Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Patricia Shanahan]

On 10/4/2017 3:03 AM, Roberto Galoppini wrote:
...

I've just tried this on another Mac, with the very same operating system,
and it works.
I need to wait until later today to retry on the other machine, let's say
in 6 hours from now.

...

Given this, and the other reports of it working on Macs, I suggest going 
ahead with closing the vote 72 hours after it started and proceeding 
with the release.


Meanwhile, perhaps those with Mac skills can work with Roberto Galoppini 
to try to understand the failure, with a view to discussing it in the 
release notes.




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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Jim Jagielski]

Works for me. FWIW, I tested on 3 other Macs, none of which were the
build server.

> On Oct 3, 2017, at 9:25 AM, Roberto Galoppini  
> wrote:
> 
> I've re-downloaded again, it does not work. Does anyone else have tried
> that? I'm really the only one facing problem with this build?
> 
> 2017-10-03 15:04 GMT+02:00 Patricia Shanahan :
> 
>> Did you happen to check keys or do a sumcheck on the download? This is
>> sounding like it could be a file that was corrupted somewhere in the build,
>> upload, download, install chain.
>> 
>> 
>> On 10/3/2017 5:13 AM, Roberto Galoppini wrote:
>> 
>>> Double-clicking.
>>> 
>>> 2017-10-03 13:42 GMT+02:00 Jim Jagielski :
>>> 
>>> How do you open it? Dbl-click the Icon? Select it and choose Open?
 Alt-click Open?
 
 On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
> 
 roberto.galopp...@gmail.com> wrote:
 
> 
> It never launched, actually. It crashes before anything else.
> 
> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan :
> 
> Do you do anything in particular, such as open some type of document,
>> before it crashes?
>> 
>> 
>> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>> 
>> I was trying to test
>>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
>>> 
>> couldn't, it
 
> keeps crashing.
>>> 
>>> Best,
>>> 
>>> Roberto
>>> 
>>> 
>>> -
>> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
>> For additional commands, e-mail: dev-h...@openoffice.apache.org
>> 
>> 
>> 
 
 -
 To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
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>>> 
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>> 
>> 


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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Roberto Galoppini]

Il 04 Ott 2017 00:49, "Andrea Pescetti"  ha scritto:

On 03/10/2017 Roberto Galoppini wrote:

2017-10-03 19:47 GMT+02:00 Dave Fisher:
>
>> What do you have in /Users//Library/Application
>> Support/OpenOffice/4/user?
>>
> Nothing, I've simulated a fresh new start.
>

I see that you had 4.1.3 installed and it was working correctly. You
renamed the user profile (to simulate a fresh installation) and installed
4.1.4.

How far do you get when you start OpenOffice? For example:
- Does the new profile folder get created or OpenOffice dies before
creating it?


It does that.

- Can you see, even for a fraction of a second, the OpenOffice splash
screen?


No way.


Probably it would be best if you can start OpenOffice from a terminal (look
for an executable called "soffice"). It should output something to the
terminal before dying and that will probably give some clues to understand
what the problem is due to and how common we can expect it to be.

I've just tried this on another Mac, with the very same operating system,
and it works.
I need to wait until later today to retry on the other machine, let's say
in 6 hours from now.

Best,

Roberto













As I wrote in the vote thread: it might be that this bug is not so common
to be considered a blocker, but if it is not due to your particular
configuration then we should mention it in the Release Notes once it is
clarified/explained.




Regards,
  Andrea.


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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Andrea Pescetti]

On 03/10/2017 Roberto Galoppini wrote:

2017-10-03 19:47 GMT+02:00 Dave Fisher:

What do you have in /Users//Library/Application
Support/OpenOffice/4/user?

Nothing, I've simulated a fresh new start.


I see that you had 4.1.3 installed and it was working correctly. You 
renamed the user profile (to simulate a fresh installation) and 
installed 4.1.4.


How far do you get when you start OpenOffice? For example:
- Does the new profile folder get created or OpenOffice dies before 
creating it?
- Can you see, even for a fraction of a second, the OpenOffice splash 
screen?


Probably it would be best if you can start OpenOffice from a terminal 
(look for an executable called "soffice"). It should output something to 
the terminal before dying and that will probably give some clues to 
understand what the problem is due to and how common we can expect it to be.


