
Datum: 17.12.2013 17:23
Betreff: [dev] How to assign Process to Ticket
I have developed some perl code that, within a Process Management process,
automatically creates another ticket and links it to the first one.
However, I am not able to figure
to Ticket
As far as I have tried it: Whenever you want.
-dev-boun...@otrs.org schrieb: -
An: Development community of OTRS dev@otrs.org
Von: Dan Stover
Gesendet von: dev-boun...@otrs.org
Datum: 17.12.2013 18:07
Betreff: Re: [dev] Antwort: How to assign Process to Ticket
Thanks, Kai
As far as I have tried it: Whenever you want.
-dev-boun...@otrs.org schrieb: -
An: Development community of OTRS dev@otrs.org
Von: Dan Stover
Gesendet von: dev-boun...@otrs.org
Datum: 17.12.2013 18:07
Betreff: Re: [dev] Antwort: How to assign Process to Ticket
Thanks, Kai, for your
I am running OTRS 3.2.7 and have a beta system running at the same time. A
while back, I ran into an issue on the live system where, when a user
selects an item from a dynamic field drop down list, an Ajax communications
error is generated. This does not happen on the beta system on the same
: Thursday, January 02, 2014 9:33 AM
To: dev@otrs.org
Subject: Re: [dev] OTRS Ajax/JSON Issues
On 01/02/2014 03:58 PM, Dan Stover wrote:
Thank you, Moritz, for your response. Sorry for the delayed response
on my part.
More information:
This problem cropped up (perhaps coincidentally) when I
the database myself, apparently with the wrong storage engine.
-Original Message-
From: dev-boun...@otrs.org [mailto:dev-boun...@otrs.org] On Behalf Of
Moritz Lenz
Sent: Thursday, January 02, 2014 10:06 AM
To: dev@otrs.org
Subject: Re: [dev] OTRS Ajax/JSON Issues
On 01/02/2014 04:54 PM, Dan
and cannot find the problem.
Any advice would be greatly appreciated. Thanks in advance...Dan.
-Original Message-
From: Dan Stover [mailto:dsto...@emacinc.com]
Sent: Thursday, January 02, 2014 12:12 PM
To: 'Development community of OTRS'
Subject: RE: [dev] OTRS Ajax/JSON Issues
I ran
Please note that this Ajax communication error only crops up when selecting
an entry in either a drop down list or a multiselect box. Apparently there
is some interaction with Ajax and JSON behind the scenes.
*From:* Dan Stover [mailto:dsto...@emacinc.com]
*Sent:* Monday, January 06, 2014 6:51
-get install apache2-mpm-worker
I am really not sure why that worked. Maybe because the JSON object is so
large that it needs more threads(?). But so far the error message is gone.
Thanks to all who sent me helpful information…Dan.
*From:* Dan Stover [mailto:dsto...@emacinc.com]
*Sent