As I wrote in the vote thread: it might be that this bug is not so 
common to be considered a blocker, but if it is not due to your 
particular configuration then we should mention it in the Release Notes 
once it is clarified/explained.


Regards,
  Andrea.

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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Dave Fisher]

Hi Roberto,

> On Oct 3, 2017, at 12:25 PM, Roberto Galoppini  
> wrote:
> 
> 2017-10-03 21:06 GMT+02:00 Dave Fisher :
> 
>> Hi -
>> 
>> On System Preferences / Security & Preferences what is your Allow apps
>> downloaded set to? It should be App Store and identified developers.
>> 
> 
> Correct.
> 
> 
> 
>> 
>> If you go into Terminal what are your permissions on /Users/> user>/Library/Application Support/.?
>> 
> 
> drwxr-xr-x

I have the following permissions:

drwxr-xr-x   3 davewave  staff   102 Oct  3 12:45 OpenOffice
drwx--+ 32 davewave  staff  1088 Oct  3 12:45 .
Daves-MacBook-Pro:Application Support davewave$

Not sure what’s up.

Regards,
Dave

> 
> 
>> 
>> Regards,
>> Dave
>> 
>> On Oct 3, 2017, at 11:02 AM, Roberto Galoppini <
>> roberto.galopp...@gmail.com> wrote:
>> 
>> 2017-10-03 19:47 GMT+02:00 Dave Fisher :
>> 
>> Hi -
>> 
>> I am on MacOS 10.12.6 (16G29)
>> 
>> I had to control click and then open. It worked for me but then I had a
>> prior setup. I renamed my prior setup and opened again correctly with user
>> name registration.
>> 
>> What do you have in/Users/davewave/Library/Application
>> Support/OpenOffice/4/user/4/user?
>> 
>> 
>> 
>> Nothing, I've simulated a fresh new start.
>> 
>> Roberto
>> 
>> 
>> Regards,
>> Dave
>> 
>> On Oct 3, 2017, at 6:25 AM, Roberto Galoppini >> 
>> wrote:
>> 
>> I've re-downloaded again, it does not work. Does anyone else have tried
>> that? I'm really the only one facing problem with this build?
>> 
>> 2017-10-03 15:04 GMT+02:00 Patricia Shanahan :
>> 
>> Did you happen to check keys or do a sumcheck on the download? This is
>> sounding like it could be a file that was corrupted somewhere in the build,
>> upload, download, install chain.
>> 
>> 
>> On 10/3/2017 5:13 AM, Roberto Galoppini wrote:
>> 
>> Double-clicking.
>> 
>> 2017-10-03 13:42 GMT+02:00 Jim Jagielski :
>> 
>> How do you open it? Dbl-click the Icon? Select it and choose Open?
>> 
>> Alt-click Open?
>> 
>> On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
>> 
>> 
>> roberto.galopp...@gmail.com> wrote:
>> 
>> 
>> It never launched, actually. It crashes before anything else.
>> 
>> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan :
>> 
>> Do you do anything in particular, such as open some type of document,
>> 
>> before it crashes?
>> 
>> 
>> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>> 
>> I was trying to test
>> 
>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
>> 
>> couldn't, it
>> 
>> 
>> keeps crashing.
>> 
>> 
>> Best,
>> 
>> Roberto
>> 
>> 
>> -
>> 
>> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
>> For additional commands, e-mail: dev-h...@openoffice.apache.org
>> 
>> 
>> 
>> 
>> -
>> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
>> For additional commands, e-mail: dev-h...@openoffice.apache.org
>> 
>> 
>> 
>> 
>> -
>> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
>> For additional commands, e-mail: dev-h...@openoffice.apache.org
>> 
>> 
>> 
>> 
>> 
>> 



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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Patricia Shanahan]

Would it be useful to try to download and install 4.1.3, using the same 
process? If that also fails, it has to be a configuration problem. If it 
succeeds, there is something different about the 4.1.4 file in question.



On 10/3/2017 12:25 PM, Roberto Galoppini wrote:

2017-10-03 21:06 GMT+02:00 Dave Fisher :


Hi -

On System Preferences / Security & Preferences what is your Allow apps
downloaded set to? It should be App Store and identified developers.



Correct.





If you go into Terminal what are your permissions on /Users//Library/Application Support/.?



drwxr-xr-x




Regards,
Dave

On Oct 3, 2017, at 11:02 AM, Roberto Galoppini <
roberto.galopp...@gmail.com> wrote:

2017-10-03 19:47 GMT+02:00 Dave Fisher :

Hi -

I am on MacOS 10.12.6 (16G29)

I had to control click and then open. It worked for me but then I had a
prior setup. I renamed my prior setup and opened again correctly with user
name registration.

What do you have in/Users/davewave/Library/Application
Support/OpenOffice/4/user/4/user?



Nothing, I've simulated a fresh new start.

Roberto


Regards,
Dave

On Oct 3, 2017, at 6:25 AM, Roberto Galoppini :

Did you happen to check keys or do a sumcheck on the download? This is
sounding like it could be a file that was corrupted somewhere in the build,
upload, download, install chain.


On 10/3/2017 5:13 AM, Roberto Galoppini wrote:

Double-clicking.

2017-10-03 13:42 GMT+02:00 Jim Jagielski :

How do you open it? Dbl-click the Icon? Select it and choose Open?

Alt-click Open?

On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <


roberto.galopp...@gmail.com> wrote:


It never launched, actually. It crashes before anything else.

2017-10-03 11:24 GMT+02:00 Patricia Shanahan :

Do you do anything in particular, such as open some type of document,

before it crashes?


On 10/3/2017 12:28 AM, Roberto Galoppini wrote:

I was trying to test

Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I

couldn't, it


keeps crashing.


Best,

Roberto


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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Roberto Galoppini]

2017-10-03 21:06 GMT+02:00 Dave Fisher :

> Hi -
>
> On System Preferences / Security & Preferences what is your Allow apps
> downloaded set to? It should be App Store and identified developers.
>

Correct.



>
> If you go into Terminal what are your permissions on /Users/ user>/Library/Application Support/.?
>

drwxr-xr-x


>
> Regards,
> Dave
>
> On Oct 3, 2017, at 11:02 AM, Roberto Galoppini <
> roberto.galopp...@gmail.com> wrote:
>
> 2017-10-03 19:47 GMT+02:00 Dave Fisher :
>
> Hi -
>
> I am on MacOS 10.12.6 (16G29)
>
> I had to control click and then open. It worked for me but then I had a
> prior setup. I renamed my prior setup and opened again correctly with user
> name registration.
>
> What do you have in/Users/davewave/Library/Application
> Support/OpenOffice/4/user/4/user?
>
>
>
> Nothing, I've simulated a fresh new start.
>
> Roberto
>
>
> Regards,
> Dave
>
> On Oct 3, 2017, at 6:25 AM, Roberto Galoppini  >
> wrote:
>
> I've re-downloaded again, it does not work. Does anyone else have tried
> that? I'm really the only one facing problem with this build?
>
> 2017-10-03 15:04 GMT+02:00 Patricia Shanahan :
>
> Did you happen to check keys or do a sumcheck on the download? This is
> sounding like it could be a file that was corrupted somewhere in the build,
> upload, download, install chain.
>
>
> On 10/3/2017 5:13 AM, Roberto Galoppini wrote:
>
> Double-clicking.
>
> 2017-10-03 13:42 GMT+02:00 Jim Jagielski :
>
> How do you open it? Dbl-click the Icon? Select it and choose Open?
>
> Alt-click Open?
>
> On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
>
>
> roberto.galopp...@gmail.com> wrote:
>
>
> It never launched, actually. It crashes before anything else.
>
> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan :
>
> Do you do anything in particular, such as open some type of document,
>
> before it crashes?
>
>
> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>
> I was trying to test
>
> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
>
> couldn't, it
>
>
> keeps crashing.
>
>
> Best,
>
> Roberto
>
>
> -
>
> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: dev-h...@openoffice.apache.org
>
>
>
>
> -
> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: dev-h...@openoffice.apache.org
>
>
>
>
> -
> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: dev-h...@openoffice.apache.org
>
>
>
>
>
>

Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Larry Gusaas]

On 2017-10-03, 9:20 AM Patricia Shanahan wrote:

Meanwhile, it would be useful if everyone with a Mac would download and test 
Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg. Is it that one machine? All Macs 
running that OS version? All Macs? 


I have been using Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-GB.dmg. I've only used Writer 
and had no problems.


Just downloaded and installed 
Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg.
No problem installing it. Brief test using Writer was okay.



--
_

Larry I. Gusaas
Moose Jaw, Saskatchewan Canada
Website: http://larry-gusaas.com
"An artist is never ahead of his time but most people are far behind theirs." - 
Edgard Varese



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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Dave Fisher]

Hi -

On System Preferences / Security & Preferences what is your Allow apps 
downloaded set to? It should be App Store and identified developers.

If you go into Terminal what are your permissions on /Users//Library/Application Support/.?

Regards,
Dave

> On Oct 3, 2017, at 11:02 AM, Roberto Galoppini  
> wrote:
> 
> 2017-10-03 19:47 GMT+02:00 Dave Fisher :
> 
>> Hi -
>> 
>> I am on MacOS 10.12.6 (16G29)
>> 
>> I had to control click and then open. It worked for me but then I had a
>> prior setup. I renamed my prior setup and opened again correctly with user
>> name registration.
>> 
>> What do you have in/Users/davewave/Library/Application 
>> Support/OpenOffice/4/user/4/user?
>> 
> 
> Nothing, I've simulated a fresh new start.
> 
> Roberto
> 
> 
>> Regards,
>> Dave
>> 
>> On Oct 3, 2017, at 6:25 AM, Roberto Galoppini 
>> wrote:
>> 
>> I've re-downloaded again, it does not work. Does anyone else have tried
>> that? I'm really the only one facing problem with this build?
>> 
>> 2017-10-03 15:04 GMT+02:00 Patricia Shanahan :
>> 
>> Did you happen to check keys or do a sumcheck on the download? This is
>> sounding like it could be a file that was corrupted somewhere in the build,
>> upload, download, install chain.
>> 
>> 
>> On 10/3/2017 5:13 AM, Roberto Galoppini wrote:
>> 
>> Double-clicking.
>> 
>> 2017-10-03 13:42 GMT+02:00 Jim Jagielski :
>> 
>> How do you open it? Dbl-click the Icon? Select it and choose Open?
>> 
>> Alt-click Open?
>> 
>> On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
>> 
>> 
>> roberto.galopp...@gmail.com> wrote:
>> 
>> 
>> It never launched, actually. It crashes before anything else.
>> 
>> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan :
>> 
>> Do you do anything in particular, such as open some type of document,
>> 
>> before it crashes?
>> 
>> 
>> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>> 
>> I was trying to test
>> 
>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
>> 
>> couldn't, it
>> 
>> 
>> keeps crashing.
>> 
>> 
>> Best,
>> 
>> Roberto
>> 
>> 
>> -
>> 
>> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
>> For additional commands, e-mail: dev-h...@openoffice.apache.org
>> 
>> 
>> 
>> 
>> -
>> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
>> For additional commands, e-mail: dev-h...@openoffice.apache.org
>> 
>> 
>> 
>> 
>> -
>> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
>> For additional commands, e-mail: dev-h...@openoffice.apache.org
>> 
>> 
>> 
>> 



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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Roberto Galoppini]

2017-10-03 19:47 GMT+02:00 Dave Fisher :

> Hi -
>
> I am on MacOS 10.12.6 (16G29)
>
> I had to control click and then open. It worked for me but then I had a
> prior setup. I renamed my prior setup and opened again correctly with user
> name registration.
>
> What do you have in /Users//Library/Application
> Support/OpenOffice/4/user?
>

Nothing, I've simulated a fresh new start.

Roberto


> Regards,
> Dave
>
> On Oct 3, 2017, at 6:25 AM, Roberto Galoppini 
> wrote:
>
> I've re-downloaded again, it does not work. Does anyone else have tried
> that? I'm really the only one facing problem with this build?
>
> 2017-10-03 15:04 GMT+02:00 Patricia Shanahan :
>
> Did you happen to check keys or do a sumcheck on the download? This is
> sounding like it could be a file that was corrupted somewhere in the build,
> upload, download, install chain.
>
>
> On 10/3/2017 5:13 AM, Roberto Galoppini wrote:
>
> Double-clicking.
>
> 2017-10-03 13:42 GMT+02:00 Jim Jagielski :
>
> How do you open it? Dbl-click the Icon? Select it and choose Open?
>
> Alt-click Open?
>
> On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
>
>
> roberto.galopp...@gmail.com> wrote:
>
>
> It never launched, actually. It crashes before anything else.
>
> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan :
>
> Do you do anything in particular, such as open some type of document,
>
> before it crashes?
>
>
> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>
> I was trying to test
>
> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
>
> couldn't, it
>
>
> keeps crashing.
>
>
> Best,
>
> Roberto
>
>
> -
>
> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: dev-h...@openoffice.apache.org
>
>
>
>
> -
> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
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>
>
>
>
> -
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> For additional commands, e-mail: dev-h...@openoffice.apache.org
>
>
>
>

Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Dave Fisher]

Hi -

I am on MacOS 10.12.6 (16G29)

I had to control click and then open. It worked for me but then I had a prior 
setup. I renamed my prior setup and opened again correctly with user name 
registration.

What do you have in /Users//Library/Application 
Support/OpenOffice/4/user?

Regards,
Dave

> On Oct 3, 2017, at 6:25 AM, Roberto Galoppini  
> wrote:
> 
> I've re-downloaded again, it does not work. Does anyone else have tried
> that? I'm really the only one facing problem with this build?
> 
> 2017-10-03 15:04 GMT+02:00 Patricia Shanahan :
> 
>> Did you happen to check keys or do a sumcheck on the download? This is
>> sounding like it could be a file that was corrupted somewhere in the build,
>> upload, download, install chain.
>> 
>> 
>> On 10/3/2017 5:13 AM, Roberto Galoppini wrote:
>> 
>>> Double-clicking.
>>> 
>>> 2017-10-03 13:42 GMT+02:00 Jim Jagielski :
>>> 
>>> How do you open it? Dbl-click the Icon? Select it and choose Open?
 Alt-click Open?
 
 On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
> 
 roberto.galopp...@gmail.com> wrote:
 
> 
> It never launched, actually. It crashes before anything else.
> 
> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan :
> 
> Do you do anything in particular, such as open some type of document,
>> before it crashes?
>> 
>> 
>> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>> 
>> I was trying to test
>>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
>>> 
>> couldn't, it
 
> keeps crashing.
>>> 
>>> Best,
>>> 
>>> Roberto
>>> 
>>> 
>>> -
>> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
>> For additional commands, e-mail: dev-h...@openoffice.apache.org
>> 
>> 
>> 
 
 -
 To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
 For additional commands, e-mail: dev-h...@openoffice.apache.org
 
 
 
>>> 
>> -
>> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
>> For additional commands, e-mail: dev-h...@openoffice.apache.org
>> 
>> 



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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[mabdul]

Hi *,

On 03.10.2017 17:34, Marcus wrote:
> Am 03.10.2017 um 17:20 schrieb Patricia Shanahan:
>> I am sure anyone else having similar problems would have reported
>> them. I don't have a Mac, so I can't do any tests myself.
just downloaded the German version, works without any problems with
macOS Sierra (10.12.6) on my MacBook Pro (mid 204)


mabdul



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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Marcus]

Am 03.10.2017 um 17:20 schrieb Patricia Shanahan:
I am sure anyone else having similar problems would have reported them. 
I don't have a Mac, so I can't do any tests myself.


Could you sumcheck or check keys? That would tell if there were 
corruption during the upload.


I've done a quick check with the Mac install files from [1] for en-US, 
en-GB and de and its SHA256 hash. All fine.


Also, maybe download a different language, such as en-GB instead of 
en-US, to see if it is that one file or all builds.


Meanwhile, it would be useful if everyone with a Mac would download and 
test Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg. Is it that 
one machine? All Macs running that OS version? All Macs?


Unfortunatelly, I've also no Mac available for testing.

@Jim:
Are you able to do a quick check with the install files on [1]?

[1] https://dist.apache.org/repos/dist/dev/openoffice/4.1.4-RC4/

Thanks in advance.

Marcus




On 10/3/2017 6:25 AM, Roberto Galoppini wrote:

I've re-downloaded again, it does not work. Does anyone else have tried
that? I'm really the only one facing problem with this build?

2017-10-03 15:04 GMT+02:00 Patricia Shanahan :


Did you happen to check keys or do a sumcheck on the download? This is
sounding like it could be a file that was corrupted somewhere in the 
build,

upload, download, install chain.


On 10/3/2017 5:13 AM, Roberto Galoppini wrote:


Double-clicking.

2017-10-03 13:42 GMT+02:00 Jim Jagielski :

How do you open it? Dbl-click the Icon? Select it and choose Open?

Alt-click Open?

On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <



roberto.galopp...@gmail.com> wrote:



It never launched, actually. It crashes before anything else.

2017-10-03 11:24 GMT+02:00 Patricia Shanahan :

Do you do anything in particular, such as open some type of document,

before it crashes?


On 10/3/2017 12:28 AM, Roberto Galoppini wrote:

I was trying to test

Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I


couldn't, it



keeps crashing.


Best,

Roberto



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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[FR web forum]

>I've re-downloaded again, it does not work. Does anyone else have tried
>that? I'm really the only one facing problem with this build?

A french volunteer does not reproduce this.
AOO 4.1.4 and MacBook Pro SSD OS X 10.12.6 Sierra / RAM 8Go / Java 1.8.0_144
He tried with french and US version

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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Patricia Shanahan]

I am sure anyone else having similar problems would have reported them. 
I don't have a Mac, so I can't do any tests myself.


Could you sumcheck or check keys? That would tell if there were 
corruption during the upload.


Also, maybe download a different language, such as en-GB instead of 
en-US, to see if it is that one file or all builds.


Meanwhile, it would be useful if everyone with a Mac would download and 
test Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg. Is it that 
one machine? All Macs running that OS version? All Macs?




On 10/3/2017 6:25 AM, Roberto Galoppini wrote:

I've re-downloaded again, it does not work. Does anyone else have tried
that? I'm really the only one facing problem with this build?

2017-10-03 15:04 GMT+02:00 Patricia Shanahan :


Did you happen to check keys or do a sumcheck on the download? This is
sounding like it could be a file that was corrupted somewhere in the build,
upload, download, install chain.


On 10/3/2017 5:13 AM, Roberto Galoppini wrote:


Double-clicking.

2017-10-03 13:42 GMT+02:00 Jim Jagielski :

How do you open it? Dbl-click the Icon? Select it and choose Open?

Alt-click Open?

On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <



roberto.galopp...@gmail.com> wrote:



It never launched, actually. It crashes before anything else.

2017-10-03 11:24 GMT+02:00 Patricia Shanahan :

Do you do anything in particular, such as open some type of document,

before it crashes?


On 10/3/2017 12:28 AM, Roberto Galoppini wrote:

I was trying to test

Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I


couldn't, it



keeps crashing.


Best,

Roberto


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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Roberto Galoppini]

I've re-downloaded again, it does not work. Does anyone else have tried
that? I'm really the only one facing problem with this build?

2017-10-03 15:04 GMT+02:00 Patricia Shanahan :

> Did you happen to check keys or do a sumcheck on the download? This is
> sounding like it could be a file that was corrupted somewhere in the build,
> upload, download, install chain.
>
>
> On 10/3/2017 5:13 AM, Roberto Galoppini wrote:
>
>> Double-clicking.
>>
>> 2017-10-03 13:42 GMT+02:00 Jim Jagielski :
>>
>> How do you open it? Dbl-click the Icon? Select it and choose Open?
>>> Alt-click Open?
>>>
>>> On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <

>>> roberto.galopp...@gmail.com> wrote:
>>>

 It never launched, actually. It crashes before anything else.

 2017-10-03 11:24 GMT+02:00 Patricia Shanahan :

 Do you do anything in particular, such as open some type of document,
> before it crashes?
>
>
> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>
> I was trying to test
>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
>>
> couldn't, it
>>>
 keeps crashing.
>>
>> Best,
>>
>> Roberto
>>
>>
>> -
> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: dev-h...@openoffice.apache.org
>
>
>
>>>
>>> -
>>> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
>>> For additional commands, e-mail: dev-h...@openoffice.apache.org
>>>
>>>
>>>
>>
> -
> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: dev-h...@openoffice.apache.org
>
>

Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Patricia Shanahan]

Did you happen to check keys or do a sumcheck on the download? This is 
sounding like it could be a file that was corrupted somewhere in the 
build, upload, download, install chain.


On 10/3/2017 5:13 AM, Roberto Galoppini wrote:

Double-clicking.

2017-10-03 13:42 GMT+02:00 Jim Jagielski :


How do you open it? Dbl-click the Icon? Select it and choose Open?
Alt-click Open?


On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <

roberto.galopp...@gmail.com> wrote:


It never launched, actually. It crashes before anything else.

2017-10-03 11:24 GMT+02:00 Patricia Shanahan :


Do you do anything in particular, such as open some type of document,
before it crashes?


On 10/3/2017 12:28 AM, Roberto Galoppini wrote:


I was trying to test
Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I

couldn't, it

keeps crashing.

Best,

Roberto



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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Roberto Galoppini]

Double-clicking.

2017-10-03 13:42 GMT+02:00 Jim Jagielski :

> How do you open it? Dbl-click the Icon? Select it and choose Open?
> Alt-click Open?
>
> > On Oct 3, 2017, at 5:51 AM, Roberto Galoppini <
> roberto.galopp...@gmail.com> wrote:
> >
> > It never launched, actually. It crashes before anything else.
> >
> > 2017-10-03 11:24 GMT+02:00 Patricia Shanahan :
> >
> >> Do you do anything in particular, such as open some type of document,
> >> before it crashes?
> >>
> >>
> >> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
> >>
> >>> I was trying to test
> >>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I
> couldn't, it
> >>> keeps crashing.
> >>>
> >>> Best,
> >>>
> >>> Roberto
> >>>
> >>>
> >> -
> >> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
> >> For additional commands, e-mail: dev-h...@openoffice.apache.org
> >>
> >>
>
>
> -
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>
>

Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Jim Jagielski]

How do you open it? Dbl-click the Icon? Select it and choose Open?
Alt-click Open?

> On Oct 3, 2017, at 5:51 AM, Roberto Galoppini  
> wrote:
> 
> It never launched, actually. It crashes before anything else.
> 
> 2017-10-03 11:24 GMT+02:00 Patricia Shanahan :
> 
>> Do you do anything in particular, such as open some type of document,
>> before it crashes?
>> 
>> 
>> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>> 
>>> I was trying to test
>>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I couldn't, it
>>> keeps crashing.
>>> 
>>> Best,
>>> 
>>> Roberto
>>> 
>>> 
>> -
>> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
>> For additional commands, e-mail: dev-h...@openoffice.apache.org
>> 
>> 


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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Roberto Galoppini]

It never launched, actually. It crashes before anything else.

2017-10-03 11:24 GMT+02:00 Patricia Shanahan :

> Do you do anything in particular, such as open some type of document,
> before it crashes?
>
>
> On 10/3/2017 12:28 AM, Roberto Galoppini wrote:
>
>> I was trying to test
>> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I couldn't, it
>> keeps crashing.
>>
>> Best,
>>
>> Roberto
>>
>>
> -
> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: dev-h...@openoffice.apache.org
>
>

Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Patricia Shanahan]

Do you do anything in particular, such as open some type of document, 
before it crashes?


On 10/3/2017 12:28 AM, Roberto Galoppini wrote:

I was trying to test
Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I couldn't, it
keeps crashing.

Best,

Roberto



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Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[Roberto Galoppini]

macOS version 10.12 (16A323)
Yes, I did reset that.

2017-10-03 10:12 GMT+02:00 FR web forum :

> Could you provide more details about your OS version?
> Did you reset your user profile before installation?
>
>
> - Mail original -
> De: "Roberto Galoppini" 
> À: "dev" 
> Envoyé: Mardi 3 Octobre 2017 09:28:35
> Objet: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac
>
> I was trying to test
> Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I couldn't, it
> keeps crashing.
>
> Best,
>
> Roberto
>
> -
> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: dev-h...@openoffice.apache.org
>
>

Re: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

[FR web forum]

Could you provide more details about your OS version?
Did you reset your user profile before installation?


- Mail original -
De: "Roberto Galoppini" 
À: "dev" 
Envoyé: Mardi 3 Octobre 2017 09:28:35
Objet: Release Apache OpenOffice 4.1.4-RC4 crashes on Mac

I was trying to test
Apache_OpenOffice_4.1.4_MacOS_x86-64_install_en-US.dmg but I couldn't, it
keeps crashing.

Best,

Roberto

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